Condo Hotel
 Quest on William

172 William Street, 3000 Melbourne, Australia – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.5
Good
390 reviews

Rooms were fine, location was good, fully equipped kitchen, William was a great host.

Kevin Australia

Bed was excellent. I didn't want to get out in the morning I felt so relaxed and refreshed.

Grace Australia

There is an Indian minor bird that would swoop me quite viciously any time I stepped out into the balcony. Was very strange.

James Australia

Great location and very friendly, helpful staff. Amenities were good, room spacious and clean.

Rosemary Australia

location, facilities, cleanliness, friendly staff.

Tracie Australia

William Chen is very nice and friendly, excellent service. Will definitely comeback.

Shaofei Australia

Brilliant management who help out every step of the way

Tom Australia

Great location close to southern cross station. I also liked that it had kitchen facilities and it was spacious

Samantha Australia

The location was fine, easy for transport, can’t comment re breakfast as didn’t use those facilities.

Lorraine Australia

good location, friendly staff, good size apartment for 4 people

Charlotte Australia
7.5
Good
390 reviews
  • What guests loved the most:
  • “Rooms were fine, location was good, fully equipped kitchen, William was a great host.”
    Kevin Kevin Australia Australia
  • “Bed was excellent. I didn't want to get out in the morning I felt so relaxed and refreshed.”
    Grace Grace Australia Australia
  • “There is an Indian minor bird that would swoop me quite viciously any time I stepped out into the balcony. Was very strange.”
    James James Australia Australia
  • “Great location and very friendly, helpful staff. Amenities were good, room spacious and clean.”
    Rosemary Rosemary Australia Australia
  • “location, facilities, cleanliness, friendly staff.”
    Tracie Tracie Australia Australia
  • “William Chen is very nice and friendly, excellent service. Will definitely comeback.”
    Shaofei Shaofei Australia Australia
  • “Brilliant management who help out every step of the way”
    Tom Tom Australia Australia
  • “Great location close to southern cross station. I also liked that it had kitchen facilities and it was spacious”
    Samantha Samantha Australia Australia
  • “The location was fine, easy for transport, can’t comment re breakfast as didn’t use those facilities.”
    Lorraine Lorraine Australia Australia
  • “good location, friendly staff, good size apartment for 4 people”
    Charlotte Charlotte Australia Australia

Categories:

  • Staff8.1
  • Facilities7.6
  • Cleanliness7.9
  • Comfort7.9
  • Value for money7.4
  • Location8.7
  • Free WiFi7.5
Apartments
View
Washing machine
Free WiFi
Balcony
Air conditioning
Private Bathroom

Stay in the heart of Melbourne – Great location - show map

You're eligible for a Genius discount at Quest on William! To save at this property, all you have to do is sign in.

Quest on William offers spacious modern apartments in the heart of Melbourne’s CBD. Each studio and apartment features a fully equipped kitchen, laundry facilities and cable TV. Free high-speed WiFi is available.

The nearest tram stop is just 30 feet from Quest on William, providing easy access to Crown Casino, Southbank, Etihad Stadium and Queen Victoria Market. Bourke Street Mall is only 1,000 feet from the property, while a range of restaurants, bars and cafes are also a short walk away.

Accommodations options at Quest on William range from studios to 1 and 2-bedroom apartments. All kitchens have an oven, electric stove, dishwasher and microwave.

The separate living areas include an LCD TV and DVD player. Air conditioning, heating and ironing facilities are provided. Housekeeping service is provided Monday through to Saturday (except public holidays).

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Quest on William has been welcoming Booking.com guests since Aug 17, 2010
 Hotel chain/brand: Quest Apartment Hotels

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center

Property Highlights

Located in the real heart of Melbourne, this property has an excellent location score of 8.7!

Private Parking Available On Site

Saved to 3289 lists

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

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Guest reviews

7.5
Good · 390 reviews
Read all reviews
Categories:
  • Staff8.1
  • Facilities7.6
  • Cleanliness7.9
  • Comfort7.9
  • Value for money7.4
  • Location8.7
  • Free WiFi7.5

Select topics to read reviews:

See what guests loved the most:

