Hotel Shangri-La The Marina, Cairns

Pierpoint Road, 4870 Cairns, Australia – Excellent location – show map

Excellent location – rated 9.6/10! (score from 2955 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
2,955 reviews

I’ve stayed at the ShangRiLa in the past and the rooms are always nice, comfortable, clean and the location is perfect

Antonija Australia

Firstly loved entering the lobby area every single time due to the scent! Loved the spacious hotel room, high ceiling and balcony overlooking the gardens. I felt like we were the only ones in the hotel but it was obviously heavily booked. Our family loved the Backyard restaurant for dinner and were sad we couldn't get in a second night due to being fully booked.

Jason Australia

Staff were incredibly attentive - food was lovely. Room was clean and had great facilities. Mostly the staff made this stay wonderful. Excellent food choices for kids. Poor was clean and cared for. Lots of towels available. Really lovely.

Christina Australia

The location was perfect as we travelled to Fitzroy island. The restaurants especially The Backyard and Tha Fish were excellent. The pool and restaurant service at the pool were excellent. The hotel is also so close to the esplanade walk and all the restaurants and shops.

Anna Australia

The Shangri-la fragrance was amazing. Really nice finishes throughout. Lots of activities around the pool. Bathroom was huge and nicely lit. Bed and pillows were comfy. Very central to the pier and marina and easy walking distance to things on the esplanade.

Ruby Australia

There is noisy in the toilet of room 2059 but after that, they helped to changed the similar room

Catherine Australia

The location is excellent. Staffs are friendly and helpful. Room is clean and have a good view.

Haitao Australia

Clean and so comfortable. Staff named Tom super friendly and nice. Hope see you again and Merry Christmas.

Jia Australia

Beautiful location. It exceeded our expectation with the proximity to our scheduled cruise. Green Island was the best

Ricky Australia

The entire stay exceeded our expectations. Location and view was really nice.

Katrina Australia
8.6
Excellent
2,955 reviews
  • What guests loved the most:
  • “I’ve stayed at the ShangRiLa in the past and the rooms are always nice, comfortable, clean and the location is perfect”
    Antonija Antonija Australia Australia
  • “Firstly loved entering the lobby area every single time due to the scent! Loved the spacious hotel room, high ceiling and balcony overlooking the gardens.”
    Jason Jason Australia Australia
  • “Staff were incredibly attentive - food was lovely. Room was clean and had great facilities. Mostly the staff made this stay wonderful. Excellent food choices for kids. Poor was clean and cared for.”
    Christina Christina Australia Australia
  • “The location was perfect as we travelled to Fitzroy island. The restaurants especially The Backyard and Tha Fish were excellent. The pool and restaurant service at the pool were excellent.”
    Anna Anna Australia Australia
  • “The Shangri-la fragrance was amazing. Really nice finishes throughout. Lots of activities around the pool. Bathroom was huge and nicely lit. Bed and pillows were comfy.”
    Ruby Ruby Australia Australia
  • “There is noisy in the toilet of room 2059 but after that, they helped to changed the similar room”
    Catherine Catherine Australia Australia
  • “The location is excellent. Staffs are friendly and helpful. Room is clean and have a good view.”
    Haitao Haitao Australia Australia
  • “Clean and so comfortable. Staff named Tom super friendly and nice. Hope see you again and Merry Christmas.”
    Jia Jia Australia Australia
  • “Beautiful location. It exceeded our expectation with the proximity to our scheduled cruise. Green Island was the best”
    Ricky Ricky Australia Australia
  • “The entire stay exceeded our expectations. Location and view was really nice.”
    Katrina Katrina Australia Australia

Categories:

  • Staff9.1
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.2
  • Location 9.6
  • Free WiFi8.7
High score for Cairns

Get the celebrity treatment with world-class service at Shangri-La The Marina, Cairns

The 5-star Shangri-La Hotel offers luxury accommodations with stunning views of the Cairns Marlin Marina. It features an outdoor swimming pool and free Wi-Fi internet access.

Shangri-La is located just a 10-minute drive from Cairns Airport. The Great Barrier Reef Departure Terminal and the Pier Shopping Center are located within 3 minutes’ walking distance.

