Condo Hotel Quest Mackay
38 Macalister Street, 4740 Mackay, Australia – Excellent location – show map
Excellent location – rated 9.0/10! (score from 191 reviews)
Real guests • Real stays • Real opinions
Staff was very friendly and made me feel very welcome. The room was beautiful and had an amazing view. We had not a single drama.
AustraliaI loved the privacy, not being annoyed by staff or cleaners.
AustraliaEverything! Staff were friendly, the room was very clean and it was in a great location.
AustraliaGreat location and easy parking. Room was a good size.
Australiastaff member on check in had exceptional customer service
AustraliaI have stayed here before, and was very impressed with the central location, and the general atmosphere of the facility. The rooms are spacious and comfortable.
AustraliaRight in the middle of Mackay city. Room was nice with very large bed. Pool was nice for kids.
AustraliaVery clean, comfortable, friendly service & great location!!
AustraliaLocation, easy walking distance with young kids to ice cream, pizza and shops. Easy parking and friendly staff.
AustraliaThe beds are super comfy!!! And the room are always so clean. Just would have liked some more towels and pillows.
Australia
Quest Mackay
- What guests loved the most:
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Jessica
Australia
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Jodie
Australia
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Lauren
Australia
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Kerri
Australia
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Michael
Australia
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Greg
Australia
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Stephen
Australia
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Rhiannon
Australia
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Tina
Australia
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Zoe
Australia
One of our top picks in Mackay. Boasting an outdoor pool, a rooftop garden and a restaurant, Quest Mackay is just 10 minutes’ drive from Mackay Harbor. It offers self-contained accommodations with views over Mackay.
Quest Mackay Apartments are only 5 minutes’ walk from the Pioneer River and the Mackay Entertainment and Convention Center. The Bluewater Lagoon is a 3-minute drive away.
The air-conditioned apartments have a kitchenette or kitchen with a microwave, a refrigerator and a toaster. Each apartment has a seating area with a flat-screen TV. Some apartments also have a private balcony.
The rooftop garden has BBQ facilities and is a great place to enjoy the beautiful sunset. The tour desk can provide sightseeing advice and help with travel arrangements.
Table 38 Restaurant offers a varied menu, and specializes in prosciutto-wrapped chicken, pork loin cutlets and butternut pumpkin risotto. You can also charge your meals from local restaurants back to your room.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
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RetryMost popular amenities
Top Location: Highly rated by recent guests (9.0)
Private Parking Available On Site
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Accommodation Type | |||
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| Max adults: 2 |
Studio
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| Max adults: 2. Max children: 1 |
One-Bedroom Apartment
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| Max adults: 4. Max children: 1 |
Two-Bedroom Apartment
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| Max adults: 4. Max children: 1 |
Executive Suite
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See what guests loved the most:
-
Jessica
Australia“Staff was very friendly and made me feel very welcome. The room was beautiful and had an amazing view. We had not a single drama.”
-
Jodie
Australia
“I loved the privacy, not being annoyed by staff or cleaners.”
-
Lauren
Australia
“Everything! Staff were friendly, the room was very clean and it was in a great location.”
-
Kerri
Australia
“Great location and easy parking. Room was a good size. ”
-
Michael
Australia
“staff member on check in had exceptional customer service”
-
Greg
Australia
“I have stayed here before, and was very impressed with the central location, and the general atmosphere of the facility. The rooms are spacious and comfortable.”
-
Stephen
Australia
“Right in the middle of Mackay city. Room was nice with very large bed. Pool was nice for kids.”
-
Rhiannon
Australia
“Very clean, comfortable, friendly service & great location!!”
-
Tina
Australia
“Location, easy walking distance with young kids to ice cream, pizza and shops. Easy parking and friendly staff.”
-
Zoe
Australia
“The beds are super comfy!!! And the room are always so clean. Just would have liked some more towels and pillows.”
