You might be eligible for a Genius discount at Parque Balneário Hotel Santos by Castelo Itaipava. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Located in Santos, just 98 feet from Gonzaga Beach, Parque Balneário Hotel Santos by Castelo Itaipava offers stylish rooms with free internet. The outdoor swimming pool features sea views and there is a hydro-massage hot tub. The air-conditioned rooms at the Parque Balneário Hotel Santos by Castelo Itaipava have flat-screen TVs with cable channels. Room service is available 24 hours a day. Games rooms and toys are available for children and teenagers. Also available are a sauna and gym. Restaurant Old Harbor serves Brazilian and international cuisines, while light snacks and panoramic sea views can be enjoyed at the pool-side bar. The Gonza Bar sometimes features live music. Parque Balneário Hotel Santos by Castelo Itaipava is a 10-minute drive from Museu do Café museum, Monte Serrat and the Cable Car attraction. São Paulo is 1.5 hours’ drive away. Private parking is available on site.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Castelo Itaipava
Hotel chain/brand

Property highlights

Located in the best-rated area in Santos, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 full beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.0
Location
9.7
Free Wifi
7.3
Select topics to read reviews:

Guests who stayed here loved

  • Livia
    United States of America United States of America
    I loved everything! Walking distance to the beach, malls and lots of shops and restaurants! Everything very clean, really nice staff, the breakfast omg it was amazing! I think it was one of the best hotel breakfast I’ve had so far. I will...
  • Barbara
    Italy Italy
    The hotel offers good facilities. The girl at the reception who checked us in was really nice and the personnel at the restaurant also.
  • Carlos
    United States of America United States of America
    You can enjoy a nice breakfast buffet with ocean view!
  • Mauricio
    Brazil Brazil
    Good location just few meters from Gonzaga Beach, conveniently connected to a mall full of options (restaurants and so on), Staff friendly and helpful, excellent breakfast!
  • Silvia
    United States of America United States of America
    Location, breakfast, friendly staff, facilities (outlets, tv, ac, ocean view
  • Bernadeth
    United Arab Emirates United Arab Emirates
    As expected the location is just across the beach, shopping center is just adjacent to the hotel building, and within the city center. Breakfast is good. The staffs are very helpful as well.
  • Katherina
    Chile Chile
    excellent place, really enjoyed it. great facilities, well located close to the beach, very clean
  • Eunice
    Brazil Brazil
    pool, jacuzzi, sauna, view in the room, location, beds, big rooms, ac, breakfast and courtesy bday cake 🫶🏼
  • Raquel
    Brazil Brazil
    Location is awesome! Rooms are spacious and breakfast is delicious!
  • Brian
    Brazil Brazil
    Great location, just cross the street into the beach. Friendly staff. Good wifi. Flexible check out policy.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Boa noite, em que andar fica esse apartamento?  tem algumquarto com cama queen ou King?

    Olá, boa tarde. Temos apartamentos do 4º ao 13º andar. A categoria que possui cama king size é a Business Class e cama queen size Superior Queen e Luxo Queen. Atenciosamente, Equipe PBHS
    Answered on 5 April 2023
  • When is the best time to visit your property for the perfect beach holiday?

    Probably around january - march. It's summertime here in Brazil.
    Answered on 5 April 2023
  • Do you have a room with triple single bed?

    Good morning! No, but we have rooms with two double beds. If you need, we can add a extra single bed, subject to availability, with an extra cost
    Answered on 17 October 2024
  • Vcs estão servindo breakfast tipo buffet? Agradeço desde já! Claudia

    Olá, boa tarde! Sim, nosso serviço de café da manhã é buffet. Atenciosamente, Equipe PBHS
    Answered on 5 April 2023
  • Is your hotel on the beach?

    Good Evening, Sr. Our hotel is located in front of the Gonzaga Beach in Santos
    Answered on 17 September 2024

Hotel area info

Restaurants
1 Restaurant On Site

  • Parque Balneários Restaurante
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Parque Balneário Hotel Santos by Castelo Itaipava
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Beachfront
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Beach
  • Kids' club
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules
Parque Balneário Hotel Santos by Castelo Itaipava takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardElo credit cardCash

The fine print
Must-know information for guests at this property

Please note, all requests for extra beds and/or cribs have to be submitted to the property and will be under approval.

According to the Brazilian Federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Photo ID is required at check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Parque Balneário Hotel Santos by Castelo Itaipava of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Parque Balneário Hotel Santos by Castelo Itaipava

  • Check-in at Parque Balneário Hotel Santos by Castelo Itaipava is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Parque Balneário Hotel Santos by Castelo Itaipava may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Parque Balneário Hotel Santos by Castelo Itaipava has 1 restaurant:

    • Parque Balneários Restaurante

  • Room options at Parque Balneário Hotel Santos by Castelo Itaipava include:

    • Double
    • Quad
    • Suite

  • Guests staying at Parque Balneário Hotel Santos by Castelo Itaipava can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, Parque Balneário Hotel Santos by Castelo Itaipava is popular with guests booking family stays.

  • Parque Balneário Hotel Santos by Castelo Itaipava offers the following activities/services (charges may apply):

    • Fitness center
    • Beachfront
    • Kids' club
    • Swimming pool
    • Beach
    • Fitness
    • Spa lounge/Relaxation area

  • Parque Balneário Hotel Santos by Castelo Itaipava is 3,100 feet from the center of Santos. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 500 feet from Parque Balneário Hotel Santos by Castelo Itaipava. All distances are measured in straight lines. Actual travel distances may vary.