Condo Hotel
 Quest NewQuay

26 Caravel Lane, Docklands, 3008 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.1/10! (score from 1837 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
1,836 reviews

Great hotel, fantastic staff and beautiful view of the river.

Nikita Australia

This hotel was located perfectly for our needs during this trip. It was so convenient to have public transport (tram) stop metres away from the door. The District Docklands, with a number of shops and food options, as well as a Woolworths supermarket was less than a 5 minute walk. The staff at Quest were all terrific- friendly and welcoming. We were so appreciative that the room was warm and inviting on a very cold Melbourne day! The bed was really comfortable, the linen felt lovely and the bathroom and kitchen areas were spotlessly clean. The studio apartment was really well equipped with everything we needed and more.

Lisalouie Australia

The one bed room apartment was spacious for two. Loved the kitchen area. Fantastic location and a 1 minute walk to the trams. Staff were inviting, flexible and accomdating. Would stay again.

Jenan Australia

The room was nice and clean,the convenience of where we were located was fantastic,everything was perfect

Benjamin Australia

The apartment was very clean and comfortable.Absolutely amazing views !! Had everything you could want for a luxurious stay and fantastic location!! Would definitely stay again :)

Kj Australia

Excellent check in staff member. So friendly and welcoming.

Tim Australia

Very happy with the room,,,,,very clean,,,,,bed was so comfortable,,,,,shower was great and a very good exhaust fan in the bathroom. Lots of hot water and choice of hand held or shower head. Lovely view over the water. Good facilites as in toasters kettles, etc. So so quiet . Nice big open doors on to the balcony for nice views and fresh air. Desk staff were so very good,,,,,the staff were just so very good,,,,,the front desk and even the cleaning staff,,,,,couldnt do enough to help. So close to tram transport. I could not find a fault with this place.

Kaye Australia

Great location - walking distance to lots of food options & public transport. The staff were amazing & very helpful. Would highly recommend this property.

Kirsten Australia

Extremely clean and in a great location, staff were exceptional, friendly and very professional! Will definitely stay again!

Megan Australia

Comfortable bed, room has all the basics. Good location for Docklands restaurants and events. Very friendly staff, although could have been quicker.

Sally Australia
8.7
Excellent
1,836 reviews
  • What guests loved the most:
  • “Great hotel, fantastic staff and beautiful view of the river.”
    Nikita Nikita Australia Australia
  • “This hotel was located perfectly for our needs during this trip. It was so convenient to have public transport (tram) stop metres away from the door.”
    Lisalouie Lisalouie Australia Australia
  • “The one bed room apartment was spacious for two. Loved the kitchen area. Fantastic location and a 1 minute walk to the trams. Staff were inviting, flexible and accomdating. Would stay again.”
    Jenan Jenan Australia Australia
  • “The room was nice and clean,the convenience of where we were located was fantastic,everything was perfect”
    Benjamin Benjamin Australia Australia
  • “The apartment was very clean and comfortable.Absolutely amazing views !! Had everything you could want for a luxurious stay and fantastic location!! Would definitely stay again :)”
    Kj Kj Australia Australia
  • “Excellent check in staff member. So friendly and welcoming.”
    Tim Tim Australia Australia
  • “Very happy with the room,,,,,very clean,,,,,bed was so comfortable,,,,,shower was great and a very good exhaust fan in the bathroom. Lots of hot water and choice of hand held or shower head.”
    Kaye Kaye Australia Australia
  • “Great location - walking distance to lots of food options & public transport. The staff were amazing & very helpful. Would highly recommend this property.”
    Kirsten Kirsten Australia Australia
  • “Extremely clean and in a great location, staff were exceptional, friendly and very professional! Will definitely stay again!”
    Megan Megan Australia Australia
  • “Comfortable bed, room has all the basics. Good location for Docklands restaurants and events. Very friendly staff, although could have been quicker.”
    Sally Sally Australia Australia

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.5
  • Location9.1
  • Free WiFi8.5
Apartments
Kitchen
City view
BBQ facilities
Washing machine
Free WiFi
Balcony

Stay in the heart of Melbourne – Excellent location – show map

You're eligible for a Genius discount at Quest NewQuay! To save at this property, all you have to do is sign in.

Located in Melbourne, Quest NewQuay features accommodations 2,300 feet from Marvel Stadium (formerly Etihad Stadium) and 1.7 mi from Melbourne City Conference Center. Complimentary WiFi is provided.

All units feature air conditioning and a flat-screen TV.

St Paul's Cathedral is 2.1 mi from the apartment. Melbourne Airport is 14 mi from the property.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Quest NewQuay has been welcoming Booking.com guests since Aug 7, 2018
 Hotel chain/brand: Quest Apartment Hotels

Show me more

Most popular amenities

Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Facilities for disabled guests

Property Highlights

Located in the real heart of Melbourne, this property has an excellent location score of 9.1!

