Hotel Quay West Suites Melbourne

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Southgate Avenue, Southbank, 3000 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.7/10! (score from 1739 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
1,738 reviews

Staff were amazing, so attentive, helpful and friendly. We also enjoyed the lap pool and hot tub. Beautifully clean and well presented

Leigh Australia

Great service from front desk. Decent fitness and pool centers. great and ideal location. Breakfast great as well. Thoroughly enjoyed our stay

Jai Australia

Hotel and location are terrific, but what made the stay exceptional was the helpfulness of the staff - we had a fantastic long weekend at the hotel and will return.

Peter Australia

very good easy accessible location. Decent size room and faculties.

Gaurang Australia

Location is perfect to Rod Laver arena. I felt safe walking at night there, it was a nice 10-15 min walk. Room was great. Nice to have an apartment instead of a hotel room. Location is great to the city also, easy walk. Tram stop just out the front. You are at the opposite end to the Casino but it is a short walk. Pool was FANTASTIC, however I would have loved more lounge chairs (obviously they won't fit). Highly recommend this apposed to a hotel room.

Julie Australia

This is a really nice property. Suites are a generous size and the furnishings stylish and in great condition. The fully configured kitchen was wonderful - I made breakfast daily and ate it on the balcony - that side of the building was in shade in the morning which made it so pleasant to be on. Room had a washer and dryer combination which I wasn’t expecting and which was great. The balcony was designed so it was unconnected to any other balconies so, at night, I felt safe leaving the balcony doors open to enjoy the cool evening breezes. I loved the views over the river and of Flinders Street Station. The P level of the building opens up into the Arts Centre level so you can get to St Kilda Road/Swanston Street without having to climb lots of stairs. There are so many restaurants around that you are spoiled for choice - there is a handy Woolworths about 6 minutes walk away and Uber Eats will always deliver too!

Bradley United States of America

Very comfortable bed, excellent staff and great location

Ulrike Australia

Such friendly and amazing service. The city and river view was absolutely beautiful from our balcony.

Jo Australia

the location is very convenient. the apartment is super spacious

Jiamin Australia

Great check in service quick and easy staff very friendly helpful

Cecilia Australia
8.9
Excellent
1,738 reviews
  • What guests loved the most:
  • “Staff were amazing, so attentive, helpful and friendly. We also enjoyed the lap pool and hot tub. Beautifully clean and well presented”
    Leigh Leigh Australia Australia
  • “Great service from front desk. Decent fitness and pool centers. great and ideal location. Breakfast great as well. Thoroughly enjoyed our stay”
    Jai Jai Australia Australia
  • “Hotel and location are terrific, but what made the stay exceptional was the helpfulness of the staff - we had a fantastic long weekend at the hotel and will return.”
    Peter Peter Australia Australia
  • “very good easy accessible location. Decent size room and faculties.”
    Gaurang Gaurang Australia Australia
  • “Location is perfect to Rod Laver arena. I felt safe walking at night there, it was a nice 10-15 min walk. Room was great. Nice to have an apartment instead of a hotel room.”
    Julie Julie Australia Australia
  • “This is a really nice property. Suites are a generous size and the furnishings stylish and in great condition.”
    Bradley Bradley United States of America United States of America
  • “Very comfortable bed, excellent staff and great location”
    Ulrike Ulrike Australia Australia
  • “Such friendly and amazing service. The city and river view was absolutely beautiful from our balcony.”
    Jo Jo Australia Australia
  • “the location is very convenient. the apartment is super spacious”
    Jiamin Jiamin Australia Australia
  • “Great check in service quick and easy staff very friendly helpful”
    Cecilia Cecilia Australia Australia

Categories:

  • Staff9.5
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.5
  • Location 9.7
  • Free WiFi8.9
High score for Melbourne

Stay in the heart of Melbourne – Excellent location – show map

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 650 feet away.

Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony.

Guests can enjoy using the 50 feet indoor lap pool, spa, sauna, and fitness center.

Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks.

Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Quay West Suites Melbourne has been welcoming Booking.com guests since Aug 12, 2009
 Hotel chain/brand: Quay West

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Airport shuttle
Family rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American

Private parking at the hotel

Saved to 5352 lists

Availability

When would you like to stay at Quay West Suites Melbourne?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 6. Max children: 4
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Max adults: 5. Max children: 4
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Max adults: 5. Max children: 4
Two-Bedroom Superior Suite with Balcony Floors 4 - 9
High floor
  • 1 king bed and 1 queen bed
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Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 4
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Quay West Suites Melbourne

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 1,738 reviews
Read all reviews
Categories:
  • Staff9.5
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.5
  • Location 9.7
  • Free WiFi8.9
High score for Melbourne

Select topics to read reviews:

See what guests loved the most:

  • Leigh Australia

    “Staff were amazing, so attentive, helpful and friendly. We also enjoyed the lap pool and hot tub. Beautifully clean and well presented”

  • Jai Australia

    “Great service from front desk. Decent fitness and pool centers. great and ideal location. Breakfast great as well. Thoroughly enjoyed our stay”

  • Peter Australia

    “Hotel and location are terrific, but what made the stay exceptional was the helpfulness of the staff - we had a fantastic long weekend at the hotel and will return.”

  • Gaurang Australia

    “very good easy accessible location. Decent size room and faculties.”