All rooms feature a private balcony overlooking a tropical garden, Trinity Bay or Marlin Marina. Flat-screen satellite TV and comfortable bathrobes and slippers are included. Other features include a laptop safe and mini-bar.

Guests at The Marina Shangri-La can work out at the well-equipped fitness center They can also make use of the complimentary shoeshine service, or get travel advice from the tour desk.

The Backyard is a vibrant, relaxed venue with a distinct local North Queensland personality. The bar staff can share their local area and knowledge. With a choice of seating areas at the bar, on the deck or garden, guests can enjoy uninterrupted views of the waterfront, watch the boats or relax and take in the marina views and mountain range beyond. The outdoor bar is the service point of the garden area, giving customers a unique outdoor experience year round. The venue features innovative drinks and creative dishes.

This is our guests' favorite part of Cairns, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Shangri-La The Marina, Cairns has been welcoming Booking.com guests since Dec 16, 2010
 Hotel chain/brand: Shangri-La Group

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Most popular amenities

1 swimming pool
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the best-rated area in Cairns, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Parking available at the hotel

Saved to 5893 lists

Availability

When would you like to stay at Shangri-La The Marina, Cairns?

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Sleeps Room Type Price
Max adults: 2
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Max adults: 2. Max children: 1
Executive Suite
  • 1 queen bed
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Max adults: 2. Max children: 1
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Max adults: 3
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Max adults: 2. Max children: 2
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Max adults: 3
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Max adults: 3
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Max adults: 2. Max children: 2
Deluxe Twin Room
  • 2 full beds
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Max adults: 2. Max children: 2
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Max adults: 2
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Max adults: 2
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Max adults: 2
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Lock in a great price for your upcoming stay

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4 reasons to choose Shangri-La The Marina, Cairns

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 2,955 reviews
Read all reviews
  • Staff9.1
  • Facilities8.6
    View
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.2
  • Location 9.6
  • Free WiFi8.7
High score for Cairns

Select topics to read reviews:

See what guests loved the most:

  • Antonija Australia

    “I’ve stayed at the ShangRiLa in the past and the rooms are always nice, comfortable, clean and the location is perfect”

  • Jason Australia

    “Firstly loved entering the lobby area every single time due to the scent! Loved the spacious hotel room, high ceiling and balcony overlooking the gardens. I felt like we were the only ones in the hotel but it was obviously heavily booked. Our family loved the Backyard restaurant for dinner and were sad we couldn't get in a second night due to being fully booked.”

  • Christina Australia

    “Staff were incredibly attentive - food was lovely. Room was clean and had great facilities. Mostly the staff made this stay wonderful. Excellent food choices for kids. Poor was clean and cared for. Lots of towels available. Really lovely.”

  • Anna Australia

    “The location was perfect as we travelled to Fitzroy island. The restaurants especially The Backyard and Tha Fish were excellent. The pool and restaurant service at the pool were excellent. The hotel is also so close to the esplanade walk and all the restaurants and shops.”

  • Ruby Australia

    “The Shangri-la fragrance was amazing. Really nice finishes throughout. Lots of activities around the pool. Bathroom was huge and nicely lit. Bed and pillows were comfy. Very central to the pier and marina and easy walking distance to things on the esplanade.”

  • Catherine Australia

    “There is noisy in the toilet of room 2059 but after that, they helped to changed the similar room”

  • Haitao Australia

    “The location is excellent. Staffs are friendly and helpful. Room is clean and have a good view.”

  • Jia Australia

    “Clean and so comfortable. Staff named Tom super friendly and nice. Hope see you again and Merry Christmas.”

  • Ricky Australia

    “Beautiful location. It exceeded our expectation with the proximity to our scheduled cruise. Green Island was the best”

