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  • Guest reviews (971)

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Resort Serhs Natal Grand Hotel & Resort

Beachfront. Property is on or right next to the beach. Beachfront
Serhs Natal Grand Hotel & Resort

Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil – Excellent location – show map

Excellent location – rated 9.0/10! (score from 971 reviews)

Real guests • Real stays • Real opinions

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Serhs Natal Grand Hotel & Resort

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A bathroom at Serhs Natal Grand Hotel & Resort
Food at or somewhere near the resort
Food at or somewhere near the resort
Food at or somewhere near the resort
Food at or somewhere near the resort
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The swimming pool at or near Serhs Natal Grand Hotel & Resort
The swimming pool at or near Serhs Natal Grand Hotel & Resort
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The business area and/or conference room at Serhs Natal Grand Hotel & Resort
The business area and/or conference room at Serhs Natal Grand Hotel & Resort
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The business area and/or conference room at Serhs Natal Grand Hotel & Resort
The business area and/or conference room at Serhs Natal Grand Hotel & Resort
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Spa and/or other wellness facilities at Serhs Natal Grand Hotel & Resort
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A restaurant or other place to eat at Serhs Natal Grand Hotel & Resort
A restaurant or other place to eat at Serhs Natal Grand Hotel & Resort
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Lock in a great price for Serhs Natal Grand Hotel & Resort – rated 8.5 by recent guests!

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8.5
Very Good
971 reviews
  • Facilities

    8.5

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Value for money

    7.6

  • Location

    9.0

  • Total

    8.5

  • Free WiFi

    7.6

Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool facilitated by pool staff. Breakfast buffet good. Sit outside. Weather beautiful and if lucky, you will be entertained by the local monkeys.

Dana United States of America

Very friendly staff, the facilities were very good and the location is good as Well.

Anders Chile

The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.

David United States of America

The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!

Zora Brazil

It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.

Melanie United States of America

Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view

Anonymous Brazil

The best location. Lots of fun for kids. Entertainment if it rains.

Paola Argentina

Já é a terceira vez que fico alojado no Sehrs é porque gostei do hotel, do acolhimento e das condições

Carlos Portugal

As instalações são muito boas. Quarto espaçoso, limpo, bem cuidado. Atendimento excelente. Parque de piscinas excelente. Estacionamento grátis e fácil. Petiscos na área da piscina com boa qualidade e preços justos.

Clenardo Brazil

Da simpatia dos funcionarios, da praia, piscinas e spa

Marcia Brazil

Excellent location!

9.0
Highly rated for:
Views from the property
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Views from the property
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
Views from the property
Highly rated for:
Views from the property
Highly rated for:
Great check-in experience
Previous image of the property Next image of the property
Image of the property A bed or beds in a room at Serhs Natal Grand Hotel & Resort Image of the property A bed or beds in a room at Serhs Natal Grand Hotel & Resort Image of the property A bed or beds in a room at Serhs Natal Grand Hotel & Resort Image of the property A television and/or entertainment center at Serhs Natal Grand Hotel & Resort Image of the property Image of the property Image of the property Image of the property A bed or beds in a room at Serhs Natal Grand Hotel & Resort Image of the property A bed or beds in a room at Serhs Natal Grand Hotel & Resort Image of the property Image of the property Image of the property The kid's club at Serhs Natal Grand Hotel & Resort Image of the property A bathroom at Serhs Natal Grand Hotel & Resort Image of the property A bathroom at Serhs Natal Grand Hotel & Resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Food at or somewhere near the resort Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property  

Serhs Natal Grand Hotel & Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.5
Very Good
971 reviews
  • 9.0

    Excellent location!

  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool facilitated by pool staff. Breakfast buffet good. Sit outside. Weather beautiful and if lucky, you will be entertained by the local monkeys. ”

    Dana United States of America

    “Very friendly staff, the facilities were very good and the location is good as Well. ”

    Anders Chile

    “The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.”

    David United States of America

    “The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!”

    Zora Brazil

    “It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.”

    Melanie United States of America

    “Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view”

    Anonymous Brazil

    “The best location. Lots of fun for kids. Entertainment if it rains.”

