Featuring air-conditioned rooms with a flat-screen TV, Vale Hotel Aitkenvale features a bistro, a bar and an indoor children’s playground. The hotel is 15 minutes’ drive from central Townsville. You can enjoy pizza, pasta and New York steak at the bistro, or just have a casual drink with friends at the bar. There is live music on some nights. Guests can visit the large variety of fish life at the Reef HQ Aquarium, which is 15 minutes’ drive from the Vale Hotel. Townsville Airport and the Museum of Tropical Queensland are within 20 minutes’ drive.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
4 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.3
Comfort
8.2
Value for money
8.2
Location
8.3
Select topics to read reviews:

See what guests loved the most:

  • Leonard
    Australia Australia
    99% happy, I knew it is not new, but was clean, mostly friendly efficient staff, decent food, cold beer. Got a senior discount I wasn’t aware of, saved me 25% a night on quote, so more than happy. Would do it all again
  • Lara
    Australia Australia
    Great location, reception staff very friendly, clean, good value, good facilities, good security.
  • Maree
    Australia Australia
    Loved that room 2 had its own private car park....when I return I will request same..They had air con on prior to arrival....was fantastic.

Hotel area info

Restaurants
2 Restaurants On Site

  • The Vale Hotel Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Graziers Steakhouse
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Vale Hotel

Most popular amenities
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Bar
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Evening entertainment
  • Kids' club
  • Pool table
    Additional charge
  • Playground
Media & Technology
  • Flat-screen TV
Food & Drink
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is not needed).
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Family rooms
    • Non-smoking rooms
    • Iron
    Languages Spoken
    • English

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Vale Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 10:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of AUD 100 is required on arrival. That's about USD 66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Vale Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that reception hours are as follows:

    Monday-Friday 8:00 until 18:00.

    Saturday-Sunday 7:00 until 15:30.

    A manager is on-site until 01:00 for late check-in.

    Please note that guests must be over 18 years of age or accompanied by an adult.

    You must show a valid photo ID upon check in.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Vale Hotel

    • Vale Hotel offers the following activities/services (charges may apply):

      • Playground
      • Pool table
      • Kids' club
      • Evening entertainment

    • Check-in at Vale Hotel is from 2:00 PM, and check-out is until 10:00 AM.

    • Vale Hotel has 2 restaurants:

      • Graziers Steakhouse
      • The Vale Hotel Bistro

    • The prices at Vale Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Vale Hotel is 3.7 miles from the center of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Vale Hotel include:

      • Studio
      • Apartment
      • Family