Experience World-class Service at Shantara Resort Port Douglas - Adults Only Retreat

Just 1,300 feet from Four Mile Beach, Shantara Resort Port Douglas offers boutique-style accommodations with a private balcony. This adults only retreat features 2 swimming pools, a fitness center and a day spa offering personalized treatments. Free WiFi is included.

Each apartment features a lounge/dining area with cable TV and DVD player, laundry facilities, and a bathroom with spa bath and separate shower. Studio apartments include kitchenettes.

Shantara Apartments are just a short 10-minute walk from the restaurants and cafes of Macrossan Street. Internet access is available.

You can enjoy a meal in the covered BBQ area, or swim in the pool. The property also offers a tour desk and bicycle rental.

This is our guests' favorite part of Port Douglas, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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Shantara Resort Port Douglas - Adults Only Retreat has been welcoming Booking.com guests since Jun 2, 2009

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Located in the top-rated area in Port Douglas, this property has an excellent location score of 9.5!

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.
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Availability

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Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Shantara Resort Port Douglas - Adults Only Retreat

Welcoming Booking.com guests since Jun 2, 2009

We speak your language

The property usually replies within a few days
  • In the event of last minute interstate lockdowns(Vic - Qld) is there full refund.

    Cancellations through Bookingcom are subject to the Bookingcom cancellation policy.


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    Answered on December 21, 2020
  • Is the bed a double, queen or king?

    ALL OUR BEDS ARE KING SIZE, UNLESS CONVERTED INTO 2 X KING SINGLES


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    Asked about: One-Bedroom Apartment with Pool View • Answered on March 1, 2021
  • Do you have unlimited WiFi and/internet access?

    Yes we do Regards - Shantara Reeption Team


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    Asked about: Studio with Pool Access and Shared Deck • Answered on January 24, 2021
  • What happens if travel restrictions change and we cannot enter the state?

    Please refer to our webiste for cancellation policies. Regards - Shantara Reception Team


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    Asked about: Studio with Pool View • Answered on January 24, 2021
  • Hi due to covid if we are unable to travel due to board restrictions are we able to get refund or credit

    Please refer to our webiste for cancellation policies. Regards - Shantara Reception Team


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    Asked about: Studio with Pool Access and Shared Deck • Answered on January 24, 2021
  • Our daughter will be travelling with us .. she will be 17 1/2 at the time is she considered an adult . Thanks in advance

    Hi, yes we accept adults from 16 years and above.


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    Answered on October 26, 2020
  • Hi just would like to know what facilities does the kitchenette have for cooking small meals?

    The kitchenette has a microwave and a small refrigerator, toaster and tea/coffee making facilities. Cockery, cutlery and utensils are also provided.


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    Asked about: Studio with Pool View • Answered on May 25, 2020
  • Is there a restaurant or bar at the resort?

    Thank you for your enquiry, no we do not have a bar or restaurant onsite. Regards - Shantara Reception Team


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    Answered on February 5, 2021
  • Hello do all the rooms have a spa ?

    Thank you for your enquiry, only our One Bedroom Apartments have spa baths, otherwise our Shantara apartments have an outdoor hot tub.


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    Answered on January 17, 2021
  • Hi there just wondering the studio pool view is it a full kitchenette (oven/stove top) ? My partner and I are eloping and we love the look of resort

    Good Morning, Our Studio Rooms do not have any cooking facilities. There are tea and coffee making provisions, toaster and microwave oven. If you are requiring a full kitchen, please look at our One Bedroom Apartments. Best Regards :O)


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    Answered on January 22, 2021
  • Can you smoke on the balcony outside only

    Hi, Sorry we are a non smoking property. No smoking on the property at all. Regards Manager


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    Answered on October 8, 2019
  • Can we get a refund because we are in Brisbane locdown

    Good Morning, Can you please advise me what surname the booking is under and your arrival date please. Regards - Shantara Reception Team


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    Answered on January 9, 2021
  • Hi, what’s the cancellation policy? Page only states “partial refund”. Thanks.

    Please refer to our webiste for full cancellation policy plus updated information on Covid19


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    Answered on July 17, 2020
  • Is airport transfer from Cairns included?

    Airport transfers from Cairns are not included in your booking. However, we can organise them for you if required and the cost will be added to your room charge.


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    Answered on February 2, 2020
  • Hello Are pool towels supplied?

    Yes, 2 per room. Extra pool towels can be purchased at reception for a small cost.


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    Answered on February 2, 2021
  • Hi. Are we entitled to a full refund if the border closes from Victoria

    Please refer to our webiste for Covid-19 cancellation information, plus our terms and conditions for normal cancellation policy. Regards - Shantara Reception Team


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    Answered on February 12, 2021
  • We would like to book 2 pool access rooms side by side 2/6 to 10/6/2021 Is this possible

    Please contact property direct


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    Answered on February 7, 2021
  • hi. just wondering about the pool hours please

    STANDARD HOURS ARE 7.30AM TILL 9PM


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    Answered on January 13, 2021
  • I noticed you an airport shuttle to Cairns. What’s the return cost please free m Cairns airport?