    Paola Argentina

    “Já é a terceira vez que fico alojado no Sehrs é porque gostei do hotel, do acolhimento e das condições”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Carlos Portugal

    “As instalações são muito boas. Quarto espaçoso, limpo, bem cuidado. Atendimento excelente. Parque de piscinas excelente. Estacionamento grátis e fácil. Petiscos na área da piscina com boa qualidade e preços justos. ”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Clenardo Brazil

    “Da simpatia dos funcionarios, da praia, piscinas e spa”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Marcia Brazil

Experience World-class Service at Serhs Natal Grand Hotel & Resort

One of our top picks in Natal.Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 5 restaurants, this complex offers a variety of food and drinks, as well as entertainment options.Free WiFi is available throughout the hotel.

The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony.

Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi.

Different menu options are offered in the several restaurants available at Sehrs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries.

Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking.

The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

We speak your language!

Serhs Natal Grand Hotel & Resort has been welcoming Booking.com guests since Oct 30, 2009

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Brilliant!

Most popular facilities

Free WiFi
Swimming pool
Free parking
Beachfront
Outdoor pool
Family rooms
Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

Bookers love...

녡 “friendly staff”
3 related reviews

녡 “breakfast buffet”
2 related reviews

녡 “pool area”
2 related reviews

낍 Top Location: Highly rated by recent guests (9.0)

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Great Coffee!

뀄 Free WiFi

끸 Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room

Loyal Customers

끖 There are more repeat guests here than most other properties.

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Availability

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Sleeps Room Type
+ Max adults: 3. Max children: 1
Junior Suite with Side Sea View
  • 1 full bed and
  • 1 sofa bed
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Max adults: 2
Luxury Double or Twin Room with Frontal Sea View
  • 1 queen bed
or
  • 2 twin beds
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+ Max adults: 3. Max children: 1
Senior Suite with Frontal Sea View
  • 1 full bed and 1 sofa bed
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+ Max adults: 2. Max children: 2
Luxury Family Room with Frontal Sea View (2 Adults + 2 Children)
  • 2 twin beds
or
  • 2 full beds
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+
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+ Max adults: 4. Max children: 1
Executive Suite with Frontal Sea View
  • 1 king bed and 1 sofa bed
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Max adults: 2
Luxury Double Room with Side Sea View
  • 2 twin beds
or
  • 1 queen bed
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+ Max adults: 3. Max children: 1
Junior Suite with Frontal Sea View
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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+
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+ Max adults: 2. Max children: 2
Family Room with Side Sea View (2 Adults + 2 Children)
  • 2 full beds
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Max adults: 4
Family Room with Side Sea View
  • 2 full beds
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2 properties in Natal like Serhs Natal Grand Hotel & Resort were booked in the last 12 hours
An Inside Look at Serhs Natal Grand Hotel & Resort

It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, "The City of the Sun", known as the one which has the most pure air of Brazil

Area Info

– Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Natal Convention Center
    0.4 miles
  • Seaway Shopping Mall
    0.8 miles
  • Dunnas Shopping Mall
    0.8 miles
  • Cidade Jardim Shopping Mall
    1.2 miles
  • Neópolis Shopping Mall
    1.2 miles
  • Artesanato Shopping Mall
    1.3 miles
  • Dunas Park
    1.4 miles
  • Natal Shopping Mall
    2.1 miles
  • Frasqueirão Stadium
    2.4 miles
  • Morro do Careca
    2.4 miles

Restaurants & Markets *

  • Camarões Restaurantes Restaurant
    1.2 miles
  • Tábua de Carne Restaurant
    1.8 miles
  • Supermercado Extra Ponta Negra Supermarket
    2.2 miles

Beaches in the Neighborhood

  • Via Costeira Beach
    200 feet
  • Ponta Negra Beach White sand
    Swimming, Water Sports, Food & Drink, Surfing, Watching the Sunset
    3,250 feet

Closest Airports *

  • Augusto Severo Airport
    14.6 miles

Most Popular Landmarks *

  • Arena das Dunas
    2.9 miles
  • Camara Cascudo Museum
    3.8 miles
  • Handicraft Fair Praia do Meio
    5.1 miles
  • IPHAN
    5.2 miles
  • Museum of Popular Culture
    5.5 miles
  • Forte dos Reis Magos
    6.9 miles
  • Giant Cashew Tree
    8.9 miles
  • Pirangi Beach
    9.3 miles
  • Genipabu Lagoon
    13.8 miles
  • Genipabu Beach
    13.8 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“The best location. Lots of fun for kids. Entertainment if it rains.”

