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Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Hotel Balkan, includes Bar Basilica and Restaurant Labels. The Sofia Balkan Hotel provides various dining options, a health club, a 24-hour business center, and various shops. You also enjoy free WiFi access in the lobby and in the rooms. Sofia Airport and the Mladost Business Park are 6.2 mi from this Luxury Collection Hotel. The Mall and the Armeec Arena are 3.7 mi away.

This is our guests' favorite part of Sofia, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Sofia Balkan Palace has been welcoming guests since Dec 28, 2009

Property Highlights

Located in the heart of Sofia, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Room Type
2 twin beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Alon
    The facilities were amazing especially compared to the price charged. The food at the breakfast was great.
  • Grigory
    The best location, nice rooms and quiet good breakfast.
  • Krissy
    United States of AmericaUnited States of America
    It was in a central location, easy to walk most places. It had a fabulous breakfast
  • Yael
    The hotel is in amazing location!!! Center of the center of Sofia, all the beautiful churches, synagogue and Vitosha Blvd. are minutes from the hotel by foot.
  • Martin
    United States of AmericaUnited States of America
    Its friendly helpful staff and it’s location. Breakfast was wonderful.
  • Radu
    very good value for money, a true luxury hotel in a wing of the Presidential Palace
  • Darren
    United States of AmericaUnited States of America
    Had dinner and breakfast at the hotel. Very nice. Good service, good location. The location is what makes this hotel.
  • Douglas
    United States of AmericaUnited States of America
    Great location. Friendly staff. Excellent breakfast and bar
  • Shmuel
    Location is very good , and we enjoy the breakfast very much .
  • Paul
    United States of AmericaUnited States of America
    Excellent location. Close to the main shopping street and other attractions are within walking distance. Outstanding decor in bar and dining area. Breakfast is over the top. When have you ever seen honeycomb as one of the foods available? Room is...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I am arriving in Sofia airport at 17.45 pm on Tuesday Dec 3rd. Can I get a shuttle bus to the Balkan Hotel? Is it free? Peter Smith

    Dear Guest, You must contact booking. com for their free shuttle offer in order to reserve it. We have private pick-up service and the cost is 30 EUR ..
    Answered on 10 December 2019
  • Is there a hairdryer in this room?

    Answered on 31 July 2019
  • Is it a swiming pool there ?

    Dear guest, Thank you for your message. I kindly inform you that we do not have a swimming pool. We have a gym and a sauna which are free of charge fo..
    Answered on 13 November 2019
  • Do you offer secured private parking and 24 hour room service?

    Dear Sir or Madam, I would like to inform you that the private parking is secured - 16 EUR per day. Room service is working from 7:00 until 23:00.
    Answered on 13 July 2020
  • I would like to book a room for 3. Is it okay to book executive room for two and when we arrive to add an extra bed for the third person and pay?

    Dear Guest, Thank you very much for choosing Sofia Hotel Balkan! When you book the room, please contact us and we will add additional bed for the 3rd ..
    Answered on 7 February 2022
  • AHI tour. The tour begins on September 7 .We would arrive Sept.6. What cost one night .We do not want to change rooms

    Dear Guests, please send your request to our direct email address. We will revert to you immediately after receiving of your email. Thank you you ver..
    Answered on 13 January 2020
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Hotel area info *

1 Restaurant On Site

  • Labels
    • Cuisine
    • Ambience

Amenities of Sofia Balkan Palace
Great facilities! Review score, 8

Most popular amenities
  • Parking on site
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Linens
Pets are allowed. Charges may apply.
  • Bicycle rental
  • Temporary art galleries
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in the rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs € 21 per day.
  • Street parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
  • Fitness
  • Spa facilities
  • Massage
Languages Spoken
  • Bulgarian
  • Greek
  • English
  • Russian

House rules

Sofia Balkan Palace takes special requests – add in the next step!


From 2:00 PM


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
12+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.


When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Sofia Balkan Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that a deposit of 50 EUR per room, per night will be authorized from the guest’s credit card as a guarantee for the use of possible extras. If no extras are used during the stay, the money will be refunded prior to departure.

When traveling with pets, please note that only pets up to 10 kg are allowed and an extra charge of EUR 30 per night applies.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Sofia Balkan Palace

  • The prices at Sofia Balkan Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofia Balkan Palace has 1 restaurant:

    • Labels

  • Room options at Sofia Balkan Palace include:

    • Double
    • Twin
    • Suite

  • Guests staying at Sofia Balkan Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American

  • Sofia Balkan Palace is 150 feet from the center of Sofia. All distances are measured in straight lines. Actual travel distances may vary.

  • Sofia Balkan Palace offers the following activities/services (charges may apply):

    • Massage
    • Bicycle rental
    • Spa facilities
    • Temporary art galleries
    • Fitness

  • Check-in at Sofia Balkan Palace is from 2:00 PM, and check-out is until 12:00 PM.