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  • Guest reviews (392)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Read more
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We Price Match

Hotel Novotel Sydney Parramatta

Novotel Sydney Parramatta

350 Church Street, Parramatta, Parramatta, 2150 Sydney, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.7
Good
392 reviews
  • Facilities

    7.8

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Value for money

    8.4

  • Location

    8.6

  • Total

    7.7

  • Free WiFi

    7.2

King Room was spacious with views of Bankwest stadium Spa was just warm but relaxing on 2nd storey roof

Mark Australia

best bed ever, excellent hot shower with plenty of power. Great for washing long hair. Good room service; staff who went the extra mile in helping us; best of all 'cheap rate'. also a bonus, the windows could be opened to let fresh air in.

Michael Australia

clean and perfect location hotel with a great breakfast offering, the coffee was very good as well.

Anonymous Australia

Lovely and quiet, very comfortable bed. Don't normally rest well in hotels but most welcome exception

Lynne Australia

The room was fabulous, location worked well for us!

Jo Australia

Exceptionally clean. Dinner (lamb rump) excellent

Raymond Australia

The room was clean and comfortable. Although there was a lot of construction going on around the hotel and it was a bit confusing trying to get into the car park we eventually figured it out and the staff were helpful with that. It was also a great location within walking distance to a pub, club and various restaurants. We selected the Korean bbq on Church Street, Parramatta Leagues Club and the Rose and Crown pub. Coming into a clean room with a cosy king bed was the best. The reception staff were friendly and helpful. Check in and checkout was a breeze. The cost of the stay was value for the money and the car park charge was minimal for keeping the car safe. Although I understand the breakfast is quite good we just didn’t have the time for it.

Donna Australia

The location was great regardless of the local construction. Close to restaurants. Very clean and comfortable.

Sheridan Australia

The room was a nice size and the bed was extra comfy.

Pauline Australia

Great location freindly staff very clean bed was very comfortable

Renee Australia

Staff

8.8
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
On-site business center
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
On-site business center
Highly rated for:
Great neighborhood
Highly rated for:
On-site business center
Highly rated for:
On-site business center
The building where the hotel is located
A bed or beds in a room at Novotel Sydney Parramatta
A bed or beds in a room at Novotel Sydney Parramatta
A seating area at Novotel Sydney Parramatta
A seating area at Novotel Sydney Parramatta
A seating area at Novotel Sydney Parramatta
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Novotel Sydney Parramatta

Novotel Sydney Parramatta

7.7
Good
392 reviews
  • 8.8

    Staff

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site business center
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site business center
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site business center
  • Highly rated for:
    On-site business center
  • What guests loved the most:
  • “King Room was spacious with views of Bankwest stadium Spa was just warm but relaxing on 2nd storey roof”
    Mark Mark Australia Australia
  • “best bed ever, excellent hot shower with plenty of power. Great for washing long hair. Good room service; staff who went the extra mile in helping us; best of all 'cheap rate'.”
    Michael Michael Australia Australia
  • “clean and perfect location hotel with a great breakfast offering, the coffee was very good as well.”
    Australia Australia
  • “Lovely and quiet, very comfortable bed. Don't normally rest well in hotels but most welcome exception”
    Lynne Lynne Australia Australia
  • “The room was fabulous, location worked well for us!”
    Jo Jo Australia Australia
  • “Exceptionally clean. Dinner (lamb rump) excellent”
    Raymond Raymond Australia Australia
  • “The room was clean and comfortable. Although there was a lot of construction going on around the hotel and it was a bit confusing trying to get into the car park we eventually figured it out and the...”
    Donna Donna Australia Australia
  • “The location was great regardless of the local construction. Close to restaurants. Very clean and comfortable.”
    Sheridan Sheridan Australia Australia
  • “The room was a nice size and the bed was extra comfy.”
    Pauline Pauline Australia Australia
  • “Great location freindly staff very clean bed was very comfortable”
    Renee Renee Australia Australia

Novotel Sydney Parramatta is located next to the Parramatta business district, 14 mi west of Sydney. Located on Church Street, the hotel is within walking distance of several restaurants and shops.

Rooms at the Novotel Parramatta are spacious and modern. There is a choice of suites available, each with a separate living area. Some rooms have a spa bath.

