• Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
  • Elevator

Mercure Welcome Melbourne is located right on the Bourke Street Mall, in Melbourne's CBD (Central Business District) and within 4 minutes' walk of Emporium Shopping Center. Sea Life Melbourne Aquarium is 20 minutes' walk away. This hotel is close to some of the city’s major attractions including Melbourne Cricket Ground, Rod Laver Arena, Crown Casino and Melbourne Convention Center. For your convenience there is a tram stop right outside the property. Flemington Racecourse for Melbourne Cup Day is 23 minutes' drive away. Louden Kitchen and Grill serves breakfast daily, including fresh fruit, baked goods and cooked options. Each air-conditioned room at Mercure Welcome features a refrigerator. All rooms have a private bathroom with free toiletries. You can ask the tour desk for information on local activities. Luggage storage and a 24-hour front desk are also available.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.1
Comfort
8.0
Value for money
7.8
Location
9.3
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Karen
    United States of America United States of America
    Great location, fairly comfortable, clean bathroom with good water pressure.
  • Vu
    Vietnam Vietnam
    Location is great. Right in the center of Melbourne city. Breakfast included.
  • Natalie
    Australia Australia
    Clean, child friendly and the staff were very helpful and friendly.

Hotel area info

Restaurants
1 Restaurant On Site

  • Louden Bar and Grill
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Mercure Welcome Melbourne

Most popular amenities
  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs AUD 24 per day.
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Hypoallergenic
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Car rental
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English

    House rules

    Mercure Welcome Melbourne takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 16 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    AUD 30 per child, per night
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    AUD 30 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos JCB Diners Club American Express Cash Mercure Welcome Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note, there is a 1.4% credit card surcharge when using a credit card.

    Please note that the credit card used to make the reservation and a photo identification will be required on arrival. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Mercure Welcome Melbourne

    • Room options at Mercure Welcome Melbourne include:

      • Double
      • Twin
      • Triple

    • The prices at Mercure Welcome Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Mercure Welcome Melbourne offers the following activities/services (charges may apply):

      • Mercure Welcome Melbourne is 800 feet from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Mercure Welcome Melbourne is from 2:00 PM, and check-out is until 11:00 AM.

      • Mercure Welcome Melbourne has 1 restaurant:

        • Louden Bar and Grill

      • Guests staying at Mercure Welcome Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

        Breakfast option(s) include:

        • Buffet