Hotel
Travel Sustainable property

Hotel d'Alcantara

2, Rue des Bouchers St. Jacques, 7500 Tournai, Belgium – Excellent location – show map

Excellent location – rated 9.1/10! (score from 900 reviews)

Real guests • Real stays • Real opinions

8.1
Very Good
900 reviews

Great Location Room was recently remodeled This size room was perfect for us It was very quiet

Sophie United States of America

Staff was very welcoming and helpful, and tried to go above and beyond to make our stay comfortable.

Hosam Saudi Arabia

Very friendly and helpful owner and staff, great location just minutes walk from the centre of town, good breakfast. The rooms are themed, along musical/cultural/artistic lines. We stayed in "Van Gogh" (twice actually) and its well done. On the Belgium/France border with that mix of culture, and spitting distance from the Calais terminals.

Peter Germany

Location in the heart of town. Staff helpful. Free coffee ! Security excellent. Just a bit noisy so couldn’t keep window open if on busy street side.

Susan Canada

Everything. We had everything we needed. Friendly staff. Central location. Comfortable room.

Laurence Belgium

Friendly welcome from the Manager/Owner who was very pleasant and helpful and let us park our motorcycles in the secure courtyard. Room was clean, spacious and nicely decorated. Overall an excellent hotel only a short walk from the main town square and cathedral.

Paul United Kingdom

Excellent modern facilities in a historic building (or rather three historic buildings). Central location just off the Grand' Place.

Martin United Kingdom

We loved our stay. The hotel was charming , with generous shared spaces, and quirky decor that was quite endearing The staff couldn’t have been more helpful We really appreciated having free coffee available at all times The room was comfortable but not exceptional The position was great The bike storage was terrific

Pam Australia

Breakfast. Friendly reception staff. Lovely bright well decorated room.

Ian United Kingdom

Breakfast is very good and complete. Personnel is professional and supportive. My room was very clean. Hotel location is next to city center (bars, restaurants, etc.)

David Netherlands
8.1
Very Good
900 reviews
  • What guests loved the most:
  • “Great Location Room was recently remodeled This size room was perfect for us It was very quiet”
    Sophie Sophie United States of America United States of America
  • “Staff was very welcoming and helpful, and tried to go above and beyond to make our stay comfortable.”
    Hosam Hosam Saudi Arabia Saudi Arabia
  • “Very friendly and helpful owner and staff, great location just minutes walk from the centre of town, good breakfast. The rooms are themed, along musical/cultural/artistic lines.”
    Peter Peter Germany Germany
  • “Location in the heart of town. Staff helpful. Free coffee ! Security excellent. Just a bit noisy so couldn’t keep window open if on busy street side.”
    Susan Susan Canada Canada
  • “Everything. We had everything we needed. Friendly staff. Central location. Comfortable room.”
    Laurence Laurence Belgium Belgium
  • “Friendly welcome from the Manager/Owner who was very pleasant and helpful and let us park our motorcycles in the secure courtyard. Room was clean, spacious and nicely decorated.”
    Paul Paul United Kingdom United Kingdom
  • “Excellent modern facilities in a historic building (or rather three historic buildings). Central location just off the Grand' Place.”
    Martin Martin United Kingdom United Kingdom
  • “We loved our stay. The hotel was charming , with generous shared spaces, and quirky decor that was quite endearing The staff couldn’t have been more helpful We really appreciated having free coffee...”
    Pam Pam Australia Australia
  • “Breakfast. Friendly reception staff. Lovely bright well decorated room.”
    Ian Ian United Kingdom United Kingdom
  • “Breakfast is very good and complete. Personnel is professional and supportive. My room was very clean. Hotel location is next to city center (bars, restaurants, etc.)”
    David David Netherlands Netherlands

Categories:

  • Staff9.0
  • Facilities8.0
  • Cleanliness8.5
  • Comfort8.4
  • Value for money7.8
  • Location9.1
  • Free WiFi7.9
8.1
Very Good
900 reviews
Categories:
Staff
9.0
Facilities
8.0
Cleanliness
8.5
Comfort
8.4
Value for money
7.8
Location
9.1
Free WiFi
7.9
Filters

This intimate hotel in the center of Tournai combines modern facilities with original features in two historic buildings over 200 years old. Grand Place is 800 feet away from d'Alcantara.

Hôtel d'Alcantara offers rooms with a flat-screen cable TV. Some of the rooms have beamed ceilings or large windows.

The oldest belfry in Belgium is just over a 5-minute walk away. The Museum of Fine Arts is a 10-minute walk from d'Alcantara Hôtel. Lille is 30 minutes’ drive from the hotel. Public parking is possible in the near vicinity.

