Name: Crystalbrook Riley
Address: 131-141 The Esplanade, 4870 Cairns, Australia, 131-141 The Esplanade, Queensland, 4870, Australia
Price range: Prices for upcoming dates start at $237 per night (We Price Match)
Rating: 9.2

Info & prices
Amenities
House rules
The fine print
Guest reviews (2,452)

Hotel Crystalbrook Riley

131-141 The Esplanade, 4870 Cairns, Australia – Excellent location – show map

Couldn’t fault our stay at the Riley. Service was exceptional, breakfast was outstanding, and the pool facilities were excellent. Only note with the pool is make sure you get in early to secure a spot, deck chairs are at a premium. The QR code for poolside ordering of food/drinks was a nice touch. Rocco rooftop bar in the tower was sensational, albeit a bit pricey. Definitely worth making time to check it out at least once during a stay, and they had good happy hour/cocktail specials ranging across the week. We tried to book in for a treatment at Elemé Spa, however were told they are usually booked two weeks in advance. The staff went out of their way to try and fit us in, and we ended up going to the newly opened Elemé at the Crystalbrook Flynn, a short walk down the esplanade. An excellent way to wrap up our trip.

Liam

Australia

Location the set of the hotel the view just stupendous

Alexander

Australia

We booked the penthouse in the tower and it was gorgeous! We were on the 8th floor and the view was stunning, we left the curtains open all night just to see the city lights!

Sky

Australia

Rooms were clean and new. Shower head was so nice in the shower. Good view

Leah

Australia

Wonderful, luxurious resort to relax, unwind & explore in comfort. Just the escape we needed! Mathew on Reception gave us exceptional care and welcome, thank you.

Deb

Australia

The staff and amenities were exceptional. Unfortunately the bar and restaurant were closed which would have really added to our experience.

Kate

Australia

Great pool - very comfortable room Loved the mood lighting in the room Front desk staff very good Paper Crane good coffee

Judi

Australia

Room and the pool Accessibility of the hotel. Location and the esplanade perfect for walking with very nice restaurants around

Kourosh

Australia

The pool area is the best place to relax and have cocktails. The whole hotel is so fancy it really makes you feel like you are on a tropical escape. The bed and room is beautiful, the bathroom is also amazing. Black out curtains was great and the roof top bar is a nice touch.

Tallara

Australia

For the price including breakfast is a must I believe.

Australia

What guests loved the most:
“Couldn’t fault our stay at the Riley. Service was exceptional, breakfast was outstanding, and the pool facilities were excellent.”

Liam Australia
“Location the set of the hotel the view just stupendous”

Alexander Australia
“We booked the penthouse in the tower and it was gorgeous! We were on the 8th floor and the view was stunning, we left the curtains open all night just to see the city lights!”

Sky Australia
“Rooms were clean and new. Shower head was so nice in the shower. Good view”

Leah Australia
“Wonderful, luxurious resort to relax, unwind & explore in comfort. Just the escape we needed! Mathew on Reception gave us exceptional care and welcome, thank you.”

Deb Australia
“The staff and amenities were exceptional. Unfortunately the bar and restaurant were closed which would have really added to our experience.”

Kate Australia
“Great pool - very comfortable room Loved the mood lighting in the room Front desk staff very good Paper Crane good coffee”

Judi Australia
“Room and the pool Accessibility of the hotel. Location and the esplanade perfect for walking with very nice restaurants around”

Kourosh Australia
“The pool area is the best place to relax and have cocktails. The whole hotel is so fancy it really makes you feel like you are on a tropical escape.”

Tallara Australia
“For the price including breakfast is a must I believe.”

Dr Australia

Get the celebrity treatment with world-class service at Crystalbrook Riley

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness center.

This 5-star property is set a short distance from attractions such as the Center of Contemporary Arts, the Cairns Performing Arts Center, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 3.1 mi from the property.

Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control center complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi.

Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018.

You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness center at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

This is our guests' favorite part of Cairns, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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Crystalbrook Riley has been welcoming Booking.com guests since Aug 16, 2018

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Most popular amenities

1 swimming pool

Free WiFi

Parking

Family rooms

Non-smoking rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, American

Private parking at the hotel

Sleeps	Room Type	Price
Max adults: 3. Max children: 2	King Room with City View - Urban 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	Twin Room with City View - Urban 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	King Room with Pool View - Resort 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	Twin Room with Pool View - Resort 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	King Room with Sea View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	King Room with Panoramic Sea View 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	Suite Bedroom 1: 1 king bed Living room: 1 sofa bed
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Max adults: 6. Max children: 4	Family Room with Sea View 2 twin beds and 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 6. Max children: 4	Family Room with City View - Urban 2 twin beds and 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 6. Max children: 4	Family Room 2 twin beds and 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Urban Room with Breakfast 1 king bed or 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

4 properties in Cairns like Crystalbrook Riley were booked in the last 12 hours

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Crystalbrook Riley

Welcoming Booking.com guests since Aug 16, 2018

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The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

A bath in this room?

