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  7. Mermaid Waters Hotel by Nightcap Plus (Hotel), Gold Coast (Australia) Deals

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  • Amenities
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  • The fine print
  • Guest reviews (1,718)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Read more
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We Price Match

Hotel Mermaid Waters Hotel by Nightcap Plus

Mermaid Waters Hotel by Nightcap Plus

Cnr Markeri street & Sunshine Boulevard, Mermaid Waters, 4218 Gold Coast, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
1,718 reviews
  • Facilities

    8.2

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Value for money

    8.5

  • Location

    8.5

  • Total

    8.2

  • Free WiFi

    8.3

This is my second stay. The beds were very comfortable, excellent value for money. The restaurant served bigger portions, quality meals at a very reasonable prices. Will stay again with our friends in the future

Janette Australia

Huge room, very comfortable, great value for money

Cristian Australia

Spacious room, late check in (and Angelo was really nice), really comfy

Erika Australia

Family suite was very spacious and comfortable. Shower was nice and room and bathroom were very clean.

Amanda Australia

The convenience of the location and the cleanliness

Jane Australia

Quite relaxing very satisfied with my room a very big thank you to staff was very much welcomed on my arrival an on top of that the staff up graded my room was very much appreciated thank you all for a stay well enjoyed 😊💯

Judy Australia

great check in, very comfortable bed and spacious room

Jo Australia

Shopping centre is close only 5min drive from the Hotel, more restaurants across the road.

Christine Australia

The pleasant surprise was that it had a full size large 55” LCD Television, the secure parking and close proximity to many food choices and even Dan Murphy’s is next door. Nice bathroom with shower and a separate bath. The air conditioning was excellent and the desk and furniture. Quiet room.

Frank Australia

Buffet breakfast, meals & bar service were excellent & great value. Location was quiet but close to major Gold Coast attractions & shopping. Free shuttle service to select locations definitely a bonus. Friendly & helpful staff. Great pool.

Michelle Australia

Staff

8.9
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A bed or beds in a room at Mermaid Waters Hotel by Nightcap Plus
Dining area at the hotel
A bathroom at Mermaid Waters Hotel by Nightcap Plus
The swimming pool at or near Mermaid Waters Hotel by Nightcap Plus
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Mermaid Waters Hotel by Nightcap Plus

8.2
Very Good
1,718 reviews
  • 8.9

    Staff

  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
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  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “This is my second stay. The beds were very comfortable, excellent value for money. The restaurant served bigger portions, quality meals at a very reasonable prices.”
    Janette Janette Australia Australia
  • “Huge room, very comfortable, great value for money”
    Cristian Cristian Australia Australia
  • “Spacious room, late check in (and Angelo was really nice), really comfy”
    Erika Erika Australia Australia
  • “Family suite was very spacious and comfortable. Shower was nice and room and bathroom were very clean.”
    Amanda Amanda Australia Australia
  • “The convenience of the location and the cleanliness”
    Jane Jane Australia Australia
  • “Quite relaxing very satisfied with my room a very big thank you to staff was very much welcomed on my arrival an on top of that the staff up graded my room was very much appreciated thank you all for...”
    Judy Judy Australia Australia
  • “great check in, very comfortable bed and spacious room”
    Jo Jo Australia Australia
  • “Shopping centre is close only 5min drive from the Hotel, more restaurants across the road.”
    Christine Christine Australia Australia
  • “The pleasant surprise was that it had a full size large 55” LCD Television, the secure parking and close proximity to many food choices and even Dan Murphy’s is next door.”
    Frank Frank Australia Australia
  • “Buffet breakfast, meals & bar service were excellent & great value. Location was quiet but close to major Gold Coast attractions & shopping.”
    Michelle Michelle Australia Australia

Mermaid Waters is conveniently located in a secluded location, just 0.6 mi from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Center. Free WiFi is provided.

The Mermaid Waters Hotel by Nightcap Plus has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry.

Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavors of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available in the restaurant on Saturdays and Sundays.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

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Mermaid Waters Hotel by Nightcap Plus has been welcoming Booking.com guests since Nov 12, 2009

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Brilliant!

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

ATM: Need cash? This property has an ATM on site.

