Yes. We have stairs and elevator available to access all our rooms.

There is a bus called Sky bus that leaves from the airport (outside the airport) it is clearly sign posed. The bus drops off at southern cross station. From southern cross we are a 5-minute walk max to the hotel, Walking down towards flinders street. One way trip is AU $19 per adult.

Thank you for your email. Our pet friendly rooms are courtyard rooms only. All our courtyard rooms has a private courtyard. Please see below terms and conditions for pets: -We have a $30 per day pet fee when you bring your pet to stay with us. - All of the hotels courtyard rooms are pet friendly so that your four legged friends can get some fresh air!   -Due to some of the sizes of the courtyards we prefer only small to medium pets.    -Preferred pet occupancy is one per room. However please consult our friendly team for your individual requirements. -  All rooms are equipped with dog beds however blankets and leads must be provided by the owner. Helpful tip: bring along an old t-shirt, blanket or toy that is familiar to the pooch to make them feel calm and relaxed.   - Pet Friendly room rates include a dog bed, water and food bowls, as well as doggie ?business? bags. We also supply kitty litter for any feline friends.

hello , the room is about 118 ft. kind regards best western melbourne city hotel

We are located inside the free tram zone.

Hello, Our check in time is 3pm however if you arrive we always do our best to get your room ready for the requested time. If we cannot get you in we are happy to take care of your luggage.

Yes, we are happy to take care of your luggage until you return

Certainly, you can.

We have a onsite cafe that is open Monday- Saturday 7am- 12:30pm/ Sunday (public holidays) 7:30am -12:30m. The Convention Centre is about 5 minute walk away from the hotel.

Yes, Wifi is Unlimted

We are affiliated with an off-site parking company (secure park). This is a discounted rate of $35 for a full 24hours and allows you multiple entries & exits. This is payable on your arrival to the hotel. The address is 522 Flinders Lane which is a 2-minute walk from the property. Please note that there is a 2 metre height restriction.

We do our very best to have the guest settled as soon as possible. Our guaranteed check in time is 3pm, if the room is not ready when the guest arrives we can take care of the luggage and the room will be made on a priority.

You are more than welcome to store your bags with us until the room gets ready. Our guarantee check in time is 3 PM. Thank you

Only our COURTYARD ROOMS are pet-friendly

The parking is at Secure parking (522 Flinders lane). Offsite multistory car park. 3 minute walk to the hotel. $35.00 per 24 hour 2 meters in height

Parking is OFF-SITE. Located a short 2 minutes walk from our Hotel. Additional cost apply.

Our reception is opened 24 hours.