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Art Series - The Chen

850 Whitehorse Road, 3128 Box Hill, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
625 reviews

The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part of the Plaza . One could also eat at the restaurants in the hotel. The swimming pool and the gym in the hotel are clean and nice. A rooftop on level 35 is good to look at sunrise and sunset.

Robert Australia

Well appointed room with excellent facilities. Bed super comfortable!

Vicki Australia

The location is very good. Can get anything from Boxhill Central

Yook Malaysia

fantastic environment, excellent service, friendly staff, fabulous room

Zhang Australia

Friendly staff, excellent facilities, very clean, convenient location

Roger Australia

Rooms are great. Good size and great little kitchenette. Very handy to pick up something at Coles and be able to prepare it in the room.

Strangybow Australia

Concierge , great apartment with a view and new amenities

Christian Australia

Room is clean and well presented. Bed is comfortable.

Luxi Australia

The air con didn't work but reception was very helpful in finding another room.

Lancelot Australia

Location is so convenient. Will definite come back

Siew Australia
8.2
Very Good
625 reviews
  • What guests loved the most:
  • “The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part...”
    Robert Robert Australia Australia
  • “Well appointed room with excellent facilities. Bed super comfortable!”
    Vicki Vicki Australia Australia
  • “The location is very good. Can get anything from Boxhill Central”
    Yook Yook Malaysia Malaysia
  • “fantastic environment, excellent service, friendly staff, fabulous room”
    Zhang Zhang Australia Australia
  • “Friendly staff, excellent facilities, very clean, convenient location”
    Roger Roger Australia Australia
  • “Rooms are great. Good size and great little kitchenette. Very handy to pick up something at Coles and be able to prepare it in the room.”
    Strangybow Strangybow Australia Australia
  • “Concierge , great apartment with a view and new amenities”
    Christian Christian Australia Australia
  • “Room is clean and well presented. Bed is comfortable.”
    Luxi Luxi Australia Australia
  • “The air con didn't work but reception was very helpful in finding another room.”
    Lancelot Lancelot Australia Australia
  • “Location is so convenient. Will definite come back”
    Siew Siew Australia Australia

Categories:

  • Staff 9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.3
  • Location8.8
  • Free WiFi8.5
High score for Box Hill
Swimming pool
Free WiFi
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Baggage storage

Get the celebrity treatment with world-class service at Art Series - The Chen

Featuring spectacular views of Melbourne CBD (Central Business District) and surrounding suburbs from the impressive rooftop pool and entertainment deck , Art Series - The Chen offers accommodations in Box Hill.

The suites feature vibrant works of Chinese born, Australian Artist, Zhong Chen. Each has a TV and is fitted with a private bathroom equipped with a shower. Guests have access to free WiFi in all rooms as well as in some public spaces.

You will find a 24-hour front desk at the property. Tram stops are located in front of the property. Secure parking is available for guests.

Melbourne is 18 mi from The Chen, while Olinda is 24 mi away. The nearest airport is Melbourne Airport, 18 mi from The Chen.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Art Series - The Chen has been welcoming Booking.com guests since Oct 24, 2017
 Hotel chain/brand: Art Series , Art Series Hotels

Show me more
Most popular amenities
Outdoor swimming pool
Parking on site
Free WiFi
Non-smoking rooms
Fitness center
Airport shuttle
Facilities for disabled guests
Restaurant
Family rooms

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1089 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
2 queen beds
1 king bed
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
8.8
Free WiFi
8.5
High score for Box Hill

Select topics to read reviews:

See what guests loved the most:

  • Robert
    AustraliaAustralia
    “The location is great as we could walk to Box Hill Plaza. Woolworths ,Coles, MacDonalds ,a variety of shops, train station and plenty of Asian food outlets are located in the main and the newer part of the Plaza . One could also eat at the...”
  • Vicki
    AustraliaAustralia
    “Well appointed room with excellent facilities. Bed super comfortable!”
  • Yook
    MalaysiaMalaysia
    “The location is very good. Can get anything from Boxhill Central”
  • Zhang
    AustraliaAustralia
    “fantastic environment, excellent service, friendly staff, fabulous room”
  • Roger
    AustraliaAustralia
    “Friendly staff, excellent facilities, very clean, convenient location”
  • Strangybow
    AustraliaAustralia
    “Rooms are great. Good size and great little kitchenette. Very handy to pick up something at Coles and be able to prepare it in the room.”
  • Christian
    AustraliaAustralia
    “Concierge , great apartment with a view and new amenities”
  • Luxi
    AustraliaAustralia
    “Room is clean and well presented. Bed is comfortable.”
  • Lancelot
    AustraliaAustralia
    “The air con didn't work but reception was very helpful in finding another room.”
  • Siew
    AustraliaAustralia
    “Location is so convenient. Will definite come back”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi. Do you have rooms with private balconies?
    Hello there, Thanks for your question! We do have rooms with balconies. These come under a specific room type of either a Studio Suite Balcony or a..
    Answered on 8 November 2019
  • What is the security deposit is required
    The security deposit for one room is $100 pre-authorization on a credit card and alternatively a $200 cash bond.
    Answered on 25 August 2019
  • Parking free?
    Good afternoon, There are two options for parking, both will incur an additional fee. Self Parking: $9.00 per night, per vehicle. Valet Parking:..
    Answered on 6 January 2020
  • HI, do you currently have room service at the hotel?
    Hi Team, Unfortunately room service options are not available until further notice. Thank you and have a nice day. Regards The Chen Team
    Answered on 22 May 2020
  • Is room service all night?
    Hello, Our room service is provided through Deliveroo services so it is dependent on the opening hours of the restaurants available in the area for th..
    Answered on 30 March 2021
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Zero Mode

    Food: Australian

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea

    Menu: À la carte

    Golden Lilly

    Food: Asian

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of Art Series - The Chen
Most popular amenities
Outdoor swimming pool
Parking on site
Free WiFi
Non-smoking rooms
Fitness center
Airport shuttle
Facilities for disabled guests
Restaurant
Family rooms
Bathroom
  • Private Bathroom
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Fold-up bed
Food & Drink
  • Coffee house on site
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs AUD 16 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English

House rules

Art Series - The Chen takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 70.75USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Art Series - The Chen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that self parking is charged at $16 per day while valet parking is currently unavailable. Please note that there is a 1.1% charge when you pay with a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 100 is required on arrival. That's about 70.75USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Art Series - The Chen

  • Room options at Art Series - The Chen include:

    • Studio
    • Suite

  • Art Series - The Chen is 0.8 miles from the center of Box Hill.

  • Check-in at Art Series - The Chen is from 2:00 PM, and check-out is until 11:00 AM.

  • Art Series - The Chen offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental (additional charge)
    • Swimming pool
    • Fitness

  • The prices at Art Series - The Chen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Art Series - The Chen has 2 restaurants:

    • Zero Mode
    • Golden Lilly

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.