Guests can enjoy a swim at the outdoor pool. Other leisure facilities include a steam room, gym and sundeck.

The on-site restaurant features Asian Western fusion and is open daily for breakfast and dinner. With a Parramatta River outlook, the bar offers a relaxing atmosphere to have a drink.

Riverside Theater, Sydney Olympic Park and Rosehill Racecourse are nearby. Raging Waters is 15 minutes' drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Novotel Sydney Parramatta has been welcoming Booking.com guests since Nov 26, 2009
Hotel chain/brand: Novotel

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Brilliant!

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
wonderful Fitness Center
24-hour front desk
Tea/Coffee Maker in All Rooms
Novotel

낍 Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Full English/Irish, Vegetarian, American

끸 Parking available at the hotel

Saved to 1614 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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+ Max adults: 4. Max children: 2
Standard Twin Room
  • 2 full beds
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+ Max adults: 2. Max children: 1
Standard Queen Room
  • 1 queen bed
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+ Max adults: 3. Max children: 2
Superior King Room
  • 1 king bed
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+ Max adults: 2. Max children: 1
Superior Twin Room
  • 2 twin beds
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+ Max adults: 4. Max children: 3
Executive King Suite
  • 1 king bed and 1 sofa bed
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Just booked in Sydney 2 properties like Novotel Sydney Parramatta were just booked in the last 15 minutes

Guest reviews

7.7
Good
392 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Mark Australia

    “King Room was spacious with views of Bankwest stadium Spa was just warm but relaxing on 2nd storey roof”

  • Michael Australia

    “best bed ever, excellent hot shower with plenty of power. Great for washing long hair. Good room service; staff who went the extra mile in helping us; best of all 'cheap rate'. also a bonus, the windows could be opened to let fresh air in.”

  • Anonymous Australia

    “clean and perfect location hotel with a great breakfast offering, the coffee was very good as well.”

  • Lynne Australia

    “Lovely and quiet, very comfortable bed. Don't normally rest well in hotels but most welcome exception”

  • Jo Australia

    “The room was fabulous, location worked well for us! ”

  • Raymond Australia

    “Exceptionally clean. Dinner (lamb rump) excellent ”

  • Donna Australia

    “The room was clean and comfortable. Although there was a lot of construction going on around the hotel and it was a bit confusing trying to get into the car park we eventually figured it out and the staff were helpful with that. It was also a great location within walking distance to a pub, club and various restaurants. We selected the Korean bbq on Church Street, Parramatta Leagues Club and the Rose and Crown pub. Coming into a clean room with a cosy king bed was the best. The reception staff were friendly and helpful. Check in and checkout was a breeze. The cost of the stay was value for the money and the car park charge was minimal for keeping the car safe. Although I understand the breakfast is quite good we just didn’t have the time for it.” Read more

  • Sheridan Australia

    “The location was great regardless of the local construction. Close to restaurants. Very clean and comfortable. ”

  • Pauline Australia

    “The room was a nice size and the bed was extra comfy.”

  • Renee Australia

    “Great location freindly staff very clean bed was very comfortable ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Novotel Sydney Parramatta

Welcoming Booking.com guests since Nov 26, 2009

We speak your language

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi there, I am willing to book to celebrate my wedding anniversary, also it will a surprise stay for my husband. Just wondering if you could provide a pastry or small cake with a “happy anniversary” on the side with a flower?? I happy to pay for that. Thank you Deepti

    Hi Deepti, Happy to organize that for you. Please make the booking and call the hotel to discuss further. Thank you


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • hello do yous have a pool area

    Yes, please refer to the hotel facilities on our listing. At this time the use of the pool is booked with Reception following a temperature check.


    You found this answer helpful

    You found this answer unhelpful

  • hi cost of parking per day? facilities for people with disabilities- describe please. are you wheel chair accessible ? if so which rooms/ we need to put shower chair in bathroom. can we order breakfast, lunch and dinner? if so can you send a menu please cheers Janice

    Hi Janice, we have parking available for $20AUD per night. We also do have special access rooms that are wheel chair accessible. For availability on the room and restaurant please contact reception, for arrangements such as the shower chair.