낍 Top Location: Highly rated by recent guests (8.5)

끸 Free private parking available at the hotel

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Sleeps Room Type
Max adults: 4
Superior Family Room - Refurbished
  • 2 twin beds and
  • 1 king bed
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Max adults: 4
Superior Family Room with Spa Bath - Refurbished
  • 2 king beds
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Max adults: 2
Twin Studio
  • 2 twin beds
or
  • 1 king bed
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Max adults: 2
Superior King Room - Refurbished
  • 1 king bed
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Max adults: 4
Family Studio
  • 2 twin beds and
  • 1 king bed
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Max adults: 4
Family Studio with Spa Bath
  • 2 twin beds and
  • 1 king bed
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Max adults: 2
Queen Studio
  • 1 queen bed
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10 properties in Gold Coast like Mermaid Waters Hotel by Nightcap Plus were booked in the last 12 hours

Guest reviews

8.2
Very Good
1,718 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Janette Australia

    “This is my second stay. The beds were very comfortable, excellent value for money. The restaurant served bigger portions, quality meals at a very reasonable prices. Will stay again with our friends in the future”

  • Cristian Australia

    “Huge room, very comfortable, great value for money”

  • Erika Australia

    “Spacious room, late check in (and Angelo was really nice), really comfy”

  • Amanda Australia

    “Family suite was very spacious and comfortable. Shower was nice and room and bathroom were very clean.”

  • Jane Australia

    “The convenience of the location and the cleanliness”

  • Judy Australia

    “Quite relaxing very satisfied with my room a very big thank you to staff was very much welcomed on my arrival an on top of that the staff up graded my room was very much appreciated thank you all for a stay well enjoyed 😊💯”

  • Jo Australia

    “great check in, very comfortable bed and spacious room”

  • Christine Australia

    “Shopping centre is close only 5min drive from the Hotel, more restaurants across the road.”

  • Frank Australia

    “The pleasant surprise was that it had a full size large 55” LCD Television, the secure parking and close proximity to many food choices and even Dan Murphy’s is next door. Nice bathroom with shower and a separate bath. The air conditioning was excellent and the desk and furniture. Quiet room.” Read more

  • Michelle Australia

    “Buffet breakfast, meals & bar service were excellent & great value. Location was quiet but close to major Gold Coast attractions & shopping. Free shuttle service to select locations definitely a bonus. Friendly & helpful staff. Great pool.” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mermaid Waters Hotel by Nightcap Plus

Welcoming Booking.com guests since Nov 12, 2009

We speak your language

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • can we arrive after 1030pm

    Hi, Yes you can.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have undercover parking?

    No, Please note we have secured gated parking at the rear of the Hotel.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Studio
  • is there secure car parking

    Mermaid Waters Hotel has parking available behind secure gate entry. No need to book as there is plenty of room.


    You found this answer helpful

    You found this answer unhelpful

  • Hi...is there a security/damages deposit can it be paid by cash...is smoking permitted on the premises if so what areas please...thanks

    Hi Please be advised we are a non smoking hotel, smoking is available in designated areas in the adjoining tavern. Upon check-in a valid credit or debit card is required for security deposit. Kind regards Front desk


    You found this answer helpful

    You found this answer unhelpful

  • Groupon says Breakfast Included, are we able to do the same through here?

    Hi, we currently are no running our buffett breakfast, however boxed breakfasts can be purchased from reception.


    You found this answer helpful

    You found this answer unhelpful

  • What time does reception close for check in? I understand they open at 2pm but I won't be able to make it before 6pm. Is this an issue? Thanks!

    Hi, We are a 24 hour property.


    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on the balcony?

    Mermaid Waters hotel is non smoking hotel this includes the balcony.


    You found this answer helpful

    You found this answer unhelpful

  • Hi can we check out later than 10 am

    A late checkout of 12 noon is available at a cost of $10.


    You found this answer helpful

    You found this answer unhelpful

  • I have a groupon voucher for the Friday 15th and Saturday 16th January 2021.. can I book through you instead of groupon with them it not available

    Hi, Please contact our property direct to discuss this further.


    You found this answer helpful

    You found this answer unhelpful

  • How often does your bus service to Pac Fair run? With the groupon deal what is the breakfast that is included please?

    Hi, Unfortunately at this stage our courtesy bus is no longer running due to covid. boxed breakfasts are provided with groupon bookings.


    You found this answer helpful

    You found this answer unhelpful

  • How do I cancel my booking. As I booked it for the wrong date. It was meant to be this weekend and drove all the way to find it’s next weekend.

    Hi, Please cancel via the channel you booked through.