Paola Argentina
9.1

“It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us....”

Melanie United States of America
10

“Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool fac...”

Dana United States of America
10

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Brilliant!
5 Restaurants On Site
  • Renato Romagnoni Pizza

    Food: Italian

  • Potiguar

    Food: Italian, International

    Open for: Breakfast

  • Marenostrum

    Food: Mediterranean

  • Tapiro Grill

    Food: International

  • Jangada

    Food: Brazilian

    Menu: À la carte

5 reasons to choose Serhs Natal Grand Hotel & Resort

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Natal

Resort Facilities at Serhs Natal Grand Hotel & Resort Great facilities! Review score, 8.5

Most popular facilities

Free WiFi
Swimming pool
Free parking
Beachfront
Outdoor pool
Family rooms
Bar
Outdoors
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Playground
  • Game room
  • Tennis court
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
  • Great Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not needed).

  • Parking garage
Pool and Spa
  • Swimming pool
  • Indoor pool (year-round) Additional charge
  • Outdoor pool
  • Indoor pool Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
General
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Car rental
  • Gift shop
  • Safe
  • Elevator
  • Honeymoon suite
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service
Languages Spoken
  • English
  • Spanish
  • Portuguese

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Awesome!

House rules Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib when requested
FREE

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this property

American Express Visa Mastercard Diners Club Maestro Hipercard Elo credit card Serhs Natal Grand Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Serhs Natal Grand Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.5 Very Good 971 reviews
  • Awesome: 9+

    485

  • Good: 7 – 9

    341

  • Okay: 5 – 7

    113

  • Poor: 3 – 5

    24

  • Very Poor: 1 – 3

    8

  • Staff8.7
  • Facilities8.5
  • Cleanliness8.4
  • Comfort8.6
  • Value for money7.6
  • Location9.0
  • Free WiFi7.6

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    Popular Beaches Nearby

    • Via Costeira Beach
      200 feet
    • Ponta Negra Beach Swimming, Water Sports, Food & Drink, Surfing, Watching the Sunset
      3,250 feet
    How to get to Serhs Natal Grand Hotel & Resort from Augusto Severo Airport
    • Taxi
      50 minutes
    • Free parking is available.
    Like this one but not totally sure yet? Show similar properties

    Questions you may have

    Find quick answers or ask questions to the property

    • When is the best time to visit your property for the perfect beach holiday?

      The best time do visit Natal is in December end January.

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    8.5
    Very Good
    971 reviews

    What guests loved the most:

    “Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool facilitated by pool staff. Breakfast buffet good. Sit outside. Weather beautiful and if lucky, you will be entertained by the local monkeys. ”

    Dana United States of America

    “Very friendly staff, the facilities were very good and the location is good as Well. ”

    Anders Chile

    “The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.”

    David United States of America

    “The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!”

    Zora Brazil

    “It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.”

    Melanie United States of America

    “Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view”

    Anonymous Brazil

    “The best location. Lots of fun for kids. Entertainment if it rains.”

    Paola Argentina

    “Já é a terceira vez que fico alojado no Sehrs é porque gostei do hotel, do acolhimento e das condições”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Carlos Portugal

    “As instalações são muito boas. Quarto espaçoso, limpo, bem cuidado. Atendimento excelente. Parque de piscinas excelente. Estacionamento grátis e fácil. Petiscos na área da piscina com boa qualidade e preços justos. ”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Clenardo Brazil

    “Da simpatia dos funcionarios, da praia, piscinas e spa”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Marcia Brazil
    1 2

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    See all guest reviews for Serhs Natal Grand Hotel & Resort

    Newest Reviews for Serhs Natal Grand Hotel & Resort

    • Reviewed: November 29, 2019

      Adilson

      Brazil
      5.0
      Fair
      • • Business trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Towels looked like rags. Room maintenance was poor. Shower did not work properly.

      Exterior facilities were good. Swimming pool, etc.

      Stayed in November 2019

    • Reviewed: November 12, 2019

      Dana

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 7 nights
      • • Submitted from a mobile device

      More varieties at breakfast and less bread. Love the hotel overall.

      Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool facilitated by pool staff. Breakfast buffet good. Sit outside. Weather beautiful and if lucky, you will be entertained by the local monkeys.

