Name: Quay West Suites Melbourne
Address: Southgate Avenue, Southbank, 3000 Melbourne, Australia, Southgate Avenue, Victoria, 3000, Australia
Price range: Prices for upcoming dates start at $173 per night (We Price Match)
Rating: 9.0

Info & prices
Amenities
House rules
Guest reviews (1,554)

Hotel Quay West Suites Melbourne

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Southgate Avenue, Southbank, 3000 Melbourne, Australia – Excellent location – show map

Great check in service quick and easy staff very friendly helpful

Cecilia

Australia

Loved Everything. Kicked off well with a very warm welcome and throughout our stay all of the staff could not have been more helpful. Our room was amazingly clean and sizeable. Quay West is ideal for exploring Melbourne. We loved the central location and recommend this place VERY highly.

Martin

Australia

The room was excellently appointed, the bed perfect, the views spectacular and we very much enjoyed our walk around the environs.

John

Australia

Big space for the family, great facilities, good indoor pool area. Location is perfect for CBD and easy access to the city link and public transport.

Georgina

Australia

Great location and nice, clean, quite room. Friendly and helpful staff.

Rode

Australia

Location is excellent, the staff were really helpful and personable. It is a very comfortable property, apartment size is really generous and really clean. Great to have a window to open and a balcony!

Helen

Australia

Staff was amazing!! reception is really helpful and friendly made us felt welcoming. location is also good with nice view. our room was upgraded due to the birthday. Really made this trip special and unforgettable.

Chia

Australia

Location is amazing. Close to everything we needed. The room is well appointed and had spectacular views.

Benjamin

Australia

Staff friendliness was 10/10. We had a wonderful view of the river. Breakfast in Jarrah Cafe was delicious. The pool was lovely and clean as well as the change room. The room itself was exceptionally clean and comfortable. It was also very quiet within the hotel. The location is also fantastic for the price.

Zoe

Australia

Absolutely overwhelmed from the moment we walked into reception, the staff sensational, the room (upgraded) was over the top, blew our minds, we’ll never ever stay anywhere else in Melb again, I’d like to book a night or two every couple of months and make it our regular getaway, it was total bliss, thank you all, we loved it.

Glen

Australia

What guests loved the most:
“Great check in service quick and easy staff very friendly helpful”

Cecilia Australia
“Loved Everything. Kicked off well with a very warm welcome and throughout our stay all of the staff could not have been more helpful. Our room was amazingly clean and sizeable.”

Martin Australia
“The room was excellently appointed, the bed perfect, the views spectacular and we very much enjoyed our walk around the environs.”

John Australia
“Big space for the family, great facilities, good indoor pool area. Location is perfect for CBD and easy access to the city link and public transport.”

Georgina Australia
“Great location and nice, clean, quite room. Friendly and helpful staff.”

Rode Australia
“Location is excellent, the staff were really helpful and personable. It is a very comfortable property, apartment size is really generous and really clean.”

Helen Australia
“Staff was amazing!! reception is really helpful and friendly made us felt welcoming. location is also good with nice view. our room was upgraded due to the birthday.”

Chia Australia
“Location is amazing. Close to everything we needed. The room is well appointed and had spectacular views.”

Benjamin Australia
“Staff friendliness was 10/10. We had a wonderful view of the river. Breakfast in Jarrah Cafe was delicious. The pool was lovely and clean as well as the change room.”

Zoe Australia
“Absolutely overwhelmed from the moment we walked into reception, the staff sensational, the room (upgraded) was over the top, blew our minds, we’ll never ever stay anywhere else in Melb again, I’d...”

Glen Australia

Stay in the heart of Melbourne – Excellent location – show map

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 650 feet away.

Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Room service is available 24/7.

Guests can enjoy using the 50 feet indoor lap pool, spa, sauna, and fitness center.

Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks.

Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Quay West Suites Melbourne has been welcoming Booking.com guests since Aug 12, 2009
Hotel chain/brand: Quay West

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Most popular amenities

1 swimming pool

Parking

Airport shuttle

Family rooms

24-hour front desk

Tea/Coffee Maker in All Rooms

Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Located in the heart of Melbourne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American

Private parking at the hotel

Sleeps	Room Type	Price
Max adults: 2. Max children: 1	Studio with King or Twin Beds and Kitchenette Floors 4 - 15 High floor 1 king bed or 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	One-Bedroom Deluxe Suite with Balcony - Floors 10-15 High floor 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	One-Bedroom Superior Suite with Balcony and City View Floors 4 - 9 High floor 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 6. Max children: 4	Three-Bedroom Premium Apartment with Balcony Floors 16 - 26 High floor 1 king bed and 2 queen beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 5. Max children: 4	Two-Bedroom Deluxe Suite with Balcony and River View - Floors 10-15 High floor 1 king bed and 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 5. Max children: 4	Two-Bedroom Superior Suite with Balcony Floors 4 - 9 High floor 1 king bed and 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	One-Bedroom Superior Suite with Balcony - Floors 4 - 9 High floor 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	One-Bedroom Deluxe Suite with Balcony and River View – Floors 10-15 High floor 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Studio Queen Room with Kitchenette Floors 4 - 15 High floor 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 4	Two-Bedroom Premium Apartment with Balcony Floors 16 - 26 High floor 2 king beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

25 properties in Melbourne like Quay West Suites Melbourne were booked in the last 12 hours

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Quay West Suites Melbourne

Welcoming Booking.com guests since Aug 12, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

Is there a pool in my room ?

The pool is located on level 5

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Asked about: One-Bedroom Deluxe Suite with Balcony and River View – Floors 10-15 • Answered on November 19, 2019
For 3 people ... Does the sofa bed equipped with blanket and pillow

The sofa bed is made up for the stay including pillows and a doona.

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Asked about: One-Bedroom Deluxe Suite with Balcony - Floors 10-15 • Answered on December 1, 2019
Hi there, we are looking at booking this room, but want to make sure you can provide a cot and a high chair for our toddler? Can you please confirm?

Good Evening, Yes we can provide both a cot and a high chair for you. Please put a comment in your booking and we will have that ready for you on check in.

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Answered on November 19, 2020
We need parking during our stay

Hi, That is not a problem. We offer self-parking option for $25.00 per night, per car.

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Answered on December 8, 2020
Can we have single beds in the three bedroom apartment?

We can organize 2 single beds in one of the rooms. Two other bedrooms will have Queen or King size beds.

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Asked about: Three-Bedroom Premium Apartment with Balcony Floors 16 - 26 • Answered on March 22, 2021
Could I please request an early check in please. And a room with city view please. It’s my and my hubbys 6 year anniversary I would love something special please. Thank you so much

Good Morning, Could you please speak with reception directly and we can look after this for you.

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Asked about: One-Bedroom Deluxe Suite with Balcony - Floors 10-15 • Answered on December 24, 2020
Can a cot be provided and if so what is the cost. Thanks

Hi, we can provide a cot complimentary during your stay.

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Asked about: Two-Bedroom Deluxe Suite with Balcony and River View - Floors 10-15 • Answered on May 7, 2021
Hi, has this hotel been used in the covid quarantine program?

Hi, no, Quay West Suites Melbourne has never been a part of Hotel Quarantine Program

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Asked about: Studio Queen Room with Kitchenette Floors 4 - 15 • Answered on April 26, 2021
Hi. What is the extra cost to check out late at 1pm on a one br suite? Thanks.

Late checkout at 1pm available at additional cost of AUD $25.00 (subject to availability)

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Asked about: One-Bedroom Superior Suite with Balcony - Floors 4 - 9 • Answered on March 11, 2021
Is there a bath in this room type? Do you service the rooms especially if staying more than 2 nights?

No, Our One-Bedroom Deluxe Suite features walk in showers. Rooms are serviced daily.

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Asked about: One-Bedroom Deluxe Suite with Balcony - Floors 10-15 • Answered on April 22, 2021
Hi, would a cot/ sofa/ single mattress be available on request for our 2 years old? Thanks

Hi, we have a port-cot available on request, at no additional cost.

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Asked about: One-Bedroom Deluxe Suite with Balcony and River View – Floors 10-15 • Answered on April 1, 2021
Hi. If we stay on Sat night and pay for parking, can we keep the car there until we are ready to leave the city late Sun afternoon? Thank you

Yes, you can leave your car until later, our friendly reception team will assist you to get into the car park on your return.

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Answered on March 22, 2021
hi there, is there room service available for meals? thank you

Hi, We only offer breakfast and dinner at our Jarrah Bar. Room Service is not available

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Asked about: Studio Queen Room with Kitchenette Floors 4 - 15 • Answered on December 21, 2020
Hi, do any of the beds in your 2bdm apartments split into 2 singles? We have 2 teen kids who would prefer not to share.