    You found this answer helpful

    You found this answer unhelpful

  • I need to cancel my booking. How do I do that

    Hi, please cancel via the channel you booked through.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Twin Studio
  • Hi... I need a room for 24-26 Dec . 2adults and a small French Bulldog. Do you guys can accommodate us , please? Regards Andrea

    Hi, unfortunately we are not a pet friendly property. We are also fully booked out for this time.


    You found this answer helpful

    You found this answer unhelpful

  • Hi could you please tell me when the Superior King Room was refurbished? Many thanks.

    Superior rooms were refurbished around 18 months ago. regards front desk


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Mermaid Waters Hotel by Nightcap

Most recent questions
  • can we arrive after 1030pm

    Hi, Yes you can.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have undercover parking?

    No, Please note we have secured gated parking at the rear of the Hotel.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Studio
  • is there secure car parking

    Mermaid Waters Hotel has parking available behind secure gate entry. No need to book as there is plenty of room.


    You found this answer helpful

    You found this answer unhelpful

  • Hi...is there a security/damages deposit can it be paid by cash...is smoking permitted on the premises if so what areas please...thanks

    Hi Please be advised we are a non smoking hotel, smoking is available in designated areas in the adjoining tavern. Upon check-in a valid credit or debit card is required for security deposit. Kind regards Front desk


    You found this answer helpful

    You found this answer unhelpful

  • Groupon says Breakfast Included, are we able to do the same through here?

    Hi, we currently are no running our buffett breakfast, however boxed breakfasts can be purchased from reception.


    You found this answer helpful

    You found this answer unhelpful

  • What time does reception close for check in? I understand they open at 2pm but I won't be able to make it before 6pm. Is this an issue? Thanks!

    Hi, We are a 24 hour property.


    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on the balcony?

    Mermaid Waters hotel is non smoking hotel this includes the balcony.


    You found this answer helpful

    You found this answer unhelpful

  • Hi can we check out later than 10 am

    A late checkout of 12 noon is available at a cost of $10.


    You found this answer helpful

    You found this answer unhelpful

  • I have a groupon voucher for the Friday 15th and Saturday 16th January 2021.. can I book through you instead of groupon with them it not available

    Hi, Please contact our property direct to discuss this further.


    You found this answer helpful

    You found this answer unhelpful

  • How often does your bus service to Pac Fair run? With the groupon deal what is the breakfast that is included please?

    Hi, Unfortunately at this stage our courtesy bus is no longer running due to covid. boxed breakfasts are provided with groupon bookings.


    You found this answer helpful

    You found this answer unhelpful

  • How do I cancel my booking. As I booked it for the wrong date. It was meant to be this weekend and drove all the way to find it’s next weekend.

    Hi, Please cancel via the channel you booked through.


    You found this answer helpful

    You found this answer unhelpful

  • I need to cancel my booking. How do I do that

    Hi, please cancel via the channel you booked through.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Twin Studio
  • Hi... I need a room for 24-26 Dec . 2adults and a small French Bulldog. Do you guys can accommodate us , please? Regards Andrea

    Hi, unfortunately we are not a pet friendly property. We are also fully booked out for this time.


    You found this answer helpful

    You found this answer unhelpful

  • Hi could you please tell me when the Superior King Room was refurbished? Many thanks.

    Superior rooms were refurbished around 18 months ago. regards front desk


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Broadbeach Branch Library
    0.8 miles
  • Dracula's Cabaret Restaurant Gold Coast
    0.9 miles
  • Pacific Fair Shopping Centre
    1 miles
  • The Star Gold Coast
    1.1 miles
  • Bond University
    1.9 miles
  • Broadbeach Bowls Club
    1.9 miles
  • Gold Coast Business Advisory Centre
    2.1 miles
  • Tower House Business Centre
    2.1 miles
  • Empire Industrial Estate
    2.1 miles
Top attractions
  • Robina Town Centre
    3.2 miles
  • Infinity Maze
    3.3 miles
  • Burleigh Head National Park
    3.8 miles
  • Metricon Stadium
    4.6 miles
  • Australia Fair Shopping Centre
    5.4 miles
  • Marina Mirage Shopping Centre
    5.5 miles
  • Southport Broadwater Parklands
    5.8 miles
  • Harbour Town Gold Coast
    8.3 miles
  • Wet'n'Wild Water World
    11.3 miles
  • Warner Bros. Movie World
    11.9 miles
Beaches in the Neighborhood
  • Mermaid Beach Golden sand
    Swimming, Surfing, Food & Drink
    4,350 feet
Public transit
  • Train Broadbeach North Tram Station
    1.3 miles
Closest Airports
  • Gold Coast Airport
    9.8 miles
  • Brisbane Airport
    49.6 miles
  • Ballina Byron Gateway Airport
    55 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Lonestar Tavern

