Hotel Pullman Reef Hotel Casino

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

35-41 Wharf Street, 4870 Cairns, Australia – Excellent location – show map

Excellent location – rated 9.5/10! (score from 1302 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
1,302 reviews

Wonderful room, friendly and helpful staff, excellent breakfast

Darren Australia

Great location. Good sized rooms. Very comfy beds. Pool area is fab. Staff very friendly.

Richard Australia

Whole experience was fantastic one of the best hotels we have ever stayed at

Jayden Australia

Loved the room and spa bath. Great location with cute small balcony. Enjoyed our stay.

Caitlin New Zealand

By far the most luxurious accommodation we have ever stayed in when traveling

Susangai Australia

Great hotel, lovely staff, the concierge can help with any trip and provides genuine local advice. The breakfast coffee place 'Merchants' has amazing staff and great breakfasts.

Tom Belgium

I was nervous because I thought they didn't have parking facilities for my vehicle due to it's height, They were very helpful even in my stressed mood. Thanks so much.

Shaun Australia

The location was perfect. Close to harbour side dining at night, easy walk to shops etc. Jason the concierge was amazing and went the extra mile to sort out our day trips so they suited our needs and the weather. He had great suggestions for car hire and things to do. The breakfast was really well done considering there is no more buffets. It was great to have the casino there for a bit of fun each night when we came back from dinner. We stayed in the junior suite which was really comfortable for two people.

Katie Australia

Comfy beds, very clean, excellent location, friendly staff, excellent bathroom/shower.

Mickkel Australia

The rooms were phenomenal, the staff were all extremely friendly and helpful and location close to boardwalk and downtown where we did alot of walking.

Kimberlee United States of America
9.0
Wonderful
1,302 reviews
  • What guests loved the most:
  • “Wonderful room, friendly and helpful staff, excellent breakfast”
    Darren Darren Australia Australia
  • “Great location. Good sized rooms. Very comfy beds. Pool area is fab. Staff very friendly.”
    Richard Richard Australia Australia
  • “Whole experience was fantastic one of the best hotels we have ever stayed at”
    Jayden Jayden Australia Australia
  • “Loved the room and spa bath. Great location with cute small balcony. Enjoyed our stay.”
    Caitlin Caitlin New Zealand New Zealand
  • “By far the most luxurious accommodation we have ever stayed in when traveling”
    Susangai Susangai Australia Australia
  • “Great hotel, lovely staff, the concierge can help with any trip and provides genuine local advice. The breakfast coffee place 'Merchants' has amazing staff and great breakfasts.”
    Tom Tom Belgium Belgium
  • “I was nervous because I thought they didn't have parking facilities for my vehicle due to it's height, They were very helpful even in my stressed mood. Thanks so much.”
    Shaun Shaun Australia Australia
  • “The location was perfect. Close to harbour side dining at night, easy walk to shops etc.”
    Katie Katie Australia Australia
  • “Comfy beds, very clean, excellent location, friendly staff, excellent bathroom/shower.”
    Mickkel Mickkel Australia Australia
  • “The rooms were phenomenal, the staff were all extremely friendly and helpful and location close to boardwalk and downtown where we did alot of walking.”
    Kimberlee Kimberlee United States of America United States of America

Categories:

  • Staff9.4
  • Facilities9.1
  • Cleanliness 9.4
  • Comfort 9.4
  • Value for money8.6
  • Location 9.5
  • Free WiFi8.5
High score for Cairns

Get the celebrity treatment with world-class service at Pullman Reef Hotel Casino

Featuring elegant rooms with a spa bath and a balcony overlooking Cairns or Trinity Inlet, Pullman Reef Hotel is only 800 feet from Cairns Esplanade. It features a casino and 4 bars with live music.

The modern air-conditioned rooms have flat-screen cable TV and a tea and coffee maker. Each room has a large bathroom with luxury C.O. Bigelow toiletries.

Cairns Wildlife Dome, with koalas, wallabies and crocodiles, is located in the hotel complex. Pullman Reef Hotel Casino is 5 minutes’ walk from Cairns Convention Center, and 15 minutes’ drive from Cairns Airport.

Pullman Reef Hotel features a rooftop swimming pool, spa pool and sauna. The tour desk can arrange activities such as diving and snorkeling, and day trips to the Great Barrier Reef.

The award-winning Tamarind Restaurant features Thai-inspired fusion cuisine. Flinders Bar & Grill offers light meals in a casual setting.

