Dear Guest Unfortunately, we don’t offer pick up services from the Airport, you have to arrange it yourself. We can arrange a drop off service to the Airport from our hotel for $16 per person. Booking a pick up is very easy and there are many online sites for this. Alternatively, you can catch a train from the Airport direct to Museum Train Station and it’s only a 3 to 5 minute walk from Museum Train Station to Song Hotel Sydney. Taxi services would cost around $50, which is subject to the number of persons and traffic conditions. Song Hotel Sydney

Dear Guest All our rooms have hair dryers. Song Hotel Sydney

Dear Guest Our premium king en-suite rooms have bathrooms inside (private bathroom). Song Hotel Sydney

Hello! The walk from the hotel to darling harbor will take approximately 15-20 minutes walk.

Dear Guest Some of our rooms have balconies. Please note they only open just enough to provide fresh air. No one is allowed out on the balcony because of safety issues. Song Hotel Sydney

Dear Guest Room preferences are subject to availability and cannot be guaranteed. We will do our best to meet your request. If you have a current booking, please message our hotel directly and we will take a look at your booking.

Yes, we have 24 hour reception. (Please press the buzzer on the main entrance if the door is locked.)

Dear Guest We only have digital TV not foxtel in our rooms. Song Hotel Sydney

Dear Guest All our rooms have air conditioning. Song Hotel Sydney

Dear Guest For any bedding request, please ask our hotel directly for more information. Song Hotel Sydney

Dear Guest We have double en-suite rooms (standard) and premium en-suite room (newer rooms). I am not sure which photos you are referring to. Song Hotel Sydney

Dear Guest The room type you have is a Premium King Room (King bed). It is a standard King Bed size. Song Hotel Sydney

Dear Guest For baby cots, it is provided free of charge but can only be placed in certain rooms. You must contact our hotel before booking to confirm this; if not the cot will not be provided. Song Hotel Sydney

Dear Guest Shared bathroom rooms mean: the room is private but the toilet and shower facilities are outside, shared among other guests. There are separate male and female facilities on each shared bathroom level. Song Hotel Sydney

Please visit our policy section on our hotel description page. It explains our parking situation. Parking is at cost.

Dear Guest For our hotel, we only offer daily rates. Our check in is from 2 pm, check out 11 am. For stays such as 8 am to 2 pm, you would need to book a night in advance for two nights to cover that time. Song Hotel Sydney

Check in starts from 2 pm. If your room is ready you can check in earlier, but this is subject to availability. You can leave your luggage in our luggage room and check in later if you arrive early. Our check out time is 11 am. If you need to store your luggage for the day, we can provide this service free of charge (we do not do 24 hour luggage storage). Please note that we do not guarantee an early check in under any circumstances or a late check out under any circumstances. You must talk to our front desk staff for more information.

Dear Guest We do not have onsite car parking but there is nearby public car park called "Secure Car Park". Address: 101 Goulburn Street, Sydney Enter via Goulburn Street Corner of Goulburn and Elizabeth Street We sell discounted tickets for this car park only, it's $25 per day. *Please note, these discount tickets are only for single use (no multiple entry or exit allowed) and you can buy only up to 3 days at a time. If you like to park your car more than 3 days then you must move out your car every 3rd day. Also, the car park has a maximum height of 1.95m Song Hotel Sydney

Dear Guest Our king size bed is in Australian standards. Song Hotel Sydney

Dear Guest Shared bathroom rooms do not have en-suites (private bathroom). This is explained before making the booking, and it is also shown in confirmation letters. Song Hotel Sydney