  • Julie Australia

    “Location is perfect to Rod Laver arena. I felt safe walking at night there, it was a nice 10-15 min walk. Room was great. Nice to have an apartment instead of a hotel room. Location is great to the city also, easy walk. Tram stop just out the front. You are at the opposite end to the Casino but it is a short walk. Pool was FANTASTIC, however I would have loved more lounge chairs (obviously they won't fit). Highly recommend this apposed to a hotel room.”

  • Bradley United States of America

    “This is a really nice property. Suites are a generous size and the furnishings stylish and in great condition. The fully configured kitchen was wonderful - I made breakfast daily and ate it on the balcony - that side of the building was in shade in the morning which made it so pleasant to be on. Room had a washer and dryer combination which I wasn’t expecting and which was great. The balcony was designed so it was unconnected to any other balconies so, at night, I felt safe leaving the balcony doors open to enjoy the cool evening breezes. I loved the views over the river and of Flinders Street Station. The P level of the building opens up into the Arts Centre level so you can get to St Kilda Road/Swanston Street without having to climb lots of stairs. There are so many restaurants around that you are spoiled for choice - there is a handy Woolworths about 6 minutes walk away and Uber Eats will always deliver too!”

  • Ulrike Australia

    “Very comfortable bed, excellent staff and great location”

  • Jo Australia

    “Such friendly and amazing service. The city and river view was absolutely beautiful from our balcony.”

  • Jiamin Australia

    “the location is very convenient. the apartment is super spacious”

  • Cecilia Australia

    “Great check in service quick and easy staff very friendly helpful”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there a pool in my room ?
    The pool is located on level 5
    Asked about: One-Bedroom Deluxe Suite with Balcony and River View – Floors 10-15 • Answered on November 19, 2019
  • For 3 people ... Does the sofa bed equipped with blanket and pillow
    The sofa bed is made up for the stay including pillows and a doona.
    Asked about: One-Bedroom Deluxe Suite with Balcony - Floors 10-15 • Answered on December 1, 2019
  • We need parking during our stay
    Hi, That is not a problem. We offer self-parking option for $25.00 per night, per car.
    Answered on December 8, 2020
  • Hi. If we stay on Sat night and pay for parking, can we keep the car there until we are ready to leave the city late Sun afternoon? Thank you
    Yes, you can leave your car until later, our friendly reception team will assist you to get into the car park on your return.
    Answered on March 22, 2021
  • Hi there, we are looking at booking this room, but want to make sure you can provide a cot and a high chair for our toddler? Can you please confirm?
    Good Evening, Yes we can provide both a cot and a high chair for you. Please put a comment in your booking and we will have that ready for you on check in.
    Answered on November 19, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Melbourne Arts Center
    0.1 miles
  • State Theatre
    0.1 miles
  • Southbank Promenade
    0.1 miles
  • Eureka Tower
    0.2 miles
  • National Gallery of Victoria
    0.2 miles
  • Federation Square
    0.2 miles
  • St. Paul's Cathedral
    0.2 miles
  • ACMI - Australian Centre for the Moving Image
    0.2 miles
  • Southbank Theatre
    0.3 miles
Top attractions
  • Block Arcade Melbourne
    0.3 miles
  • Rod Laver Arena
    0.6 miles
  • Crown Casino Melbourne
    0.6 miles
  • Southern Cross Station
    0.9 miles
  • Melbourne Cricket Ground
    0.9 miles
  • Royal Botanic Gardens Melbourne
    1 miles
  • AAMI Park
    1 miles
  • Marvel Stadium
    1.1 miles
  • Melbourne Museum
    1.2 miles
  • Flemington Racecourse
    4 miles
Natural Beauty
  • River Yarra River
    0.3 miles
Public transit
  • Train Flinders Street Station
    0.2 miles
Closest Airports
  • Essendon Fields Airport
    7.5 miles
  • Melbourne Airport
    12.3 miles
  • Moorabbin Airport
    13 miles
How to get to Quay West Suites Melbourne from Melbourne Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Jarrah Bar & Terrace

    Food: Australian

    Open for: Breakfast, Dinner

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Quay West Suites Melbourne

Most popular amenities

1 swimming pool
Parking
Free WiFi
Airport shuttle
Family rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs AUD 35 per day.
  • Accessible parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
  • Saltwater pool
Spa
  • Fitness
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Macedonian
  • Maltese
  • Polish
  • Serbian
  • Thai
  • Vietnamese
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Quay West Suites Melbourne takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 70.71USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Debit card Quay West Suites Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of AUD 100 is required on arrival. That's about 70.71USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quay West Suites Melbourne

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Quay West Suites Melbourne on this page.

  • The following parking options are available to guests staying at Quay West Suites Melbourne (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Accessible parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Quay West Suites Melbourne offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Indoor pool (year-round)
    • Fitness

  • Room options at Quay West Suites Melbourne include:

    • Studio
    • Suite
    • Apartment

  • Check-in at Quay West Suites Melbourne is from 2:00 PM, and check-out is until 11:00 AM.

  • Quay West Suites Melbourne is 2,600 feet from the center of Melbourne.

  • From the nearest airport, you can get to Quay West Suites Melbourne by:

    • Taxi 30min

  • Quay West Suites Melbourne has 1 restaurant:

    • Jarrah Bar & Terrace

  • Guests staying at Quay West Suites Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • À la carte

  • The prices at Quay West Suites Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.