The facilities and staff are great! The property provided a shuttle bus to the slopes and that was great! The Spa was nice and clean. Food was good!

Priscila Ireland (Ai Len)

Spa was excellent. Food was excellent. Shuttle bus into town and back only ran twice in the early afternoon and then you had to get a taxi back from town. Only discovered half way through holiday that it is a 5 min walk to the piste from the hotel and you can store your skis and boots at hotel for free. We had asked hotel prior to holiday but they were unable to tell us this.

Wilson Vương Quốc Anh

Everything was great. The food was good, staff were very friendly and willing to help, when needed, and the spa was absolutely great!!

Stilyan Vương Quốc Anh

Fast check-in and check out. Found free parking space. Good size room with comfortable beds, split bathroom is a plus. The wifi worked perfectly in the room - including live streaming. Breakfast and dinner very diverse and good quality food. You can find something for everyone.The spa area is clean with a few saunas. Loved the salt sauna. Warm pool and jacuzzi. Ski equipment can be rented from the hotel.

Anca Romania

The staff was very friendly and helpful. The location is very good for any mountain activities being near to the ski slopes. Fun fact: The toilette is a separate room and if you need to go to the bath after it you have to get out and enter the next door. :)

Claudiu Romania

The personal approach of the staff and the food in the restaurant.

Standard Bulgaria

The hotel has lovely big rooms but seem quite dated in decor. Bathroom was nice and a good size. The spa is excellent. The jacuzzi could of been warmer tho.

Darren Vương Quốc Anh

A nice hotel in the forest. A little way from the main resort but still in walking distance to a great ski slope. Rooms were big and comfortable, food good and the spa is great.

Natalie Vương Quốc Anh

Helpful & kind staff everywhere. Food variety at breakfast & dinner. Well equiped spa center. Parking space. Nice rooms, with split toilet/bathroom.

Florentin Romania

It is very beautiful hotel in the middle of the woods, but, still you are near the slopes (7 minutes walking in your ski shoes) and you don't have to wait the lines to catch the gondola. Also they pay so much attention on cleanliness, and it's very clean everywhere. It has very well equiped kids room. If you want calm and quiet vacation, it is a right choise for you.

Mimoza Bắc Macedonia