The plates were too high I could not reach them. I am a short girl.

I loved the cleanliness of the room. The jacuzzi was wonderful. Very relaxing after a full day. The staff was friendly. It was like a home away from home. I loved the scenery.

Stayed in July 2022

The food and the wifi leave a lot to be desired. The wifi is spotty at the best of times. Ensure you have a good mobile travel package or be willing to put up with intermittent connectivity. Breakfast: I did the buffet each morning and it was good. Same items each day but with only a 3 night stay it was lovely. Lunch: Ate at the beach bar once. It is overpriced for basic and subpar fare. If you are looking for fresh and authentic this is not the place. Very "American" cuisine (cue the frozen fries). Dinner: I also ate the Italian restaurant (best meal I had during my stay), and the Zen (Thai/Japanese). The latter was a huge disappointment. Again, sub par fare for extraordinary prices.

The property is stunning and ideal if you are looking for a place to relax. Note that it is not located close to "town" or any local amenities and that you would need to travel 25-30 mins to do so. The cliff views are spectacular. I will also note that on my last day my flight was delayed by 5 hours. The staff extended my room with no issues.

Stayed in June 2022

The initial check in went very badly, but this was resolved promptly to our satisfaction, and followed up thoroughly by the hotel manager. the hotel itself was isolated, but on a small island a hire car can easily resolve this.

Friendly and attentive staff. Lots of facilities and the hotel made great efforts to compensate for gaps such as the beach, which was unfortunately covered in seaweed. I thought the breakfast was very good. The kids’ club is a great option which our daughter enjoyed on the couple of occasions she used it

Stayed in June 2022

Concierge service should be more proactive. Clearance of the sea weed on the beach.

Room was comfortable with good air-conditioning. Breakfast was enjoyable.

Stayed in May 2022

very few places to eat and drink considering the size of the property and booking system did not always work. sun beds on Veranda were dirty and did not want to sit in them. exterior of the property and windows quite dirty.

beautiful location, staff friendly and helpful. room very big and comfortable bed.

Stayed in March 2022

We have 2 young children and would have liked more information on the restaurant takeaway and/or delivery options, we assumed for a couple of days that we couldn’t do this. Also, we had washing machine in the room but no clothes dryer which was a shame to save energy and not use the tumble dryer.

We stayed in a 2 bed apartment which was stunning. Whilst next to the construction site it didn’t impact and the room and balcony were amazing. Great site with the village and shops and great pools and amazing beach.

Stayed in March 2022

I booked on booking.com and paid but when I got to the hotel they said I hadn’t paid so I paid again. It was only when my bank statements came in that I realised they had taken the money off me twice! Their accounts sept must have noticed but thought they could get away with it.

Stayed in February 2022

House keeping was unreliable, three days we had no house keeping. Not enough staff at times, left waiting to be served, the restaurant Apps don't work

Breakfast menu needs more choice, same every day for two weeks

Stayed in March 2022

The buffet breakfast was disappointing, not enough variety so felt not good value for money. Because of this most mornings we had to fend for ourselves, bought a few things to rustle up our own breakfast. No safe in room, called reception and that was brought in straightaway. Room layout was odd, air con in the bathroom, ceiling fan not directly in the middle of the ceiling so at night was quite uncomfortable, also a flickering light all throughout the night above the bed area coming from the smoke alarm, not sure why it's positioned there. Our room was supposedly a junior suite but it had an adjoining door to the room next door and all conversations could be heard, so not enough privacy. No laundry info so again called reception who said a bag and form should have been in the room and would send this over, no joy by the next day so we got a form from reception and used a spare waste bag. Called reception to let them know the laundry was ready for collection at 9am, when we got back in our room at 8pm, it was still there! No one answered at reception so we had to wait til the following morning. The service was for wash, dry and press, our clothes was returned in a clear plastic bag, roughly folded which was beyond disappointing. None of the items could be worn without us pressing them ourselves. When I complained was told we should have supplied the hangers if we wanted them to be hung!!! Anyway we asked to be refunded as that service was poor, spoke to Nikita at reception who I must say was the only rude and impolite staff or person we'd encountered in our entire stay here. Everyone else has been fabulous to speak to and very helpful. Nikita was not.

The location was fairly secluded but not totally isolated. Walking distance to 2 beaches nearby but not much else nearby in terms of shops/ eateries. The grounds are beautiful and staff extremely welcoming and friendly. The small village area is lovely with a few quaint shops and a variety of places to have lunch or dinner. The bed was huge with a comfy mattress and pillows. Hygiene here was excellent, sanitisers everywhere and masks worn by all staff at all times.

Stayed in March 2022