The were lucky to be upgraded to an executive room which was excellent, very well appointed and spotlessly clean. The concierge staff were friendly and helpful and even knew our names before we had even checked in. Reception staff friendly and very efficient.

Martin Australia

Breakfast was yummy. Abit packed and cramped around where you get food from but i guess thats to be expected. Only suggestion I have is maybe have the plates in another location you have to excuse your way through people that are waiting at the egg station to get plates (this is the only place both me and my partner found plates), maybe have them prior to walking in?

Wildbore Australia

This hotel was conveniently located in the middle of everything, shopping, food, tourist attractions. We were able to walk to Korea town/ Chinatown for Asian food. Circular Quay, and the Rocks were also only about a 10-15 minute walk. The staff at the hotel were fantastic! Very friendly and helpful. The breakfast was fresh and delicious. The menu changed slightly daily, which was a nice surprise. I asked for a room with a view and early check in and was accommodated with both. The room was a good size for 3 people and clean. I would definitely stay here again.

Dyana United States of America

Staff were really friendly and helpful, nothing was too much trouble.

L Australia

Location was right in the middle of the shopping district and centrally located. Large tube was great for soaking for a tall person. Bathroom and bedroom very roomy.

Laurette United States of America

Great location, comfortable bed, good shower, Nespresso coffee machine.

Yevhen Australia

Extremely well located, near Darling Harbor with so many restaurants and to spend the evenings. Tram stop to Sydney Opera House is next door. In the middle of the shopping area. Staff extremely helpful. We were obliged to alter our trip because of the fires in the south-east, they helped us by extending our stay and keeping the room.

Walid Switzerland

The room was great, bed comfortable, the location was fabulous and the day spa was divine. They do not use towels, but super soft and luxurious linen so it is almost like you are in bed having a day spa treatment. I have been to alot of day spas and this is one of the best.

Rachel Australia

The hotel was centrally situated, within walking distance to Darling Harbour, Sydney Opera House, Chinatown. It is close to trains that make places outside of the city accessible. If you do not want to walk, the main attractions in Sydney is a short train ride away.

Jinny United States of America

I would just like to express my gratitude for the exceptional customer service at reception with each and every request I also would like to include the House keeping staff whom have been commendable with their efforts and co-operation with me.

Angela Australia