Airport shuttle

Crystal Palace Boutique Hotel

14 Shipka Str., 1504 Sofia, Bulgaria – Excellent location – show map – Subway Access

Excellent location – rated 9.6/10! (score from 382 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
380 reviews

Rooms are clean and comfortable. Staff at the reception desk very pleasant. Good location.

Mirjana Serbia

We had a great time in the city and could quickly go back to the hotel thanks to the central location next to the metro and bus stop. Very walkable to the center bars and restaurants.

Teodor Bulgaria

Good location, comfy bed, nice decoration. there is a restaurant in the hotel and plenty of options around.

Oksana Hungary

Always a pleasure staying here. Quality hotel experience and an excellent location. Staff is polite while rooms - spacious and comfortable.

Aleksandar Bulgaria

lovely place, amazingly friendly staff - everyone was really helpful and lovely :)

Mark United Kingdom

It was really ok, nice choices but the personnel was not very available

Matteo Belgium

Excellent location to explore the city on foot. The double room was very spacious and had an incredible view towards the Vitosha mountain. The hotel catered for my request and I got a quiet room with a balcony on the 5th floor. (508) Bathroom with bath tub. L’occitane products provided. Breakfast choice was plentiful. Kind reception staff.

Attila Belgium

Good location for sightseeing and business. The hotel is located in a safe and cozy district. Clean and well-equipped room with nice amenities. You can find lots of small restaurants and cafes around there.

Yumiko Greece

Cozy, clean, big room, very comfortable location, couple of minutes from a metro station. Staff was helpful, although most of them seemed angry and not happy to see their customers being around. The breakfast were fresh and tasty.

Giedre Lithuania

Stayed here on NYE with my daughter. Fabulous hotel, superb room with balcony and amazing staff. The gentleman who showed us to our parking space was especially helpful and friendly, nothing was too much trouble. I would definitely recommend a stay at this hotel!

Melanie United Kingdom
8.9
Excellent
380 reviews
  • What guests loved the most:
  • “Rooms are clean and comfortable. Staff at the reception desk very pleasant. Good location.”
    Mirjana Mirjana Serbia Serbia
  • “We had a great time in the city and could quickly go back to the hotel thanks to the central location next to the metro and bus stop. Very walkable to the center bars and restaurants.”
    Teodor Teodor Bulgaria Bulgaria
  • “Good location, comfy bed, nice decoration. there is a restaurant in the hotel and plenty of options around.”
    Oksana Oksana Hungary Hungary
  • “Always a pleasure staying here. Quality hotel experience and an excellent location. Staff is polite while rooms - spacious and comfortable.”
    Aleksandar Aleksandar Bulgaria Bulgaria
  • “lovely place, amazingly friendly staff - everyone was really helpful and lovely :)”
    Mark Mark United Kingdom United Kingdom
  • “It was really ok, nice choices but the personnel was not very available”
    Matteo Matteo Belgium Belgium
  • “Excellent location to explore the city on foot. The double room was very spacious and had an incredible view towards the Vitosha mountain.”
    Attila Attila Belgium Belgium
  • “Good location for sightseeing and business. The hotel is located in a safe and cozy district. Clean and well-equipped room with nice amenities.”
    Yumiko Yumiko Greece Greece
  • “Cozy, clean, big room, very comfortable location, couple of minutes from a metro station. Staff was helpful, although most of them seemed angry and not happy to see their customers being around.”
    Giedre Giedre Lithuania Lithuania
  • “Stayed here on NYE with my daughter. Fabulous hotel, superb room with balcony and amazing staff.”
    Melanie Melanie United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities8.9
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.5
  • Location9.6
  • Free WiFi9.2
8.9
Excellent
380 reviews
Categories:
Staff
9.2
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.6
Free WiFi
9.2
Filters

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The Crystal Palace Boutique Hotel is located in Sofia, 1,300 feet from St. Kliment Ohridski Metro Station and 6.2 mi from Sofia Airport. It offers views to Mount Vitosha and features a health and wellness center. Access to the gym is free of charge.

The stylish restaurant serves classical gourmet dishes with a Mediterranean touch, complemented by fine wines. The menu can be adjusted to special dietary needs.