  • Kevin
    AustraliaAustralia
    “Rooms were fine, location was good, fully equipped kitchen, William was a great host.”
  • Grace
    AustraliaAustralia
    “Bed was excellent. I didn't want to get out in the morning I felt so relaxed and refreshed.”
  • James
    AustraliaAustralia
    “There is an Indian minor bird that would swoop me quite viciously any time I stepped out into the balcony. Was very strange.”
  • Rosemary
    AustraliaAustralia
    “Great location and very friendly, helpful staff. Amenities were good, room spacious and clean.”
  • Tracie
    AustraliaAustralia
    “location, facilities, cleanliness, friendly staff.”
  • Shaofei
    AustraliaAustralia
    “William Chen is very nice and friendly, excellent service. Will definitely comeback.”
  • Tom
    AustraliaAustralia
    “Brilliant management who help out every step of the way”
  • Samantha
    AustraliaAustralia
    “Great location close to southern cross station. I also liked that it had kitchen facilities and it was spacious”
  • L
    Lorraine
    AustraliaAustralia
    “The location was fine, easy for transport, can’t comment re breakfast as didn’t use those facilities.”
  • Charlotte
    AustraliaAustralia
    “good location, friendly staff, good size apartment for 4 people”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi, is this a hotel where people who are in lock down with COVID stay? Looking to book a room but will not if it is a COVID lock down hotel. thanks
    Hi, Quest on William is not a quarantine hotel for COVID19.
    Answered on July 11, 2020
  • Can I have events here
    Yes, we can
    Asked about: Executive Suite • Answered on September 12, 2019
  • How much does the parking cost? Thank you.
    Good Afternoon, Our car parking fee will be $40 per over night. Kind Regards Michael Front Office Quest on William
    Answered on January 1, 2020
  • Is there any chance of having twin beds in the one bedroom apartment
    Hi, Thank you for your enquiry Yes we are able to do twin beds in the One Bedroom Apartment Thanks
    Answered on December 11, 2019
  • Do the windows open to allow fresh air in ?
    Dear Guest, Certainly. in Living room & main bedroom. Please see the hotel for further information. Thank you Front Office Team
    Asked about: Studio Apartment • Answered on November 15, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Host Info

Company review score: 8.9Based on 109,736 reviews from 156 properties
156 managed properties

Company info

Quest’s properties are owned and operated by franchisees. In many cases we’ll be the person who checks you in or recommends the best places to eat around town. We take great pride in offering you a personalised service, quality accommodation and making sure you have everything you need for a comfortable stay.

Property info

Quest’s properties are owned and operated by franchisees. In many cases we’ll be the person who checks you in or recommends the best places to eat around town. We take great pride in offering you a personalised service, quality accommodation and making sure you have everything you need for a comfortable stay.

Languages Spoken

English,French,Filipino,Chinese
Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Supreme Court of Victoria
    0.1 miles
  • Victoria University, City King Campus
    0.2 miles
  • Federal Court of Australia
    0.2 miles
  • Rialto Towers
    0.2 miles
  • Rio Tinto Head Office
    0.3 miles
  • Australian Institute of Management
    0.3 miles
  • Immigration Museum
    0.3 miles
  • Myer Melbourne
    0.3 miles
Restaurants & cafes
  • Cafe/Bar Berto's
    0 miles
  • Restaurant scugnizzo
    0.1 miles
Top attractions
  • Block Arcade Melbourne
    0.4 miles
  • Flinders Street Station
    0.5 miles
  • Federation Square
    0.6 miles
  • Marvel Stadium
    0.6 miles
  • Crown Casino Melbourne
    0.6 miles
  • Rod Laver Arena
    1.2 miles
  • Melbourne Cricket Ground
    1.4 miles
  • AAMI Park
    1.6 miles
  • Royal Botanic Gardens Melbourne
    1.6 miles
  • Flemington Racecourse
    3.3 miles
Natural Beauty
  • River Yarra River
    0.4 miles
Public transit
  • Train Flagstaff Train Station
    0.2 miles
  • Train Southern Cross Station
    0.3 miles
Closest Airports
  • Essendon Fields Airport
    6.9 miles
  • Melbourne Airport
    11.7 miles
  • Moorabbin Airport
    13.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Quest on William

Most popular amenities

Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
Kitchen
Freedom to eat when you want
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
Extra comfort
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron
Outdoor & View
Enjoy the view
  • View
Living Area
Space for everyone to be together
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs AUD 45 per day.
  • Accessible parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
Health & Wellness Facilities
  • Fitness center
Miscellaneous
  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
  • French
  • Filipino
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Quest on William takes special requests – add in the next step!

Check-in

From 2:00 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 500 is required on arrival. That's about 342.68USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
AUD 12 per child, per night
Extra bed by request
AUD 45 per child, per night
2+ years
Extra bed by request
AUD 45 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Debit card Quest on William accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please note that a 1.5% surcharge applies for payments with credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that for stays from November 2020 to January 2021, all breakfast rates include a hamper of items for self-cooking in the apartment, subject to availability.

A damage deposit of AUD 500 is required on arrival. That's about 342.68USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest on William

  • The prices at Quest on William may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Quest on William is 1,650 feet from the center of Melbourne.

  • Quest on William offers the following activities/services (charges may apply):

    • Fitness center

  • From the nearest airport, you can get to Quest on William by:

    • Taxi 35min
    • Airport shuttle (public) 40min

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest on William on this page.

  • Yes, Quest on William is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Quest on William (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at Quest on William (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Quest on William is from 2:00 PM, and check-out is until 10:00 AM.