There was a huge line to check in, we needed to wait more than 30 min to be admitted. The beds were two separated beds while I asked for a double bed. My bedroom had a water leak from the upstairs room, and the ceiling just felt out.. thank God nobody got hurt. The staff just moved us to another similar room, without 'sorrys' or any 'compensation' for the stress caused.

The location is awesome, the beds are comfortable and there's a bar on the rooftop where you can see the Brussels skyline and enjoy a drink while admiring the sunset.

Stayed in June 2022

The internet wasn´t working that well. We were giving a room a bit far away from the rest so the signal was very bad. The check in/out could be faster.

It is well located, 5 min walking distance from Manekenn Piss and the start of the touristic area. The room were nice and the staff friendly.

Stayed in April 2022

Our mini fridge wasn’t working and the maintenance person had already finished for the day, but they let us put items in the fridge at reception.

Lovely comfortable bed and good quality linens. Super convenient location. Nice staff.

Stayed in June 2022

The Check-in time was 15h. Even though it was a Sunday, they would not check in ANYBODY until 15h. So many guests were sitting around or standing around just waiting to check in. This was just silly. It is not as if ALL the rooms were suddenly cleaned and ready immediately at 15h. I'm sure many were ready before. The staff at the hotel were not at all trained in hospitality for welcoming guests. We decided to leave our luggage and go for a walk, but the guy at reception said the hotel did NOT have a place to leave luggage! In fact, there were TWO different rooms for this purpose! At 15h a different group of reception workers arrived who were slightly more customer oriented, but not a lot. And of course, at 15h ALL the guests had now to queue in line to check-in because they had not been allowed to do so an hour earlier! Even though I reserved a "Business Class Double Room" it was far from business class. An ancient telephone from maybe the 1970s had bare wires dangling and would only make a call when the loose wires were correctly jiggled. The safe in the room only had numbers 4-5-6 working, and once we made a code with those numbers and closed it the safe would not open. We needed to get money and other things out of the safe, but the hotel told us there was nobody to open it. They said we could wait until the next morning! But we had dinner reservations and I did not feel confident waiting until the next morning when we would be checking out and leaving the hotel! Finally after strongly insisting they had somebody come back to the hotel who could open it. But I waited 45 minutes to get the safe open. The Breakfast buffet had the usual disgusting watery made-from-powder scrambled eggs and orange juice from a dispenser machine. The coffee came from individual serving machines, but was very acidic, like the machine required maintenance that it never saw. The hotel has an excellent central location, is clean and safe. And the low price is unbeatable.

Stayed in June 2022

The hallways were a bit dated

Very good location

Stayed in June 2022

Great location, clean, spacious room, plenty of storage, we were able to check in at 11 am as our room was ready. It was wonderful to be able to unpack and start exploring the city. Very close (10 min walking) to south and central train stations. It was very quiet at night and we were able to rest well. We loved the bar with terrace and gorgeous view of the city on 8 floor.

Stayed in June 2022

The lobby looks *slightly* nicer than the rest of the hotel.

The toaster in the breakfast room lived up to its reputation.

Stayed in May 2022

The shower in the bath is a little low and the temperature was a bit difficult to regulate.

Clean room, friendly staff, nice breakfast and it's close to the city Centre and Midi.

Stayed in June 2022

Close to the centre of town & the metro. Good size room with a comfortable bed. Good breakfast. Stayed here previously

Stayed in June 2022