No, we were closed throughout majority of last year during the pandemic and have never been used as a quarantine hotel.

There is a Wilson's carpark across the road from us at 86 Sussex Street. We can validate your ticket for $54.00 per 24 hours with multiple exits. Their weekend rate is $30 a day. Our reception team will help you receive the discount when you arrive.

We have discounted hotel parking tickets which allow multiple entries and exits at the Wilson's Carpark across the road. It is charged $54.00 AUD per 24 hours to your room bill.

Yes it is. Kind regards West Hotel team.

We only have bathtubs in our suites. Kind regards, West Hotel team.

We have bath tubs in our suites

There is a small fridge in the room. If you require we can also store it for you.

We have an external laundry service, there will be a laundry bag and price list in one of the drawers in guests rooms. Please contact reception once the form is filled out and they will contact housekeeping to collect the laundry bag from guest room

Wi-Fi is complimentary for all of our Hilton Honors members, you can sign up free upon arrival.

Hotel standard check in time is from 3pm and check out is by 12pm. If guests would like a early check-in or late check-out they can definitely request it however, we cannot guarantee or confirm as it is depending on hotel availability.

We have a cold continental buffet and all our hot items are cook to order.

Sorry for the delay it is $100 per night on top of the room payment.

We do not have any rooms with a balcony however we do have a beautiful atrium in the middle of our Hotel you're more than welcome to use.

Yes we do, please make a note on your reservation.

We don't have a pool but for the gym and to ensure we adhere to social distancing guidelines please contact Reception to confirm current availability.

Continental breakfast bar & hot plate item, freshly made to order.

There is Google Chromecast available on the TV's in the room where you can stream from your phone using Wi-Fi.

We do have interconnecting rooms available in the hotel, however these are only in the configuration of a King room interconnecting with a Twin room (2 single beds).

Please be advised that only our Suites have a bath tub.

There is a Wilson's carpark across the road from us at 86 Sussex Street. We can validate your ticket for $54.00 per 24 hours with multiple exits. Their weekend rate is $30 a day. Our reception team will help you receive the discount when you arrive.