Experience World-class Service at Iberostar Heritage Grand Amazon - All inclusive

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With departures on Mondays and Fridays, Iberostar Grand Amazon offers a different lodging experience where guests can explore the beauty of Solimões and Negro rivers, as well as the local culture of the Amazon region.

Facilities on board include 2 swimming pools, a hot tub, gym, spa and a boîte. Iberostar Grand Amazon also hosts folk shows and educational lectures about the Amazon wildlife. The tour desk organizes activities such as boat rides, ecological hikes and pink dolphin watching. Guests must book in advance. The spacious cabins feature a private balcony.

From the private balcony of their cabin, guests enjoy gorgeous sunsets. The accommodations is equipped with a full bathroom, satellite TV, radio, telephone, safe and mini-bar.

With an all-inclusive rate, this luxurious hotel-ship offers 2 restaurants and 2 bars. Local dishes, international cuisine, exotic drinks and spirits are available. Room service is provided too.

Iberostar offers 3 route options: Solimões River (3 nights), Negro River (4 nights) and both rivers (7 nights). This hotel-ship departs from Manaus Port on Mondays and Fridays.

Passengers must present proof of vaccination with a complete schedule to board. If they do not present this proof they must perform the antigen test at check-in, in the amount of R$90, and boarding will only be allowed with a negative test.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Iberostar Heritage Grand Amazon - All inclusive has been welcoming Booking.com guests since May 16, 2012
Hotel chain/brand: Iberostar Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Iberostar Heritage Grand Amazon - All inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are 2 adults and a 9 year old child allowed in room with 2 queen beds?
    No, in that case only two cabins.
    Answered on January 7, 2021
  • Hi Is there internet on board?
    Regarding the internet on board, we do not have wi-fi available, but in some parts of the trip it is possible to have a reasonable cell signal.
    Answered on August 18, 2022
  • O que significa transporte aeroportuário, moramos no Rio de Janeiro
    Nós não temos o serviço de transfer para buscar o hospede na aeroporto, nesse caso o hospede deve buscar com as empresas parceiras.
    Answered on August 18, 2022
  • All the tours during the 3/4 days are included in the price?
    yes, they are included.
    Answered on August 18, 2022
  • Hi, do you have laundry rooms on board?
    Yes, we are kind enough to look for information when you arrive at the boat reception
    Answered on August 18, 2022
  • Still looking?

Host Info

Company review score: 9Based on 49,484 reviews from 78 properties
78 managed properties

Property info

The Grand Hotel-Ship Amazon, an entirely ‘all inclusive’ Super Luxury floating hotel only for persons over 8 years of age, where you can journey deep into nature’s remotest places to experience a totally different kind of adventure. Cabin-Suites, individual private balconies, full baths, personalized service, a convention room, local cuisine, activities, excursions... all aboard for splendor!

Languages Spoken

German,English,Spanish,Portuguese
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
2 Restaurants On Site

    Kuarup

    Food: International

    Open for: Dinner

    Tucano Grill

    Food: International

    Open for: High tea

Amenities of Iberostar Heritage Grand Amazon - All inclusive
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Live music/Performance
  • Tour or class about local culture
  • Walking tours
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Hiking
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fishing
  • Fitness center
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Minibar
Internet
No internet access available.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Hardwood or parquet floors
  • Interconnecting room(s) available
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
  • Spanish
  • Portuguese

House rules Iberostar Heritage Grand Amazon - All inclusive takes special requests – add in the next step!

Check-in

3:00 PM - 4:30 PM

Check-out

8:00 AM - 8:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 8 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 8 and up are allowed)

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Elo credit card Iberostar Heritage Grand Amazon - All inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print

Please note that check-ins and check-outs are on Mondays and Fridays only.

03 nights package: Check-in on Fridays
04 nights package: Check-in on Mondays
07 nights package: Check in on Mondays or Fridays

Iberostar departures from Manaus Port and guests will receive all the details about their chosen routes.

It is mandatory to take a Covid-19 test at a cost of BRL90 at check-in. Boarding is only allowed with a negative result.

The property will pre-authorize the card with the value of the no show cancellation fee.

Please note that guests are required to present the credit card used for the reservation upon check in, along with a valid photo ID.
In case a third party card is used, guests are required to present a notarized copy of the credit card bill, as well as a notarized copy of the credit card used for the reservation. Please contact the property for further details.

In case the guest presents symptoms related to COVID-19 they will have access to Travel At Easy program, a package of complementary services such as PCR tests, isolation for extended stay if needed, in case of early check out reimbursement of the unused nights among others.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Please inform Iberostar Heritage Grand Amazon - All inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Iberostar Heritage Grand Amazon - All inclusive

  • Iberostar Heritage Grand Amazon - All inclusive is 1.4 miles from the center of Manaus.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Amazon - All inclusive on this page.

  • Guests staying at Iberostar Heritage Grand Amazon - All inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Iberostar Heritage Grand Amazon - All inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Hiking
    • Fishing
    • Evening entertainment
    • Entertainment staff
    • Tour or class about local culture
    • Spa facilities
    • Walking tours
    • Nightclub/DJ
    • Live music/Performance
    • Spa lounge/Relaxation area
    • Fitness

  • The prices at Iberostar Heritage Grand Amazon - All inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Iberostar Heritage Grand Amazon - All inclusive by:

    • Taxi 40min

  • Iberostar Heritage Grand Amazon - All inclusive has 4 restaurants:

    • Kuarup
    • Tucano Grill
    • Kuarup
    • Tucano Grill

  • Check-in at Iberostar Heritage Grand Amazon - All inclusive is from 3:00 PM, and check-out is until 8:30 AM.