Good morning You can certainly request twin bedding in one of the rooms when you book at 2 bedroom apartment. Thank you

Most or all of our rooms do require the use of stairs. Although we can note your request for a ground floor or lift access room we are unable to guarantee that a suitable room will be available during your stay. We will endeavour to allocate as requested if we can.

During our winter, the formal pool is 'warmed' to an ambient temperature, usually about 28-30 degrees, however the weather can affect this (sun exposure, cloud cover, temperature etc).

Our pool temperatures vary depending on the weather. The sandy lagoon pool can be warm when it is sunny as it gets a lot of sun on it during the day, but is cooler if we have had any rain. Our Rainforest 'lap' pool at the back of the Resort is a lot cooler than the lagoon pool as it is surrounded by trees.

We have complimentary secure undercover parking for Peppers guests. Reception will issue you with a keycard to the nearest carpark to your room upon check in. A small handful of our Resort Spas, One Bedroom Resorts, One Bedroom Garden Penthouses, 3 Bedroom Resorts & 2 Bedroom Garden Penthouse are located in our Serenity building - the only building with a lift - but please note that allocations including lift accessbile rooms are on request basis only & cannot be guaranteed.

Thank you for your enquiry. The resort is still currently operating and we are accepting bookings. Our facilities such as the pool and restaurant are temporarily closed due to the government restrictions.

Main 2 pools are curernlty open.Our gym and tennis court are due to reopen in the next following days. Our new restaurant will open in July.

Most or all of our rooms do require the use of stairs. Although we can note your request for a lift access room we are unable to guarantee that a suitable room will be available during you stay.

Hi Thank you for your enquiry. There is a spa bath on the balconies of the Resort Spas, Ocean Spas & Garden Spas, but not showers. Thank you Reservations

There is a lift in one building only, rooms in this building are on request basis only.

All of our rooms with 'Ocean' in the room descriptions have sea views through the famous Palm Cove Melaleuca trees at the front of the Resort.

Our One, Two & Three Bedroom apartments have a full kitchen including a microwave. Portacots can be provided for an additional $10 per night, payable direct to the Resort.

Shuttle buses are an additional cost. Please contact the Resort to book your airport transfer.

Cots can be provided in our apartments at $10 per night. Our pools & spa are open, as is the pool bar in the afternoon. Snacks & drinks can be ordered from the pool bar. Our restaurant La Mesa is open for breakfast only at this stage.

Our three pools are now open, as is the pool bar during the afternoon. Breakfast only is currently available from our new re-branded restaurant La Mesa. The Day Spa is now operating under Palm Cove Spa & Beauty, located at the front of the Resort.

You can get an extra bed in the One Bedroom Resort, maximum occupancy is 3 guests inclusive of children & infants. If you book it as 3 adults or 2 adults & 1 child, the extra bed will be included in the rate. If you book your reservation as 2 adults & an infant or just 2 adults, the extra bed is an additional cost. Kind regards Reservations

There are 2 bathrooms in a 2 or 3 bedroom apartment. A housekeeping service depends on the package you have booked. If you book an Eco rate, no services are included. What dates are you looking at? The rate differs from day to day depending on our occupancy. However if you book a bed & breakfast package in a 2 Bedroom Resort for 4 people, then breakfast is included for everyone.