Hotel Riley, a Crystalbrook Collection Resort
131-141 The Esplanade, 4870 Cairns, Australia – Excellent location – show map
Excellent location – rated 9.5/10! (score from 1728 reviews)
Real guests • Real stays • Real opinions
*9.1* Cairns Esplanade: only 3 minutes away! (800 feet by foot)
The room was very nice, and the pool was fabulous. The property was a very pretty piece of architecture.
United States of AmericaEverything was perfect, the staff was super nice! The room was amazing and the view too, great pool and good food at the cafe. Loved the resort!
ChileThe rooms have a very nice interior. I have stayed at many nice hotels and cannot find any fault with this, especially at a modest rate of around AUD 240 a night (for a 5 star hotel).
United KingdomOur room in the tower was beautiful with an incredible view! The 3 pools were awesome as well. The spa looked beautiful although I did not have the time to use it, next time The staff was very helpful and welcoming upon arrival and when we departed.
United States of AmericaThe room was clean and very comfortable with a decent sized balcony with very plush chairs overlooking the pool and could see part of the ocean.
JapanAbsolutely beautiful view and location everything you would want and more for a relaxing holiday
United States of AmericaFantastic stay! Room was clean and comfortable and loved the relaxing pool area. Location is great right on the esplanade.
United States of AmericaThe view, the location, the free transport options, the pool
United States of AmericaCheck in was easy and the clerk was polite and genial. The rooms are large and we were in a corner room as requested. Beautiful views of he ocean. The location was perfect, no noise from the CBD but only a short walk to everything.
United States of AmericaOverall it was a beautiful place to stay. Fabulous outdoor areas and friendly and helpful staff. Beautiful view over and he pool from the room. Brunch at the Greenfields Cafe was amazing!
New Zealand
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Riley, a Crystalbrook Collection Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Fred
United States of America
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Paula
Chile
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Paul
United Kingdom
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Karen
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Scott
Japan
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Susan
United States of America
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Emily
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Patrick
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Ekroy
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Mallory
New Zealand
Get the celebrity treatment with world-class service at Riley, a Crystalbrook Collection Resort
One of our top picks in Cairns.Centrally located at the northern end of Cairns iconic waterfront Esplanade, Riley, a Crystalbrook Collection Resort features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness center.
This 5-star property is set a short distance from attractions such as the Center of Contemporary Arts, the Cairns Performing Arts Center, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 3.1 mi from the property.
Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control center complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi.
Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018.
You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness center at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.
This is our guests' favorite part of Cairns, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.6 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Health & hygiene
Bookers love...
“friendly staff”
113 related reviews
“sea view”
107 related reviews
“swimming pool”
86 related reviews
Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.5
Breakfast Info
Continental, American
Very Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Private parking at the hotel
| Sleeps | Room Type | |||
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| Max adults: 3. Max children: 2 |
King Room with City View - Urban
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| Max adults: 3. Max children: 2 |
Twin Room with City View - Urban
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| Max adults: 3. Max children: 2 |
King Room with Pool View - Resort
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| Max adults: 3. Max children: 2 |
Twin Room with Pool View - Resort
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| Max adults: 3. Max children: 2 |
King Room with Sea View
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| Max adults: 2. Max children: 1 |
King Room with Panoramic Sea View
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| Max adults: 3. Max children: 2 |
Suite
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| Max adults: 6. Max children: 4 |
Family Room with Sea View
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| Max adults: 6. Max children: 4 |
Family Room with City View - Urban
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| Max adults: 6. Max children: 4 |
Family Room
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What's nearby *
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Cairns Esplanade0.1 miles
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The Center of Contemporary Arts0.2 miles
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Cairns City Library0.3 miles
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Cairns Night Markets0.3 miles
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Cairns Esplanade Lagoon0.4 miles
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Cairns Electorate Office0.4 miles
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The Cairns Civic Theater0.4 miles
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Cairns Regional Gallery0.4 miles
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The Cairns Museum0.4 miles
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Cairns Family Court0.4 miles
Restaurants & Markets *
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Rusty's Food Market Market0.6 miles
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Cairns Night Markets Market0.2 miles
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Woolworths Supermarket Supermarket0.3 miles
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Cairns Esplanade Markets Market0.3 miles
Natural Beauty *
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Barron River15.5 miles
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Cairns Esplanade Waterfront Ocean/Sea0 miles
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Cairns Aquarium Mountain0.1 miles
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Cairns Art Gallery Mountain0.3 miles
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Reef Fleet Terminal Mountain0.3 miles
Closest Airports *
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Cairns Airport3 miles
Most Popular Landmarks *
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Cairns Base Hospital0.4 miles
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Reef and Rainforest Research Centre0.5 miles
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Rusty's Markets0.5 miles
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Cairns Central Shopping Centre0.6 miles
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Cairns Station0.7 miles
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Cairns Rainforest Dome0.7 miles
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Cairns Flecker Botanic Gardens2 miles
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Skyway Rainforest Cableway7.1 miles
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Tjapukai Aboriginal Cultural Park7.2 miles
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RetryPaper Crane
Food: Australian, Asian
Open for: Breakfast, Lunch, Dinner
5 reasons to choose Riley, a Crystalbrook Collection Resort
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Cairns
Amenities of Riley, a Crystalbrook Collection Resort Great facilities! Review score, 9.5
Most popular amenities
Outdoors
- Outdoor furniture
- Garden
Pets
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Pets are not allowed.
Food & Drink
- On-site coffee shop
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Private parking is available on site (reservation is not needed) and costs AUD 12 per day.
- Accessible parking
- Street parking
Front Desk Services
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
Business Facilities
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- 24-hour security
General
- Air conditioning
- Smoke-free property
- Soundproof rooms
- Elevator
- Honeymoon suite
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lowered sink
- Toilet with grab rails
- Wheelchair accessible
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Fitness
- Full-body massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Fenced pool
- Beach chairs/Loungers
- Pool/Beach towels
- Pool with view
- Outdoor pool (year-round)
- Outdoor pool
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Mobile app for room service
- Physical distancing rules
- Cashless payment available
- Contactless check-in/out
Cleaning
- Guests can opt out of accommodation cleaning service
- Property cleaned by professional cleaning companies
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Japanese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Riley, a Crystalbrook Collection Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
When booking more than 10 rooms, different policies and additional supplements may apply.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Riley, a Crystalbrook Collection Resort
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Riley, a Crystalbrook Collection Resort can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Continental
- American
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The prices at Riley, a Crystalbrook Collection Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Riley, a Crystalbrook Collection Resort is from 2:00 PM, and check-out is until 11:00 AM.
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Riley, a Crystalbrook Collection Resort offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Massage
- Spa/Wellness packages
- Spa facilities
- Fitness
- Spa lounge/Relaxation area
- Full-body massage
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From the nearest airport, you can get to Riley, a Crystalbrook Collection Resort by:
- Taxi 15min
- Car 15min
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Room options at Riley, a Crystalbrook Collection Resort include:
- Double
- Twin
- Suite
- Family
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The following parking options are available to guests staying at Riley, a Crystalbrook Collection Resort (subject to availability):
- Parking
- On-site parking
- Private Parking
- Street parking
- Accessible parking
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Riley, a Crystalbrook Collection Resort has 1 restaurant:
- Paper Crane
