Name: Serhs Natal Grand Hotel & Resort
Address: Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil, Av. Senador Dinarte Mariz, 6045, Rio Grande do Norte, 59090-002, Brazil
Price range: Prices for upcoming dates start at $98 per night (We Price Match)
Rating: 8.5

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,014)

Resort Serhs Natal Grand Hotel & Resort

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access.

Av. Senador Dinarte Mariz, 6045, Natal, CEP 59090-002, Brazil –

A bird's-eye view of Serhs Natal Grand Hotel & Resort

The kid's club at Serhs Natal Grand Hotel & Resort

A bed or beds in a room at Serhs Natal Grand Hotel & Resort

A bathroom at Serhs Natal Grand Hotel & Resort

The swimming pool at or near Serhs Natal Grand Hotel & Resort

A view of the pool at Serhs Natal Grand Hotel & Resort or nearby

A restaurant or other place to eat at Serhs Natal Grand Hotel & Resort

The business area and/or conference room at Serhs Natal Grand Hotel & Resort

The lobby or reception area at Serhs Natal Grand Hotel & Resort

Spa and/or other wellness facilities at Serhs Natal Grand Hotel & Resort

Lock in a great price for Serhs Natal Grand Hotel & Resort – rated 8.5 by recent guests!

to get started.

The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.

David, United States of America

The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!

Zora, Brazil

It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.

Melanie, United States of America

Excellent location, WIFI connection, and swimming pools. Some rooms have outstanding views. Friendly staff on swimming area and bars, and gate. Having any issues with reservations? Call Raquel, she worked out with me nicely. You will get the Red Carpet if you used Travel agencies instead of websites.

Heber, United States of America

Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view

Anonymous, Brazil

The room was ok. The location of the hole was good, beach was nice even though at the afternoon you almost dont have beach due to the high tide.

Lucia, Uruguay

Breakfast was amazing. The pool bar was great (and quite cheap).

Tim, Belgium

Not much was positive in this hotel. Quality went down over the years...

Samuel, Canada

- Great staff - Great hotel - Great pool and beach - Great breakfast

Jessica, United States of America

The hotel has been renovated and look nice in the common areas

Philippe, Brazil

Image of the property Image of the property Image of the property Image of the property

Image of the property Image of the property Image of the property Image of the property Image of the property

Image of the property

8.9

Great location!
Highly rated for:
Views from the property
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Views from the property
Highly rated for:
Views from the property
Highly rated for:
Views from the property
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Views from the property
Highly rated for:
Views from the property
Highly rated for:
Very clean bathrooms
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Family-friendly atmosphere
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
Views from the property
Highly rated for:
Views from the property
Highly rated for:
Great check-in experience

What guests loved the most:
“The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. ”

David United States of America
“The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. ”

Zora Brazil
“It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. ”

Melanie United States of America
“Excellent location, WIFI connection, and swimming pools. Some rooms have outstanding views. Friendly staff on swimming area and bars, and gate. Having any issues with reservations? ”

Heber United States of America
“Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view”

Brazil
“The room was ok. The location of the hole was good, beach was nice even though at the afternoon you almost dont have beach due to the high tide.”

Lucia Uruguay
“Breakfast was amazing. The pool bar was great (and quite cheap).”

Tim Belgium
“Not much was positive in this hotel. Quality went down over the years...”

Samuel Canada
“- Great staff - Great hotel - Great pool and beach - Great breakfast”

Jessica United States of America
“The hotel has been renovated and look nice in the common areas”

Philippe Brazil

Experience World-class Service at Serhs Natal Grand Hotel & Resort

One of our top picks in Natal.Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 5 restaurants, this complex offers a variety of food and drinks, as well as entertainment options.Free WiFi is available throughout the hotel.

The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony.

Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi.

Different menu options are offered in the several restaurants available at Sehrs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries.

Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking.

The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Serhs Natal Grand Hotel & Resort has been welcoming Booking.com guests since Oct 30, 2009

Missing some information?

Brilliant!

Most Popular Facilities

Free WiFi

Swimming pool

Free parking

Beachfront

Outdoor pool

Family rooms

Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

Bookers love...