    The shuttle service is $46.00 per person each way.


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    Answered on February 25, 2021
  • Hi can you smoke on the balcony

    No, as we are a non-smoking Resort.


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    Asked about: Studio with Pool Access and Shared Deck • Answered on August 19, 2020

Host Info

Company review score: 9.2 Based on 6,460 reviews from 15 properties

15 managed properties
12 years of experience

Company info

We are a tranquil child-free property. We offer you the option to have a service each and everyday to have the true luxury of someone looking after you or you are able to have the reduced price of looking after yourself. We make looking after yourself a very easy option. Our friendly reception staff are here to answer any questions you may have about town or tours.

Property info

Shantara Resort Port Douglas is the youngest property in Port Douglas, it was opened in 2007 and is a holiday apartment resort for singles and couples looking for total relaxation and serenity in paradise. A short stroll to cosmopolitan Macrossan Street (400 meters) that offers an array of Restaurants, cafes, shops and a short walk to famous Four Mile Beach. The Shantara Team offers Personalised and freindly Service. Peace and tranquillity

Neighborhood info

Shantara is situated a short 3-4 minute stroll from the main street (Macrossan Street). We are close enough to walk anywhere in the main town without all the hub-bub and noise this entails. We are also only 3-4 minutes stroll down to the beautiful 4 Mile Beach.

Languages Spoken

English

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Macrossan Street
    0.2 miles
  • Marina Mirage
    0.3 miles
  • Crystalbrook Superyacht Marina
    0.4 miles
  • Rainforest Habitat Wildlife Sanctuary
    1.7 miles
  • Flames of the Forest
    5.9 miles
  • Mossman Gorge
    6.9 miles
Beaches in the Neighborhood
  • Four Mile Beach
    1,050 feet
  • Newell Beach
    5 miles
Closest Airports
  • Cairns Airport
    33.1 miles
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Amenities of Shantara Resort Port Douglas - Adults Only Retreat
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Outdoor furniture
  • Outdoor dining area
  • Outdoor furniture
  • Terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Garden
Kitchen
Freedom to eat when you want
  • Dining table
  • Toaster
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
Extra comfort
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Heating
  • Fan
  • Ironing facilities
  • Iron
  • Air conditioning
Outdoor & View
Enjoy the view
  • Pool view
Services & Extras
  • Wake-up service/Alarm clock
Activities
  • Golf course (within 2 miles) Additional charge
Living Area
Space for everyone to be together
  • Sitting area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • Opening times
  • Adults only
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
Spa
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Miscellaneous
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Shantara Resort Port Douglas - Adults Only Retreat takes special requests – add in the next step!

Check-in

3:00 PM - 6:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

8:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 16 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 16 and up are allowed)

Mastercard Visa Eftpos Shantara Resort Port Douglas - Adults Only Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Guests arriving before 07:00 hours or after 18:00 hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that a 2% surcharge applies for payments with American Express credit card.

Please note that all special requests are subject to availability upon check in, and cannot be guaranteed.

Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.

Please note that Shantara Apartments Port Douglas only caters for children over 16 years.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Shantara Resort Port Douglas - Adults Only Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 1 is required upon arrival – that's about 0.71USD. This deposit is fully refundable at check-out as long as there's been no damage to the property.

FAQs about Shantara Resort Port Douglas - Adults Only Retreat

  • Shantara Resort Port Douglas - Adults Only Retreat can accommodate this group size:

    • 2 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Shantara Resort Port Douglas - Adults Only Retreat on this page.

  • Check-in at Shantara Resort Port Douglas - Adults Only Retreat is from 3:00 PM, and check-out is until 11:00 AM.

  • Shantara Resort Port Douglas - Adults Only Retreat offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Golf course (within 2 miles)
    • Couples' massage
    • Spa facilities
    • Fitness
    • Neck massage
    • Hand massage
    • Back massage
    • Head massage
    • Foot massage
    • Full-body massage

  • Shantara Resort Port Douglas - Adults Only Retreat is 1,300 feet from the center of Port Douglas.

  • The prices at Shantara Resort Port Douglas - Adults Only Retreat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 1,150 feet from Shantara Resort Port Douglas - Adults Only Retreat.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Shantara Resort Port Douglas - Adults Only Retreat on this page.

  • Shantara Resort Port Douglas - Adults Only Retreat has the following number of bedrooms:

    • 1 bedroom

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The following parking options are available to guests staying at Shantara Resort Port Douglas - Adults Only Retreat (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Free parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.