Name: Sheraton Grand Rio Hotel & Resort
Address: Avenida Niemeyer, 121, Leblon, Rio de Janeiro, CEP 22450-220, Brazil, Avenida Niemeyer, 121, Rio de Janeiro State, 22450-220, Brazil
Price range: Prices for upcoming dates start at $146 per night (We Price Match)
Rating: 8.7

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,106)

Hotel Sheraton Grand Rio Hotel & Resort

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in food, sandy beaches and nature – Check location Avenida Niemeyer, 121, Leblon, Rio de Janeiro, CEP 22450-220, Brazil – This neighborhood is a great choice for travelers interested in food, sandy beaches and nature – Check location

Lock in a great price for Sheraton Grand Rio Hotel & Resort – rated 8.7 by recent guests!

to get started.

- The territory - Beach right next to the hotel, there is no need to cross the road and there are no annoying traders - When we complained the staff was doing their best to solve the problem, special thanks to the front desk manager Christina

Andrey, Russia

Nice location .. ideal for chilling out and just aside happening areas so u can always grab a taxi and be there in 5-10 mins .. rooms were well kept and facilities were well managed. Nice poolside area and well serviced by staff .. Really liked l’etoile restaurant at 26th floor with nice view and Michelin star aspirant level food (it’s a compliment) .. a small restaurant near bar also had really good food.

Anu, Netherlands

Heated pool, breakfast, bed comfort, kids club.Friendly polite and educated staff. Very good kids club

Paulo, Brazil

The person at the rooftop restaurant was very rude and inflexible

Bernardo, Brazil

The room is very clean and confortable, nice for a good rest, the hotel stays very close to the best places in Rio

Eduardo, Canada

Excellent Location,Courteus and Cooperative Staff. Only Place which offers a private beach in Rio. Travelling with Kids ,its a no brainer.It is the best premium property to stay in RIO. Can’t wait to be back

Debashish, India

All the staffs were great The concierge and the hospitality team in the 26th floor are amazing

Abdo, United Arab Emirates

Amazing staff, both in the reception and in the L'etoile restaurant. Even though our room was already ocean front, the lady in the reception kindly gave us a nice upgrade. The bed was huge and really comfortable. We didn't have any resistance when we tried to negotiate a late checkout (4pm instead of 12pm). The staff at the L'etoile restaurant was also super attentive and worked really hard to give us a unique night. Breakfast is also five stars: beautiful view and very tasty food (so many options!). Keep on the good work

Joao, Brazil

Beautiful outdoor setting with amazing swimming pool & jacuzzi. Great comfort to have an almost private beach. Decent food for a large hotel. Room was large and with amazing ocean view.

Joseantonio10, Peru

There were a great many things to like! The Sheraton Grand Rio Hotel is the perfect spot for people and families who want a beach setting but quieter and not crowded. It excels at this! Great facilities and a family friendly staff. The beach service was stupendous -- drinks, food, chairs, umbrellas, etc. The entire property felt very safe and inviting. Concierge service advised us well, had answers even for small things (like forgotten suntan lotion) and got us just what we wanted.

Jon, United States of America

8.9

Staff
On-site swimming pool
On-site swimming pool
On-site swimming pool
Views from the property
Great check-in experience
Great check-in experience
Great check-in experience
Very comfy beds
Room sizes
Very comfy beds
Views from the property
Views from the property
Views from the property
Views from the property
Room sizes
On-site swimming pool
Room sizes
Great check-in experience
Views from the property
Room sizes
On-site fitness center
Room sizes

What guests loved the most:
“- The territory - Beach right next to the hotel, there is no need to cross the road and there are no annoying traders - When we complained the staff was doing their best to solve the problem, special...”

Andrey Russia
“Nice location .. ideal for chilling out and just aside happening areas so u can always grab a taxi and be there in 5-10 mins .. rooms were well kept and facilities were well managed. ”

Anu Netherlands
“Heated pool, breakfast, bed comfort, kids club.Friendly polite and educated staff. Very good kids club”

Paulo Brazil
“The person at the rooftop restaurant was very rude and inflexible”

Bernardo Brazil
“The room is very clean and confortable, nice for a good rest, the hotel stays very close to the best places in Rio”

Eduardo Canada
“Excellent Location,Courteus and Cooperative Staff. Only Place which offers a private beach in Rio. Travelling with Kids ,its a no brainer.It is the best premium property to stay in RIO. ”

Debashish India
“All the staffs were great The concierge and the hospitality team in the 26th floor are amazing”

Abdo United Arab Emirates
“Amazing staff, both in the reception and in the L'etoile restaurant. Even though our room was already ocean front, the lady in the reception kindly gave us a nice upgrade. ”

Joao Brazil
“Beautiful outdoor setting with amazing swimming pool & jacuzzi. Great comfort to have an almost private beach. Decent food for a large hotel. Room was large and with amazing ocean view.”