“wonderful staff”
24 related reviews

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Serhs Natal Grand Hotel & Resort?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 2 (up to years of age)	Junior Suite with Side Sea View 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting scenic sea views, this spacious suite features a balcony, air conditioning, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Flat-screen TV • Sofa • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Additional bathroom • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Luxury Double or Twin Room with Frontal Sea View 2 twin beds or 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting scenic sea views, this air-conditioned room features a balcony, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Desk • Free toiletries • Toilet • Private Bathroom • Cable channels • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Senior Suite with Frontal Sea View 1 full bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting scenic sea views, this air-conditioned room features a balcony fitted with a spa bath, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Hot tub • Balcony • Bathrobe • Spa tub • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Walk-in closet • Slippers • Cable channels • Flat-screen TV • Sofa • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Additional bathroom • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Luxury Family Room with Frontal Sea View (2 Adults + 2 Children) 2 twin beds or 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting scenic sea views, this air-conditioned room features a balcony, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Guests from 2 to 12 years of age are considered children for rates purposes. Older children will be charged the same rate as adults. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Desk • Free toiletries • Toilet • Private Bathroom • Cable channels • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Executive Suite with Frontal Sea View 1 king bed and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting scenic sea views, this air-conditioned room features a balcony, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. Guests can also relax in the private pool. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Walk-in closet • Slippers • Cable channels • Flat-screen TV • Sofa • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Private pool • Wardrobe or closet • Ocean view • Additional bathroom • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Luxury Double Room with Side Sea View 1 queen bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting side sea views, this air-conditioned room features a balcony, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Desk • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Junior Suite with Frontal Sea View Living room: 1 sofa bed Bedroom 2: 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Boasting sea views, this spacious air-conditioned suite features a balcony, a flat-screen TV with cable channels, a mini-bar, a telephone, as well as a work desk. The private bathroom includes a shower, free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Cable channels • Flat-screen TV • Sofa • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Additional bathroom • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Family Room with Side Sea View (2 Adults + 2 Children) 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This family room features a balcony, flat-screen TV and air conditioning. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Desk • Free toiletries • Toilet • Private Bathroom • Cable channels • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • View • Wake-up service • Alarm clock • Wardrobe or closet • Ocean view • Terrace • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

2 properties in Natal like Serhs Natal Grand Hotel & Resort were booked in the last 12 hours

An Inside Look at Serhs Natal Grand Hotel & Resort

It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, "The City of the Sun", known as the one which has the most pure air of Brazil

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks *

Natal Convention Center
0.4 miles
Seaway Shopping Mall
0.8 miles
Dunnas Shopping Mall
0.8 miles
Cidade Jardim Shopping Mall
1.2 miles
Neópolis Shopping Mall
1.2 miles
Artesanato Shopping Mall
1.3 miles
Dunas Park
1.4 miles
Natal Shopping Mall
2.1 miles
Frasqueirão Stadium
2.4 miles
Morro do Careca
2.4 miles

Restaurants & Markets *

Camarões Restaurantes Restaurant
1.2 miles
Tábua de Carne Restaurant
1.8 miles
Supermercado Extra Ponta Negra Supermarket
2.2 miles

Beaches in the Neighborhood

Ponta Negra Beach White sand
Swimming, Water Sports, Food & Drink, Surfing, Watching the Sunset

3,250 feet

Closest Airports *

Augusto Severo Airport
14.6 miles

What Travelers Love About This Location

“- Great staff - Great hotel - Great pool and beach - Great breakfast”

Jessica

United States of America

“It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us....”

Melanie

United States of America

“The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many...”

David

United States of America

Are you missing any information about this area?

Brilliant!

5 Restaurants On Site

Renato Romagnoni Pizza

Food: Italian
Potiguar

Food: Italian, International

Open for: Breakfast
Marenostrum

Food: Mediterranean

Tapiro Grill

Food: International
Jangada

Food: Brazilian

Menu: À la carte

5 reasons to choose Serhs Natal Grand Hotel & Resort

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Natal

House Rules Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years	Can use a crib when requested or an existing bed	FREE
3 - 12 years	Can use an existing bed	FREE

The maximum number of cribs and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No extra beds are available

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Serhs Natal Grand Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

“The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.”

“The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!”

Zora

Brazil

“It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.”

“Excellent location, WIFI connection, and swimming pools. Some rooms have outstanding views. Friendly staff on swimming area and bars, and gate. Having any issues with reservations? Call Raquel, she worked out with me nicely. You will get the Red Carpet if you used Travel agencies instead of websites.”