Hi, Most of our Panoramic Sea View rooms do have a bathroom. When you stay please request this with your booking. We’ll try our best to allocate your room with the bathtub. Sadly, we can’t confirm right away...but of course, we’ll do what we can to make your stay remarkable. See you soon! Riley

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Asked about: King Room with Panoramic Sea View • Answered on October 15, 2019
Is there a designated smoking area

Hi, Sorry, Riley’s a non-smoker and all public areas and rooms are smoke-free. If needed our Collaborators (staff), can guide you to the nearest smoking area. Thanks, Crystalbrook Collaborators

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Asked about: King Room with Sea View • Answered on October 15, 2019
Is there any rooms that have a bath tub?

Hi, Yes our Suites and some Sea rooms have Baths, please add the request when booking and we will do our best to fulfill your request. Thanks

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Answered on July 2, 2020
Is there undercover parking available?

Hi, Yes we have secure under cover self parking available for $12 per night. This can be arranged on Check in. Thanks- Riley Reservations

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Answered on September 21, 2020
I’ll like early check in

Hi, We’re pleased to advise check-in is from 2pm. At the moment we’re not able to confirm an early check-in…although, we’re able to note your arrival time and will try our best to have your pillows fluffed and room ready for your early arrival. See you soon! Riley

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Asked about: Twin Room with Pool View - Resort • Answered on October 15, 2019
What time do you start serving breakfast please and do you have a shuttle bus service from the airport to your resort?Thanks

Our restaurant is available for breakfast at the following times: Monday to Friday 6:00am - 10:00am Saturday and Sunday 6:00am - 10:30am I'm sorry to inform you we do not have any shuttle services available. But there are a variety of options available, ensuring you ride in style, we are located approximately 10 minutes from the airport. Please note that the below costs are a guideline only: Taxi – $15 – $20 AUD Airport shuttle – $15 AUD per person Uber – $10 – $15 AUD

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Answered on December 18, 2019
Is there a Jacuzzi too??

Hi, we have an large outdoor spa pool in the resort. Thanks, Riley team

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Asked about: King Room with Pool View - Resort • Answered on July 1, 2020
Hi is it possible to request a late check out? Like 1pm or 2 pm instead of 11am? Is there an additional charge?

We get it…holidays are for sleeping-in! Our check-out time is 11am. We’re not able to confirm a late check-out at the moment, but we’ll try our best to arrange this for you on the day (so you can enjoy life’s little luxuries a little longer). We’ll confirm your check-out time on arrival.

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Answered on November 21, 2019
Just confirming this room has a bath like in the photos listed, it just doesn't list bath in the facilities only shower? kind regards Nathaniel

Hi! Bath tubs are certainly popular in our Sea Panoramic rooms and are on a request basis. Please give us a call and we can add this to your booking. - James Mackintosh, Front Office Manager

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Asked about: King Room with Panoramic Sea View • Answered on July 10, 2021
Are there any rooms available with sea views

Please book our Sea King Room or Panoramic Sea King Room

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Answered on January 3, 2020
Do you have a bath and a local fee?

Hi! You can certainly request a bath for your next stay, just let one of our friendly Experience Curators know your request and they'll do their best to accommodate! - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
Organizing my sisters 50th bday. Would we be able to book up to 10 rooms. Sept/October 2021. With 10 rooms can we get a package deal

Hi! Certainly sounds like a great trip planned. Reach out to our friendly reservations team who'll assist in your enquiry! See you then! - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
do you have any babysitting options ?

Hi! We don't have any baby sitter's on the property but we can certainly connect you with one of our preferred Baby Sitting services. Please let one of our Experience Curators know and they'll connect you. - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
Hi, what floor are the king panoramic view rooms on?

Hi! Our Sea Panoramic rooms are from levels 1 - 11 in the tower. - James Mackintosh, Front Office Manager

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Asked about: King Room with Panoramic Sea View • Answered on July 10, 2021
hi, do you have a GYM?

Hi! Yes we certainly have a gym that's available 24/7 for our guests. - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
Is the family room 2 bedrooms ?

Hi! We have our Family Rooms which are two rooms with an interconnecting door in between or our Riley Suite which is a 2 Bedroom Suite. - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
Is there a swim up outdoor bar?

Unfortunately we don't have a swim up bar but we have our team servicing the pool area on a regular basis or you can order right from your sun lounge! - James Mackintosh, Front Office Manager

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Asked about: King Room with Pool View - Resort • Answered on July 10, 2021
Hi! There is mention that the food and beverage service at the hotel may be limited, due to covid. If it is- what is and isn’t operating as normal?