    You found this answer helpful

    You found this answer unhelpful

  • Presuming that all restrictions on Covid are finished and the whole building is Covid safe? Also cost for parking and booking for car space required

    We still have measures in place to ensure we are providing a Covid Safe hotel and restaurant. Gym & pool use are subject to booking with reception and temperature checks. Parking is $20 per car overnight. No booking required.


    You found this answer helpful

    You found this answer unhelpful

  • Hi question about parking? What is the height of the parking as we have a nissan narava and we need it to be 2.1 to clear the car thanks

    Hi! Our carpark has a height restriction of 2m, for any vehicle over the height limit we have limited driveway space that may accomodate your vehicle. Please check with reception as we cannot guarantee the driveway space.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I'm interested in the superior king suite for 4 nights, just wondering what level floor they are located on and whether its has a bath or shower? thank you

    Hello, Our king rooms range from level 1 - 11 and have either a shower only or shower and bath in the room. At the time of booking please request if you would like a high or low floor and if you need a bath. Thank you


    You found this answer helpful

    You found this answer unhelpful

  • Hi there, I’m wondering if you do have interconnecting rooms? 2 adults per room

    Unfortunately, we do not have interconnecting rooms.


    You found this answer helpful

    You found this answer unhelpful

  • how much is bond

    Bond is $250


    You found this answer helpful

    You found this answer unhelpful

  • Is your Hotel Pet Friendly please?If so,do you charge any extra or is there a deposit plz?

    Unfortunately our hotel is not pet friendly.


    You found this answer helpful

    You found this answer unhelpful

  • Do you allow pets? I have small dog a shiatsu

    We do not allow pets.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Novotel Sydney Parramatta

Most recent questions
  • Hi there, I am willing to book to celebrate my wedding anniversary, also it will a surprise stay for my husband. Just wondering if you could provide a pastry or small cake with a “happy anniversary” on the side with a flower?? I happy to pay for that. Thank you Deepti

    Hi Deepti, Happy to organize that for you. Please make the booking and call the hotel to discuss further. Thank you


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior King Room
  • hello do yous have a pool area

    Yes, please refer to the hotel facilities on our listing. At this time the use of the pool is booked with Reception following a temperature check.


    You found this answer helpful

    You found this answer unhelpful

  • hi cost of parking per day? facilities for people with disabilities- describe please. are you wheel chair accessible ? if so which rooms/ we need to put shower chair in bathroom. can we order breakfast, lunch and dinner? if so can you send a menu please cheers Janice

    Hi Janice, we have parking available for $20AUD per night. We also do have special access rooms that are wheel chair accessible. For availability on the room and restaurant please contact reception, for arrangements such as the shower chair.


    You found this answer helpful

    You found this answer unhelpful

  • Presuming that all restrictions on Covid are finished and the whole building is Covid safe? Also cost for parking and booking for car space required

    We still have measures in place to ensure we are providing a Covid Safe hotel and restaurant. Gym & pool use are subject to booking with reception and temperature checks. Parking is $20 per car overnight. No booking required.


    You found this answer helpful

    You found this answer unhelpful

  • Hi question about parking? What is the height of the parking as we have a nissan narava and we need it to be 2.1 to clear the car thanks

    Hi! Our carpark has a height restriction of 2m, for any vehicle over the height limit we have limited driveway space that may accomodate your vehicle. Please check with reception as we cannot guarantee the driveway space.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I'm interested in the superior king suite for 4 nights, just wondering what level floor they are located on and whether its has a bath or shower? thank you

    Hello, Our king rooms range from level 1 - 11 and have either a shower only or shower and bath in the room. At the time of booking please request if you would like a high or low floor and if you need a bath. Thank you


    You found this answer helpful

    You found this answer unhelpful

  • Hi there, I’m wondering if you do have interconnecting rooms? 2 adults per room

    Unfortunately, we do not have interconnecting rooms.


    You found this answer helpful

    You found this answer unhelpful

  • how much is bond

    Bond is $250


    You found this answer helpful

    You found this answer unhelpful

  • Is your Hotel Pet Friendly please?If so,do you charge any extra or is there a deposit plz?

    Unfortunately our hotel is not pet friendly.


