Name: Hotel Imperial
Address: Van Iseghemlaan 76, Oostende Center, 8400 Ostend, Belgium, Van Iseghemlaan 76, West-Flanders, 8400, Belgium
Price range: Prices for upcoming dates start at $60 per night (We Price Match)
Rating: 7.4

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Guest reviews (2,182)

Hotel Hotel Imperial

Beachfront. Property is on or right next to the beach.

This neighborhood is a great choice for travelers interested in shopping, restaurants and food – Check location Van Iseghemlaan 76, Oostende Center, 8400 Ostend, Belgium – This neighborhood is a great choice for travelers interested in shopping, restaurants and food – Check location Great location - show map

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Newest Reviews for Hotel Imperial

Reviewed: January 5, 2020

Dups
Germany

1 helpful vote
10

“Oostende imperial”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
We knew there would be an extra fee for the dog, there always is but thought twenty five euro was a wee bit much. We don't mind paying for the dog but we wish the amount of extra costs would be mentioned when booking. The room was a bit cold.
The room was beautiful, very comfortable bed. Very nice staff. Location perfect :one minute from the beach. Nice breakfast.

Stayed in January 2020
Reviewed: December 7, 2019

Yvette
United Kingdom

3 helpful votes
4.2

Disappointing
- • Leisure trip
- • Travelers with friends
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms were either too hot or too cold, no thermostat in the rooms. Mattresses need replacing as they’re sagging in the middle. The whole sleeping accommodations need refurbishment. Despite it being a no smoking hotel the rooms and corridors reeked and there were cigarette burns in the curtains. No showers just a shower head fastened to the wall down near the taps with no screen or curtain, couldn’t use it hand held without soaking the whole bathroom. Towels were the type that didn’t dry you. Lighting is poor in the bedrooms. Staff went into your room while you were at breakfast and still carried on as though you weren’t there when you got back. One of our group got back to her room to find the maid by the side of her bed barefoot and fastening up here trousers!! The bar is tiny (3 tables and 9 chairs) but despite this you are not allowed to take drinks to the pleasant lounge area - it gives the feel of running the hotel for their convenience not their paying customers. We were there for four nights and as the week went by there was less and less choice at breakfast and when we asked for natural yoghurt (usually in a big bowl) we were told no and pointed to the pots of jelly like fruit yoghurt. Several people had to ask for the juice, bread, croissant, coffee etc etc to be replenished. One of our group was (alone) in a single room that had an interconnecting (very badly fitting) door, besides the noise from the next room it made her feel very vulnerable. When we asked if she could move the staff weren’t very helpful and said there was no single room available and she would have to pay extra to go into a double, they only let her move to another single when we insisted. This was our 4th stay at this hotel and it has definitely gone down hill. We will not be back.
Location

Stayed in December 2019
Reviewed: November 17, 2019

Mrs
United Kingdom

1 helpful vote
2.5

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Very very old rooms Pictures on Booking.com all new Rooms Very poor
Would never stay again

Stayed in November 2019
Reviewed: November 14, 2019

Shirley
United Kingdom
9.6

“Stay at The Imperial ”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Lighting in room was not good and it was hot in the room had to open window but road was very noisy
Good friendly staff

Stayed in November 2019
Reviewed: November 3, 2019

Anonymous
Belgium
9.2

Awesome
- • Business trip
- • Solo traveler
- • Stayed 1 night
Difficult to communicatie through booking before arrival.
24h reception, very good value

Stayed in October 2019
Reviewed: October 21, 2019

Paul
Spain
7.1

“The management need to re-think their policies.”
- • Business trip
- • Solo traveler
- • Stayed 1 night
The hotel could easily be better than it is and has some nice arquitectural features , the managment have this rather insulting Policy of handing out the TV remote controls at reception then apply a 25 euro fine to anyone who forgets to hand them back. Although the guy on the front desk was charming and clearly good at his job, it was clear his boss has a lot to learn about the customer facing service industry. Departing very early the kitchen was locked so it wasn't possible to get more than coffee, A more generous management spirit would do a lot to raise the profile of this hotel.
Its a great location, and it has a certain charm, above all the gentleman at the reception was great without whom I would have missed an important meeting he arranged a backup taxi for one that failed to arrive.

Stayed in October 2019
Reviewed: October 17, 2019

Anonymous
Belgium
8.3

Very Good
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Good value for money. 24h reception.

Stayed in October 2019
Reviewed: October 9, 2019

Patrick
Belgium
9.6

“top!”
- • Business trip
- • Solo traveler
- • Stayed 1 night
geen suggesties

Stayed in October 2019
Reviewed: September 18, 2019

Louise
United Kingdom
10

“Pleasant and relaxing”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was excellent fresh and plenty of it. The staff were friendly and helpful.

Stayed in September 2019
Reviewed: September 10, 2019

Erwin
Belgium
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
Very nice and luminous space for breakfast

Stayed in September 2019
Reviewed: September 8, 2019

Laura
Australia

1 helpful vote
5.8

“Not the best but good value for money”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The lift was broken the first day, not great when you have health issue. Also altough it's not the hotel's fault the guests were noisy and you could hear a lot of noise when you were in your bedroom.
Overall clean, good breakfast. Good value for money but not amazing.

Stayed in September 2019
Reviewed: September 3, 2019

Tiffany
Belgium
7.5

“very pleasant”
- • Business trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
breakfast was only served until 10 and check out was 11 - would have been good to have had an extra hour for each
the room was bright and spacious. check in was easy and the foyer was nice.

Stayed in August 2019
Reviewed: August 26, 2019

Anonymous
United Kingdom
7.5

Good
- • Business trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel may help from a little bit of updating and modernising.
Staff at hotel were good very helpful. Location was good.

Stayed in July 2019
Reviewed: August 17, 2019

Anonymous
Belgium
5.0

Fair
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was pour. Couldn t give enough towels Streetnoise

Stayed in August 2019
Reviewed: August 12, 2019

Patrick
Belgium

7 helpful votes
7.1

Good
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Small bathroom/ toilet
Close to the center

Stayed in August 2019

Sleeps	Room Type
Max adults: 1	Standard Single Room 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Standard Twin Room 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Triple Room 3 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Deluxe Double Room with Spa Bath 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Superior Double or Twin Room 2 twin beds and 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

0 - 1 year	Can use a crib when requested	€ 20 per child, per night
0 - 1 year	Can use an extra bed when requested	€ 30 per child, per night
2+ years	Can use an extra bed when requested	€ 30 per person, per night

Su	Mo	Tu	We	Th	Fr	Sa

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Hotel Hotel Imperial

Stay in the heart of Ostend – This neighborhood is a great choice for travelers interested in shopping, restaurants and food – Check location Great location - show map

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