Boasting an outdoor pool and a fitness center, Quest Mackay on Gordon is just 5 minutes’ walk from the Pioneer River. It offers self-contained accommodations with a private balcony overlooking the river or city.

Quest Mackay is only 10 minutes’ walk from the Mackay Entertainment & Convention Center, and 0.8 mi from the Bluewater Lagoon. Mackay Airport is a 10-minute drive away.

The air-conditioned apartments include an iPod docking station, a flat-screen TV. Each apartment has a kitchenette or kitchen with a stove, a microwave and a refrigerator.

Guests can enjoy an evening meal in the BBQ area. The property also offers a pantry shopping service, a business center and meeting facilities.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

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Quest Mackay on Gordon has been welcoming Booking.com guests since Aug 8, 2013
Hotel chain/brand: Quest Apartment Hotels

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Top Location: Highly rated by recent guests (8.8)

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.
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Availability

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Sleeps Accommodation Type Price
Max adults: 2
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Max adults: 2
One-Bedroom Apartment
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 4
Two-Bedroom Apartment
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 sofa bed and 1 queen bed
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Max adults: 2
Superior Studio
  • 1 queen bed
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Max adults: 2
Executive Suite
  • Bedroom 1: 1 queen bed
  • Living room: 1 sofa bed
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Max adults: 4
Two-Bedroom Suite
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 queen bed
  • Living room: 1 sofa bed
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Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Quest Mackay on Gordon

Welcoming Booking.com guests since Aug 8, 2013

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi, do you allow late checkout?

    Yes; we do subject to availability, a fee may apply, please advise time requested for late check out?


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    Answered on December 31, 2020
  • Can I smoke on the balcony?

    Yes you can smoke on the balcony


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    Answered on April 27, 2021
  • Is this room suitable for 2 adults and 2 children?

    Hi there, depending on the age of the children - the room is formed of one king bed and a pull out sofa bed. We recommend 3 people for our one bedroom apartments.


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    Asked about: One-Bedroom Apartment • Answered on January 1, 2020
  • Hello Can you advise if you have a common laundry which the guest can use? Or does the studio apartment has a washing machine and dryer? Thanks!

    We do have a common laundry located on level 1 of our car park for those in Studios without a washing machine and dryer, however all one and two bedroom apartments have them included in the apartment.


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    Answered on November 8, 2020
  • Do you have a quality rowing machine in your fitness centre

    Yes Basic GYM


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    Answered on March 1, 2021
  • Hello we are travelling with a perfectly behaved Toy Cavoodle who is used to apartment living, is there any chance she would be able to stay with us for a 1 night booking please?

    Good morning, unfortunately we cannot accommodate pets at our property.


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    Answered on December 9, 2020
  • Do the apartments have washing machines?

    All apartments have washing machines and dryers except for Studio and Superior Studio.


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    Answered on November 8, 2020
  • Hi guys, what time does your check in/reception close?

    Reception is open 07:00 to 20:00 hrs. Mon - Fri and 09:00 to 15:00 Sat & Sun, we can do after hours contactless check in provided you provide pre payment & photo ID such as Copy of Drivers Likens


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    Answered on March 1, 2021
  • Is your reception open 24 hrs or can you do late check-ins ?

    Reception is open 07:00 to 20:00 hrs. Mon - Fri and 09:00 to 15:00 Sat & Sun, we can do after hours contactless check in provided you provide pre payment & photo ID such as Copy of Drivers Likens


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    Answered on March 1, 2021
Quest Mackay on Gordon

Managed by Quest Mackay on Gordon

Company review score: 8.9 Based on 102,862 reviews from 161 properties

161 managed properties
13 years of experience

Company info

Our property is ideally located in the CBD of Mackay with access to some of the best nature activities you could hope for over a few nights. If you are coming to Mackay make sure you allow sufficient time to go and see Kangaroos and Wallabies hopping around on our beaches or spotting a platypus in the wild one of the only places to see them in the world in their own habitat. If you have a sense of adventure take on Forest Flying or explore some of our 100,000's of acres of unspoilt rainforests and walking tracks with plenty of waterfalls to view along the way. We have some awesome spots to go for a weekend of fishing and catching Barramundi before the crocs get them. It is a place you can become absorbed in and so close to the beautiful Whitsundays where you can do day trips to.

Property info

Quest Mackay on Gordon is a 4.5 Star Apartment Hotel that caters for Business, Leisure and Sporting Group Guests. It is located in the Mackay CBD 200 metres from the Supermarket, Cinemas and the Riverfront Promenade.

Neighborhood info

Mackay is a nature lovers paradise beautiful beaches, magnificent harbour and marina, very old rainforests and wonderful walking tracks and adventure sports to undertake and explore. Whether you are hear for 1 night or a week make sure your get out and about in the region and enjoy the beautiful tropical climate and idyllic weather 8 months of the year Apr - Dec.

Languages Spoken

English

Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Mackay Showgrounds
    0.8 miles
  • BB Print Stadium Mackay
    1.4 miles
  • Mackay Marina
    3.2 miles
  • Mackay Marina
    3.3 miles
  • Port of Mackay
    3.4 miles
  • Port of Hay Point
    12 miles
Beaches in the Neighborhood
  • Town Beach
    1.2 miles
  • Far Beach
    1.3 miles
  • Illawong Beach
    1.8 miles
  • Harbour Beach
    2 miles
  • Lamberts Beach
    5 miles
Closest Airports
  • Mackay Airport
    2 miles
  • Hamilton Island Airport
    56.4 miles
  • Whitsunday Coast Airport
    60.8 miles
How to get to Quest Mackay on Gordon from Mackay Airport
    Car
    Parking available
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Amenities of Quest Mackay on Gordon
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Outdoor furniture
  • Outdoor dining area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
Kitchen
Freedom to eat when you want
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Interconnecting room(s) available
  • Carpeted
  • Ironing facilities
  • Iron
Services & Extras
  • Wake-up service
Living Area
Space for everyone to be together
  • Dining area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bottle of water
  • Grocery deliveries Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 5 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
Outdoor swimming pool
  • Pool with view
Spa
  • Fitness
  • Fitness center
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Quest Mackay on Gordon takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 70.17USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed by request
AUD 30 per person, per night

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Mastercard Visa Diners Club American Express Quest Mackay on Gordon accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print

Please note housekeeping service is not included on Sundays or Public Holidays.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Quest Mackay on Gordon of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of AUD 100 is required on arrival. That's about 70.17USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Mackay on Gordon

  • The following parking options are available to guests staying at Quest Mackay on Gordon (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, Quest Mackay on Gordon is popular with guests booking family stays.

  • The prices at Quest Mackay on Gordon may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Quest Mackay on Gordon is from 2:00 PM, and check-out is until 10:00 AM.

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • From the nearest airport, you can get to Quest Mackay on Gordon by:

    • Car 12min

  • Quest Mackay on Gordon offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Quest Mackay on Gordon is 1,000 feet from the center of Mackay.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Mackay on Gordon on this page.