Hotel
Travel Sustainable property

Mercure Welcome Melbourne

265 Little Bourke Street, 3000 Melbourne, Australia – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 1824 reviews)

Real guests • Real stays • Real opinions

7.5
Good
1,824 reviews

Close to city centre and shops. Staff can store bags when you check out of morning.

Margaret Australia

The location is perfect for a Melbourne city trip. We had access to plenty of tram options to get around, especially to Rod Laver Arena where we saw the tennis. There are plenty of shops around for just about everything - fashion, necessities, food and drink. The hotel is modern and very clean, staff were lovely and helpful.

Amanda Australia

Allows early check in if room is available. Located near Chinatown and lots of restaurants! Located beside Emporium!

Cybelle Philippines

Location was great. Easy access to City and restaurants.

Jim Australia

Early Check in was available Staff is really good and cooperative Location Value for Money

World1 India

Location was perfect, easy access to everything we wanted to do. The room was clean & tidy and the beds were very comfortable, but definitely prefer my own pillow... The staff were very polite, friendly and helpful, absolutely loved our stay.

Michelle Australia

Room was good, quiet and comfortable. Excellent position in the centre of Melbourne.

Sharon Australia

The location was excellent and the facilities were great.

Adam Australia

Exceptionally friendly staff who are always helpful, attentive, and efficient - from reservations, cleaners to the concierge. Always the same for each visit. Excellent location, centrally located which is one of the reasons I always stay. Having a later checkout at 11.00am is such a bonus as well.

Jodie Australia

Staff were fabulous, helpful and attentive. Complimentary chocolates were a lovely unexpected touch.

Elizabeth Australia
7.5
Good
1,824 reviews
  • What guests loved the most:
  • “Close to city centre and shops. Staff can store bags when you check out of morning.”
    Margaret Margaret Australia Australia
  • “The location is perfect for a Melbourne city trip. We had access to plenty of tram options to get around, especially to Rod Laver Arena where we saw the tennis.”
    Amanda Amanda Australia Australia
  • “Allows early check in if room is available. Located near Chinatown and lots of restaurants! Located beside Emporium!”
    Cybelle Cybelle Philippines Philippines
  • “Location was great. Easy access to City and restaurants.”
    Jim Jim Australia Australia
  • “Early Check in was available Staff is really good and cooperative Location Value for Money”
    World1 World1 India India
  • “Location was perfect, easy access to everything we wanted to do. The room was clean & tidy and the beds were very comfortable, but definitely prefer my own pillow...”
    Michelle Michelle Australia Australia
  • “Room was good, quiet and comfortable. Excellent position in the centre of Melbourne.”
    Sharon Sharon Australia Australia
  • “The location was excellent and the facilities were great.”
    Adam Adam Australia Australia
  • “Exceptionally friendly staff who are always helpful, attentive, and efficient - from reservations, cleaners to the concierge. Always the same for each visit.”
    Jodie Jodie Australia Australia
  • “Staff were fabulous, helpful and attentive. Complimentary chocolates were a lovely unexpected touch.”
    Elizabeth Elizabeth Australia Australia

Categories:

  • Staff8.5
  • Facilities7.5
  • Cleanliness8.0
  • Comfort7.9
  • Value for money7.7
  • Location9.3
  • Free WiFi8.6
City view
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Non-smoking rooms
Safe
Baggage storage
Heating

Stay in the heart of Melbourne – Excellent location – show map

Mercure Welcome Melbourne is located right on the Bourke Street Mall, in Melbourne's CBD (Central Business District) and within 4 minutes' walk of Emporium Shopping Center. Sea Life Melbourne Aquarium is 20 minutes' walk away.

This hotel is close to some of the city’s major attractions including Melbourne Cricket Ground, Rod Laver Arena, Crown Casino and Melbourne Convention Center. For your convenience there is a tram stop right outside the property. Flemington Racecourse for Melbourne Cup Day is 23 minutes' drive away.

Louden Kitchen and Grill serves breakfast daily, including fresh fruit, baked goods and cooked options.

Each air-conditioned room at Mercure Welcome features a refrigerator. All rooms have a private bathroom with free toiletries.