Joseantonio10 Peru
“There were a great many things to like! The Sheraton Grand Rio Hotel is the perfect spot for people and families who want a beach setting but quieter and not crowded. It excels at this! ”

Jon United States of America

Get the celebrity treatment with world-class service at Sheraton Grand Rio Hotel & Resort

One of our top picks in Rio de Janeiro.This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio’s South Zone. Guests at Sheraton Grand Rio can enjoy a newly redesigned pool area that features a lush tropical landscape with a large deck and a JacuzziⓇ facing the ocean. Free WiFi is available throughout the hotel.

They can also use the well-equipped gym or relax on the newly-launched Shine Spa. For sightseeing, the iconic Christ the Redeemer is 6.2 mi away.

In the pool area, Sheraton Grand Rio offers Casarão Restaurant, which serves noble cuts of meat at dinner and a buffet at lunch, in a casual and elegant atmosphere. Guests can also enjoy Bene Restaurant, which serves Italian food and Dry Martini Bar, the latest, modern and innovative bar.

The Casa da Cachaça, at the pool area, offers sophisticated snacks, specialty caipirinhas and classic cocktails. On the 26th floor, guests will also find L'Etoile, a French cuisine restaurant with panoramic ocean views.

The luxurious renovated rooms at Sheraton Grand Rio are spacious, with modern décor and contemporary furnishings. All have air conditioning and a private balcony with stunning beach views.

Leblon Beach is 0.6 mi away and Tijuca Forest National Park is 2.1 mi away. Sheraton Grand Rio is 9.9 mi from Santos Dumont Airport. An airport shuttle service can be arranged.

Leblon is a great choice for travelers interested in food, sandy beaches and nature.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

We speak your language!

Sheraton Grand Rio Hotel & Resort has been welcoming Booking.com guests since May 17, 2009

Hotel Chain: Sheraton Grand

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Most Popular Facilities

Swimming pool

Free WiFi

Parking

Beachfront

Outdoor pool

Airport shuttle

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests love...

“swimming pool”
22 related reviews

“ocean view”
13 related reviews

“private beach”
9 related reviews

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Sheraton Grand Rio Hotel & Resort?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
	Classic King Room, Guest room, 1 King, Mountain view 1 queen bed	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Classic Twin Room, Guest room, 2 Double, Mountain view 2 full beds	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior King Room, Guest room, 1 King, Partial Ocean view 1 queen bed	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Superior Twin Room, Guest room, 2 Double, Partail Ocean view 2 full beds	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Ocean Front Twin Room, Guest room, 2 Double, Ocean view 2 full beds	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Ocean Front King Room, Guest room, 1 King, Ocean Front view 1 queen bed	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Ocean Front Upper, Guest room, 1 King, Ocean Front view 1 queen bed	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club King Room, Club level, Guest room, 1 King, High floor 1 queen bed	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Club Twin Room, Club level, Guest room, 2 Double, High floor 2 full beds	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Family Room, Larger Guest room, 1 King, Sofa bed, Balcony 1 sofa bed and 1 queen bed	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Ocean Front Suite, 1 Bedroom Executive Suite, 1 King 1 queen bed	Show prices
Start of dialog content This double room features air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Junior Suite, Junior Suite, 1 Queen, Sofa bed, Balcony 1 full bed and 1 sofa bed	Show prices
Start of dialog content This double room has air conditioning. Room Facilities: • Air conditioning Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Rio de Janeiro 18 hotels like Sheraton Grand Rio Hotel & Resort were just booked

5 reasons to choose Sheraton Grand Rio Hotel & Resort

Why book with us?