Hi, thank you for your message and for your interest in staying with us at Quay West Suites Melbourne. We can organize a kind bed to be split into two single beds in one of the bedrooms in all our Two Bedroom Apartments.

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Asked about: Two-Bedroom Premium Apartment with Balcony Floors 16 - 26 • Answered on July 27, 2021
Hello - do any of the apartments have a TV in the bedroom please?

Hi, yes TVs are available in living area & in the bedrooms.

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Answered on March 30, 2021
Hi there! Does apartment have a stove in the kitchen? Or microwave only ? Thanks

Good afternoon, our Studio apartments feature a kitchenette that includes just a sink, kettle, microwave and mini fridge. Our 1, 2 & 3 bedroom apartments have a full kitchen including an oven, gas or electric stove, microwave and fridge.

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Asked about: Studio with King or Twin Beds and Kitchenette Floors 4 - 15 • Answered on November 16, 2020
Is the sofa an actual sofa bed?

Yes it is, please book the sofa bed so that we can have it prepared for your arrival.

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Asked about: One-Bedroom Superior Suite with Balcony and City View Floors 4 - 9 • Answered on December 27, 2020
Do you need to be over 18 to book a room here ? I am 17 and I am interested in booking a room in December

The required age to stay in any hotel is 18 years old, thank you for your enquiry

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Answered on October 8, 2020
Good morning, do you have a room for two, with balcony access and a private bath please?

Good Morning All our apartments have private balcony access apart for two studio apartments only a certain few have a bath which will need to be requested upon making a reservation Kind Regards

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Answered on March 6, 2021
Do you have flat rate for weekly stays?

Please see reception directly so that we can determine the length of stay.

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Answered on December 14, 2020

4 reasons to choose Quay West Suites Melbourne

Prices you can't beat!
Booking is safe
Manage your bookings online
The staff speaks English

Hotel surroundings *

What's nearby

Melbourne Arts Center

0.1 miles
State Theatre

0.1 miles
Southbank Promenade

0.1 miles
Eureka Tower

0.2 miles
National Gallery of Victoria

0.2 miles
Federation Square

0.2 miles
St. Paul's Cathedral

0.2 miles
ACMI - Australian Centre for the Moving Image

0.2 miles
Southbank Theatre

0.3 miles

Top attractions

Block Arcade Melbourne

0.3 miles
Rod Laver Arena

0.6 miles
Crown Casino Melbourne

0.6 miles
Southern Cross Station

0.9 miles
Melbourne Cricket Ground

0.9 miles
Royal Botanic Gardens Melbourne

1 miles
AAMI Park

1 miles
Marvel Stadium

1.1 miles
Melbourne Museum

1.2 miles
Flemington Racecourse

4 miles

Natural Beauty

River Yarra River

0.3 miles

Public transit

Train Flinders Street Station

0.2 miles

Closest Airports

Essendon Fields Airport

7.5 miles
Melbourne Airport

12.3 miles
Moorabbin Airport

13 miles

How to get to Quay West Suites Melbourne from Melbourne Airport

Taxi

Parking available

* All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

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1 Restaurant On Site

Jarrah Bar & Terrace

Food: Australian

Open for: Breakfast, Dinner

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

House rules Quay West Suites Melbourne takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 75.03USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years

Crib by request

Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Debit card Quay West Suites Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Yes, there's a hot tub. You can find out more about this and the other facilities at Quay West Suites Melbourne on this page.
Check-in at Quay West Suites Melbourne is from 2:00 PM, and check-out is until 11:00 AM.
Quay West Suites Melbourne is 2,600 feet from the center of Melbourne.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Quay West Suites Melbourne has 1 restaurant:
- Jarrah Bar & Terrace
From the nearest airport, you can get to Quay West Suites Melbourne by:
- Taxi 30min
Guests staying at Quay West Suites Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- American
- À la carte
The following parking options are available to guests staying at Quay West Suites Melbourne (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Accessible parking
Room options at Quay West Suites Melbourne include:
- Studio
- Suite
- Apartment
Quay West Suites Melbourne offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Golf course (within 2 miles)
- Indoor pool (year-round)
- Fitness
The prices at Quay West Suites Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

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Hotel Quay West Suites Melbourne

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