Furniture is tired. Rooms are so plain they could be a mental institution. Not even a picture on the wall. We were on the 33d floor and half the time the one working elevator did not arrive and we had to walk down.

Appreciated the 24 hr restaurant as we were working long hours. Check in + out were easy, and they lent me an adaptor when my broke. Appreciated the big double windows in my room, a deluxe double.

Stayed in June 2022

The elevators are temperamental and required multiple attempts to get them working with your room card. The rooms themselves, whilst beautifully styled and decorated, are showing their age when looked at in a close manner. My door frame had separated quite significantly from the wall and the bathroom had water damage in the ceiling. Various other (minor) age-related issues could be seen too. I think this is due to the rooms requiring renovating as many have already said. However, this did not impact the enjoyment of my stay, and the customer service and staff were more than enough to make up for this. I just hope they get enough funds to renovate the rooms soon as it will definitely make this hotel the absolute best place to stay in Boa Viagem!

Modern style of rooms, good sized rooms, beautiful view of the sea, balcony with table and chairs and outdoor outlet so I could relax whilst still being able to charge technology and gadgets. Delicious breakfasts and dinner too. Internet was very good here too - I held multiple video calls back to the UK with no issues. But the best part was the kind and friendly staff. I felt extremely welcome, safe and secure during my stay here and the staff couldn’t have been better. I would like to personally mention and thank a very friendly man who worked there called Leo who made my stay even better - he was kind, courteous and provided a service which Transamerica Prestige should be proud of! I would definitely stay here again based off the customer service and staff alone!

Stayed in March 2022

there's nothing I disliked - just a little more imagination with the breakfasts, but truly tertiary

just about everything was excellent: large comfortable room, good wifi, good breakfast (price included), great staff, good swimming pool, good gym

Stayed in February 2022

it's not a question of not liking anything, but rather possible minor improvements, such as a more varied breakfast and opening the swimming pool before 9 AM and after 6 PM

Wonderful facilities - spacious room with fabulous view - very good swimming pool - good gym - lovely dining room and good breakfast - very helpful staff - fine location - lovely ambiance - enjoying every minute

Stayed in January 2022

Charge parking 15 real per day

Great location, Great stuff and nice breakfast.

Stayed in December 2021

The facilities are quite old. Air conditioner didn´t work during my last night.

Staff and location were very good

Stayed in January 2022

Food was good

The stuff was very nice but for a hotel that is only 10 years old that has issue with air conditioner making noise and my was broken and i had to beg to request someone to fix it. The room should had been ready before our arrival.

Stayed in December 2021

breakfast could be better

Stayed in November 2021

Comfy bed, cleaness

Stayed in November 2021