On warm evenings guests can enjoy the garden terrace of the restaurant.

The Crystal Palace offers shuttle bus services which are available upon request and charges apply. The Serdika Mall is 0.8 mi away, while Sofia's city center is 0.9 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Crystal Palace Boutique Hotel has been welcoming Booking.com guests since Feb 11, 2008

Show me more
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1063 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
or
2 twin beds
1 king bed
1 king bed
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Guest reviews
Categories:
Staff
9.2
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.6
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Mirjana
    SerbiaSerbia
    “Rooms are clean and comfortable. Staff at the reception desk very pleasant. Good location.”
  • Teodor
    BulgariaBulgaria
    “We had a great time in the city and could quickly go back to the hotel thanks to the central location next to the metro and bus stop. Very walkable to the center bars and restaurants.”
  • Oksana
    HungaryHungary
    “Good location, comfy bed, nice decoration. there is a restaurant in the hotel and plenty of options around.”
  • Aleksandar
    BulgariaBulgaria
    “Always a pleasure staying here. Quality hotel experience and an excellent location. Staff is polite while rooms - spacious and comfortable.”
  • Mark
    United KingdomUnited Kingdom
    “lovely place, amazingly friendly staff - everyone was really helpful and lovely :)”
  • Matteo
    BelgiumBelgium
    “It was really ok, nice choices but the personnel was not very available”
  • Attila
    BelgiumBelgium
    “Excellent location to explore the city on foot. The double room was very spacious and had an incredible view towards the Vitosha mountain. The hotel catered for my request and I got a quiet room with a balcony on the 5th floor. (508) Bathroom...”
  • Yumiko
    GreeceGreece
    “Good location for sightseeing and business. The hotel is located in a safe and cozy district. Clean and well-equipped room with nice amenities. You can find lots of small restaurants and cafes around there.”
  • Giedre
    LithuaniaLithuania
    “Cozy, clean, big room, very comfortable location, couple of minutes from a metro station. Staff was helpful, although most of them seemed angry and not happy to see their customers being around. The breakfast were fresh and tasty.”
  • Melanie
    United KingdomUnited Kingdom
    “Stayed here on NYE with my daughter. Fabulous hotel, superb room with balcony and amazing staff. The gentleman who showed us to our parking space was especially helpful and friendly, nothing was too much trouble. I would definitely recommend a...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi we will be booking today for one night. Will there be available parking please ?
    Hello, yes we have available one parking place for today. The cost is 10 EUR per night
    Answered on 6 October 2022
  • If I stay in your hotel three days, can I have free parking?
    We have very limited parking spaces and it is not possible to offer you free of charge parking.
    Answered on 24 March 2022
  • Hello! Please could you let me know are pets allowed? I would like to bring my cat. Many thanks, Emily
    Pets are not allowed.
    Answered on 5 July 2021
Hotel area info *
Restaurants
1 Restaurant On Site
  • LA BRANCHE

    No additional info available

Amenities of Crystal Palace Boutique Hotel
Great facilities! Review score, 8.9
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Bar
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs BGN 30 per day.
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • Bulgarian
  • English

House rules

Crystal Palace Boutique Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
BGN 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash Crystal Palace Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the credit card used for bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that the property reserves the right to pre-authorize your card prior to arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: СФ-9БС-0ВС-Б1

FAQs about Crystal Palace Boutique Hotel

  • Check-in at Crystal Palace Boutique Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Crystal Palace Boutique Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crystal Palace Boutique Hotel has 1 restaurant:

    • LA BRANCHE

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crystal Palace Boutique Hotel on this page.

  • Room options at Crystal Palace Boutique Hotel include:

    • Double
    • Twin/Double
    • Suite

  • Crystal Palace Boutique Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Back massage
    • Body treatments
    • Hand massage
    • Beauty services
    • Foot massage
    • Steam room
    • Massage chair
    • Locker rooms
    • Neck massage
    • Body scrub
    • Full-body massage
    • Facial treatments
    • Head massage
    • Spa lounge/Relaxation area
    • Fitness

  • Crystal Palace Boutique Hotel is 0.9 miles from the center of Sofia.