      Stayed in November 2019

    • Reviewed: September 18, 2019

      Paola

      Argentina
      1 helpful vote
      9.2
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights

      Small room for 2 kids and 2 adults.

      The best location. Lots of fun for kids. Entertainment if it rains.

      Stayed in September 2019

    • Reviewed: September 12, 2019

      Anders

      Chile
      9.6
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      No space close to the pool area for smokers, had to go to the entrance to have a cigarrette, should be a designated área for this on the pool sector

      Very friendly staff, the facilities were very good and the location is good as Well.

      Stayed in September 2019

    • Reviewed: July 9, 2019

      Monica

      Brazil
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Breakfast was nice but coffe and milk reposition failed all days.

      The tapioca's guy was amazing

      Stayed in July 2019

    • Reviewed: March 20, 2019

      David

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.

      Stayed in March 2019

    • Reviewed: February 5, 2019

      Anonymous

      Brazil
      9.2
      “Strongly recommend. Good price and food”
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      The food at the meat restaurant is poor.

      Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view

      Stayed in February 2019

    • Reviewed: January 10, 2019

      Leila

      United Kingdom
      7.5
      “We enjoy our stay for the 4 days that we are here. We definitely would use the hotel again .”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      I don’t like to see many plastic thrown on the beach. I think the hotel could help change plastic cups for paper cups. Also they don’t have week chair acess to the beach

      I like almost every thing in the hotel

      Stayed in January 2019

    • Reviewed: January 4, 2019

      Daniel

      Brazil
      6.3
      “Needs to be renewed.”
      • • Leisure trip
      • • Couple
      • • Stayed 9 nights
      • • Submitted from a mobile device

      Poor maintenance. Old, rusty and small fitness center. Not worth the price asked.

      The bed.

      Stayed in January 2019

    • Reviewed: November 21, 2018

      Zora

      Brazil
      3 helpful votes
      10
      “Simply wonderful! ”
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!

      Stayed in November 2018

    • Reviewed: September 26, 2018

      Fabio

      Brazil
      7.1
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 7 nights
      • • Submitted from a mobile device

      Bedroom needs improvement, the furniture is old and the room so dark. And the bed was uncomfortable. It’s terrible to a five star hotel.

      Location and service

      Stayed in September 2018

    • Reviewed: September 25, 2018

      Lucia

      Uruguay
      4.6
      “Very disappointing stay. The staff was not focus on the client. Old facilities. Expenssive food!”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights

      Too full of people. The service was not focused on the client. Food was really bad and really expensive!! You feel robbed when eating at their restaurants. Music was really loud in the restaurant and we asked if it could be lowered and they didnt do anything. The pools and outdoors facilities where not too clean, everything smelled like fried oil due to the bar located in the pool. Very disappointing

      The room was ok. The location of the hole was good, beach was nice even though at the afternoon you almost dont have beach due to the high tide.

      Stayed in August 2018

    • Reviewed: September 17, 2018

      Melanie

      United States of America
      3 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 6 nights
      • • Submitted from a mobile device

      It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.

      Stayed in September 2018

    • Reviewed: July 11, 2018

      Heber

      United States of America
      7.1
      “Great location and swimming pool. Unless you complain, staff will try to assign you the worst rooms.”
      • • Leisure trip
      • • Group
      • • Stayed 2 nights

      Staff will try to place you in bad accommodations unless you keep bargaining for better ones. They tried to assign me a room with an AC water leakage and another with highway view (and cigarette smell). Staff did not apologize for it.

      Excellent location, WIFI connection, and swimming pools. Some rooms have outstanding views. Friendly staff on swimming area and bars, and gate. Having any issues with reservations? Call Raquel, she worked out with me nicely. You will get the Red Carpet if you used Travel agencies instead of websites.

      Stayed in July 2018

    • Reviewed: July 10, 2018

      John

      Brazil
      8.8
      “7 out of 10”
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Do not do Half or Full Board because when you have this Options Drinks should be Included. But they do not offer drinks with the Meal. They seem only Interested in making as much money selling and offering you Drink. Also when it come to Juices and Water they only offer Cups of Juice and Water and there is no larger size in a Jug which I think is really Bad. You will get very annoyed with this Trust me!

      Hotel and Facilicties

      Stayed in July 2018

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