Crystalbrook Riley
131-141 The Esplanade, 4870 Cairns, Australia – Excellent location - show map
Excellent location — rated 9.3/10! (score from 1891 reviews)
Real guests • Real stays • Real opinions
Super clean. Modern stylish design. Convenient to everything. Luxury

Get the celebrity treatment with world-class service at Crystalbrook Riley
Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness centre. This 5-star property is set a short distance from attractions such as the Centre of Contemporary Arts, the Cairns Performing Arts Centre, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 5 km from the property. Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control centre complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi. Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018. You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness centre at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Crystalbrook Riley has been welcoming Booking.com guests since 16 Aug 2018.- Outdoor swimming pool
- Free WiFi
- Parking
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Tea/coffee maker in all rooms
- Bar
- Good breakfast
Categories:
See what guests loved the most:
- Clare
United Kingdom
“Super clean. Modern stylish design. Convenient to everything. Luxury” - Jen
Australia
“We had a pool view room which was fantastic as it also included a semi view of the ocean.” - RRob
Australia
“Everything was perfect. Great room, great facilities, great location and great service.” - Samuel
Australia
“The property is well located, on the esplanade but away from the noisy Shangri-La end. Being reasonably new, facilities are fresh and modern. The pool is large with sand and inflatable pool toys. The room was large with lovely views of the water...” - George
Australia
“Modern, great amenities, views and proximity to Esplanade” - Judith
Australia
“Absolutely loved the pools. The hotel staff were very obliging and even though we arrived hours earlier than check-in time and the room wasn't ready, they let us use the pool. This was a relief as we had arrived from Melbourne and were dressed in...” - Kristine
Australia
“Location Very spacious Environment friendly Happy friendly staff” - Sue
Australia
“Pool area ; location ; large room with large shower and bathroom” - Christopher
Australia
“Wonderful hotel. The rooms are modern, clean, beautifully designed and comfortable. We have stayed at a few places in Cairns over the years but this hotel would have to be the best in the area, in our opinion. The Staff are a real stand out, they...” - Caoimhe
United Kingdom
“Amazing location with beautiful views. Staff were very helpful. Room was so comfortable - proper luxury. Ultimate treat”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
A bath in this room?
Hi, Most of our Panoramic Sea View rooms do have a bathroom. When you stay please request this with your booking. We’ll try our best to allocate your..Answered on 15 October 2019Is there a designated smoking area
Hi, Sorry, Riley’s a non-smoker and all public areas and rooms are smoke-free. If needed our Collaborators (staff), can guide you to the nearest sm..Answered on 15 October 2019Is there any rooms that have a bath tub?
Hi, Yes our Suites and some Sea rooms have Baths, please add the request when booking and we will do our best to fulfill your request. ThanksAnswered on 2 July 2020Is there undercover parking available?
Hi, Yes we have secure under cover self parking available for $12 per night. This can be arranged on Check in. Thanks- Riley ReservationsAnswered on 21 September 2020I’ll like early check in
Hi, We’re pleased to advise check-in is from 2pm. At the moment we’re not able to confirm an early check-in…although, we’re able to note your arriva..Answered on 15 October 2019What time do you start serving breakfast please and do you have a shuttle bus service from the airport to your resort?Thanks
Our restaurant is available for breakfast at the following times: Monday to Friday 6:00am - 10:00am Saturday and Sunday 6:00am - 10:30am I'm sorry to..Answered on 18 December 2019- Still looking?
Hotel surroundings *
Restaurants1 restaurant on site
- Paper Crane
- CuisineAustralian • Asian
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Gluten-free • Dairy-free
Facilities of Crystalbrook RileyGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Parking
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Tea/coffee maker in all rooms
- Bar
- Good breakfast
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Outdoor furniture
- Garden
- Coffee machine
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Seating Area
- Desk
- Streaming service (like Netflix)
- iPad
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Street parking
- Accessible parking
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Soundproofing
- Laptop safe
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Fitness
- Full body massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash is not accepted
Crystalbrook Riley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.
When booking more than 10 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Crystalbrook Riley in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
FAQs about Crystalbrook Riley
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Crystalbrook Riley is 600 yards from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Crystalbrook Riley is from 14:00, and check-out is until 11:00.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Crystalbrook Riley on this page.
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Crystalbrook Riley has 1 restaurant:
- Paper Crane
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Room options at Crystalbrook Riley include:
- Double
- Twin
- Suite
- Family
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Crystalbrook Riley offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/Jacuzzi
- Fitness centre
- Massage
- Spa lounge/relaxation area
- Spa facilities
- Full body massage
- Swimming Pool
- Spa/wellness packages
- Fitness
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Guests staying at Crystalbrook Riley can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).
Breakfast option(s) include:
- Continental
- American
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The prices at Crystalbrook Riley may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.