Please note that there is a non-refundable 1.4% charge when you pay with a Visa or Mastercard credit card, and a non-refundable 2.75% charge when you pay with an American Express credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property. We require a physical card for the balance and pre authorization to be presented on check-in by the cardholder. Please note that virtual driving licenses are not accepted as a form of identification. This property requires a credit card pre-authorization upon check in, to cover any incidental charges. The amounts are AUD 100 per apartment. Please note No Shows at the property will result in full accommodation fees, Guests must check in on the first day of the reservation. This property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. etween the dates of 16 November 2024 to 1 December 2024 all guests must be 21 years of age or over to stay at the property during this time. Construction works - Demolition and construction work in the neighbouring area is in progress which may be disruptive to Rhapsody Resort guests and residents. The new property development has been approved for 152-162 The Esplanade, Surfers Paradise, Q, 4217 which is situated directly to the south east of Rhapsody Resort. Minor work is due to begin on the site, however, Rhapsody Resort has not been provided with details regarding the building schedule.

Demolition and construction work in the neighbouring area is in progress which may be disruptive to Rhapsody Resort guests and residents. The new property development has been approved for 152-162 The Esplanade, Surfers Paradise, Q, 4217 which is situated directly to the south east of Rhapsody Resort. Work has begun on the site, however, Rhapsody Resort has not been provided with details regarding the building schedule.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.