Heber

See all guest reviews for Serhs Natal Grand Hotel & Resort

Newest Reviews for Serhs Natal Grand Hotel & Resort

Reviewed: March 20, 2019

David
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Luxury Double Room with Side Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast buffet was extensive and far superior to most places we stayed on this trip. Nice place to run or walk in the morning on the street sidewalk. Many locations to sit and talk with others or play games.

Stayed in March 2019
Reviewed: February 5, 2019

Anonymous
Brazil
9.2

“Strongly recommend. Good price and food”
- • Leisure trip
- • Family with young children
- • King Room - Disability Access
- • Stayed 5 nights
- • Submitted from a mobile device
The food at the meat restaurant is poor.
Staff very friendly Excellent Buffet restaurant for breakfast and dinner All bedrooms with sea view

Stayed in February 2019
Reviewed: January 10, 2019

Leila
United Kingdom
7.5

“We enjoy our stay for the 4 days that we are here. We definitely would use the hotel again .”
- • Leisure trip
- • Couple
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
I don’t like to see many plastic thrown on the beach. I think the hotel could help change plastic cups for paper cups. Also they don’t have week chair acess to the beach
I like almost every thing in the hotel

Stayed in January 2019
Reviewed: January 4, 2019

Guest
Brazil
6.3

“Needs to be renewed.”
- • Leisure trip
- • Couple
- • Luxury Double Room with Side Sea View
- • Stayed 9 nights
- • Submitted from a mobile device
Poor maintenance. Old, rusty and small fitness center. Not worth the price asked.
The bed.

Stayed in January 2019
Reviewed: November 21, 2018

Zora
Brazil

2 helpful votes
10

“Simply wonderful! ”
- • Leisure trip
- • Family with young children
- • Luxury Family Room with Frontal Sea View (2 Adults + 2 Children)
- • Stayed 5 nights
- • Submitted from a mobile device
The hotel is a pleasant surprise to typical Brazilian hotels where pictures generally oversell the reality. The rooms are not 5 star, but the facilities, staff together with the quality of food is really excellent! I love the little things, like baby kitchen and the kids club is amazing! My kids loved being there!

Stayed in November 2018
Reviewed: September 26, 2018

Fabio
Brazil
Age group: 35 – 44
7.1

Good
- • Leisure trip
- • Couple
- • Luxury Double Room with Side Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
Bedroom needs improvement, the furniture is old and the room so dark. And the bed was uncomfortable. It’s terrible to a five star hotel.
Location and service

Stayed in September 2018
Reviewed: September 25, 2018

Lucia
Uruguay
4.6

“Very disappointing stay. The staff was not focus on the client. Old facilities. Expenssive food!”
- • Leisure trip
- • Family with young children
- • Luxury Double Room with Side Sea View
- • Stayed 2 nights
Too full of people. The service was not focused on the client. Food was really bad and really expensive!! You feel robbed when eating at their restaurants. Music was really loud in the restaurant and we asked if it could be lowered and they didnt do anything. The pools and outdoors facilities where not too clean, everything smelled like fried oil due to the bar located in the pool. Very disappointing
The room was ok. The location of the hole was good, beach was nice even though at the afternoon you almost dont have beach due to the high tide.

Stayed in August 2018
Reviewed: September 17, 2018

Melanie
United States of America

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 6 nights
- • Submitted from a mobile device
It can be quite stressful traveling to a foreign country, especially when you don't speak the language. However, the staff went out of their way to help us. The location is beautiful, the breakfast was wonderful, and the staff was so friendly.

Stayed in September 2018
Reviewed: July 11, 2018

Heber
United States of America
7.1

“Great location and swimming pool. Unless you complain, staff will try to assign you the worst rooms.”
- • Leisure trip
- • Group of friends
- • Luxury Family Room with Frontal Sea View (2 Adults + 2 Children)
- • Stayed 2 nights
Staff will try to place you in bad accommodations unless you keep bargaining for better ones. They tried to assign me a room with an AC water leakage and another with highway view (and cigarette smell). Staff did not apologize for it.
Excellent location, WIFI connection, and swimming pools. Some rooms have outstanding views. Friendly staff on swimming area and bars, and gate. Having any issues with reservations? Call Raquel, she worked out with me nicely. You will get the Red Carpet if you used Travel agencies instead of websites.