    You found this answer helpful

    You found this answer unhelpful

  • Do you allow pets? I have small dog a shiatsu

    We do not allow pets.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

4 reasons to choose Novotel Sydney Parramatta

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Novotel Sydney Parramatta

Experience 4.5-star comfort at Novotel Sydney Parramatta, located on the river in the heart of the city's booming west.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Riverside Theatres
    0.1 miles
  • Bankwest Stadium
    0.3 miles
  • Parramatta Park
    0.4 miles
  • The Crescent
    0.5 miles
  • Westfield Parramatta
    0.5 miles
  • Westmead Hospital
    1.1 miles
  • Rosehill Gardens Racecourse
    1.3 miles
  • Rosehill Racecourse
    1.3 miles
Restaurants & cafes
  • Restaurant 350 Restaurant & Lounge
    0 miles
  • Restaurant Criniti's Parramatta
    0.1 miles
  • Restaurant Bondi Pizza
    0.1 miles
  • Cafe/Bar Alex & Co
    0.1 miles
  • Cafe/Bar River Cafe
    0.1 miles
  • Cafe/Bar Heritage Lounge
    0.3 miles
Top attractions
  • Qudos Bank Arena
    4.1 miles
  • ANZ Stadium
    4.2 miles
  • Sydney Showground
    4.4 miles
  • Bicentennial Park
    5 miles
  • Strathfield Private Hospital
    6.8 miles
  • Australian National Maritime Museum
    11.9 miles
  • Luna Park Sydney
    12 miles
  • Harbour Bridge
    12.1 miles
  • Circular Quay
    12.3 miles
Natural Beauty
  • Lake Pattamatta Lake
    1.4 miles
  • River Parramatta River
    0 miles
Public transit
  • Train Parramatta Station
    0.5 miles
  • Train Rosehill
    1.4 miles
Closest Airports
  • Kingsford Smith Airport
    12.9 miles
  • Illawarra Regional Airport
    53.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    350 Restaurant & Lounge

    Food: Australian

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of Novotel Sydney Parramatta

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
wonderful Fitness Center
24-hour front desk
Tea/Coffee Maker in All Rooms
Outdoors
  • Outdoor furniture
Pets
  • Pets are not allowed.

Activities
  • Water park Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Accessible parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Books, DVDs & music for kids
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Novotel Sydney Parramatta takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
Extra bed by request
AUD 60 per child, per night
2+ years
Extra bed by request
AUD 60 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Eftpos Diners Club American Express Novotel Sydney Parramatta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Novotel Sydney Parramatta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

FAQs about Novotel Sydney Parramatta

  • Room options at Novotel Sydney Parramatta include:

    • Twin
    • Double
    • Triple
    • Suite

  • Novotel Sydney Parramatta is 12.4 miles from the center of Sydney.

  • The prices at Novotel Sydney Parramatta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Novotel Sydney Parramatta can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • American

  • Novotel Sydney Parramatta has 1 restaurant:

    • 350 Restaurant & Lounge

  • Novotel Sydney Parramatta offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Water park
    • Fitness
    • Steam room

  • Check-in at Novotel Sydney Parramatta is from 2:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at Novotel Sydney Parramatta (subject to availability):

    • Parking
    • On-site parking
    • Secure parking
    • Accessible parking

7.7 Good 392 reviews 100% real guest experiences
  • Awesome: 9+

    152

  • Good: 7 – 9

    154

  • Okay: 5 – 7

    56

  • Poor: 3 – 5

    20

  • Very Poor: 1 – 3

    10

Categories
  • Staff8.8
  • Facilities7.8
  • Cleanliness8.3
  • Comfort8.4
  • Value for money8.4
  • Location8.6
  • Free WiFi7.2

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    Institutions

    • Strathfield Private Hospital
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    • University of Sydney

    Landmarks

    • Harbour Bridge
    • Rosehill Racecourse

    Marinas

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    • Australian National Maritime Museum

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    • Bankwest Stadium
    • Qudos Bank Arena
    • ANZ Stadium
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    Theaters

    • State Theatre

    Airports

    • Kingsford Smith Airport (SYD) 12.9 miles
    • Illawarra Regional Airport (WOL) 53.4 miles

    Train Stations

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    • Sydney Olympic Park Station
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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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