Manage your bookings online

The staff speaks English

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One of our top picks in Rio de Janeiro

An Inside Look at Sheraton Grand Rio Hotel & Resort

This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio’s South Zone. Guests at Sheraton Grand Rio can enjoy a complete leisure area including 3 pools, a tennis court and tasty gastronomic options.

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, sandy beaches and nature – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Atahualpa Square
0.5 miles
Post 12 - Leblon
0.6 miles
Leblon Beach
0.9 miles
Pontifical Catholic University of Rio de Janeiro
1 miles
Post 11 - Leblon
1 miles
City Park
1.1 miles
Shopping da Gavea Mall
1.2 miles
Shopping Leblon Mall
1.2 miles
Flamengo Soccer Club
1.3 miles
Spain Square
1.4 miles

Natural Beauty

Lagoa Rodrigo de Freitas Lake
3.1 miles

Beaches in the Neighborhood

Leblon Golden sand
Swimming, Water Sports, Surfing

Closest Airports

Santos Dumont Airport
6.9 miles
Galeao Airport
12.5 miles

What Travelers Love About This Location

“Beautiful oasis of peace and luxury on the periphery of the busy busy Copacabana. The staff at check in were great allowing us to check in very early given our ...”

Travelsome

Ireland

“Great Location and Luxury Hotel. Very helpful Personnel.”

Jacques

Belgium

9.5

“The pool area is absolutely perfekt with a large, beautiful pool and a great childrens pool, both wonderfully heated. From the pool area there a easy access to ...”

Charlotte

Denmark

8.7

Are you missing any information about this area?

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4 Restaurants On Site

Bene Rio

Food: Italian

Open for: Dinner

Menu: À la carte
L'etoile

Food: French

Open for: Dinner

Menu: À la carte
Casarão

Food: Brazilian, Grill/BBQ

Open for: Lunch

Menu: Buffet

Casa da Cachaça

Food: Brazilian

Open for: Lunch, High tea, Cocktail hour

Menu: À la carte

House Rules Sheraton Grand Rio Hotel & Resort takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children under 12 years are charged USD 60 per night for extra beds.

Any additional older children or adults are charged USD 60 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Sheraton Grand Rio Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorization in the form of a photocopy of the front and back of the credit card.

Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation.

Bath tubs are provided upon availability. The single beds offered are auxiliary beds.

According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorization term of Juvenile Court for travel with others.

This hotel provides free breakfast for children 4 years and younger. Children 5 years and older (up to 12 years old) get a 50% breakfast discount.

Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours.

Please note that the resort fee includes:
- Wireless enhanced high speed internet access in the rooms and in public areas;
- 2 welcome drinks per stay;
- Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker;
- 1 hour tennis courts daily with 2 rackets and balls;
- 20% off on Shine Spa and Beauty Salon services;
- 10% discount on lunch buffet;
- Parking.

“- The territory - Beach right next to the hotel, there is no need to cross the road and there are no annoying traders - When we complained the staff was doing their best to solve the problem, special thanks to the front desk manager Christina ”

Andrey

Russia

“Nice location .. ideal for chilling out and just aside happening areas so u can always grab a taxi and be there in 5-10 mins .. rooms were well kept and facilities were well managed. Nice poolside area and well serviced by staff .. Really liked l’etoile restaurant at 26th floor with nice view and Michelin star aspirant level food (it’s a compliment) .. a small restaurant near bar also had really good food.”

Anu

Netherlands

“Excellent Location,Courteus and Cooperative Staff. Only Place which offers a private beach in Rio. Travelling with Kids ,its a no brainer.It is the best premium property to stay in RIO. Can’t wait to be back ”

Debashish

India

“Amazing staff, both in the reception and in the L'etoile restaurant. Even though our room was already ocean front, the lady in the reception kindly gave us a nice upgrade. The bed was huge and really comfortable. We didn't have any resistance when we tried to negotiate a late checkout (4pm instead of 12pm). The staff at the L'etoile restaurant was also super attentive and worked really hard to give us a unique night. Breakfast is also five stars: beautiful view and very tasty food (so many options!). Keep on the good work”

Joao

Brazil

“Beautiful outdoor setting with amazing swimming pool & jacuzzi. Great comfort to have an almost private beach. Decent food for a large hotel. Room was large and with amazing ocean view.”

