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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel
Best Western Melbourne City
16 Spencer Street, 3000 Melbourne, Australia – Excellent location – show map
Excellent location – rated 9.2/10! (score from 1974 reviews)
Real guests • Real stays • Real opinions
If you are looking for a convenient location and at a great rate, this is the place. It is not 5 star but rooms are clean WI FI works and the staff are very friendly. Perfect location if you are attending a conference as they are just over the river.

right on the tram line, a 2 minute walk (if that) from southern cross station and the spencer street DFO. the stair case between floors (if you didn't want to take the lift) was wide and had fairy lights on the bannister all the way up/down. Even though the windows looked out at a brick wall, it was an enclosed space (noise buffer?), had a lovely fake plant on every sill and bright fake grass down below. you could see they had put effort into making the place funky and green, there was an alcove off the lobby where the staircase ended that had bright green fake grass, outdoor chairs and nice lighting; it looked like a nice quiet place to sit and read a book or check emails. the staff were so lovely. Mum needed a doctor and they were really helpful looking up close by medical centres.

Room was clean, good location and excellent value.

Excellent location, five minute walk from southern cross station. Room was comfortable, so was bed. Room looked exactly like it did in the photos.

I chose this hotel because I needed somewhere cheap to stay in Melbourne for six nights. There was nothing fancy about it, but it met my needs perfectly. One big plus was that the hotel is right next to Southern Cross Station, which made it very easy to travel around. There are a variety of cafes, eateries, and convenience stores a stone's throw away.

I liked the lobby very homey. The colours were relaxing and the smell was pleasant.

Convenient It was very close to Everything and clean

Location, Location Cost was very reasonable Staff were very helpful Room was very clean Pillows were really comfy

Located near the convention centre, Casino and within walking distance of the Victoria Market (free city trams too). As a bonus found an outlet centre at Southern Cross station. This helped as I did not factor in the possibility of a cold snap in summer.

Staff were so friendly and welcoming. Such a warm and happy group of workers, always offered a smile and said hello. Refreshing :)

- What guests loved the most:
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Barry
Australia
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Jiordana
Australia
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Brett
Australia
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Rebecca
Australia
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Mark
Japan
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Naomi
Australia
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Janet
Iran
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Deirdre
Australia
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Stuart
Australia
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John
Australia
Categories:
4 reasons to choose Best Western Melbourne City
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The property usually replies within a few days
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Is room accessible by stairsYes. We have stairs and elevator available to access all our rooms.Asked about: Matchbox Single Room • Answered on September 3, 2019
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Is there an airport shuttle?There is a bus called Sky bus that leaves from the airport (outside the airport) it is clearly sign posed. The bus drops off at southern cross station. From southern cross we are a 5-minute walk max to the hotel, Walking down towards flinders street. One way trip is AU $19 per adult.Asked about: Shoebox Double Room • Answered on October 21, 2019
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I want to book two stays (26th&29th Jan) as such, could i leave a piece of luggage till i return for my 2nd stay.Yes, we are happy to take care of your luggage until you returnAnswered on December 31, 2019
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Hi, do you have to be double vaxxed to stay here? I am only single vaxxed!Hello, You do not need to be fully vaccinated to stay with usAsked about: Standard Twin Room • Answered on October 31, 2021
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Hi, is there a pet friendly room With 2 x bedrooms please. Thank you SharonHi Sharon, All Courtyards have 1 Queen bed inside, unfortunately none with 2 beds. Kind regards ReceptionAnswered on November 1, 2021
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Melbourne Aquarium0.2 miles
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Rialto Towers0.2 miles
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ExxonMobil Melbourne0.2 miles
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Crown Casino Melbourne0.3 miles
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BP Head Office0.3 miles
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Immigration Museum0.3 miles
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Kangan Institute0.3 miles
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Viva Energy Corporate Office0.4 miles
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Victoria University, City King Campus0.4 miles
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Restaurant Chinatown - Bourke St1.2 miles
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Cafe/Bar The Deck - Bar / The Grain Store - Cafe0.1 miles
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Marvel Stadium0.5 miles
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Block Arcade Melbourne0.6 miles
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Flinders Street Station0.6 miles
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St. Paul's Cathedral0.7 miles
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Federation Square0.7 miles
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Rod Laver Arena1.3 miles
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Royal Botanic Gardens Melbourne1.5 miles
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Melbourne Cricket Ground1.6 miles
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AAMI Park1.6 miles
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Flemington Racecourse3.4 miles
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River Southbank Promenade0.3 miles
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Train Southern Cross Station0.3 miles
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Essendon Fields Airport7.2 miles
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Melbourne Airport11.9 miles
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Moorabbin Airport13.4 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about 69.42USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Best Western Melbourne City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
We consider more than 5 bookings as a group booking and the first night accommodations cost is payable at the time of booking.
Please note that there is a 1.5% charge when you pay with a credit card.
Please note that only the Courtyard Rooms are pet-friendly. Charges are applicable and pet availability is on a request basis. For more information please contact the property using the contact details found on the booking confirmation.
Please note that Olivier's Café is temporarily closed until further notice.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 100 is required on arrival. That's about 69.42USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Best Western Melbourne City
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From the nearest airport, you can get to Best Western Melbourne City by:
- Airport shuttle (public) 30min
- Taxi 35min
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The prices at Best Western Melbourne City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Best Western Melbourne City is from 3:00 PM, and check-out is until 11:00 AM.
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Best Western Melbourne City is 0.7 miles from the center of Melbourne.
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Best Western Melbourne City offers the following activities/services (charges may apply):
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Room options at Best Western Melbourne City include:
- Double
- Twin
- Single
- Triple
- Apartment