Hotel

Oak Residence Hotel & Relax

Smolyan Lakes, 4700 Smolyan, Bulgaria – Excellent location – show map

Excellent location – rated 9.4/10! (score from 241 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
241 reviews

Good selection and ingredients. Well presented. Great staff. Extremely helpful.

Anna United Kingdom

The hotel is placed in the mountains with a very beautiful view. The staff is nice and helpful. There is SPA included in the price. The breakfast was rich.

Lyuba Bulgaria

The staff were really nice. The location is really close to the Smolyan lakes. It's a great place to spend time in the mountains.

Иван Bulgaria

It is super quiet and the staff is very friendly and helpful. The food in the restaurant is excellent and all seems freshly made. They also gladly give you tips for trips, which is great. Parking on side is also available, which is great.

Anika Bulgaria

The hospitality of the staff is unmatched. I can't stress enough how important this is for me, but they really made me feel at home. I loved my stay! The restaurant in the hotel serves amazing food, better than others I've been to. The area is amazing, close to the lakes, quiet, clean air, amazing night sky, it was wonderful!

Nikola Bulgaria

Staff was patient, quick and understanding. Also very friendly and kind. The room was great and pre-warmed up. Great wine and food, served very quickly. Very calm and warm place, highly recommend. :)

Anonymous Bulgaria

an extremely beautiful and cozy hotel with a great location, nestled in the heart of the Rhodopes

Mariya Bulgaria

Great location. Excellent breakfast. Very good food in the restaurant, reasonable prices, very friendly staff.

Svilen United Kingdom

Everything was wonderful. Clean room, friendly staff and great service!

Anton Bulgaria

It was perfectly clean and the staff were exceptionally friendly. Spacious rooms, really liked the restaurant as well. It's located at a very beautiful place.

Zdravko Bulgaria
9.3
Wonderful
241 reviews
  • What guests loved the most:
  • “Good selection and ingredients. Well presented. Great staff. Extremely helpful.”
    Anna Anna United Kingdom United Kingdom
  • “The hotel is placed in the mountains with a very beautiful view. The staff is nice and helpful. There is SPA included in the price. The breakfast was rich.”
    Lyuba Lyuba Bulgaria Bulgaria
  • “The staff were really nice. The location is really close to the Smolyan lakes. It's a great place to spend time in the mountains.”
    Иван Bulgaria Bulgaria
  • “It is super quiet and the staff is very friendly and helpful. The food in the restaurant is excellent and all seems freshly made. They also gladly give you tips for trips, which is great.”
    Anika Anika Bulgaria Bulgaria
  • “The hospitality of the staff is unmatched. I can't stress enough how important this is for me, but they really made me feel at home. I loved my stay!”
    Nikola Nikola Bulgaria Bulgaria
  • “Staff was patient, quick and understanding. Also very friendly and kind. The room was great and pre-warmed up. Great wine and food, served very quickly. Very calm and warm place, highly recommend. :)”
    Bulgaria Bulgaria
  • “an extremely beautiful and cozy hotel with a great location, nestled in the heart of the Rhodopes”
    Mariya Mariya Bulgaria Bulgaria
  • “Great location. Excellent breakfast. Very good food in the restaurant, reasonable prices, very friendly staff.”
    Svilen Svilen United Kingdom United Kingdom
  • “Everything was wonderful. Clean room, friendly staff and great service!”
    Anton Anton Bulgaria Bulgaria
  • “It was perfectly clean and the staff were exceptionally friendly. Spacious rooms, really liked the restaurant as well. It's located at a very beautiful place.”
    Zdravko Zdravko Bulgaria Bulgaria

Categories:

  • Staff9.7
  • Facilities9.3
  • Cleanliness9.6
  • Comfort9.5
  • Value for money9.2
  • Location9.4

You're eligible for a Genius discount at Oak Residence Hotel & Relax! To save at this property, all you have to do is sign in.

Quietly located in the Rhodope Mountain, Oak Residence Hotel & Relax offers a restaurant with traditional cuisine. The gym, kids' playroom, relax zone and all other facilities are available for free. Free WiFi is available throughout the property and free private parking is provided on site.

Each room is equipped with a flat-screen TV with cable channels, an electric kettle, complimentary coffee and tea, and an private bathroom with a shower cabin. Some units come with a living room, offering a seating area with a sofa and an open-plan well-equipped kitchenette. A balcony is available for all units.