Joseantonio10

Peru

“There were a great many things to like! The Sheraton Grand Rio Hotel is the perfect spot for people and families who want a beach setting but quieter and not crowded. It excels at this! Great facilities and a family friendly staff. The beach service was stupendous -- drinks, food, chairs, umbrellas, etc. The entire property felt very safe and inviting. Concierge service advised us well, had answers even for small things (like forgotten suntan lotion) and got us just what we wanted.”

Jon

United States of America

See all guest reviews for Sheraton Grand Rio Hotel & Resort

Newest Reviews for Sheraton Grand Rio Hotel & Resort

Reviewed: January 13, 2019

Andrey
Russia
7.5

Good
- • Leisure trip
- • Couple
- • Superior King Room, Guest room, 1 King, Partial Ocean view
- • Stayed 3 nights
- • Submitted from a mobile device
- We had to change the room twice until we finally got a quiet one - Breakfast is too crowded - The staff of the beach bar is slow and not attentive, it is not something you would expect from a 5* Sheraton
- The territory - Beach right next to the hotel, there is no need to cross the road and there are no annoying traders - When we complained the staff was doing their best to solve the problem, special thanks to the front desk manager Christina

Stayed in January 2019
Reviewed: January 13, 2019

Nicholas
United Kingdom

2 helpful votes
6.7

“Good, but room for improvement”
- • Leisure trip
- • Couple
- • Ocean Front King Room, Guest room, 1 King, Ocean Front view
- • Stayed 4 nights
- • Submitted from a mobile device
We found some toe nail cuttings on a chair in our room from a previous guest which was disgusting and shocking as we expected a clean room. There is loud music playing in all public areas all day with no quiet spaces to relax.
The breakfast was very good, the staff were mostly helpful and the taxi drivers were excellent.

Stayed in January 2019
Reviewed: January 12, 2019

Catherine
Chile
6.7

“Slightly disappointing”
- • Leisure trip
- • Family with young children
- • Ocean Front Twin Room, Guest room, 2 Double, Ocean view
- • Stayed 3 nights
- • Submitted from a mobile device
The quality of the food in every restaurant we ate at was very poor.
The service and staff were very friendly and attentive.

Stayed in January 2019
Reviewed: January 10, 2019

Travelsome
Ireland
Age group: 35 – 44
10

Exceptional
- • Leisure trip
- • Couple
- • Superior King Room, Guest room, 1 King, Partial Ocean view
- • Stayed 2 nights
- • Submitted from a mobile device
Leaving.
Beautiful oasis of peace and luxury on the periphery of the busy busy Copacabana. The staff at check in were great allowing us to check in very early given our early arrival. The atmosphere and public areas in the hotel were perfect with the staff at the pool bar absolutely great, very helpful and having great humor especially given the heat they work in. The room we had on the 22nd floor with ocean view was super, very clean, comfortable and big. The food in the resort was tasty. Thanks for a wonderful experience. Hope to get back here very soon.

Stayed in January 2019
Reviewed: January 3, 2019

Hedieh
United Arab Emirates
6.3

Pleasant
- • Leisure trip
- • Family with young children
- • Ocean Front Twin Room, Guest room, 2 Double, Ocean view
- • Stayed 4 nights
- • Submitted from a mobile device
Staff tin reception area are so rude

Stayed in December 2018
Reviewed: December 31, 2018

Anu
Netherlands
Age group: 25 – 34

15 helpful votes
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Superior King Room, Guest room, 1 King, Partial Ocean view
- • Stayed 7 nights
- • Submitted from a mobile device
Fitness centre had some equipment which was quite heavily rusted. Looked ugly and I would expect a 5 star property to at least do a paint job if not replace such machines. Massage experience was okayish at best .. had ac vents throwing out cold air directly at massage table where i was lying and masseuse did the cardinal sin of using cold oil and that too putting it directly over the body without warming it by rubbing it in her hands.
Nice location .. ideal for chilling out and just aside happening areas so u can always grab a taxi and be there in 5-10 mins .. rooms were well kept and facilities were well managed. Nice poolside area and well serviced by staff .. Really liked l’etoile restaurant at 26th floor with nice view and Michelin star aspirant level food (it’s a compliment) .. a small restaurant near bar also had really good food.

Stayed in December 2018
Reviewed: December 27, 2018

Paulo
Brazil

1 helpful vote
10

“Very pleasant surprise”
- • Leisure trip
- • Family with young children
- • Club Twin Room, Club level, Guest room, 2 Double, High floor
- • Stayed 2 nights
we cannot use the beaches. they are opened to the public, but it is just too dangerous to stay there alone
very comfortable at the club level.