You can ask the tour desk for information on local activities. Luggage storage and a 24-hour front desk are also available.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Mercure Welcome Melbourne has been welcoming Booking.com guests since Oct 3, 2008
 Hotel chain/brand: Mercure

Show me more
Most popular amenities
Parking
Free WiFi
24-hour front desk
Non-smoking rooms
Restaurant
Room service
Facilities for disabled guests
Laundry
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

Breakfast Info

Full English/Irish, American, Buffet

Saved to 11742 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
2 twin beds
1 king bed
1 twin bed
and
1 king bed
2 twin beds
1 king bed
1 queen bed
2 queen beds
2 twin beds
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.5
Facilities
7.5
Cleanliness
8.0
Comfort
7.9
Value for money
7.7
Location
9.3
Free WiFi
8.6

Select topics to read reviews:

See what guests loved the most:

  • Margaret
    AustraliaAustralia
    “Close to city centre and shops. Staff can store bags when you check out of morning.”
  • Amanda
    AustraliaAustralia
    “The location is perfect for a Melbourne city trip. We had access to plenty of tram options to get around, especially to Rod Laver Arena where we saw the tennis. There are plenty of shops around for just about everything - fashion, necessities,...”
  • Cybelle
    PhilippinesPhilippines
    “Allows early check in if room is available. Located near Chinatown and lots of restaurants! Located beside Emporium!”
  • Jim
    AustraliaAustralia
    “Location was great. Easy access to City and restaurants.”
  • World1
    IndiaIndia
    “Early Check in was available Staff is really good and cooperative Location Value for Money”
  • Michelle
    AustraliaAustralia
    “Location was perfect, easy access to everything we wanted to do. The room was clean & tidy and the beds were very comfortable, but definitely prefer my own pillow... The staff were very polite, friendly and helpful, absolutely loved our stay.”
  • Sharon
    AustraliaAustralia
    “Room was good, quiet and comfortable. Excellent position in the centre of Melbourne.”
  • Adam
    AustraliaAustralia
    “The location was excellent and the facilities were great.”
  • Jodie
    AustraliaAustralia
    “Exceptionally friendly staff who are always helpful, attentive, and efficient - from reservations, cleaners to the concierge. Always the same for each visit. Excellent location, centrally located which is one of the reasons I always...”
  • Elizabeth
    AustraliaAustralia
    “Staff were fabulous, helpful and attentive. Complimentary chocolates were a lovely unexpected touch.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi! What’s would be the best parking option? Thank you!
    Self-Parking is $24.00 AUD per vehicle per day inclusive of 10% Tax. It's Wilson's parking in 180 Russell Street. Please bring your entry ticket and..
    Answered on 2 August 2022
  • How much it cost for airport shuttle service?
    Dear Team, Please be advised Skybus Airport Shuttle from Melbourne Tullamarine Airport is only AUD $19.75 including 10% Tax per person each way and t..
    Answered on 24 February 2022
  • why is it so expensive
    I'm not sure which dates you are referring too, but our rates fluctuate depending on the dates and availability
    Answered on 8 April 2022
  • How late can we check in
    The hotel is open 24hours, the doors may be locked if you arrive after 10pm, however there will be a number to call on the door and someone will let you in.
    Answered on 10 January 2022
  • Hi there! If I have a late flight on the day I leave could I put my bags in reception till the end of the day after checking out?
    Yes. Please speak to our front desk team upon check out.
    Answered on 11 November 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Louden Bar and Grill

    Food: Australian

    Menu: À la carte

Amenities of Mercure Welcome Melbourne
Most popular amenities
Parking
Free WiFi
24-hour front desk
Non-smoking rooms
Restaurant
Room service
Facilities for disabled guests
Laundry
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs AUD 24 per day.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Baggage storage
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Hypoallergenic
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Car rental
    • Carpeted
    • Elevator
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English

    House rules

    Mercure Welcome Melbourne takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 16 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    AUD 40 per child, per night
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    AUD 40 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos JCB Diners Club American Express Mercure Welcome Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Please note that there is a 1.3% charge when you pay with a credit card.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Mercure Welcome Melbourne

    • Check-in at Mercure Welcome Melbourne is from 2:00 PM, and check-out is until 11:00 AM.

    • Room options at Mercure Welcome Melbourne include:

      • Double
      • Twin
      • Triple

    • Mercure Welcome Melbourne is 800 feet from the center of Melbourne.

    • Mercure Welcome Melbourne has 1 restaurant:

      • Louden Bar and Grill

    • Guests staying at Mercure Welcome Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Full English/Irish
      • American
      • Buffet

    • The prices at Mercure Welcome Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Mercure Welcome Melbourne offers the following activities/services (charges may apply):

      • Happy hour