Kempinski Hotel Grand Arena
Pirin Street 96, 2770 Bansko, Bulgaria – Excellent location - show map
Excellent location — rated 9.8/10! (score from 1661 reviews)
Real guests • Real stays • Real opinions
Get the celebrity treatment with world-class service at Kempinski Hotel Grand Arena
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Trevor Portelli in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
The guests of the hotel also benefit from the state-of-the-art ski room.
Family-friendly Kempinski Hotel Grand Arena Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
This is our guests' favourite part of Bansko, according to independent reviews.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
- Gondola Lift - 100 yards
- Bansko Lift - 150 yards
Most popular facilities
ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.
- Could we have extra bed in the junior suite.Only one extra bed can be placed in a Junior suite. Extra charges per night will apply.Answered on 18 August 2020
- Good morning When will be the last day of ski ? Pamporovo will be last ski day 23 March . So when is the last ski day in bansko?11 April 2021Answered on 22 March 2021
- I would like one junior suite for a family of 4 adults. I understand you have usually one bed in the room ( this would be suitable for parents)and you..The only option for 4 adults are two double rooms. Rates you may find online.Answered on 24 August 2020
- Do you allow small dogsWe allow dogs and cats up to 10 kg - one pet per room. Pet fee per night is EUR 10.00 /per pet per night/ plus additional one-time fee of EUR 25.00 fo..Answered on 18 January 2021
- Hi! Do you have summer aktivity like hiking or nordik wolking with gided group in the mountain?Our Ladies in Red and employees at the Reception can suggest suitable activities that will match your abilities and preferences.Answered on 26 May 2021
- Still looking?
The Gallery Restaurant
Come Prima Restaurant
Most popular facilities
From 15:00 hours
Guests are required to show a photo identification and credit card upon check-in
Until 12:00 hours
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets are allowed on request. Charges may be applicable.
Kempinski Hotel Grand Arena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that smoking is strictly prohibited in all areas and penalty fees apply.
The hotel has the right to preauthorize the provided card any time after confirmation.
Please note that half-board plan includes meals only. Drinks are at surcharge.
Please note that rates on 31 December 2022 include compulsory New Year's gala dinner for the number of people included in the reservation.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Kempinski Hotel Grand Arena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Kids Pool is closed from Thu 13 Oct 2022 until Fri 30 Jun 2023
La Veranda Pool is closed from Thu 13 Oct 2022 until Fri 30 Jun 2023
License number: Б3-ВБ3-746-А1
FAQs about Kempinski Hotel Grand Arena
Check-in at Kempinski Hotel Grand Arena is from 15:00, and check-out is until 12:00.
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
Kempinski Hotel Grand Arena has 2 restaurants:
- The Gallery Restaurant
- Come Prima Restaurant
Kempinski Hotel Grand Arena is 0.8 miles from the centre of Bansko.
Guests staying at Kempinski Hotel Grand Arena can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).
Breakfast option(s) include:
Room options at Kempinski Hotel Grand Arena include:
Kempinski Hotel Grand Arena offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Tennis court
- Kids' club
- Horse riding
- Bike tours
- Personal trainer
- Bicycle rental
- Happy hour
- Swimming Pool
- Fitness/spa locker rooms
- Tennis equipment
- Cooking class
- Beauty Services
- Walking tours
- Facial treatments
- Themed dinner nights
- Waxing services
- Tour or class about local culture
- Make up services
- Hair treatments
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Foot bath
- Spa/wellness packages
- Massage chair
- Yoga classes
- Fitness classes
The prices at Kempinski Hotel Grand Arena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.