Official check in time is at 3pm. However, if there is a room ready earlier, we can happily start with the check in process. If the room is not ready and you arrive prior to 3pm, we can keep the luggage in our storage unit, until the room becomes ready.

We do have Queen Accessible rooms in the hotel. There are limited rooms that fall under this category, so make sure you are booking the correct room type, in order to guarantee accessibility.

We do not operate our own courtesy shuttle bus services from the airport to the hotel, however, we recommend the shuttle bus "Kingsford Smith Transporter" which runs from both the Domestic and International Terminals and stops at the front of the hotel. The cost is $16 per person, one way and can be booked and paid for upon your arrival in Sydney To catch the shuttle bus from the airport please follow the signs at the Arrivals Terminal to the shuttle bus pickup area. If catching the shuttle bus from the hotel to the airport please speak with our Reception staff to make a booking preferably at least 24 hours before pickup. Alternatively, you can take a train direct from the airport to Circular Quay station. From the station the hotel is approximately 5 minutes walk up George Street. The cost is approximately $17.20 one way. A taxi is also available. Depending on the time of the day and traffic conditions this will take approximately 45 minutes and cost approximately $50 to $70. **Please note that all prices and times quoted are current and subject to change without notice.

The overseas passenger terminal for cruise ships is located a short 2 minute walk away from the hotel. For the international airport terminal we do not have any shuttles that travel to here.

Dear Guest, We have never been a quarantine hotel. Regards, Reception

Hi! Yes the pool/spa area is available for guest use.

Hi, We are a 24 hour hotel so there will always be staff available to check you in.

Hi Libby, Our twin rooms generally do not have a view. The upgrade fee into a room with a view is $25.

Hi, we have never been a quarantine hotel.

Hi! All bookings made through Booking . com will be pay on arrival.

Dear Guest, we do have pool in our roof top. Its open from 6am till 11pm. We have a spa as well but its out of service at the moment because of the regulations. Unfortunately we dont have a gym in our property, Regards, Reception

Hi, We will have 5 rooms in the whole hotel that have balconies.

Hi, the room you are after is #610.

Dear Guest, We do have interconnecting rooms. For more information you can contact with us. Regards, Reception

Hi, we have rooms with either a queen bed or a king bed.

Hi! Our spa on the rooftop is available for use.

We do offer Valet parking at our hotel for $55 per night. We have a limited number of spots available, therefore it is provided on a first come first serve basis. We do have a height restriction of 1.8m.

Hi! No we do not have 3 bedrooms suites.

No we do not have quarantine guests and never have been involved with this program.

It will, best to book direct to ensure we have the best configuration for your group!