Sofia Balkan Palace
5,Sveta Nedelya Square, 1000 Sofia, Bulgaria – Excellent location – show map – Subway Access
Excellent location – rated 9.6/10! (score from 2643 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Sofia Balkan Palace! To save at this property, all you have to do is sign in.Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Hotel Balkan, includes Bar Basilica and Restaurant Labels.
The Sofia Balkan Hotel provides various dining options, a health club, a 24-hour business center, and various shops. You also enjoy free WiFi access in the lobby and in the rooms.
Sofia Airport and the Mladost Business Park are 6.2 mi from this Luxury Collection Hotel. The Mall and the Armeec Arena are 3.7 mi away.
This is our guests' favorite part of Sofia, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.Sofia Balkan Palace has been welcoming Booking.com guests since Dec 28, 2009
Select dates to see this property's availability and prices
- I am arriving in Sofia airport at 17.45 pm on Tuesday Dec 3rd. Can I get a shuttle bus to the Balkan Hotel? Is it free? Peter SmithDear Guest, You must contact booking. com for their free shuttle offer in order to reserve it. We have private pick-up service and the cost is 30 EUR ..Answered on 10 December 2019
- Is there a hairdryer in this room?yesAnswered on 31 July 2019
- Is it a swiming pool there ?Dear guest, Thank you for your message. I kindly inform you that we do not have a swimming pool. We have a gym and a sauna which are free of charge fo..Answered on 13 November 2019
- Do you offer secured private parking and 24 hour room service?Dear Sir or Madam, I would like to inform you that the private parking is secured - 16 EUR per day. Room service is working from 7:00 until 23:00.Answered on 13 July 2020
- I would like to book a room for 3. Is it okay to book executive room for two and when we arrive to add an extra bed for the third person and pay?Dear Guest, Thank you very much for choosing Sofia Hotel Balkan! When you book the room, please contact us and we will add additional bed for the 3rd ..Answered on 7 February 2022
- Still looking?
- Bicycle rental
- Temporary art galleries
- Breakfast in the room
- Street parking
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Air conditioning
- Smoke-free property
- Car rental
- Soundproof rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Spa facilities
- Fitness center
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash Sofia Balkan Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that a deposit of 50 EUR per room, per night will be authorized from the guest’s credit card as a guarantee for the use of possible extras. If no extras are used during the stay, the money will be refunded prior to departure.
When traveling with pets, please note that only pets up to 10 kg are allowed and an extra charge of EUR 30 per night applies.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
FAQs about Sofia Balkan Palace
Sofia Balkan Palace has 1 restaurant:
Sofia Balkan Palace offers the following activities/services (charges may apply):
- Fitness center
- Spa facilities
- Bicycle rental
- Temporary art galleries
Sofia Balkan Palace is 150 feet from the center of Sofia.
Room options at Sofia Balkan Palace include:
The prices at Sofia Balkan Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Guests staying at Sofia Balkan Palace can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
Check-in at Sofia Balkan Palace is from 2:00 PM, and check-out is until 12:00 PM.