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Quest Mascot

108-114 Robey St, Mascot, Mascot, 2020 Sydney, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
1,188 reviews

Very good! As everything in Syndey is expensive, I chose to cook. The facilities and devices in the room were excellent. I cannot love it any more! Highly recommended!

Du China

Quick check-in. The location was good for my purpose of visiting.

Jade Australia

The customer rep was excellent!! Check in easy. Suggested transfer back to airport and suggested ordering in something to eat. Explained early check out procedures. Sorry I don’t know her name but she was excelkent

Barbara Canada

Nice and clean easy access close to the airport where I needed to catch an early flight price was value for money

Christopher Australia

clean and convenient to airport. great bedding, great AC, really good shower temperature and pressure.

Donna United States of America

Great location in close proximity to the airport. Reception staff were extremely helpful! The room is okay size.

Violetta United States of America

The woman on reception was very good at her job. She was very welcoming & helpful.

Mackey Australia

Easy to get to from airport. Great location.Lots of food/eateries in walking distance. Great Reception staff made us feel very welcome and gave all the information we needed. Shuttle to airport was available.

Deborah Australia

perfect location to spend the night before and international departure

Jansen Australia

Being an elderly couple, we had a ground floor apartment, which was so convenient. No having to get luggage in and out of a lift! It wasn’t a special request - it just turned out that way!

Edna Australia
7.8
Good
1,188 reviews
  • What guests loved the most:
  • “Very good! As everything in Syndey is expensive, I chose to cook. The facilities and devices in the room were excellent. I cannot love it any more! Highly recommended!”
    Du Du China China
  • “Quick check-in. The location was good for my purpose of visiting.”
    Jade Jade Australia Australia
  • “The customer rep was excellent!! Check in easy. Suggested transfer back to airport and suggested ordering in something to eat. Explained early check out procedures.”
    Barbara Barbara Canada Canada
  • “Nice and clean easy access close to the airport where I needed to catch an early flight price was value for money”
    Christopher Christopher Australia Australia
  • “clean and convenient to airport. great bedding, great AC, really good shower temperature and pressure.”
    Donna Donna United States of America United States of America
  • “Great location in close proximity to the airport. Reception staff were extremely helpful! The room is okay size.”
    Violetta Violetta United States of America United States of America
  • “The woman on reception was very good at her job. She was very welcoming & helpful.”
    Mackey Mackey Australia Australia
  • “Easy to get to from airport. Great location.Lots of food/eateries in walking distance. Great Reception staff made us feel very welcome and gave all the information we needed.”
    Deborah Deborah Australia Australia
  • “perfect location to spend the night before and international departure”
    Jansen Jansen Australia Australia
  • “Being an elderly couple, we had a ground floor apartment, which was so convenient. No having to get luggage in and out of a lift! It wasn’t a special request - it just turned out that way!”
    Edna Edna Australia Australia

Categories:

  • Staff8.6
  • Facilities8.0
  • Cleanliness8.3
  • Comfort8.4
  • Value for money7.9
  • Location8.5
  • Free WiFi8.5
Apartments
Kitchen
View
Washing machine
Free WiFi
Bathtub
Air conditioning
Key card access
Daily housekeeping
Non-smoking rooms

You're eligible for a Genius discount at Quest Mascot! To save at this property, all you have to do is sign in.

Offering self-contained accommodations, Quest Serviced Apartments Mascot is located a 3-minute drive from Sydney Domestic Terminal and a 9-minute drive from Sydney International Terminal. Free WiFi is provided at this property.

All accommodations offers cooking facilities, a flat-screen TV with cable channels and a desk. The air-conditioned apartments also offer a kitchenette or kitchen, a dining setting and a private bathroom. Some apartments offer a sofa and laundry facilities.

Quest Apartments Mascot are 15 minutes' drive from Darling Harbor and Chinatown. Circular Quay, Sydney Harbor Bridge and the Sydney Opera House are 20 minutes' drive away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Quest Mascot has been welcoming Booking.com guests since Feb 24, 2014
 Hotel chain/brand: Quest Apartment Hotels

Show me more
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Fitness center
Facilities for disabled guests
Room service
Laundry
Elevator

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Private Parking Available On Site

