Good Evening, You can request an early arrival time of 12pm when you make the booking. Please note it is completely subject to availability on the day and can't be guaranteed.

A deposit of AUD 1 is required on arrival. This will be collected by credit card.

The deposit is $1

If you are in a 1 bedroom apartment, we can supply a Rollaway bed at cost per night. If you are in a 2 bedroom apartment, we can set up either 2x king beds or 1x king + 2 singles.

Thank you for your enquiry. All of our rooms have a private balcony - it's either an Open Balcony on O'Keefe Street side or an Enclosed Balcony out the back on the trainline, facing the city.

Thank you for your query. Our one bedrooms apartments can be either an open balcony on O'Keefe Street side of the building or an Enclosed Sunroom out the back on the trainline, which can overlook the city. We suggest requesting which type of room you prefer at the time of booking. All rooms have Foxtel. Thank you & Kind Regards

Good afternoon, Thank you for your query, at the time of booking please add in your request as above when making your bookings online. Special Requests are always added into your booking, however, it's always subject to availability and we can't guarantee it for you. We will always try our best to accommodate all requests from guests. Kind regards, Larrissa

It is best to request any special bedding at time of booking.

Thank you for contacting us with your question. Unfortunately, none of our apartments have private spas. We do have 2 x spas, located on the rooftop near the pool, for guest use.

Good Afternoon, Yes, a late check out is possible. We can do complimentary up until 11am. After that, fees apply up until 12pm or 1pm (subject to availability on the day). Always let us know in your booking so we can confirm your late check out for you. Kind Regards Oaks Woolloongabba

Yes - a swipe is required to access and use the lifts.

Thank you for your query. Our 1 bedroom apartments only have a King or Queen sized bed.

Yes of course, in a 2 bedroom unit that is possible.

Good Morning, Yes we do have secure parking which is $15 per night.

We have a mixture of open and enclosed balconies. If you have a preference please add a request at time of booking so we can attempt to allocate you a room that most suites your needs. However, a specific balcony type cannot be guaranteed.

Good Morning, With a Two-bedroom apartment the bedding can be set up as 1x King + 2x Singles or 2x King beds. For the fifth person, we can add a Rollaway Bed into the apartment which is a fee per night.

The top windows are able to be opened part way.

Our hotel is completely Non-Smoking, including our Rooftop facilities, inside the apartments & the open balconies.

Good Afternoon, Thank you for your query. Our bedroom apartment is only supplied with a King or Queen bed, which unfortunately can't be split into two beds. You can always hire a roll away bed if another bed is required and available at the time of your booking. Please ask the question at the time of your booking if you require an extra bed for your stay. Kind Regards Oaks Woolloongabba

Good Afternoon, All our rooms have their own balcony. The apartments on O'Keefe Street side are all Open Air Balconies and the apartments at the back of the hotel are all Sunrooms/Enclosed Balcony.