Smolyan can be reached in a 10-minute drive, where grocery shops and restaurants can be found. Pamporovo is located 8.7 mi away. The lakes Smolyanski Ezera is set a 10-minute walk away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Oak Residence Hotel & Relax has been welcoming Booking.com guests since Jan 8, 2014

Show me more
Most popular amenities
Spa
Free parking
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Free private parking available at the hotel

Saved to 894 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
or
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Guest reviews
Categories:
Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.2
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • A
    Anna
    United KingdomUnited Kingdom
    “Good selection and ingredients. Well presented. Great staff. Extremely helpful.”
  • Lyuba
    BulgariaBulgaria
    “The hotel is placed in the mountains with a very beautiful view. The staff is nice and helpful. There is SPA included in the price. The breakfast was rich.”
  • Иван
    BulgariaBulgaria
    “The staff were really nice. The location is really close to the Smolyan lakes. It's a great place to spend time in the mountains.”
  • Anika
    BulgariaBulgaria
    “It is super quiet and the staff is very friendly and helpful. The food in the restaurant is excellent and all seems freshly made. They also gladly give you tips for trips, which is great. Parking on side is also available, which is great.”
  • Nikola
    BulgariaBulgaria
    “The hospitality of the staff is unmatched. I can't stress enough how important this is for me, but they really made me feel at home. I loved my stay! The restaurant in the hotel serves amazing food, better than others I've been to. The area is...”
  • A
    Anonymous
    BulgariaBulgaria
    “Staff was patient, quick and understanding. Also very friendly and kind. The room was great and pre-warmed up. Great wine and food, served very quickly. Very calm and warm place, highly recommend. :)”
  • Mariya
    BulgariaBulgaria
    “an extremely beautiful and cozy hotel with a great location, nestled in the heart of the Rhodopes”
  • Svilen
    United KingdomUnited Kingdom
    “Great location. Excellent breakfast. Very good food in the restaurant, reasonable prices, very friendly staff.”
  • Anton
    BulgariaBulgaria
    “Everything was wonderful. Clean room, friendly staff and great service!”
  • Zdravko
    BulgariaBulgaria
    “It was perfectly clean and the staff were exceptionally friendly. Spacious rooms, really liked the restaurant as well. It's located at a very beautiful place.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Здравейте, искам да попитам ако дойдем дали можем да ползваме басейна и спа процедурите? Благодаря
    Здравейте! Няма забрана за ползване на басейни и спа центрове. Те ще работят и при нас. Заповядайте!
    Answered on 21 December 2020
  • Hello , I have two questions, First , can we go to your hotel from FİLİBE airport with public transportation (without personal car) ? Can you help about this transport? Second, is it possible to walk and reach ski lift from the hotel ?
    Hello! Unfortunately, there is no such transportation and you will need a car to get to the ski lift.
    Answered on 1 February 2023
Hotel area info *
1 Restaurant On Site

    Restaurant

    Food: Mediterranean, Local

    Menu: À la carte

Amenities of Oak Residence Hotel & Relax
Most popular amenities
Spa
Free parking
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • High chair
  • Electric kettle
  • Refrigerator
Room Amenities
  • Fold-up bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Badminton equipment
  • Kids' club
  • Ping-pong
  • Playground
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Currency exchange
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • English
  • Russian

House rules

Oak Residence Hotel & Relax takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6 years old
Crib upon request
Free
Extra bed upon request
BGN 35 per child, per night
7+ years
Extra bed upon request
BGN 35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 18-961

FAQs about Oak Residence Hotel & Relax

  • Room options at Oak Residence Hotel & Relax include:

    • Twin/Double
    • Apartment

  • Oak Residence Hotel & Relax has 1 restaurant:

    • Restaurant

  • The prices at Oak Residence Hotel & Relax may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Oak Residence Hotel & Relax can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet
    • À la carte

  • Oak Residence Hotel & Relax offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Skiing
    • Ping-pong
    • Kids' club
    • Steam room
    • Locker rooms
    • Badminton equipment
    • Fitness
    • Spa facilities
    • Spa lounge/Relaxation area

  • Check-in at Oak Residence Hotel & Relax is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, Oak Residence Hotel & Relax is popular with guests booking family stays.

  • Oak Residence Hotel & Relax is 3.1 miles from the center of Smolyan.