About this property

Refurbished in 2021, Mercure Sydney offers contemporary, spacious and light-filled rooms with renovated bathrooms, bedside USB ports, rain showers and a dedicated work space. Some rooms feature city views or a balcony. Located just a 4-minute walk from Central Station in the CBD (Central Business District), Mercure Sydney offers a heated rooftop swimming pool with panoramic city views, a sauna and a fitness center. The hotel is centrally located with bus, train and light-rail connections all within a 3-minute walk away. Sydney's iconic locations are easily accessible from the hotel, with both Chinatown and Darling Harbor just a 10 minute walk from the property, ICC Sydney is a 15-minute walk away and the Sydney Opera House and Harbor Bridge just 15 minutes' by train or light rail. Sydney International Airport is 20 minutes’ drive from Mercure Sydney, or just 4 stops away on the train line. Platform 818 Restaurant and Bar serves Australian and international cuisine, with a wide selection of bespoke cocktails and local wines. Eve's Bar offers craft beers and classic pub food, or you can take advantage of the hotel's 24-hour room service. The Mercure concierge team can provide sightseeing advice and assist guests with travel arrangements. The 24-hour reception can arrange car rental and dry cleaning services.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
and
1 sofa bed
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
1 queen bed
2 full beds
1 queen bed
2 full beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nancy
    Australia Australia
    Spacious and very clean room. Close to Central station and shops. Breakfast had a lot of variety and very fresh. Asked for 2 rooms on the same level and hotel followed through with request.
  • Cori
    Australia Australia
    location, amenities, staff members, view from hotel room
  • Mandy
    Australia Australia
    Love the rainbow disco light in the room pool was nice staff were smilingit
  • Chloe
    Australia Australia
    Location is great, next to a variety of transport including light rail, train, and tourist buses. Breakfast was also great, excellent variety, however the room was very dark/dimly lit. Not too sure why, made it harder to see, especially with kids.
  • Huiqin
    Australia Australia
    The location is convenient for traveling via Central and buses. The room space is relatively large amongst the city’s hotels.
  • Nznomad
    New Zealand New Zealand
    The room was a great size, clean and had an interesting view. The location was so good being beside the central train station and a walk distance to the restaurants and bar by the water.
  • David
    Australia Australia
    Breakfast is the best. The room was very nice. We were on level 14 and had a view looking up to Broadway. That may not sound spectacular, but at night with all the lights, It was special. We couldn't ask for a better room. Very bright and warm.
  • Sandi
    Australia Australia
    The location was fabulous. The rooms were spacious. Beautiful bathrooms. Friendly staff
  • Lee
    United Kingdom United Kingdom
    Helpful staff, concierge took luggage to our room. Nice bar area Good shower & comfy bed
  • Amy
    Australia Australia
    Room seemingly clean, hallway and lobby too. Concierge and reception team were easy to communicate and interact with given the time I contacted them wasn't too busy when I had questions or request. And the smart LED lights were cool feature!

Hotel area info

Restaurants

2 Restaurants On Site
  • Platform 818
    • Cuisine
      Australian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Eve's Bar
    • Cuisine
      American • British • Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Sydney

Great facilities! Review score, 8.4

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Radio
  • Fax
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs AUD 50 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • German
  • English
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Macedonian
  • Burmese
  • Portuguese
  • Russian
  • Swahili
  • Tamil
  • Thai
  • Filipino
  • Urdu
  • Vietnamese
  • Chinese

House rules

Mercure Sydney takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $65. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 80 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Sydney