Hotel
 Platinum Hotel and Casino Bansko

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

2 Georgi Nastev Street, 2770 Bansko, Bulgaria – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
362 reviews

prob the best hotel in Bansko, very close to the Gondola lift, great staff, very good spa. Perfect, helpful ski in out. Thanks to the best snowboard coach Jon and he is whole team. The ski Gondola shuttle was also perfect.

Sukru Malta

Great location close to all amenities. Comfortable, spacious and clean rooms. We loved the staff- all of them were very helpfula nd polite- reception, casino, spa, restaurant. Eli, Osman and Ani from the Spa and Dilyana from the Main Restaurant are the best! Food was delicious and more than enough. The Casino was also great!

Roza-martina Cyprus

The hotel offers everything you need, besides the facilities they offer free transport to the slopes or even to some restaurants.

Mihai Romania

Very good choice! Hotel, food and facilities are very good

Stefan Romania

Room are comfortable, big and very nice. Food was fresh with many options. Great pool.

Nir Israel

The indoor swimming pool and spa facilites were great. Massage was delayed. Breakfast and dinner were diversified but just decent. Big parking, close enough to walk to gondola. Quiet and warm.

Ovidiu Romania

The staff was really nice to us and good at providing services. The food was very delicious and this is very important due the covid-19 situation as per there is no possibility to go and stay at a restaurant outside of the hotel 🙂the SPA was nice and clean and the rooms too, which is very important too. The massage company is greek and they are wonderful, very warm people with a personal attitude to every client's needs.

Daniela Bulgaria

The restaurant was excellent, staff was very nice, there was a free shuttle to the gondola. The spa was also pretty nice.

Alexandru Romania

The breakfast was good, the casino is wonderful, the room cleaning was good and the location is good. There is shuttle to the gondola very often.

Tomer Israel

A food is delicious, can not be better. Stuff is very polite and attentive.

Aleksandarni Serbia
8.3
Very Good
362 reviews
  • What guests loved the most:
  • “prob the best hotel in Bansko, very close to the Gondola lift, great staff, very good spa. Perfect, helpful ski in out. Thanks to the best snowboard coach Jon and he is whole team.”
    Sukru Sukru Malta Malta
  • “Great location close to all amenities. Comfortable, spacious and clean rooms. We loved the staff- all of them were very helpfula nd polite- reception, casino, spa, restaurant.”
    Roza-martina Roza-martina Cyprus Cyprus
  • “The hotel offers everything you need, besides the facilities they offer free transport to the slopes or even to some restaurants.”
    Mihai Mihai Romania Romania
  • “Very good choice! Hotel, food and facilities are very good”
    Stefan Stefan Romania Romania
  • “Room are comfortable, big and very nice. Food was fresh with many options. Great pool.”
    Nir Nir Israel Israel
  • “The indoor swimming pool and spa facilites were great. Massage was delayed. Breakfast and dinner were diversified but just decent. Big parking, close enough to walk to gondola. Quiet and warm.”
    Ovidiu Ovidiu Romania Romania
  • “The staff was really nice to us and good at providing services. The food was very delicious and this is very important due the covid-19 situation as per there is no possibility to go and stay at a...”
    Daniela Daniela Bulgaria Bulgaria
  • “The restaurant was excellent, staff was very nice, there was a free shuttle to the gondola. The spa was also pretty nice.”
    Alexandru Alexandru Romania Romania
  • “The breakfast was good, the casino is wonderful, the room cleaning was good and the location is good. There is shuttle to the gondola very often.”
    Tomer Tomer Israel Israel
  • “A food is delicious, can not be better. Stuff is very polite and attentive.”
    Aleksandarni Aleksandarni Serbia Serbia

Categories:

  • Staff8.7
  • Facilities8.2
  • Cleanliness8.3
  • Comfort8.2
  • Value for money8.1
  • Location8.8
  • Free WiFi 7.3
Low score for Bansko

You're eligible for a Genius discount at Platinum Hotel and Casino Bansko! To save at this property, all you have to do is sign in.