Stayed in December 2018
Reviewed: December 26, 2018

Sarah
Jersey
8.8

“Would be better if booked with hotel direct and breakfast included in the price so you don’t end up”
- • Leisure trip
- • Family with young children
- • Ocean Front Room
- • Stayed 2 nights
- • Submitted from a mobile device
Prices quoted online and very different to what you end up paying.
Staff are fantastic! So welcoming and friendly. Beds comfy, rooms clean. The price is misleading as loads of extra taxes and fees are applied, making this not as good value for money as we initially thought.

Stayed in December 2018
Reviewed: December 20, 2018

Owen
Canada
Age group: 35 – 44

2 helpful votes
2.5

Very Poor
- • Leisure trip
- • Solo traveler
- • Ocean Front King Room, Guest room, 1 King, Ocean Front view
- • Stayed 1 night
- • Submitted from a mobile device
I booked a ocean view room, I got a view of a tree. They made me pay 100.00 usd for the room type that I actually thought I was booking. The room I reserved had breakfast included but because I upgraded it was no longer included. The customer service here is to be desired. I found the manger quite rude.

Stayed in December 2018
Reviewed: December 19, 2018

Linda
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Club Twin Room, Club level, Guest room, 2 Double, High floor
- • Stayed 3 nights
- • Submitted from a mobile device
Didn’t like being charged for water that didn’t end up finishing before we left before we ordered the meal.
Bed and room very nice. We had a wonderful view.

Stayed in December 2018
Reviewed: December 19, 2018

Jacques
Belgium
Age group: 65+

3 helpful votes
9.6

Exceptional
- • Leisure trip
- • Couple
- • Classic Twin Room, Guest room, 2 Double, Mountain view
- • Stayed 2 nights
A bit expensive but OK with the service received
Great Location and Luxury Hotel. Very helpful Personnel.

Stayed in December 2018
Reviewed: December 18, 2018

Bruno
Brazil
9.2

“We had an amazing day, and we will go back definitely.”
- • Leisure trip
- • Family with young children
- • Ocean Front Suite, 1 Bedroom Executive Suite, 1 King
- • Stayed 1 night
The parking staff is disorganized and very grumpy; The checking process was slow as hell; And the pool's food service was understaffed and the snacks weren't so good (overcooked cheese pastries and greasy Sheraton burger).
The room was amazing (super clean, very comfortable and it had an amazing view of the sea), beoynd expectations; The L'Etoile restaurant was delicious and not so expensive as I thought; The poll was fantastic and we had an amazing time there during the afternoon! The all staff is very friendly and welcoming.

Stayed in December 2018
Reviewed: December 17, 2018

Paulo
Brazil

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • Club Twin Room, Club level, Guest room, 2 Double, High floor
- • Stayed 1 night
- • Submitted from a mobile device
Heated pool, breakfast, bed comfort, kids club.Friendly polite and educated staff. Very good kids club

Stayed in December 2018
Reviewed: December 6, 2018

Camila
Chile
Age group: 25 – 34
7.5

“Great hotel ”
- • Leisure trip
- • Group of friends
- • Classic Room
- • Stayed 4 nights
- • Submitted from a mobile device
The staff was not so nice or willing to help (specially in the pool restaurant) Housekeeping was not so good either (dirty cups were left in our room)
Awesome pool and beach. Nice food at the restaurants

Stayed in December 2018
Reviewed: December 5, 2018

Bernardo
Brazil
7.5

Good
- • Business trip
- • Solo traveler
- • Classic Twin Room, Guest room, 2 Double, Mountain view
- • Stayed 3 nights
- • Submitted from a mobile device
The person at the rooftop restaurant was very rude and inflexible

Stayed in December 2018

Hotel Sheraton Grand Rio Hotel & Resort

Sheraton Grand Rio Hotel & Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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Sheraton Grand Rio Hotel & Resort

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, sandy beaches and nature – Check location Guests loved walking around the neighborhood!

Facilities of Sheraton Grand Rio Hotel & Resort Great facilities! Review score, 8.9

House Rules Sheraton Grand Rio Hotel & Resort takes special requests – add in the next step!