Condo Hotel Oaks Mackay Rivermarque Hotel

55-63 River Street, 4740 Mackay, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.1
Very Good
999 reviews

Friendly staff. easy check-in. Great location. Beautiful view overlooking the Pioneer River

Rheannen Australia

Location. Pool. Close to shopping centre and restaurants. Bed was very comfortable.

Louise Australia

Central location. Comfortable room and good facilities.

Amelia Australia

Great central location - close to restaurants and shopping. Clean and a new towel each day!

Abbie Australia

Comfortable apartment, met our needs. Bed was amazing 👏 Great views of the city and river, handy to local restaurants and facilities. Staff were obliging and very pleasant to deal with.

David Australia

close to everything. the staff were lively and engaging. the bed was huge.

Charissa Australia

Great location, comfy bed. Friendly helpful staff.

Aaron Australia

gracious greeting, spacious room, up-to-date furniture and fittings.

Gail Australia

The aircon and bathroom and it was clean in the venue

Jeremy Australia

Location of the property, the hotel and its facilities and also the friendly and attentive staff.

Grayjay Australia
8.1
Very Good
999 reviews
  • What guests loved the most:
  • “Friendly staff. easy check-in. Great location. Beautiful view overlooking the Pioneer River”
    Rheannen Rheannen Australia Australia
  • “Location. Pool. Close to shopping centre and restaurants. Bed was very comfortable.”
    Louise Louise Australia Australia
  • “Central location. Comfortable room and good facilities.”
    Amelia Amelia Australia Australia
  • “Great central location - close to restaurants and shopping. Clean and a new towel each day!”
    Abbie Abbie Australia Australia
  • “Comfortable apartment, met our needs. Bed was amazing 👏 Great views of the city and river, handy to local restaurants and facilities. Staff were obliging and very pleasant to deal with.”
    David David Australia Australia
  • “close to everything. the staff were lively and engaging. the bed was huge.”
    Charissa Charissa Australia Australia
  • “Great location, comfy bed. Friendly helpful staff.”
    Aaron Aaron Australia Australia
  • “gracious greeting, spacious room, up-to-date furniture and fittings.”
    Gail Gail Australia Australia
  • “The aircon and bathroom and it was clean in the venue”
    Jeremy Jeremy Australia Australia
  • “Location of the property, the hotel and its facilities and also the friendly and attentive staff.”
    Grayjay Grayjay Australia Australia

Categories:

  • Staff8.8
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.6
  • Value for money7.8
  • Location8.9
  • Free WiFi7.4
Apartments
Kitchen
River view
Outdoor pool
BBQ facilities

You're eligible for a Genius discount at Oaks Mackay Rivermarque Hotel! To save at this property, all you have to do is sign in.

Offering a swimming pool and an outdoor spa, Oaks Mackay Rivermarque Hotel is a 13-minute drive from Mackay Airport. All accommodations options offer modern furnishings and a flat-screen TV. Guests enjoy an on-site restaurant, a cafe, shared BBQ facilities, and free on-site parking.

Oaks Mackay Rivermarque Hotel is just a 4-minute walk from the popular Blue Water Lagoon. It is an 8-minute walk from Artspace Mackay and a 9-minute walk from Jubilee Park.

All rooms are air-conditioned and offer tea and coffee making facilities. They feature a sofa and a DVD player. Some also feature a balcony with views of the Pioneer River.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

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Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Full English/Irish

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 528 lists

Reliable Info
Guests say the description and photos for this property are accurate.

Most popular amenities

1 swimming pool
Parking
Free WiFi
Restaurant
Family rooms
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Oaks Mackay Rivermarque Hotel?

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Approximate prices for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Executive Two-Bedroom Apartment
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
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Max adults: 2. Max children: 1
Studio
  • 2 twin beds
or
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Two-Bedroom Apartment
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
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Max adults: 2. Max children: 1
Hotel Room
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Two-Bedroom Apartment - No Housekeeping
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Executive Two-Bedroom Apartment - No Housekeeping
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
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Just booked in Mackay 1 property like Oaks Mackay Rivermarque Hotel was just booked in the last 15 minutes

Guest reviews

8.1
Very Good
 · 999 reviews
Read all reviews
  • Staff8.8
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.6
    Bed
  • Value for money7.8
  • Location8.9
  • Free WiFi7.4

Select topics to read reviews:

See what guests loved the most:

  • Rheannen Australia

    “Friendly staff. easy check-in. Great location. Beautiful view overlooking the Pioneer River”

  • Louise Australia

    “Location. Pool. Close to shopping centre and restaurants. Bed was very comfortable.”

  • Amelia Australia

    “Central location. Comfortable room and good facilities.”

  • Abbie Australia

    “Great central location - close to restaurants and shopping. Clean and a new towel each day!”

  • David Australia

    “Comfortable apartment, met our needs. Bed was amazing 👏 Great views of the city and river, handy to local restaurants and facilities. Staff were obliging and very pleasant to deal with.”

  • Charissa Australia

    “close to everything. the staff were lively and engaging. the bed was huge.”

  • Aaron Australia

    “Great location, comfy bed. Friendly helpful staff.”

