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Hotel Crystalbrook Riley
131-141 The Esplanade, 4870 Cairns, Australia – Excellent location – show map
Excellent location – rated 9.4/10! (score from 2241 reviews)
Real guests • Real stays • Real opinions
You charged me twice please refund $1,191 back into my account

The facilities were of an excellent standard, in keeping with a luxury hotel in this price bracket. Fresh, clean and friendly.

early check in, friendly staff, awesome pool, super quick room service, kids meals available, can choose own pillow

the whole trip was magnificent including the wonderful upgrade for our wedding the staff were amazing

Absolutely loved our stay at the Crystalbrook Riley. Such a chilled atmosphere, great staff, modern and clean amenities, awesome pool and spa, great breakfast and super comfy bed. Staying at the Crystalbrook Riley in Cairns was a perfect way to start our honeymoon and we would stay there again in a heartbeat!

Couldn’t fault our stay at the Riley. Service was exceptional, breakfast was outstanding, and the pool facilities were excellent. Only note with the pool is make sure you get in early to secure a spot, deck chairs are at a premium. The QR code for poolside ordering of food/drinks was a nice touch. Rocco rooftop bar in the tower was sensational, albeit a bit pricey. Definitely worth making time to check it out at least once during a stay, and they had good happy hour/cocktail specials ranging across the week. We tried to book in for a treatment at Elemé Spa, however were told they are usually booked two weeks in advance. The staff went out of their way to try and fit us in, and we ended up going to the newly opened Elemé at the Crystalbrook Flynn, a short walk down the esplanade. An excellent way to wrap up our trip.

Location the set of the hotel the view just stupendous

We booked the penthouse in the tower and it was gorgeous! We were on the 8th floor and the view was stunning, we left the curtains open all night just to see the city lights!

Rooms were clean and new. Shower head was so nice in the shower. Good view

Wonderful, luxurious resort to relax, unwind & explore in comfort. Just the escape we needed! Mathew on Reception gave us exceptional care and welcome, thank you.

- What guests loved the most:
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Gary
Australia
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Benjamin
Australia
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Elizabeth
Australia
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Adrian
Australia
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Marina
Australia
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Liam
Australia
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Alexander
Australia
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Sky
Australia
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Leah
Australia
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Deb
Australia
Categories:
Sleeps | Room Type | Price | ||
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Max adults: 3. Max children: 2 |
King Room with City View - Urban
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Max adults: 3. Max children: 2 |
Twin Room with City View - Urban
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Max adults: 3. Max children: 2 |
King Room with Pool View - Resort
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Max adults: 3. Max children: 2 |
Twin Room with Pool View - Resort
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Max adults: 3. Max children: 2 |
King Room with Sea View
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Max adults: 2. Max children: 1 |
King Room with Panoramic Sea View
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Max adults: 3. Max children: 2 |
Suite
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Max adults: 6. Max children: 4 |
Family Room with Sea View
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Max adults: 6. Max children: 4 |
Family Room with City View - Urban
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Max adults: 6. Max children: 4 |
Family Room
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4 reasons to choose Crystalbrook Riley
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The property usually replies within a few days
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A bath in this room?Hi, Most of our Panoramic Sea View rooms do have a bathroom. When you stay please request this with your booking. We’ll try our best to allocate your room with the bathtub. Sadly, we can’t confirm right away...but of course, we’ll do what we can to make your stay remarkable. See you soon! RileyAsked about: King Room with Panoramic Sea View • Answered on October 15, 2019
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Is there a designated smoking areaHi, Sorry, Riley’s a non-smoker and all public areas and rooms are smoke-free. If needed our Collaborators (staff), can guide you to the nearest smoking area. Thanks, Crystalbrook CollaboratorsAsked about: King Room with Sea View • Answered on October 15, 2019
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Is there any rooms that have a bath tub?Hi, Yes our Suites and some Sea rooms have Baths, please add the request when booking and we will do our best to fulfill your request. ThanksAnswered on July 2, 2020
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Is there undercover parking available?Hi, Yes we have secure under cover self parking available for $12 per night. This can be arranged on Check in. Thanks- Riley ReservationsAnswered on September 21, 2020
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I’ll like early check inHi, We’re pleased to advise check-in is from 2pm. At the moment we’re not able to confirm an early check-in…although, we’re able to note your arrival time and will try our best to have your pillows fluffed and room ready for your early arrival. See you soon! RileyAsked about: Twin Room with Pool View - Resort • Answered on October 15, 2019
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Still looking?
Thanks! You'll receive an email as soon as the property answers your question.
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Cairns Esplanade0.1 miles
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The Center of Contemporary Arts0.2 miles
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Cairns City Library0.3 miles
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Cairns Night Markets0.3 miles
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Cairns Esplanade Lagoon0.4 miles
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Cairns Electorate Office0.4 miles
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The Cairns Civic Theater0.4 miles
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Cairns Regional Gallery0.4 miles
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The Cairns Museum0.4 miles
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Cairns Family Court0.4 miles
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Cairns Base Hospital0.4 miles
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Reef and Rainforest Research Centre0.5 miles
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Rusty's Markets0.5 miles
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Cairns Central Shopping Centre0.6 miles
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Cairns Station0.7 miles
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Cairns Rainforest Dome0.7 miles
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Cairns Flecker Botanic Gardens2 miles
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Skyway Rainforest Cableway7.1 miles
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Tjapukai Aboriginal Cultural Park7.2 miles
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River Barron15.5 miles
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Ocean/Sea Cairns Esplanade Waterfront0 miles
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Mountain Cairns Aquarium0.1 miles
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Mountain Cairns Art Gallery0.3 miles
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Mountain Reef Fleet Terminal0.3 miles
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Holloways Beach5 miles
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Cairns Airport3 miles
Paper Crane
Food: Australian, Asian
Open for: Breakfast, Lunch, Dinner
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Extra bed by request
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AUD 60 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Crystalbrook Riley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.
When booking more than 10 rooms, different policies and additional supplements may apply.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Crystalbrook Riley
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Yes, there's a hot tub. You can find out more about this and the other facilities at Crystalbrook Riley on this page.
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Crystalbrook Riley has 1 restaurant:
- Paper Crane
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Guests staying at Crystalbrook Riley can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- American
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Check-in at Crystalbrook Riley is from 2:00 PM, and check-out is until 11:00 AM.
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Room options at Crystalbrook Riley include:
- Double
- Twin
- Suite
- Family
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The following parking options are available to guests staying at Crystalbrook Riley (subject to availability):
- Parking on site
- Private Parking
- Parking
- Street parking
- Accessible parking
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From the nearest airport, you can get to Crystalbrook Riley by:
- Taxi 15min
- Car 15min
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Crystalbrook Riley is 1,800 feet from the center of Cairns.
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The prices at Crystalbrook Riley may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Crystalbrook Riley offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Massage
- Spa/Wellness packages
- Spa facilities
- Fitness
- Spa lounge/Relaxation area
- Full-body massage