Apartments
Kitchen
View
Swimming pool
BBQ facilities
Washing machine
Free WiFi
Balcony
Air conditioning
Private Bathroom

Boasting an outdoor pool and a fitness center, Quest Mackay on Gordon is just 5 minutes’ walk from the Pioneer River. It offers self-contained accommodations with a private balcony overlooking the river or city.

Quest Mackay is only 10 minutes’ walk from the Mackay Entertainment & Convention Center, and 0.8 mi from the Bluewater Lagoon. Mackay Airport is a 10-minute drive away.

The air-conditioned apartments include an iPod docking station, a flat-screen TV. Each apartment has a kitchenette or kitchen with a stove, a microwave and a refrigerator.

Guests can enjoy an evening meal in the BBQ area. The property also offers a pantry shopping service, a business center and meeting facilities.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Quest Mackay on Gordon has been welcoming Booking.com guests since Aug 8, 2013
Hotel chain/brand: Quest Apartment Hotels

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
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Closest beaches
  • Town Beach

    7.9 Good beach
    1.2 miles from property
  • Far Beach

    7.9 Good beach
    1.3 miles from property
  • Illawong Beach

    7.9 Good beach
    1.8 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is this room suitable for 2 adults and 2 children?
    Hi there, depending on the age of the children - the room is formed of one king bed and a pull out sofa bed. We recommend 3 people for our one bedroom..
    Answered on January 2, 2020
  • Hi, do you allow late checkout?
    Yes; we do subject to availability, a fee may apply, please advise time requested for late check out?
    Answered on December 31, 2020
  • Can I smoke on the balcony?
    Yes you can smoke on the balcony
    Answered on April 27, 2021
  • Hello Can you advise if you have a common laundry which the guest can use? Or does the studio apartment has a washing machine and dryer? Thanks!
    We do have a common laundry located on level 1 of our car park for those in Studios without a washing machine and dryer, however all one and two bedro..
    Answered on November 8, 2020
  • Do you have a quality rowing machine in your fitness centre
    Yes Basic GYM
    Answered on March 1, 2021
  • Still looking?

Managed by Quest Mackay on Gordon

Company review score: 8.9Based on 112,978 reviews from 158 properties
158 managed properties

Company info

Our property is ideally located in the CBD of Mackay with access to some of the best nature activities you could hope for over a few nights. If you are coming to Mackay make sure you allow sufficient time to go and see Kangaroos and Wallabies hopping around on our beaches or spotting a platypus in the wild one of the only places to see them in the world in their own habitat. If you have a sense of adventure take on Forest Flying or explore some of our 100,000's of acres of unspoilt rainforests and walking tracks with plenty of waterfalls to view along the way. We have some awesome spots to go for a weekend of fishing and catching Barramundi before the crocs get them. It is a place you can become absorbed in and so close to the beautiful Whitsundays where you can do day trips to.

Property info

Quest Mackay on Gordon is a 4.5 Star Apartment Hotel that caters for Business, Leisure and Sporting Group Guests. It is located in the Mackay CBD 200 metres from the Supermarket, Cinemas and the Riverfront Promenade.

Neighborhood info

Mackay is a nature lovers paradise beautiful beaches, magnificent harbour and marina, very old rainforests and wonderful walking tracks and adventure sports to undertake and explore. Whether you are hear for 1 night or a week make sure your get out and about in the region and enjoy the beautiful tropical climate and idyllic weather 8 months of the year Apr - Dec.

Language Spoken

English
Area info *
Amenities of Quest Mackay on Gordon
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Outdoor furniture
  • Outdoor dining area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
Kitchen
Freedom to eat when you want
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Interconnecting room(s) available
  • Carpeted
  • Ironing facilities
  • Iron
Outdoor & View
Enjoy the view
  • View
Services & Extras
  • Wake-up service
Living Area
Space for everyone to be together
  • Dining area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV
Food & Drink
  • Grocery deliveries Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 10.0 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
Outdoor swimming pool
  • Seasonal (temporarily closed)
  • Pool with view
Spa
  • Fitness
  • Fitness center (temporarily closed)
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Quest Mackay on Gordon takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 67.73USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Diners Club American Express Quest Mackay on Gordon accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 2:00 PM and 10:00 AM.

Pets

Pets are not allowed.

The fine print

Please note housekeeping service is not included on Sundays or Public Holidays.

Credit cards surcharge up to 2.5% applies

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Quest Mackay on Gordon of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Fitness center is closed from Thu, Apr 02, 2020 until Sun, May 31, 2020

Swimming pool #1: Closed from Thu, Apr 02, 2020 until Sun, May 31, 2020

A damage deposit of AUD 100 is required on arrival. That's about 67.73USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Mackay on Gordon

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • From the nearest airport, you can get to Quest Mackay on Gordon by:

    • Car 12min

  • Check-in at Quest Mackay on Gordon is from 2:00 PM, and check-out is until 10:00 AM.

  • Quest Mackay on Gordon offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Quest Mackay on Gordon may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Quest Mackay on Gordon is 1,000 feet from the center of Mackay.

  • Yes, Quest Mackay on Gordon is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Mackay on Gordon on this page.

  • You can choose from a number of accommodation options at Quest Mackay on Gordon (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.