You can cancel for free until 12:00 AM on the day of arrival. If you cancel after 12:00 AM on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
The 5-star Swissotel Sarajevo offers contemporary designed rooms, ideally located 1.1 mi from Latin bridge and 1.3 mi from Bascarsija Street. Guests can enjoy a blend of Middle Eastern and traditional cuisine in the hotel restaurants. Free WiFi is available throughout.
All of the rooms and suites feature a flat-screen TV, coffee and tea making facilities, large windows with city views and private bathrooms with a walk in shower.
Breakfast is served at Café Swiss, which provides all day dining, with a variety of choices for a quick business lunch or snacks. The Fusion Restaurant offers a blend of Middle Eastern and traditional cuisine while Swiss Lounge offers coffee and sweets. Alcoholic beverages are not served in this hotel.
The Golden Rain Spa includes an indoor swimming pool and various beauty and spa treatments. A conference room and business facilities are available at the hotel.
Shopping Mall City Center is adjacent to Swissotel hotel while nearest attractions such as Sebilj Fountain are within a 10-minute drive. The nearest airport is Sarajevo International Airport, 5 mi from the hotel.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
There are more repeat guests here than most other properties.
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Availability
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Guest reviews
Categories:
Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.6
Location
9.5
Free Wifi
8.4
Select topics to read reviews:
Guests who stayed here loved
Sandra
Lebanon
“Everything is amazing, the staff and the location besides to the services provided. Met the best staff ever.”
Y
Yaser
Kuwait
“Exellent location and very nice staff
Helpful and cooperative
It was amazing”
Ibrahim
Saudi Arabia
“Everything was great. Clean rooms, friendly staff, good breakfast and room service.”
K
Khalifah
Kuwait
“The hotel location is very nice it’s close by to all the facilities you need in Sarajevo. The hotel staff was extremely friendly and helpful. The hotel services is very nice. The breakfast choices was great. The room I stayed in was comfortable...”
Mohamed
United Kingdom
“The Swissôtel was fantastic, but what truly set it apart was the exceptional staff. Breakfast was excellent, and the team—including Dragana, Ammina, Selma, Emir, Nedal, and Lamya, to name just a few—were absolutely brilliant. They were friendly,...”
H
Hayat
Kuwait
“I liked every thing especially the shampoo and conditioner
The staff was friendly”
A
Ahmed
Saudi Arabia
“- Location is excellent, you stay in the SSC Mall , and the stay was great
- Excellent breakfast food”
A
Artan
Albania
“Excellent hotel , food, staff , location , we have enjoyed very much !”
Jasminka
United States
“I really enjoyed my stay at Hotel Swissotel. The location is excellent—close to everything, yet peaceful. The staff were friendly and helpful, making me feel very welcome throughout my stay. Everything was exceptionally clean, which I truly...”
K
Ken
United States
“We like the location and the cleanliness/size of the room, also it is next to the mall which is very convenient”
Hotel area info
Restaurants
2 Restaurants On Site
The Fusion
Cuisine
Local • International
Open for
Brunch • Lunch • Dinner
Ambience
Family-friendly • Modern
Dietary options
Vegetarian • Gluten-free
Cafe Swiss
Cuisine
Local • International
Open for
Breakfast
Ambience
Family-friendly • Modern
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
Swissotel Sarajevo takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 5 years
Crib upon request
Free
6 - 11 years
Extra bed upon request
€ 15 per child, per night
12+ years
Extra bed upon request
€ 30 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Swissotel Sarajevo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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Lebanon“Everything is amazing, the staff and the location besides to the services provided. Met the best staff ever.”
Kuwait“Exellent location and very nice staff Helpful and cooperative It was amazing”
Ibrahim
Saudi Arabia“Everything was great. Clean rooms, friendly staff, good breakfast and room service.”
United Kingdom“The Swissôtel was fantastic, but what truly set it apart was the exceptional staff. Breakfast was excellent, and the team—including Dragana, Ammina, Selma, Emir, Nedal, and Lamya, to name just a few—were absolutely brilliant. They were friendly,...”
Albania“Excellent hotel , food, staff , location , we have enjoyed very much !”
United States“I really enjoyed my stay at Hotel Swissotel. The location is excellent—close to everything, yet peaceful. The staff were friendly and helpful, making me feel very welcome throughout my stay. Everything was exceptionally clean, which I truly...”
