• City view
  • Garden
  • Outdoor swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Shangri-La The Marina, Cairns

The 5-star Shangri-La Hotel offers luxury accommodation with stunning views of the Cairns Marlin Marina. It features an outdoor swimming pool and free Wi-Fi internet access. Shangri-La is located just a 10-minute drive from Cairns Airport. The Great Barrier Reef Departure Terminal and the Pier Shopping Centre are located within 3 minutes’ walking distance. All rooms feature a private balcony overlooking a tropical garden, Trinity Bay or Marlin Marina. Flat-screen satellite TV and comfortable bathrobes and slippers are included. Other features include a laptop safe and minibar. Guests at The Marina Shangri-La can work out at the well-equipped fitness centre They can also make use of the complimentary shoeshine service, or get travel advice from the tour desk. The Backyard is a vibrant, relaxed venue with a distinct local North Queensland personality. The bar staff can share their local area and knowledge. With a choice of seating areas at the bar, on the deck or garden, guests can enjoy uninterrupted views of the waterfront, watch the boats or relax and take in the marina views and mountain range beyond. The outdoor bar is the service point of the garden area, giving customers a unique outdoor experience year round. The venue features innovative drinks and creative dishes.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Shangri-La The Marina, Cairns has been welcoming Booking.com guests since 16 Dec 2010.
Hotel chain/brand:
Shangri-La Group

Property highlights

Situated in the best rated area in Cairns, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
or
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 large double beds
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
9.6
Free WiFi
8.8
High score for Cairns
Select topics to read reviews:

See what guests loved the most:

  • Mel
    AustraliaAustralia
    Location was fantastic, could walk to everything. Left a note for a request in room & housekeeping provided & left a return note, made me smile, thank you.
  • Kiely
    AustraliaAustralia
    Great location with great view. The only thing I would mention is that a bit of maitenance needed with paint missing off the bathroom door and in the bathroom. Also the baggage ottomon was grubby so needed a bit of a clean. Otherwise fabulous.
  • Yvonne
    AustraliaAustralia
    Love staying @Shangri-La anywhere! The Hirizon Club is amazing with fresh food and drinks available to suit your needs! Will definitely be back if I travel to Cairns again!
  • Lara
    AustraliaAustralia
    Room was gorgeous Nice curtains Friendly easy check in Nice calming water features and garden Ice blocks
  • Emma
    AustraliaAustralia
    The whole place was amazing and the room was HUGE!
  • Sarah
    AustraliaAustralia
    Staff were so friendly. View from the room was wonderful. Aircon was quiet and comfortable. Great nights sleep in the bed. Breakfast was exceptional value for money! Perfect location to for bus tours and boat tours. Cocktail hour was perfect time...
  • Lorinda
    AustraliaAustralia
    Perfect location Staff at reception were very professional and friendly Beautiful room with a an outstanding balcony with view
  • Dawn
    United KingdomUnited Kingdom
    Location Comfortable bed Plenty of choice for breakfast
  • Niall
    AustraliaAustralia
    Big, clean room with a great view. Excellent location and 5* breakfast
  • Jackie
    AustraliaAustralia
    The location of the hotel was fantastic, close to everything and right on the waterfront. The room was comfortable and cleaned daily. The pool area was fantastic and we enjoyed cocktails and food pool side. All the staff were very friendly and...
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I heard that if you book the Horizon Club Room, you get 2 hours free drinks. Is that correct?

    When booking Horizon Club rooms and Suites, the rate includes pre-dinner drinks and canapes in our Horizon Club Lounge every evening.
    Answered on 23 November 2020
  • Can a child aged 9 and a baby aged 6 months also stay in this room with 2 adults?

    Yes. We can arrange a rollaway bed and cot.
    Answered on 29 August 2019
  • We will be bringing a hire car, how much is parking?

    Self Parking $20 per day Valet Parking $25 per day
    Answered on 12 November 2019
  • Can you smoke on the balcony

    yes you can smoke on your balcony and ashtrays are supplied.
    Answered on 25 June 2021
  • Hello we are a grandmother, daughter and granddaughter trio wanting 2 interconnecting rooms . Is this possible please?

    Hello, we have interconnecting room options for the Deluxe rooms, Deluxe Sea view rooms, Executive Marina view rooms and one suite that interconnects ..
    Answered on 23 April 2022
  • Can you change the bedding configuration in the one bedroom suite?

    One Bedroom suites usually have 1 king bed in the main bedroom and we can add 1 or 2 rollaway beds to the living area.
    Answered on 12 November 2019
  • Still looking?

Hotel surroundings *

Restaurants
3 restaurants on site

  • The Backyard
    • Cuisine
      Seafood • Australian
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Backyard Deck
    • Cuisine
      Australian • International
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Pool Bar
    • Cuisine
      Australian
    • Open for
      Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Shangri-La The Marina, Cairns
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • 24-hour front desk
  • 3 restaurants
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
    Off-site
  • Live music/performance
  • Happy hour
    Additional charge
  • Temporary art galleries
    Off-site
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Table tennis
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sofa
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Filipino
  • Chinese

House rules

Shangri-La The Marina, Cairns takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6 years
Cot upon request
Free
12+ years
Extra bed upon request
AUD 85 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Shangri-La The Marina, Cairns accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.5% charge when you pay with a credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La The Marina, Cairns in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Swimming pool #1 is closed from Mon 23 Aug 2021 until Mon 06 Sept 2021

FAQs about Shangri-La The Marina, Cairns

  • Shangri-La The Marina, Cairns is 950 yards from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La The Marina, Cairns has 3 restaurants:

    • The Backyard Deck
    • Pool Bar
    • The Backyard

  • Check-in at Shangri-La The Marina, Cairns is from 14:00, and check-out is until 11:00.

  • Shangri-La The Marina, Cairns offers the following activities / services (charges may apply):

    • Fitness centre
    • Snorkelling
    • Table tennis
    • Diving
    • Fishing
    • Tennis court
    • Fitness
    • Live music/performance
    • Swimming Pool
    • Fitness/spa locker rooms
    • Horse riding
    • Happy hour
    • Temporary art galleries
    • Live sport events (broadcast)

  • The prices at Shangri-La The Marina, Cairns may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Shangri-La The Marina, Cairns include:

    • Double
    • Suite
    • Twin