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About Quest Mackay
Welcoming Booking.com guests since Jul 11, 2013
We speak your language
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Hosted by Quest Mackay
Quest Mackay
Our favourite things are having our guests write feedback on what we offer and compliment us on our great service and excellent facilities. We love seeing our guests come back again and again as your support helps us provide great training and support to all our staff so they look after you when you are travelling to Mackay.
We are the most conveniently located property in Mackay 200metres to the Entertainment Centre, 500 metres to the showground 50 metres to 7 restaurants and 30 restaurants are within 500metres of the property. We are near the Bluewater Lagoon, BCC Cinemas, the Bluewater Trail and the beautiful blue Pioneer River that flows through the centre of town.
Languages spoken: English
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Mackay Showgrounds0.4 miles
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BB Print Stadium Mackay1.5 miles
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Mackay Marina3.4 miles
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Mackay Marina3.4 miles
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Port of Mackay3.5 miles
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Port of Hay Point12.3 miles
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Restaurant Lets Do Greek0 miles
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River Pioneer River0.6 miles
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Mackay Airport2.1 miles
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Hamilton Island Airport56.2 miles
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Whitsunday Coast Airport60.4 miles
What would you like to know?
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Your feedback will help us improve this feature for all of our customers
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Food: Greek
Amenities of Quest Mackay
Great facilities! Review score, 8.3
Most popular amenities
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
Outdoors
Sit back and relax
- Outdoor furniture
- Terrace
- Sun deck
- BBQ facilities
Kitchen
Freedom to eat when you want
- High chair
- Dining table
- Toaster
- Stovetop
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
Room Amenities
Extra comfort
- Drying rack for clothing
- Clothes rack
- Soundproof
- Carpeted
- Heating
- Ironing facilities
- Iron
- Air conditioning
Services & Extras
- Wake-up service
- Wake-up service/Alarm clock
Pets
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Pets are not allowed.
Living Area
Space for everyone to be together
- Desk
Media & Technology
Fun for everyone under one roof
- iPod dock
- Flat-screen TV
- Radio
- Telephone
- TV
Food & Drink
- Grocery deliveries Additional charge
- Vending machine (snacks)
- Vending machine (drinks)
- Restaurant
- Tea/Coffee maker
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Street parking
- Secure parking
Private parking is possible on site (reservation is not needed) and costs AUD 5 per day.
Front Desk Services
- Invoice provided
- Baggage storage
- Express check-in/out
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Safe
Accessibility
- Upper floors accessible by elevator
Outdoor swimming pool
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Free! All pools are free of charge
- Open all year
- Fenced pool
- Beach chairs/Loungers
- Saltwater pool
- Shallow end
Spa
- Beach chairs/Loungers
Miscellaneous
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Water cooler/dispenser
- Option to opt out of daily room cleaning
- Option to reuse towels
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about 77.42USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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AUD 5 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Quest Mackay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.
The fine print
Please note housekeeping service is not included on Sundays or Public Holidays.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Please inform Quest Mackay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A damage deposit of AUD 100 is required on arrival. That's about 77.42USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Quest Mackay
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Quest Mackay is 1,500 feet from the center of Mackay.
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Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Quest Mackay on this page.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Quest Mackay is popular with guests booking family stays.
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Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Mackay on this page.
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From the nearest airport, you can get to Quest Mackay by:
- Car 11min
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The following parking options are available to guests staying at Quest Mackay (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
- Accessible parking
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The prices at Quest Mackay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Quest Mackay has 1 restaurant:
- Let's Do Greek
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You can choose from a number of accommodation options at Quest Mackay (subject to availability) that can accommodate:
- 2 guests
- 4 guests
For more detailed info, check the accommodation option(s) breakdown on this page.
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You can choose from a number of accommodation options at Quest Mackay (subject to availability) that have:
- 1 bedrooms
- 2 bedrooms
For more detailed info, check the accommodation option(s) breakdown on this page.
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Check-in at Quest Mackay is from 2:00 PM, and check-out is until 10:00 AM.