Located 2,150 feet from the Gondola Ski Elevator in Bansko, Platinum Hotel and Casino Bansko offers an indoor pool, a sauna, a Turkish Bath and a fitness center, all free of charge. A relax center is provided, while massage services are available at a surcharge. Free private parking is possible on site and free WiFi is available.

Each room at the Platinum Hotel and Casino Bansko offers a TV with cable channels, a seating area and a mini-bar. Some rooms are equipped with a sofa and a dining table. The private bathroom is fitted with a bath, free toiletries and a hairdryer. A private balcony, opening to city or mountain views, is featured in some of the units.

Platinum Hotel and Casino Bansko features 3 on-site restaurants - a buffet restaurant, an à-la-carte restaurant and a Kosher restaurant. A lobby bar is at guests' disposal and connoisseurs can enjoy the wide selection, offered in the wine cellar on site.

Entertainment facilities include the Platinum Casino, billiards and table tennis, available at an additional fee and a games room. A children's playground is provided for the little ones.

Ski equipment can be hired on spot and sports enthusiasts can request ski lessons, provided at a surcharge by the ski school. Free shuttle services to and from the Gondola elevator are offered.

The center of Bansko, where a wide number of grocery shops, restaurants, cafeterias and bars, can be reached within a 10-minute walk. Bansko Central Bus Station is located 1.4 mi away.

This is our guests' favorite part of Bansko, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Platinum Hotel and Casino Bansko has been welcoming Booking.com guests since Feb 21, 2008

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Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Restaurant
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the best-rated area in Bansko, this hotel has an excellent location score of 8.8

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2111 lists

Availability

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Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose Platinum Hotel and Casino Bansko

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 362 reviews
Read all reviews
Categories:
  • Staff8.7
  • Facilities8.2
  • Cleanliness8.3
  • Comfort8.2
  • Value for money8.1
  • Location8.8
  • Free WiFi 7.3
Low score for Bansko

Select topics to read reviews:

See what guests loved the most:

  • Sukru
    MaltaMalta
    “prob the best hotel in Bansko, very close to the Gondola lift, great staff, very good spa. Perfect, helpful ski in out. Thanks to the best snowboard coach Jon and he is whole team. The ski Gondola shuttle was also perfect.”
  • Roza-martina
    CyprusCyprus
    “Great location close to all amenities. Comfortable, spacious and clean rooms. We loved the staff- all of them were very helpfula nd polite- reception, casino, spa, restaurant. Eli, Osman and Ani from the Spa and Dilyana from the Main Restaurant are...”
  • Mihai
    RomaniaRomania
    “The hotel offers everything you need, besides the facilities they offer free transport to the slopes or even to some restaurants.”
  • Stefan
    RomaniaRomania
    “Very good choice! Hotel, food and facilities are very good”
  • Nir
    IsraelIsrael
    “Room are comfortable, big and very nice. Food was fresh with many options. Great pool.”
  • Ovidiu
    RomaniaRomania
    “The indoor swimming pool and spa facilites were great. Massage was delayed. Breakfast and dinner were diversified but just decent. Big parking, close enough to walk to gondola. Quiet and warm.”
  • Daniela
    BulgariaBulgaria
    “The staff was really nice to us and good at providing services. The food was very delicious and this is very important due the covid-19 situation as per there is no possibility to go and stay at a restaurant outside of the hotel 🙂the SPA was nice...”
  • Alexandru
    RomaniaRomania
    “The restaurant was excellent, staff was very nice, there was a free shuttle to the gondola. The spa was also pretty nice.”
  • Tomer
    IsraelIsrael
    “The breakfast was good, the casino is wonderful, the room cleaning was good and the location is good. There is shuttle to the gondola very often.”
  • Aleksandarni
    SerbiaSerbia
    “A food is delicious, can not be better. Stuff is very polite and attentive.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • do you provide Gluten free manu to people suffering from Celyac
    Gluten free meals are available. Kindly note that guest with gluten intolerance should inform us in advance since gluten free products are not displayed in the main buffet.
    Answered on December 5, 2019
  • New years eve program
    New year's Eve program include 5-course meal, lottary and quiz games with prizes and surprises, traditional dances, DJ party, Guest Performer, Fireworks show, etc
    Answered on December 11, 2019
  • hi, is the kosher meal included? if not how much does it cost for breakfast and lunch?
    Dear Client, The Kosher meal is not included, the kosher food itself is Upgrade from our Regular Half-Board. The price per person from Saturday till Thursday is 30 EUR per person, but for Friday ( Shabbat day ) is 65 EUR per person. Kind regards.
    Answered on March 3, 2022
  • is the casino open?
    Dear Valued Guest, Thank you for your interest in Platinum Hotel & Casino. Yes the casino is fully operational! Kind Regards, Platinum Hotel & Casino Team
    Answered on February 22, 2022
  • Hi, should I order Kosher meals in advance or I can do it upon arrival? Can I rent ski clothes or only equipment?
    Dear Valued Guest, Thank you for your interest in Platinum Hotel and Casino. You can order Kosher meals at the reception desk upon arrival. Ski equipment can be rented at the entrance of the hotel. Kindest Regards, Platinum Hotel and Casino Team
    Answered on February 22, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Bansko Lift
    0.3 miles
  • Holy Trinity Church
    0.7 miles
  • Bansko Municipality
    0.8 miles
  • Holy Virgin Church
    1.2 miles
  • Chalin Valog Lift
    1.5 miles
  • Mosta
    2.3 miles
  • Shiligarnik
    3.6 miles
  • Shiligarnik - Todorka
    3.7 miles
  • Ski Lift Banderitsa 1
    3.9 miles
  • Ski Lift Banderitsa 2
    4.7 miles
Top attractions
  • Vihren Peak
    5.9 miles
  • Belitsa
    9.5 miles
  • Dobarsko
    10 miles
Natural Beauty
  • Mountain
    0.3 miles
Ski lifts
  • 0.3 miles
Closest Airports
  • Sofia Airport
    59.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
2 Restaurants On Site