    Food: Australian

    Menu: À la carte

4 reasons to choose Mermaid Waters Hotel by Nightcap Plus

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Mermaid Waters Hotel by Nightcap Plus Great facilities! Review score, 8.2

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden
Services & Extras
  • Tickets to shows/attractions
Pets
  • Pets are not allowed.

Activities
  • Pool table Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Kids' meals Additional charge
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Secure parking
Front Desk Services
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Chinese

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Awesome!

House rules Mermaid Waters Hotel by Nightcap Plus takes special requests – add in the next step!

Check-in

2:00 PM - 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about 156.05USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Mermaid Waters Hotel by Nightcap Plus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mermaid Waters Hotel by Nightcap Plus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. That's about 156.05USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mermaid Waters Hotel by Nightcap Plus

  • Room options at Mermaid Waters Hotel by Nightcap Plus include:

    • Family
    • Suite
    • Studio
    • Double

  • The prices at Mermaid Waters Hotel by Nightcap Plus may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mermaid Waters Hotel by Nightcap Plus offers the following activities/services (charges may apply):

    • Pool table
    • Golf course (within 2 miles)

  • Mermaid Waters Hotel by Nightcap Plus is 3.1 miles from the center of Gold Coast.

  • The following parking options are available to guests staying at Mermaid Waters Hotel by Nightcap Plus (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Accessible parking

  • From the nearest airport, you can get to Mermaid Waters Hotel by Nightcap Plus by:

    • Car 25min
    • Taxi 25min

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mermaid Waters Hotel by Nightcap Plus has 1 restaurant:

    • Lonestar Tavern

  • Check-in at Mermaid Waters Hotel by Nightcap Plus is from 2:00 PM, and check-out is until 10:00 AM.

  • The nearest beach is 0.9 miles from Mermaid Waters Hotel by Nightcap Plus.

8.2 Very Good 1,718 reviews 100% real guest experiences
  • Awesome: 9+

    801

  • Good: 7 – 9

    676

  • Okay: 5 – 7

    160

  • Poor: 3 – 5

    57

  • Very Poor: 1 – 3

    24

Categories
  • Staff8.9
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.5
  • Value for money8.5
  • Location8.5
  • Free WiFi8.3

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    Popular Beaches Nearby

    • Mermaid Beach Swimming, Surfing, Food & Drink
      4,350 feet
    How to get to Mermaid Waters Hotel by Nightcap Plus from Gold Coast Airport
    • Taxi
    • Car
      25 minutes
    • Free parking is available.

    Show more

    2

    The Best of Gold Coast

    Click here to see more hotels and accommodations near popular landmarks in Gold Coast

    Attractions

    • Wet'n'Wild Water World
    • Warner Bros. Movie World
    • Currumbin Wildlife Sanctuary

    Convention Centers

    • Gold Coast Convention and Exhibition Centre
    • Gold Coast Event Centre

    Galleries

    • HOTA, Home of the Arts

    Landmarks

    • Broadbeach Bowls Club

    Museums

    • Ripley's Believe It or Not!

    Parks

    • Burleigh Head National Park
    • Southport Broadwater Parklands

    Popular Areas

    • The Star Gold Coast
    • Infinity Maze
    • Harbour Town Gold Coast
    • SkyPoint Observation Deck

    Shopping Areas

    • Pacific Fair Shopping Centre
    • Robina Town Centre
    • Marina Mirage Shopping Centre
    • Australia Fair Shopping Centre

    Stadiums or Arenas

    • Metricon Stadium
    • Cbus Super Stadium
    • Gold Coast Turf Club
    • Carrara Indoor Stadium
    • Gold Coast Sports and Leisure Centre

    Theaters

    • Australian Outback Spectacular

    Airports

    • Gold Coast Airport (OOL) 9.8 miles
    • Brisbane Airport (BNE) 49.6 miles
    • Ballina Byron Gateway Airport (BNK) 55 miles

    Train Stations

    • Helensvale Train Station

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