Kempinski Hotel Grand Arena Bansko
Pirin Street 96, 2770 Bansko, Bulgaria – Excellent location - show map
Excellent location — rated 9.7/10! (score from 1475 reviews)
Real guests • Real stays • Real opinions
- Mountain view
- Garden
- Pets allowed
- Pool 1 - indoor
- BBQ facilities
- Free WiFi
- Terrace
- Bath
- Air conditioning
- 24-hour front desk
Get the celebrity treatment with world-class service at Kempinski Hotel Grand Arena Bansko
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games. The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Hotel chain/brand: KempinskiDistance in property description is calculated using © OpenStreetMap
- Gondola Lift - 100 yards
- Bansko Lift - 150 yards
- 4 swimming pools
- Spa and wellness centre
- Private parking
- Free WiFi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast
Categories:
See what guests loved the most:
- Menelaos
Greece“Everything was perfect Spa was excellent Super clean” 
Valentina
Bulgaria“I had amazing birthday there, spa, food, room with a view. The Best hotel!”- GeorgiBulgaria“All is TOP. Hotel, Staff, Service, Breakfast, SPA, Parking.”
Hotel surroundings
Restaurants2 restaurants on site
- The Gallery Restaurant
- CuisineEuropean
- AmbianceFamily friendly
- Come Prima Restaurant
- CuisineMediterranean
- AmbianceFamily friendly • Romantic
Facilities of Kempinski Hotel Grand Arena BanskoGreat facilities! Review score, 9.3
- 4 swimming pools
- Spa and wellness centre
- Private parking
- Free WiFi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast
- Bath or shower
- Private bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Outdoor furniture
- Sun terrace
- BBQ facilitiesAdditional charge
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Ski pass vendor
- Ski storage
- Bicycle rentalAdditional charge
- ArcheryOff-site
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Tennis equipmentAdditional charge
- Kids' club
- Horse ridingAdditional charge
- Cycling
- HikingAdditional charge
- BilliardsAdditional charge
- Skiing
- FishingAdditional charge
- Tennis courtAdditional charge
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Car hire
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
- Open all year
- Pool with view
- Heated pool
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Seasonal
- Suitable for kids
- Plunge pool
- Pool/beach towels
- Seasonal
- Pool with view
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- HammamAdditional charge
- MassageAdditional charge
- Spa and wellness centre
- SolariumAdditional charge
- Fitness centre
- Sauna
- Bulgarian
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Cash
Kempinski Hotel Grand Arena Bansko accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that smoking is strictly prohibited in all areas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will applied.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Kempinski Hotel Grand Arena Bansko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
La Veranda Pool is closed from Tue 28 Nov 2023 until Thu 18 Jul 2024
La Veranda Pool is closed from Mon 09 Sept 2024 until Fri 18 Jul 2025
License number: Б3-ВБ3-746-А1
FAQs about Kempinski Hotel Grand Arena Bansko
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Check-in at Kempinski Hotel Grand Arena Bansko is from 15:00, and check-out is until 12:00.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Kempinski Hotel Grand Arena Bansko has 2 restaurants:
- Come Prima Restaurant
- The Gallery Restaurant
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Kempinski Hotel Grand Arena Bansko offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Hammam
- Cycling
- Hiking
- Billiards
- Skiing
- Tennis court
- Fishing
- Solarium
- Kids' club
- Horse riding
- Bike tours
- Archery
- Personal trainer
- Bicycle rental
- Happy hour
- Swimming Pool
- Fitness/spa locker rooms
- Tennis equipment
- Cooking class
- Beauty Services
- Walking tours
- Facial treatments
- Themed dinner nights
- Waxing services
- Tour or class about local culture
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Foot bath
- Spa/wellness packages
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
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Kempinski Hotel Grand Arena Bansko is 0.8 miles from the centre of Bansko. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Kempinski Hotel Grand Arena Bansko include:
- Triple
- Twin
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The prices at Kempinski Hotel Grand Arena Bansko may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