This is our guests' favorite part of Cairns, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Pullman Reef Hotel Casino has been welcoming Booking.com guests since Oct 8, 2008
 Hotel chain/brand: Pullman Hotels and Resorts

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Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Saved to 3334 lists

Most popular amenities

1 swimming pool
Free WiFi
Parking
Airport shuttle
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Pullman Reef Hotel Casino?

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Just booked in Cairns 1 property like Pullman Reef Hotel Casino was just booked in the last 15 minutes

4 reasons to choose Pullman Reef Hotel Casino

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.0
Wonderful
 · 1,302 reviews
Read all reviews
  • Staff9.4
    Check-in
  • Facilities9.1
  • Cleanliness 9.4
  • Comfort 9.4
  • Value for money8.6
  • Location 9.5
  • Free WiFi8.5
High score for Cairns

Select topics to read reviews:

See what guests loved the most:

  • Darren Australia

    “Wonderful room, friendly and helpful staff, excellent breakfast”

  • Richard Australia

    “Great location. Good sized rooms. Very comfy beds. Pool area is fab. Staff very friendly.”

  • Jayden Australia

    “Whole experience was fantastic one of the best hotels we have ever stayed at”

  • Caitlin New Zealand

    “Loved the room and spa bath. Great location with cute small balcony. Enjoyed our stay.”

  • Susangai Australia

    “By far the most luxurious accommodation we have ever stayed in when traveling”

  • Tom Belgium

    “Great hotel, lovely staff, the concierge can help with any trip and provides genuine local advice. The breakfast coffee place 'Merchants' has amazing staff and great breakfasts.”

  • Shaun Australia

    “I was nervous because I thought they didn't have parking facilities for my vehicle due to it's height, They were very helpful even in my stressed mood. Thanks so much.”

  • Katie Australia

    “The location was perfect. Close to harbour side dining at night, easy walk to shops etc. Jason the concierge was amazing and went the extra mile to sort out our day trips so they suited our needs and the weather. He had great suggestions for car hire and things to do. The breakfast was really well done considering there is no more buffets. It was great to have the casino there for a bit of fun each night when we came back from dinner. We stayed in the junior suite which was really comfortable for two people.”

  • Mickkel Australia

    “Comfy beds, very clean, excellent location, friendly staff, excellent bathroom/shower.”

  • Kimberlee United States of America

    “The rooms were phenomenal, the staff were all extremely friendly and helpful and location close to boardwalk and downtown where we did alot of walking. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Pullman Reef Hotel Casino

Welcoming Booking.com guests since Oct 8, 2008

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • How close to airport

    15-20 minutes by taxi

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    Asked about: Superior King Room with Spa Bath and City View • Answered on August 29, 2019
  • Is there earlier check in available around 10 to 10:30

    Good morning, Thank you for your email. We can add an early check in request to the booking. If the room is not ready, we are able to store the luggage and you are more than welcome to use our hotel facilities. Please let us know if we can be of any further assistance. Kind Regards, Reba

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    Answered on November 22, 2019
  • Hi. Do you have interconnecting rooms between Deluxe Room 1 King size Bed (Trinity inlet view) AND Deluxe room 2 King Singles (Trinity Inlet View)?

    Yes, we do. It is subject to availability.

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    Asked about: Premium Deluxe King Room with Water View and Single Spa • Answered on March 5, 2021
  • Can you do a better price for locals

    Please contact the hotel to check the availability for locals rate.

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    Asked about: Superior King Room with Spa Bath and City View • Answered on April 14, 2021
  • Hi , what is breakfast included ?

    Breakfast is available at Merchant Cafe open 6:30-11am which is Ala Carte menu.

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    Answered on June 14, 2021
  • Can 1 x roll-away single bed be added to the Junior King Suite with spa, for my 12 year son? If so, what is the additional cost per night?

    Good Morning, we are able to add a rollaway bed complimentary for your 12 year son. Kind Regards. Reservations Team

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    Asked about: Junior King Suite with City View and Double Spa • Answered on February 10, 2021
  • Will I need to show I'd upon arrival?

    Good Afternoon. Yes, ID will be required on check in. Kind Regards, Ayae Reservations

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    Asked about: Superior King Room with Spa Bath and City View • Answered on October 7, 2020
  • Hi! We are booked in Saturday night.. what is the tine we will be able to get in to the room

    Good Morning, Thank you for your booking. Our check-in time is guaranteed from 14:00. We look forward to welcoming you at our hotel. Kind Regards, Ayae Reservations

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    Answered on October 1, 2020
  • What are check in/out times please

    Good Morning, Thank you for your enquiry. Our check in time is guaranteed from 14:00 and the check out time is 11:00. Kind Regards, Ayae Reservations

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    Answered on September 9, 2020
  • In superior twin room can you put beds together to make 1 bed

    Good Morning, it is subject to availability. Please book a Superior King Room if you require a king bed. Kind Regards. Reservations

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    Answered on January 24, 2021
  • Hi do you do breakfast

    We do offer breakfast in Merchant Cafe which opens from 6.30am to 11.30am everyday and in room dining as well. Kind regards, Reservation Team

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    Answered on November 14, 2021
  • Hello, what time is your breakfast

    Thank you for your enquiry. Merchant Cafe is open for breakfast from 6:30am till 11:00am.

