Garden
Swimming pool
Free WiFi
Free parking
Bathtub
Air conditioning
Daily housekeeping
Non-smoking rooms
Baggage storage
Heating

Boasting an outdoor pool and a restaurant, Best Western Marco Polo is just 3 minutes’ drive from the Bluewater Lagoon. It offers air-conditioned rooms with free Wi-Fi.

Best Western Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away.

All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries.

The Rialto Restaurant is open Monday to Thursday inclusive, from 18:00.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Best Western Marco Polo has been welcoming Booking.com guests since Jul 31, 2013
Hotel chain/brand: Best Western

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • 2 ladies wishing for twin room on grown floor
    Sure we do have our Deluxe Twin Rooms that are located on the ground floor. What dates are you looking for and we can look at our availability, Thank ..
    Answered on May 9, 2021
  • Hi do you have clothes washing facilities?
    Yes we have a Onsite Laundry for our guests. It costs $4 per wash and $4 per dryer (4 x $1). We also have a Washing Line at rear of property. Washing ..
    Answered on May 22, 2021
  • Hi I will need an overnight stay as well as opportunity to work remotely from hotel after check out. Is this possible (ok to pay extra) thx
    That would be fine
    Answered on June 19, 2022
  • Good morning, Do you have late check in? As we won’t be arriving until late in the evening. Thankyou
    We are at reception till 8 pm . and also we can arranged late check in via safe box. Please feel free to call us to arrange that . Thanks Reservation team
    Answered on December 2, 2021
  • Can you smoke on balcony thanks
    We have dedicated smoking area where you can smoke . We can allocate your room close to that area . Please ask front desk when you check in
    Answered on December 2, 2021
  • Still looking?
Area info *
1 Restaurant On Site

    Rialto Restaurant

    Food: Australian

    Open for: Dinner

Amenities of Best Western Marco Polo
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Toaster
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar (temporarily closed)
  • Restaurant (temporarily closed)
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Secure parking
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Grocery deliveries Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Private entrance
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Saltwater pool
  • Shallow end
  • Pool/Beach towels
  • Fenced pool
Spa
  • Spa lounge/Relaxation area
  • Beach chairs/Loungers
Languages Spoken
  • English

House rules

Best Western Marco Polo takes special requests – add in the next step!

Check-in

2:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about 135.46USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Best Western Marco Polo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Best Western Marco Polo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Rialto Restaurant: Closed from Sat, Dec 11, 2021 until Sun, Jan 16, 2022

Bar is closed from Sat, Dec 11, 2021 until Sun, Jan 16, 2022

A damage deposit of AUD 200 is required on arrival. That's about 135.46USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Best Western Marco Polo

  • Room options at Best Western Marco Polo include:

    • Double
    • Twin
    • Family

  • Check-in at Best Western Marco Polo is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Best Western Marco Polo is 1.2 miles from the center of Mackay.

  • Best Western Marco Polo offers the following activities/services (charges may apply):

    • Swimming pool
    • Spa lounge/Relaxation area

  • Guests staying at Best Western Marco Polo can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • The prices at Best Western Marco Polo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Best Western Marco Polo by:

    • Car 5min
    • Taxi 5min

  • Best Western Marco Polo has 1 restaurant:

    • Rialto Restaurant