Exceptional hotel in a perfect location, comfy beds and super helpful staff. From the moment in checked in Fanny at the front desk made me feel welcome and she had such a friendly way about her and a warm smile. Fanny went above and beyond to make my stay exceptional. The location can’t be beat, I booked a river view and the view and room were outstanding. The room had the original windows and looked like the original wood floors. I sat by the window enjoying the view of the canal. There was a big screen tv with lots of channels and a super comfy bed. I highly recommend it, I’m so glad I stayed here and thank you again Fanny for helping me with my breakfast with a view in my room. I really felt a genuine Belgian experience staying in my river view room. Loved everything

Kelly Canada

Staff service in the restaurant and the concierge were delightful. Was able to be seated at a window with an amazing view of the canal and booked cabs much earlier in the day. Helpful in providing helpful recommendations nearby as well.

Wen United States of America

- Staff are excellent and attentive, however no one to help you with your bags during check in. - Price for the location and facilities was reasonable. - AC actually kept the room cold, compared to most European hotels were having an AC is just as useful as using one of those useless toilet hand dryers. - Room is spacious for a couple with 2-3 large bags.

Ali Qatar

Very nice room. Location is amazing. Easy enough to drive to if you are visiting with car. On-Site parking garage (although an extra fee to reserve in advance). Feels a bit pricy until you realize just how great the location is. Next time, we will upgrade to the rooms with the canal view.

Keri United States of America

I like the location and feel of this property. Great hospitality service.

K United States of America

Amazing location. The rooms are great and the staff very friendly.

Pedro United States of America

The location of this hotel was great! The back door opens right out on to the canal! Great location to restaurants and tourist sites.

Jlarwig United States of America

Everything except the view from our room was excellent. Friendly staff, comfortable room (probably best bed I’ve had in Europe thus far), good breakfast, parking garage underneath building, staff spoke English, excellent location to just leave the car and enjoy Ghent for the weekend, walking distance to everything…

Nicole Germany

We stayed here just one night but enjoyed the location of the hotel and that there was an ice machine right outside of our room (that never happens!) parking is convenient and located under the hotel. The hotel is also just a couple of minutes walk from all of the main sites.

One Germany

We stayed in a room overlooking the canal, and it was fabulous. It was one of the best views I've even had from a hotel room. The hotel is very central to everything to see in Gent. Staff was very nice, place was very clean, beds were nice and comfortable. We will stay here next time we're in town to see all of the wonderful sights in Gent.

Kevin United States of America