  • Katrina Australia

    “The entire stay exceeded our expectations. Location and view was really nice.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Can a child aged 9 and a baby aged 6 months also stay in this room with 2 adults?
    Yes. We can arrange a rollaway bed and cot.
    Asked about: Executive Suite • Answered on August 29, 2019
  • We will be bringing a hire car, how much is parking?
    Self Parking $20 per day Valet Parking $25 per day
    Asked about: Deluxe Twin Room • Answered on November 12, 2019
  • Hi. Is there a bathtub in this room? Thank you
    Only some have bathtubs. You can request a bathtub upon booking, but it is subject to availability upon arrival at the hotel.
    Asked about: Executive Marina Room • Answered on June 15, 2020
  • Can you change the bedding configuration in the one bedroom suite?
    One Bedroom suites usually have 1 king bed in the main bedroom and we can add 1 or 2 rollaway beds to the living area.
    Answered on November 12, 2019
  • Hi can 2 adults and 2 children can stay in this room aged 9 and 12
    Greetings, Thank you for your enquiry. Due to hotel policy we only allow maximum of 3 x adults in certain room types. Children 12 years + are classed as adults, meaning you will be required to book 2 x rooms. Apologies for any inconvenience. Kind regards, Helena - Marketing Manager
    Asked about: Deluxe Twin Room • Answered on February 12, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Cairns Marlin Marina
    0.1 miles
  • Cairns Esplanade Lagoon
    0.1 miles
  • Reef and Rainforest Research Centre
    0.1 miles
  • Cairns Regional Gallery
    0.2 miles
  • Cairns Night Markets
    0.2 miles
  • Cairns City Library
    0.3 miles
  • The Cairns Museum
    0.3 miles
  • Cairns Esplanade
    0.3 miles
  • Martin College
    0.3 miles
  • Cairns Rainforest Dome
    0.3 miles
Top attractions
  • The Center of Contemporary Arts
    0.4 miles
  • Cairns Family Court
    0.4 miles
  • Rusty's Markets
    0.4 miles
  • The Cairns Civic Theater
    0.6 miles
  • Cairns Station
    0.7 miles
  • Cairns Base Hospital
    0.9 miles
  • Cairns Flecker Botanic Gardens
    2.5 miles
  • Skyway Rainforest Cableway
    7.5 miles
  • Tjapukai Aboriginal Cultural Park
    7.7 miles
Natural Beauty
  • Ocean/Sea Great Barrier Reef
    28 miles
Beaches in the Neighborhood
  • Holloways Beach
    6 miles
Closest Airports
  • Cairns Airport
    3.4 miles
How to get to Shangri-La The Marina, Cairns from Cairns Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
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3 Restaurants On Site

    The Backyard

    Food: Seafood, Australian

    Menu: À la carte

    The Backyard Deck

    Food: Australian, International

    Menu: À la carte

    Pool Bar

    Food: Australian

    Open for: Lunch

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Shangri-La The Marina, Cairns Great facilities! Review score, 8.6

Most popular amenities

1 swimming pool
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Garden
Activities
  • Live sports events (broadcast) Off-site
  • Live music/Performance
  • Happy hour Additional charge
  • Temporary art galleries Off-site
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Ping-pong
  • Fishing Off-site Additional charge
  • Tennis court Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and charges may apply.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe Additional charge
General
  • Grocery deliveries Additional charge
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Pool is on rooftop
  • Shallow end
Spa
  • Locker rooms
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center
Languages Spoken
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Filipino
  • Chinese
Missing some information? Yes / No
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Shangri-La The Marina, Cairns takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 years old
Crib by request
Free
12+ years
Extra bed by request
AUD 85 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Shangri-La The Marina, Cairns accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.5% charge when you pay with a credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La The Marina, Cairns of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Shangri-La The Marina, Cairns

  • Room options at Shangri-La The Marina, Cairns include:

    • Double
    • Suite
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Shangri-La The Marina, Cairns is 2,800 feet from the center of Cairns.

  • The following parking options are available to guests staying at Shangri-La The Marina, Cairns (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • Shangri-La The Marina, Cairns offers the following activities/services (charges may apply):

    • Fitness center
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Tennis court
    • Fitness
    • Live music/Performance
    • Horseback riding
    • Locker rooms
    • Happy hour
    • Temporary art galleries
    • Live sports events (broadcast)

  • From the nearest airport, you can get to Shangri-La The Marina, Cairns by:

    • Car 10min

  • Guests staying at Shangri-La The Marina, Cairns can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Shangri-La The Marina, Cairns is from 2:00 PM, and check-out is until 11:00 AM.

  • Shangri-La The Marina, Cairns has 3 restaurants:

    • Pool Bar
    • The Backyard Deck
    • The Backyard

  • The prices at Shangri-La The Marina, Cairns may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.