Only the Deluxe Double and Triple Room reservations include access to Prive Group Water Park. All requests for access are subject to confirmation by the property.

Please note that the Water Park is open from 10:00 until 17:00 and is closed on Thursdays; Nautical Beach Club is open from 10:00 until 17:00 and is closed on Mondays and Wednesdays; Prive Club is open from 10:00 until 17:00 and is closed on Mondays and Tuesdays (all close these days for maintenance).

Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and valid identification document of the cardholder. For purchases using third-party cards, a signed and authenticated purchase agreement must also be presented.

Please note that parking is rotative and subject to availability upon check-in.

Accordingly with the article 82 and 83 of the Teenagers and children statute in Brazil, it is forbidden to host under the age of 18 years without an evidenced document, can be an identity card or birth certificate together with the trip authorization of the parents registered in a notary office. All documents must be together with the responsible person above the age of majority travelling with the children and/or teenager.

When booking 9 rooms or more, different policies and additional supplements may apply.

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.

In risposta al Coronavirus (COVID-19) questa struttura ha adottato misure extra di sicurezza e igiene.

A causa del Coronavirus (COVID-19) questa struttura sta adottando misure per proteggere la salute degli ospiti e dello staff. Pertanto, alcuni servizi potrebbero essere ridotti o non disponibili, così come le dotazioni.

A causa del Coronavirus (COVID-19) è obbligatorio indossare la mascherina in tutte le aree comuni interne.