    Little Israel - Kosher restaurant

    Menu: Buffet & À La Carte

    Основен ресторант "Платинум"

    Food: International, European

    Menu: Buffet

Amenities of Platinum Hotel and Casino Bansko

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Restaurant
Bar
Outdoors
  • Terrace
  • Garden
Ski
  • Ski rental on site
  • Ski school Additional charge
  • Ski storage Additional charge
Activities
  • Kids' club
  • Darts Additional charge
  • Ping-pong Additional charge
  • Pool table Additional charge
  • Casino
  • Game room
  • Skiing
Food & Drink
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services Additional charge
Cleaning Services
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Seasonal
  • Opening times
  • All ages welcome
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • Greek
  • English
  • Russian
  • Turkish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Platinum Hotel and Casino Bansko takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Platinum Hotel and Casino Bansko accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Gala dinner on 31 December is not included in the room rate. Guests will be charged separately.

Little Israel - Kosher restaurant: Closed from Thu, Mar 28, 2019 until Sun, Mar 31, 2019

Swimming pool #1: Closed from Sat, Nov 16, 2019 until Sat, Nov 30, 2019

Swimming pool #1: Closed from Sun, Mar 29, 2020 until Mon, Nov 30, 2020

License number: PK-19-13934

FAQs about Platinum Hotel and Casino Bansko

  • From the nearest airport, you can get to Platinum Hotel and Casino Bansko by:

    • Car 2h 30min

  • Platinum Hotel and Casino Bansko is 0.7 miles from the center of Bansko.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Platinum Hotel and Casino Bansko is from 2:00 PM, and check-out is until 12:00 PM.

  • Platinum Hotel and Casino Bansko has 2 restaurants:

    • Основен ресторант "Платинум"
    • Little Israel - Kosher restaurant

  • Platinum Hotel and Casino Bansko offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Casino
    • Darts
    • Kids' club
    • Spa lounge/Relaxation area
    • Locker rooms
    • Spa facilities
    • Swimming pool
    • Fitness
    • Hairstyling
    • Spa/Wellness packages
    • Steam room
    • Beauty services
    • Body treatments
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring

  • Guests staying at Platinum Hotel and Casino Bansko can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Yes, Platinum Hotel and Casino Bansko is popular with guests booking family stays.

  • The prices at Platinum Hotel and Casino Bansko may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Platinum Hotel and Casino Bansko include:

    • Twin
    • Suite