Saved to 4162 lists

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 king bed
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.6
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
7.9
Location
8.5
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Du
    ChinaChina
    “Very good! As everything in Syndey is expensive, I chose to cook. The facilities and devices in the room were excellent. I cannot love it any more! Highly recommended!”
  • Jade
    AustraliaAustralia
    “Quick check-in. The location was good for my purpose of visiting.”
  • Barbara
    CanadaCanada
    “The customer rep was excellent!! Check in easy. Suggested transfer back to airport and suggested ordering in something to eat. Explained early check out procedures. Sorry I don’t know her name but she was excelkent”
  • Christopher
    AustraliaAustralia
    “Nice and clean easy access close to the airport where I needed to catch an early flight price was value for money”
  • Donna
    United States of AmericaUnited States of America
    “clean and convenient to airport. great bedding, great AC, really good shower temperature and pressure.”
  • Violetta
    United States of AmericaUnited States of America
    “Great location in close proximity to the airport. Reception staff were extremely helpful! The room is okay size.”
  • Mackey
    AustraliaAustralia
    “The woman on reception was very good at her job. She was very welcoming & helpful.”
  • Deborah
    AustraliaAustralia
    “Easy to get to from airport. Great location.Lots of food/eateries in walking distance. Great Reception staff made us feel very welcome and gave all the information we needed. Shuttle to airport was available.”
  • Jansen
    AustraliaAustralia
    “perfect location to spend the night before and international departure”
  • Edna
    AustraliaAustralia
    “Being an elderly couple, we had a ground floor apartment, which was so convenient. No having to get luggage in and out of a lift! It wasn’t a special request - it just turned out that way!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have a shuttle service to the international terminal and if so what cost? Thanks
    Thank you for your question. We work with Sydney Super Shuttle, who charge $9 per person, per trip to & from the airport. From the airport there is a ..
    Answered on 5 February 2022
  • Can I have a visitor during the stay?
    Guest's may have visitors over to visit but are, of course, responsible for their visitors. Visitors are not allowed to stay overnight if that will ex..
    Answered on 14 December 2020
  • Are late check outs available
    Late check outs are subject to availability. Please ask our friendly staff when you check in.
    Answered on 15 March 2022
  • Hi, thank you for your reply. Will the hotel assist in booking a taxi as early as 4am if we needed help organising that?
    Yes we can book a taxi .
    Answered on 25 September 2022
  • Can you see the planes land and takeoff?
    Thank you for your question, we do have an airport view which allows the opportunity to watch the planes land and take off from our higher floors.
    Answered on 18 November 2021
  • Still looking?

Host Info

Company review score: 9Based on 117,645 reviews from 155 properties
155 managed properties

Company info

Our friendly guest services team look forward to welcoming you to Quest Mascot!

Property info

Refurbished in 2015, we are delighted to offer guests a great new level of comfort and flexibility whether you stay one night, a week or a month. The stylishly appointed One and Two bedroom apartments offer the extra space and convenience of fully equipped kitchen, separate living and dining area, large bedroom and private laundry facilities.

Neighborhood info

Welcome to Quest Mascot Apartment Hotel. We are strategically located minutes from Sydney Airport, business parks of Alexandria and Botany areas, golf courses, great shopping, restaurants and café’s as well as some of Sydney’s pristine beaches. The Sydney CBD, Sydney Cricket Ground and the Randwick Racecourse are only 15 minutes away.

Languages Spoken

English,Spanish,French,Italian
Area info *
Amenities of Quest Mascot
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Fitness center
Facilities for disabled guests
Room service
Laundry
Elevator
Parking
Private parking is available on site (reservation is needed) and costs AUD 40 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV
Room Amenities
  • Drying rack for clothing
  • Clothes rack
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
Spa
  • Fitness
  • Fitness center
Food & Drink
  • Fruit
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Special diet meals (on request)
  • Breakfast in the room
  • Room service
  • Tea/Coffee maker
Activities
  • Water park
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Transportation
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Quest Mascot takes special requests – add in the next step!

Check-in

2:00 PM - 10:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

8:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 66.86USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 45 per child, per night
Crib upon request
AUD 10 per child, per night
3 - 17 years
Extra bed upon request
AUD 45 per child, per night
Adult (18+ years)
Extra bed upon request
AUD 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card Diners Club American Express Quest Mascot accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card/debit card.
Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or Union Pay credit card.

You must show a valid photo ID and credit card upon check-in.

Please note housekeeping service is not included on Sundays or Public Holidays.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Please inform Quest Mascot of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Fitness center is closed from Mon, Sep 13, 2021 until Mon, Oct 18, 2021

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

License number:

A damage deposit of AUD 100 is required on arrival. That's about 66.86USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Mascot

  • Quest Mascot offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Water park
    • Fitness

  • Check-in at Quest Mascot is from 2:00 PM, and check-out is until 10:00 AM.

  • You can choose from a number of accommodation options at Quest Mascot (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at Quest Mascot (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Mascot is 4.3 miles from the center of Sydney.

  • The prices at Quest Mascot may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Quest Mascot is popular with guests booking family stays.