Stayed in July 2018
Reviewed: July 10, 2018

John
Brazil
Age group: 25 – 34
8.8

“7 out of 10”
- • Leisure trip
- • Family with young children
- • Junior Suite with Side Sea View
- • Stayed 4 nights
- • Submitted from a mobile device
Do not do Half or Full Board because when you have this Options Drinks should be Included. But they do not offer drinks with the Meal. They seem only Interested in making as much money selling and offering you Drink. Also when it come to Juices and Water they only offer Cups of Juice and Water and there is no larger size in a Jug which I think is really Bad. You will get very annoyed with this Trust me!
Hotel and Facilicties

Stayed in July 2018
Reviewed: March 21, 2018

Tim Vermote
Belgium

1 helpful vote
7.1

“Relaxing holidays in a beautiful setting”
- • Leisure trip
- • Couple
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 4 nights
- • Submitted from a mobile device
The WiFi is terribly bad, unfortunately. Sometimes the music at the pool was annoyingly loud.
Breakfast was amazing. The pool bar was great (and quite cheap).

Stayed in March 2018
Reviewed: March 10, 2018

Dr
Hungary
10

“Nice ambient, comfortable room, good proportion of value and price.”
- • Leisure trip
- • Couple
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 1 night
Breakfast started a bit late for the early birds.
Ambient, room, bed.

Stayed in March 2018
Reviewed: February 15, 2018

Pedro
Brazil
7.1

“Normal ,”
- • Group of friends
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
Equipe antipatica
Normal

Stayed in January 2018
Reviewed: January 30, 2018

Samuel
Canada

3 helpful votes
2.9

“Did not meet up to my expectations from previous stays.”
- • Leisure trip
- • Couple
- • Luxury Double or Twin Room with Frontal Sea View
- • Stayed 2 nights
Cleanliness, food quality, service, and overall experience
Not much was positive in this hotel. Quality went down over the years...

Stayed in January 2018
Reviewed: January 28, 2018

Billie
United Kingdom

1 helpful vote
4.2

“Avoid if your used to staying in real 5 star hotels! This one barely deserves 3. ”
- • Leisure trip
- • Couple
- • Senior Suite with Frontal Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
BEWARE this is advertised as a 5 star hotel. It is only 4 star! But personally I believe it only deserves 3. We arrived and the room smelt really bad of mould and damp. The shower was AWFUL- barely any pressure and the water completely shut off when I was in the shower full of soap and I had to call reception. Breakfast is terrible quality - the orange juice is more water than fruit! Pool loungers are dirty, the most basic model and very uncomfortable. We booked one of the best rooms and everything was basic. Furniture was horrible - dirty sofa with lipstick stains. Thankfully the bed sheets & bed was clean. Floor was horrible (damp, slippery and dirty) in the room - I wore my flip flops the entire time in the room! Bathroom had hairs in the shower head when we arrived. Reminded me of an all inclusive resort. Thankfully I was only staying 2 nights - otherwise I would have checked into another hotel. Avoid if your used to staying in a REAL 5 star hotel!
Friendly Staff

Stayed in January 2018

Resort Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel & Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at Serhs Natal Grand Hotel & Resort

Most Popular Facilities

Bookers love...

Availability

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

See availability Area Info – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Renato Romagnoni Pizza

Potiguar

Marenostrum

Tapiro Grill

Jangada

5 reasons to choose Serhs Natal Grand Hotel & Resort

Why book with us?

See availability Resort Facilities at Serhs Natal Grand Hotel & Resort Great facilities! Review score, 8.6

Most Popular Facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Front Desk Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!

Search

Popular Beaches Nearby

What guests loved the most:

Didn't find the right property?

Newest Reviews for Serhs Natal Grand Hotel & Resort

The Best of Natal Click here to see more properties near popular landmarks in Natal

Landmarks

Museums

Parks

Popular Areas

Shopping Areas

Stadiums or Arenas

Theaters

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Natal

Awesome! You're now subscribed

Serhs Natal Grand Hotel & Resort

Area Info – Guests loved walking around the neighborhood!

Resort Facilities at Serhs Natal Grand Hotel & Resort Great facilities! Review score, 8.6

House Rules Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!