Hi! At this very moment, Rocco is operating 5 days a week (Thursday-Monday) and Paper Crane is operating Tuesdays-Saturday - James Mackintosh, Front Office Manager

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Answered on July 10, 2021
Do you offer baby sitting

Hi, I'm sorry to inform you we do not have any baby sitting services onsite. If needed please contact our Guest Services team directly at the hotel to assist with recommendations. Kind Regards, Crystalbrook Collaborators

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Answered on October 15, 2019
Is there a bond payment needed when checking in?

Him Yes we hold $50 per night, but to a maximum of $250 only. Thanks- Riley Team

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Answered on July 2, 2020

Hotel surroundings *

What's nearby

Cairns Esplanade

0.1 miles
The Center of Contemporary Arts

0.2 miles
Cairns City Library

0.3 miles
Cairns Night Markets

0.3 miles
Cairns Esplanade Lagoon

0.4 miles
Cairns Electorate Office

0.4 miles
The Cairns Civic Theater

0.4 miles
Cairns Regional Gallery

0.4 miles
The Cairns Museum

0.4 miles
Cairns Family Court

0.4 miles

Top attractions

Cairns Base Hospital

0.4 miles
Reef and Rainforest Research Centre

0.5 miles
Rusty's Markets

0.5 miles
Cairns Central Shopping Centre

0.6 miles
Cairns Station

0.7 miles
Cairns Rainforest Dome

0.7 miles
Cairns Flecker Botanic Gardens

2 miles
Skyway Rainforest Cableway

7.1 miles
Tjapukai Aboriginal Cultural Park

7.2 miles

Natural Beauty

River Barron

15.5 miles
Ocean/Sea Cairns Esplanade Waterfront

0 miles
Mountain Cairns Aquarium

0.1 miles
Mountain Cairns Art Gallery

0.3 miles
Mountain Reef Fleet Terminal

0.3 miles

Beaches in the Neighborhood

Holloways Beach

5 miles

Closest Airports

Cairns Airport

3 miles

How to get to Crystalbrook Riley from Cairns Airport

Taxi

Car

Parking available

* All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

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1 Restaurant On Site

Paper Crane

Food: Australian, Asian

Open for: Breakfast, Lunch, Dinner

4 reasons to choose Crystalbrook Riley

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules Crystalbrook Riley takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years

Crib by request

Free

13+ years

Extra bed by request

AUD 60 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Eftpos JCB American Express Crystalbrook Riley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1% charge when you pay with a credit card.

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.

When booking more than 10 rooms, different policies and additional supplements may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Yes, there's a hot tub. You can find out more about this and the other facilities at Crystalbrook Riley on this page.
The prices at Crystalbrook Riley may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
From the nearest airport, you can get to Crystalbrook Riley by:
- Taxi 15min
- Car 15min
The following parking options are available to guests staying at Crystalbrook Riley (subject to availability):
- Parking on site
- Private Parking
- Parking
- Street parking
- Accessible parking
Check-in at Crystalbrook Riley is from 2:00 PM, and check-out is until 11:00 AM.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Room options at Crystalbrook Riley include:
- Double
- Twin
- Suite
- Family
Crystalbrook Riley has 1 restaurant:
- Paper Crane
Crystalbrook Riley offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Massage
- Spa/Wellness packages
- Spa facilities
- Fitness
- Spa lounge/Relaxation area
- Full-body massage
Crystalbrook Riley is 1,800 feet from the center of Cairns.
Guests staying at Crystalbrook Riley can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

Breakfast option(s) include:
- Continental
- American

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Hotel Crystalbrook Riley

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Paper Crane

4 reasons to choose Crystalbrook Riley

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Most popular amenities

House rules Crystalbrook Riley takes special requests – add in the next step!

Child policies

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The fine print

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Hotel Crystalbrook Riley

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Get the celebrity treatment with world-class service at Crystalbrook Riley

Most popular amenities

Breakfast Info

Availability

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Paper Crane

4 reasons to choose Crystalbrook Riley

Why book with us?

Most popular amenities

See availability House rules Crystalbrook Riley takes special requests – add in the next step!

Child policies

Crib and extra bed policies

See availability The fine print

FAQs about Crystalbrook Riley

Does Crystalbrook Riley have a hot tub for its guests?

How much does it cost to stay at Crystalbrook Riley?

How do I get to Crystalbrook Riley from the nearest airport?

Can I park a car at Crystalbrook Riley?

What are the check-in and check-out times at Crystalbrook Riley?

Does Crystalbrook Riley have a pool?

What type of room can I book at Crystalbrook Riley?

Does Crystalbrook Riley have a restaurant on site?

What is there to do at Crystalbrook Riley?

How far is Crystalbrook Riley from the center of Cairns?

What kind of breakfast is served at Crystalbrook Riley?

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House rules Crystalbrook Riley takes special requests – add in the next step!

The fine print