Hotel Quay West Suites Melbourne
Southgate Avenue, Southbank, 3000 Melbourne, Australia – Excellent location – show map
Excellent location – rated 9.7/10! (score from 781 reviews)
Real guests • Real stays • Real opinions
Very spacious and comfortable in an excellent location. Pool was great.
AustraliaThe hotel was able to accomodate my late check out requirements, the in room dining meal was delicious and the bed was really comfortable.
AustraliaThe berm was comfortable. But the pullout couch was not made up- we had to ask for sheets & blanket. The washing machine/ dryer combo did not work in our room. The manager came up to have the laundry taken to housekeeping. The staff was so nice & accomodating! Just need some new appliances!
United States of AmericaExcellent service by the staff in particular Bec and Caterina
AustraliaNice big apartment with great views of Melbourne downtown. Nice facilities, delicious breakfast and wonderful staff. Perfect location.
ItalyBed was comfy, location great, staff friendly, very clean, loved the spa and sauna (great addition)
AustraliaA brilliant location, friendly staff, a comfortable room and excellent pool, spa and gym facilities... everything that we wanted for our CBD stay! A very large and open lobby was also an added bonus when we needed somewhere to sit after checking out, with daily newspapers to read and a warm fireplace to relax in front of.
AustraliaIt’s like home away from home. It has living room, full kitchen, washer/dryer and separate bedroom. The location is close to train, bus station, and cafes everywhere.
United States of AmericaLocation is exceptional. Step straight out into Southbank.
AustraliaExcellent location. Impeccable room. Friendly staff
India
Quay West Suites Melbourne
- What guests loved the most:
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Warren
Australia
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Sophie
Australia
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Marie
United States of America
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Peter
Australia
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Sylvie
Italy
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Tiffany
Australia
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Rebecca
Australia
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Raquel
United States of America
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Amanda
Australia
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Swati
India
Extra health & safety measures
Stay in the heart of Melbourne – Excellent location – show map
One of our top picks in Melbourne.Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 650 feet away.
Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Room service is available 24/7.
Guests can enjoy using the 50 feet indoor lap pool, spa, sauna, and fitness center.
Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks.
Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.
This is our guests' favorite part of Melbourne, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Studio with King or Twin Beds and Kitchenette Floors 4 - 15
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| Max adults: 3. Max children: 2 | ||||
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| Max adults: 3. Max children: 2 | ||||
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| Max adults: 7. Max children: 4 |
Three-Bedroom Premium Apartment with Balcony Floors 16 - 26
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| Max adults: 5. Max children: 4 |
Two-Bedroom Deluxe Suite with Balcony and River View - Floors 10-15
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| Max adults: 5. Max children: 4 |
Two-Bedroom Superior Suite with Balcony Floors 4 - 9
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| Max adults: 3. Max children: 2 | ||||
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| Max adults: 3. Max children: 2 | ||||
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| Max adults: 2. Max children: 1 |
Studio Queen Room with Kitchenette Floors 4 - 15
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| Max adults: 4. Max children: 4 | ||||
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About Quay West Suites Melbourne
Welcoming Booking.com guests since Aug 12, 2009
We speak your language
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5 reasons to choose Quay West Suites Melbourne
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Melbourne
Superbly located on the banks of the Yarra River, Quay West Suites Melbourne is Southbank's only upmarket fully serviced all-suite hotel located just minutes from the city centre and in the heart of Melbourne's arts' precinct. Each suite comprises a spacious lounge room with private furnished balcony, fully appointed bathroom and a full kitchen including washing machine and dryer. Choose from one, two and three-bedroom suites with magnificent views of Melbourne either across parklands, Yarra River, city skyline, MCG or Southbank. Facilities include a restaurant with seating for 50 and locally sourced array of food to compliment the modern Australian multi-cultural menu, a bar with outdoor Terrace looking up at the city skyline, an indoor heated lap pool, spa, sauna and gym.
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Melbourne Arts Center0.1 miles
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State Theatre0.1 miles
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Southbank Promenade0.1 miles
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Eureka Tower0.2 miles
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National Gallery of Victoria0.2 miles
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Federation Square0.2 miles
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St. Paul's Cathedral0.2 miles
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ACMI - Australian Centre for the Moving Image0.2 miles
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Southbank Theatre0.3 miles
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Block Arcade Melbourne0.3 miles
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Rod Laver Arena0.6 miles
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Crown Casino Melbourne0.6 miles
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Southern Cross Station0.9 miles
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Melbourne Cricket Ground0.9 miles
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Royal Botanic Gardens Melbourne1 miles
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AAMI Park1 miles
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Marvel Stadium1.1 miles
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Melbourne Museum1.2 miles
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Flemington Racecourse4 miles
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River Yarra River0.3 miles
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Train Flinders Street Station0.2 miles
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Essendon Fields Airport7.5 miles
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Melbourne Airport12.3 miles
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Moorabbin Airport13 miles
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RetryJarrah Restaurant
Food: Australian
Open for: Breakfast, Brunch, Dinner
Room Service
Food: Australian
Open for: Breakfast, Lunch, Dinner
Amenities of Quay West Suites Melbourne Great facilities! Review score, 9.0
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Golf course (within 2 miles) Additional charge
Food & Drink
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
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Private parking is available on site (reservation is not possible) and costs AUD 25 per day.
- Accessible parking
- Parking garage
- Secure parking
Transportation
- Public transit tickets Additional charge
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Grocery deliveries
- Airport shuttle (additional charge)
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Soundproof rooms
- Gift shop
- Elevator
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
Indoor swimming pool
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Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Heated pool
- Pool with view
- Saltwater pool
Spa
- Fitness
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Fitness center
- Sauna
Safety features
- Face masks for guests available
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- German
- Greek
- English
- Spanish
- French
- Hindi
- Indonesian
- Italian
- Korean
- Macedonian
- Maltese
- Polish
- Serbian
- Thai
- Vietnamese
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about 70.91USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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Free |
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Extra bed by request
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AUD 80 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Debit card
Quay West Suites Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A damage deposit of AUD 100 is required on arrival. That's about 70.91USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Quay West Suites Melbourne
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Quay West Suites Melbourne (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Parking garage
- Accessible parking
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Check-in at Quay West Suites Melbourne is from 2:00 PM, and check-out is until 11:00 AM.
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Quay West Suites Melbourne has 2 restaurants:
- Jarrah Restaurant
- Room Service
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The prices at Quay West Suites Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Quay West Suites Melbourne offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Golf course (within 2 miles)
- Indoor pool (year-round)
- Fitness
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From the nearest airport, you can get to Quay West Suites Melbourne by:
- Taxi 30min
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Guests staying at Quay West Suites Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- American
- À la carte
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Room options at Quay West Suites Melbourne include:
- Studio
- Suite
- Apartment