Reception schedule :
Monday to Friday from 7am to 10pm
Weekends from 8am to 10pm

Breakfast schedule :
Monday to Friday from 7am to 10am
Weekends from 8am to 11am

Breakfast is not included. If you wish to add it, please mention it at check-in. Price: 16€ per person.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Hotel d'Alcantara has been welcoming Booking.com guests since Aug 5, 2010

Show me more
Most popular amenities
Free parking
Free WiFi
Non-smoking rooms
Facilities for disabled guests
Room service
Family rooms
Bar
Breakfast

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 461 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
2 twin beds
1 full bed
1 full bed
and
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.0
Cleanliness
8.5
Comfort
8.4
Value for money
7.8
Location
9.1
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sophie
    United States of AmericaUnited States of America
    “Great Location Room was recently remodeled This size room was perfect for us It was very quiet”
  • Hosam
    Saudi ArabiaSaudi Arabia
    “Staff was very welcoming and helpful, and tried to go above and beyond to make our stay comfortable.”
  • Peter
    GermanyGermany
    “Very friendly and helpful owner and staff, great location just minutes walk from the centre of town, good breakfast. The rooms are themed, along musical/cultural/artistic lines. We stayed in "Van Gogh" (twice actually) and its well done. On the...”
  • Susan
    CanadaCanada
    “Location in the heart of town. Staff helpful. Free coffee ! Security excellent. Just a bit noisy so couldn’t keep window open if on busy street side.”
  • Laurence
    BelgiumBelgium
    “Everything. We had everything we needed. Friendly staff. Central location. Comfortable room.”
  • Paul
    United KingdomUnited Kingdom
    “Friendly welcome from the Manager/Owner who was very pleasant and helpful and let us park our motorcycles in the secure courtyard. Room was clean, spacious and nicely decorated. Overall an excellent hotel only a short walk from the main town...”
  • Martin
    United KingdomUnited Kingdom
    “Excellent modern facilities in a historic building (or rather three historic buildings). Central location just off the Grand' Place.”
  • Pam
    AustraliaAustralia
    “We loved our stay. The hotel was charming , with generous shared spaces, and quirky decor that was quite endearing The staff couldn’t have been more helpful We really appreciated having free coffee available at all times The room was comfortable...”
  • Ian
    United KingdomUnited Kingdom
    “Breakfast. Friendly reception staff. Lovely bright well decorated room.”
  • David
    NetherlandsNetherlands
    “Breakfast is very good and complete. Personnel is professional and supportive. My room was very clean. Hotel location is next to city center (bars, restaurants, etc.)”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have a ground floor room with disabled access and a walk-in shower please?
    Dear, Yes we have a quiet room that is accessible to people with reduced mobility. You will find an Italian shower in the bathroom. Best regards, The reception
    Answered on 27 June 2022
  • Hi, do you serve breakfast? Thanks
    Hello, we serve breakfast 7d/7! :) Regards
    Answered on 5 May 2021
  • When I arrive 12 June for 2 nights, can I park my car at the property because my bike is on the car, I don't want to have to park on a public parking
    The parking is free but limited because there is only 6 places but it's an open space. If you want to get a closed place, you can park your car on th..
    Answered on 19 May 2021
  • hi, if we arrive at midnight are we able to check in ?
    Dear Guest, Our reception welcome u for the check-in from 14h to 22h. If u want to arrive later, we hava a late check-in procedure that will be expla..
    Answered on 19 August 2022
  • Do any rooms have a walk in shower?
    Yes, some rooms have a walk in shower. Best regards. The reception. Castelein Delphine.
    Answered on 12 February 2020
  • Still looking?
Hotel area info *
Amenities of Hotel d'Alcantara
Great facilities! Review score, 8
Most popular amenities
Free parking
Free WiFi
Non-smoking rooms
Facilities for disabled guests
Room service
Family rooms
Bar
Breakfast
Bathroom
  • Bathtub
  • Shower
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live sports events (broadcast)
  • Bike tours
  • Walking tours
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not possible).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Express check-in/out
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Packed lunches
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    Languages Spoken
    • English
    • Spanish
    • French
    • Italian
    • Dutch

    House rules

    Hotel d'Alcantara takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 9:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 7:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    11+ years
    Extra bed upon request
    € 20 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may apply.

    Maestro Mastercard Visa Cash Hotel d'Alcantara accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    the reception is open every day from 6:30 a.m. to 10 p.m.

    Please inform Hotel d'Alcantara of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel d'Alcantara

    • Check-in at Hotel d'Alcantara is from 2:00 PM, and check-out is until 11:00 AM.

    • Guests staying at Hotel d'Alcantara can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

      Breakfast option(s) include:

      • Continental

    • Hotel d'Alcantara is 1,300 feet from the center of Tournai.

    • The prices at Hotel d'Alcantara may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel d'Alcantara include:

      • Double
      • Twin
      • Family

    • Hotel d'Alcantara offers the following activities/services (charges may apply):

      • Walking tours
      • Live sports events (broadcast)
      • Bike tours
      • Bicycle rental