Quay West Suites Melbourne
Southgate Avenue, Southbank, 3000 Melbourne, Australia – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2197 reviews)
Real guests • Real stays • Real opinions
I've stayed here before during the pandemic - I chose the hotel for its open balcony then - now I choose it simply because I really like this hotel. It has 24 hour reception, the front desk staff are exceptionally nice and helpful. The hotel is quiet which I love. The location is central and the views across the city are awesome. It has become my favoured hotel in Melbourne.
United States of America
- Kitchen
- City view
- Indoor swimming pool
- Washing machine
- Free WiFi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Quay West Suites Melbourne has been welcoming Booking.com guests since Aug 12, 2009Hotel chain/brand: Accor , Quay West
- Indoor swimming pool
- Private Parking
- Free WiFi
- Airport shuttle
- Family rooms
- 24-hour front desk
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast
Categories:
See what guests loved the most:
- Helen
United States of America“I've stayed here before during the pandemic - I chose the hotel for its open balcony then - now I choose it simply because I really like this hotel. It has 24 hour reception, the front desk staff are exceptionally nice and helpful. The hotel is...” - JJenny
Australia“The room was very spacious, and WOW to the view, such a great view of the river and the city. Night time light was fantastic. The staff was very accommodating with my request of a bathtub for my son, it was very much appreciated on my back. The...” 
Hafed
Saudi Arabia“Great location Nice stuff Room size very nice Housekeeping and cleaning great”
NicolaAustralia“The location, facilities and staff were exceptional! We were made to feel very special and valued as quests. One of the best stays or experiences I have ever had”
DavidUnited States of America“The location is great, the breakfast was good and nice options for working out.”
FluffAustralia“The staff where exceptional. Facilities terrific and the location second to none.”
TomAustralia“Great location near all attractions. Familiar friendly staff. Thanks again James.”- AAlisonAustralia“The location was perfect, facilities and layout were fabulous, and the staff were fantastic!”
Alexandra
New Zealand“staff ,location ,pool , breakfast, rooms excellent place to stay”
Emma
United Arab Emirates“Everything from the moment we arrived was great. Staff super friendly and helpful. Self catered apartment was good size, clean with great amenities. location is perfect easy access to everything bars, restaurants, Trams etc.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hi there! Does apartment have a stove in the kitchen? Or microwave only ? Thanks
Good afternoon, our Studio apartments feature a kitchenette that includes just a sink, kettle, microwave and mini fridge. Our 1, 2 & 3 bedroom apartme..Answered on 16 November 2020Is there a pool in my room ?
The pool is located on level 5Answered on 19 November 2019Hi there, we are looking at booking this room, but want to make sure you can provide a cot and a high chair for our toddler? Can you please confirm?
Good Evening, Yes we can provide both a cot and a high chair for you. Please put a comment in your booking and we will have that ready for you on check in.Answered on 19 November 2020We need parking during our stay
Hi, That is not a problem. We offer self-parking option for $25.00 per night, per car.Answered on 8 December 2020Hi. If we stay on Sat night and pay for parking, can we keep the car there until we are ready to leave the city late Sun afternoon? Thank you
Yes, you can leave your car until later, our friendly reception team will assist you to get into the car park on your return.Answered on 22 March 2021Can you smoke on the balcony
No, the hotel is totally non smokingAnswered on 13 December 2019- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Jarrah Bar & Terrace
- CuisineAustralian
- Open forBreakfast • Dinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Gluten-free
Amenities of Quay West Suites MelbourneGreat facilities! Review score, 9.1
- Indoor swimming pool
- Private Parking
- Free WiFi
- Airport shuttle
- Family rooms
- 24-hour front desk
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 6.5 ft)
- View
- Outdoor furniture
- Sun deck
- Terrace
- High chair
- Coffee machine
- Cleaning products
- Toaster
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- Kitchenette
- Socket near the bed
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Video
- CD player
- DVD player
- Radio
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproof
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Saltwater pool
- Pool/Beach towels
- Fitness
- Hot tub/Jacuzzi
- MassageAdditional charge
- Fitness center
- Sauna
- German
- Greek
- English
- Spanish
- French
- Hindi
- Indonesian
- Italian
- Korean
- Macedonian
- Maltese
- Polish
- Serbian
- Thai
- Vietnamese
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about 64.54USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash is not accepted
Debit card
Quay West Suites Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 100 is required on arrival. That's about 64.54USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Quay West Suites Melbourne
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Quay West Suites Melbourne has 1 restaurant:
- Jarrah Bar & Terrace
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Check-in at Quay West Suites Melbourne is from 2:00 PM, and check-out is until 11:00 AM.
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The prices at Quay West Suites Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Quay West Suites Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- American
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Room options at Quay West Suites Melbourne include:
- Studio
- Suite
- Apartment
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Quay West Suites Melbourne offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Golf course (within 2 miles)
- Fitness
- Swimming pool
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Quay West Suites Melbourne is 2,600 feet from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Quay West Suites Melbourne on this page.