Saved to 6066 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

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Guest reviews

8.7
Excellent · 1,836 reviews
Read all reviews
  • Staff9.2
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.5
  • Location9.1
    View, Shopping area
  • Free WiFi8.5

Select topics to read reviews:

See what guests loved the most:

  • Nikita
    AustraliaAustralia
    “Great hotel, fantastic staff and beautiful view of the river.”
  • Lisalouie
    AustraliaAustralia
    “This hotel was located perfectly for our needs during this trip. It was so convenient to have public transport (tram) stop metres away from the door. The District Docklands, with a number of shops and food options, as well as a Woolworths...”
  • Jenan
    AustraliaAustralia
    “The one bed room apartment was spacious for two. Loved the kitchen area. Fantastic location and a 1 minute walk to the trams. Staff were inviting, flexible and accomdating. Would stay again.”
  • Benjamin
    AustraliaAustralia
    “The room was nice and clean,the convenience of where we were located was fantastic,everything was perfect”
  • Kj
    AustraliaAustralia
    “The apartment was very clean and comfortable.Absolutely amazing views !! Had everything you could want for a luxurious stay and fantastic location!! Would definitely stay again :)”
  • Tim
    AustraliaAustralia
    “Excellent check in staff member. So friendly and welcoming.”
  • Kaye
    AustraliaAustralia
    “Very happy with the room,,,,,very clean,,,,,bed was so comfortable,,,,,shower was great and a very good exhaust fan in the bathroom. Lots of hot water and choice of hand held or shower head. Lovely view over the water. Good facilites as in...”
  • Kirsten
    AustraliaAustralia
    “Great location - walking distance to lots of food options & public transport. The staff were amazing & very helpful. Would highly recommend this property.”
  • Megan
    AustraliaAustralia
    “Extremely clean and in a great location, staff were exceptional, friendly and very professional! Will definitely stay again!”
  • Sally
    AustraliaAustralia
    “Comfortable bed, room has all the basics. Good location for Docklands restaurants and events. Very friendly staff, although could have been quicker.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi, could you please tell me if you can smoke on the balcony with the door shut?
    Hi, yes we do allow guest to smoke in the balcony with the door shut. Thank you.
    Asked about: Two Bedroom Executive • Answered on February 27, 2020
  • Does this place have a rooftop terrace, it is advertised on the website, but I could not find it and we could only go to our floor.
    Yes we do have a BBQ area terrace, located on level 7. if there is a time of uncertainty the reception staff are always happy to help.
    Answered on October 18, 2019
  • Hello. Wanting to book for 2 adults a 8 year old Nd 3 year old. What apartment woukd you recommend
    2 bedroom apartment will suit your family the best, which it has 2 kings bed.
    Asked about: One-Bedroom Apartment • Answered on February 20, 2021
  • Hi. Can you suggest me, where can i park my car near there?
    Morning, Yes there is parking options around the hotel which we will be able to show you 2 on check in. Thanks Quest NewQuay
    Asked about: Studio Executive • Answered on November 16, 2020
  • Can we check in early
    Our check-in time starts at 14:00, but if your room ready before that time, we are happy to check you in as well. Thank you, Quest Newquay team
    Answered on May 17, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Managed by Quest NewQuay

Company review score: 8.9Based on 109,796 reviews from 156 properties
156 managed properties

Company info

Quest NewQuay brings a new standard of Apartment Hotels into Docklands, Melbourne. Opened in January 2019.

Property info

*Awarded the Best New and Emerging Business in Docklands at the 2020 Docklands Business Awards *Awarded the Best Apartment Hotel over 71 rooms at the Global Serviced Apartment Awards in London, 2020

Languages Spoken

Greek,English,Gujarati,Hindi,Italian,Maltese,Chinese
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • NewQuay Marina
    0.1 miles
  • Waterfront City
    0.1 miles
  • Melbourne City Marina
    0.2 miles
  • The District Docklands
    0.2 miles
  • Melbourne Star Observation Wheel
    0.3 miles
  • O'Brien Group Arena
    0.3 miles
  • Festival Hall
    0.3 miles
  • D'Albora Marinas Victoria Harbour
    0.4 miles
  • Marvel Stadium
    0.4 miles
  • Viva Energy Corporate Office
    0.5 miles
Restaurants & cafes
  • Restaurant Cargo
    0.1 miles
  • Cafe/Bar Cargo
    0.1 miles
  • Restaurant Berth Restaurant
    0.1 miles
Top attractions
  • Southern Cross Station
    0.6 miles
  • Crown Casino Melbourne
    1.1 miles
  • Block Arcade Melbourne
    1.3 miles
  • Flinders Street Station
    1.4 miles
  • Federation Square
    1.5 miles
  • Rod Laver Arena
    2.1 miles
  • Melbourne Cricket Ground
    2.3 miles
  • Royal Botanic Gardens Melbourne
    2.4 miles
  • AAMI Park
    2.4 miles
  • Flemington Racecourse
    2.6 miles
Closest Airports
  • Essendon Fields Airport
    6.5 miles
  • Melbourne Airport
    11.2 miles
  • Moorabbin Airport
    14.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Quest NewQuay

Most popular amenities

Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Picnic area
  • Outdoor furniture
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
Kitchen
Freedom to eat when you want
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/Marble floor
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Iron
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Living Area
Space for everyone to be together
  • Sitting area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Grocery deliveries Additional charge
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
Accessibility
  • Upper floors accessible by elevator
Building Characteristics
  • Private apartment in building
Health & Wellness Facilities
  • Fitness
  • Fitness center
Common Areas
  • Shared lounge/TV area
Miscellaneous
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • Greek
  • English
  • Gujarati
  • Hindi
  • Italian
  • Maltese
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Quest NewQuay takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

6:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 50 is required on arrival. That's about 33.88USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
Extra bed by request
AUD 55 per child, per night
4+ years
Extra bed by request
AUD 55 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Eftpos American Express Quest NewQuay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 50 is required on arrival. That's about 33.88USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest NewQuay

  • From the nearest airport, you can get to Quest NewQuay by:

    • Taxi 21min

  • You can choose from a number of accommodation options at Quest NewQuay (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest NewQuay offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Quest NewQuay is 1.2 miles from the center of Melbourne.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest NewQuay on this page.

  • You can choose from a number of accommodation options at Quest NewQuay (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Quest NewQuay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Quest NewQuay is from 2:00 PM, and check-out is until 10:00 AM.