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    Answered on January 6, 2021
  • Do you have pillowtop mattresses?

    Good Morning, Yes, our mattress is pillowtop mattress. Kind Regards, Reservations Team

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    Answered on November 23, 2020
  • What does the breakfast include?

    Good Morning, Thank you for your enquiry regarding the breakfast. The breakfast includes 1 fruit plate, 1 meal from a la carte menu, 1 pastry basket (on request), tea, coffee, hot chocolate and juice. Kind Regards, Ayae

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    Asked about: Superior King Room with Spa Bath and City View • Answered on October 15, 2020
  • Do you offer any packages with the junior suites? Mission Beach resident.

    Good Afternoon Thank you for your email. Could you please advise which date you are looking at to stay so we can offer you the best available rate. We look forward to hearing from you soon Kind Regards Richie

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    Answered on August 28, 2021
  • Hi. What is the difference between the deluxe & superior rooms.

    Good Morning, Superior Rooms have city views and Deluxe Rooms have water views. Kind Regards. Reservations

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    Answered on February 22, 2021
  • Hi do you have room service? And any rooms with balcony smoking option

    Good Morning, yes we have room service available. Smoking is permitted only on the smoking floor. We are able to put a request for a smoking floor. Kind Regards, Reservations Team.

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    Answered on December 14, 2020
  • Do you have disability rooms

    Yes

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    Answered on August 29, 2019
  • We are a couple with our 8 year old. How much is a fold out bed for her please? We are looking at superior king room 1-5 Jan

    Hi, A Rollaway bed for an 8 year old kid is complimentary. Please advise us when making the booking so we can assist you with that. Kind regards

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    Asked about: Superior King Room with Spa Bath and City View • Answered on November 21, 2021
  • Can you offer late check out?

    Good morning, it is subject to availability. We are able to put a request for a late check out at 12:00pm.

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    Asked about: Premium Deluxe King Room with Water View and Single Spa • Answered on March 15, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Cairns Rainforest Dome
    0.1 miles
  • Martin College
    0.1 miles
  • Cairns Marlin Marina
    0.2 miles
  • Reef and Rainforest Research Centre
    0.2 miles
  • Cairns Regional Gallery
    0.3 miles
  • The Cairns Museum
    0.3 miles
  • Cairns Magistrates Court
    0.3 miles
  • Rusty's Markets
    0.3 miles
  • Cairns Night Markets
    0.4 miles
  • Cairns Esplanade Lagoon
    0.4 miles
Restaurants & cafes
  • Restaurant The Reef Casino
    0.1 miles
Top attractions
  • Cairns Family Court
    0.4 miles
  • The Center of Contemporary Arts
    0.5 miles
  • Cairns Station
    0.6 miles
  • The Cairns Civic Theater
    0.6 miles
  • Cairns Base Hospital
    1.1 miles
  • Cairns Flecker Botanic Gardens
    2.7 miles
  • Skyway Rainforest Cableway
    7.7 miles
  • Tjapukai Aboriginal Cultural Park
    7.9 miles
Beaches in the Neighborhood
  • Holloways Beach
    6 miles
Closest Airports
  • Cairns Airport
    3.6 miles
How to get to Pullman Reef Hotel Casino from Cairns Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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2 Restaurants On Site

    Tamarind

    Food: Australian, Asian

    Open for: Dinner

    Menu: À la carte

    Merchant Cafe

    Food: Australian

    Open for: Breakfast

    Menu: À la carte

Amenities of Pullman Reef Hotel Casino

Most popular amenities

1 swimming pool
Free WiFi
Parking
Airport shuttle
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour Additional charge
  • Temporary art galleries
  • Pool table Additional charge
  • Casino
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and charges may apply.
  • Accessible parking
  • Electric vehicle charging station
  • Street parking
  • Secure parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool is on rooftop
Spa
  • Fitness
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Japanese
  • Korean
  • Dutch
  • Filipino
  • Turkish
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Pullman Reef Hotel Casino takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years