  • Gail Australia

    “gracious greeting, spacious room, up-to-date furniture and fittings.”

  • Jeremy Australia

    “The aircon and bathroom and it was clean in the venue”

  • Grayjay Australia

    “Location of the property, the hotel and its facilities and also the friendly and attentive staff.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Oaks Mackay Rivermarque Hotel

Welcoming Booking.com guests since May 2, 2014

We speak your language

The property usually replies within a few days
  • Can I smoke on the balcony

    Hi There, Yes, you may smoke on the balcony. There is an ash tray under the sink for your convenience. If you could please ensure the balcony doors are closed while smoking to ensure no smoke goes into the hotel room. Thank you.

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    Answered on September 20, 2020
  • Is there any airport shuttle bus?

    HI, please note that we do not have nay airport shuttle bus available at the property. There are airport Taxi's available that you may use to reach the property.

    You found this answer helpful

    You found this answer unhelpful

    Answered on November 19, 2020
  • Do you have a 2 bedroom apartment for check in 12 Feb 2021 anf check out 15 Feb 2021 as my daughter will be staying with us for 1 or 2 nights.

    Currently, we have rooms available. If you wish to know the rates, kindly call Oaks reservation. Thanks

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    Answered on December 22, 2020
  • Do you have king size beds and is there room service? Thank You

    All our rooms have King Beds. There is take away available from our restaurant.

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    Answered on September 5, 2020
  • Is there a balcony

    This is no Balcony in Hotel Rooms. For a Balcony, please request to upgrade your stay to a 1 bedroom apartment.

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    You found this answer unhelpful

    Asked about: Hotel Room - No Housekeeping • Answered on September 5, 2020

Host Info

Company review score: 8.6 Based on 110,585 reviews from 63 properties

63 managed properties
13 years of experience

Property info

Located on central River Street and fronting the iconic Pioneer River, the 4.5 star property spans eight levels and offers the choice of 138 stylishly appointed hotel rooms, studios and one and two bedroom apartments – some with dual key facilities, perfect for families and groups.

Languages Spoken

English

Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Mackay Showgrounds
    0.5 miles
  • BB Print Stadium Mackay
    1.7 miles
  • Mackay Marina
    3.3 miles
  • Mackay Marina
    3.3 miles
  • Port of Mackay
    3.4 miles
Natural Beauty
  • River Pioneer River
    0.1 miles
Beaches in the Neighborhood
  • Town Beach
    1.7 miles
  • Far Beach
    1.8 miles
  • Illawong Beach
    2.2 miles
  • Harbour Beach
    2.4 miles
  • Lamberts Beach
    5 miles
Closest Airports
  • Mackay Airport
    2.3 miles
  • Hamilton Island Airport
    56 miles
  • Whitsunday Coast Airport
    60.3 miles
How to get to Oaks Mackay Rivermarque Hotel from Mackay Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Marque Bar & Grill

    Food: Australian, Grill/BBQ

    Menu: À la carte

Amenities of Oaks Mackay Rivermarque Hotel

Most popular amenities

1 swimming pool
Parking
Free WiFi
Restaurant
Family rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • BBQ facilities
Kitchen
Freedom to eat when you want
  • Electric kettle
  • Refrigerator
Room Amenities
Extra comfort
  • Ironing facilities
  • Iron
  • Air conditioning
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs AUD 5 per day.
  • Secure parking
Front Desk Services
  • Invoice provided
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Spa
  • Hot tub/Jacuzzi
  • Fitness center
Miscellaneous
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Oaks Mackay Rivermarque Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 10:30 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

6:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 1 is required on arrival. That's about 0.71USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
AUD 20 per child, per night
Extra bed by request
AUD 49 per child, per night
2+ years
Extra bed by request
AUD 49 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Oaks Mackay Rivermarque Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Cash is not an acceptable form of bond when staying with Oaks Rivermarque and a valid credit card must be presented upon arrival. For further information, please contact the property directly, using the contact details found on the booking confirmation.

Please note that guests receive free internet access for 30 minutes per day, per room.

Please note that the car-park height clearance is 6.9 feet.

When booking more than 4 rooms, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Oaks Mackay Rivermarque Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 1 is required on arrival. That's about 0.71USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Oaks Mackay Rivermarque Hotel

  • Check-in at Oaks Mackay Rivermarque Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Oaks Mackay Rivermarque Hotel is 1,800 feet from the center of Mackay.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Oaks Mackay Rivermarque Hotel on this page.

  • Guests staying at Oaks Mackay Rivermarque Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • Oaks Mackay Rivermarque Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi

  • From the nearest airport, you can get to Oaks Mackay Rivermarque Hotel by:

    • Taxi 11min

  • Oaks Mackay Rivermarque Hotel has 1 restaurant:

    • Marque Bar & Grill

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Oaks Mackay Rivermarque Hotel on this page.

  • You can choose from a number of accommodation options at Oaks Mackay Rivermarque Hotel (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at Oaks Mackay Rivermarque Hotel (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Oaks Mackay Rivermarque Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Oaks Mackay Rivermarque Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking

  • Yes, Oaks Mackay Rivermarque Hotel is popular with guests booking family stays.