BEST WESTERN PLUS Carlton Plaza Hotel
642 Johnson Street, V8W 1M6 Victoria, Canada – Excellent location – show map
Excellent location – rated 9.0/10! (score from 751 reviews)
Real guests • Real stays • Real opinions
wonderful overall experience. perfectly maintained and great location!
CanadaGreat location. Within walking distance to many attractions. Large room. the staff were amazing.. especially Steven. He was super friendly, very accommodating, gave great restaurant recommendations and went above and beyond to ensure we were comfortable and didn’t need anything.
CanadaGreat location, near by all restaurants, shopping centers and tourist attractions. Awesome service overall from staff.
United States of AmericaThe staff were very accommodating and checked on us often and were quick to deliver any items we requested. Our room was very spacious with a stove and full sized fridge.
CanadaGood location, easy walk to all our favorite Victoria restaurants and sights, great responsive staff, updated room with kitchen and outside deck, all for a very good price. We used the valet parking which was easy and convenient. Ruby Restaurant is right off the lobby and is an excellent breakfast spot.
United States of AmericaClean, comfortable, competent staff, maid service was exceptional !
United States of AmericaIt was clean, small operation. The staff was very friendly and attentive.
United States of Americaamazing staff and location. The room was extremely clean and I love they texted me to make sure everything was all good.
CanadaEverything was nice, but the staff were exceptional! I really liked being able to send quick texts to staff and get quick responses. I also really appreciated the fitted curtains in our room. I may seem like a little thing but they were obviously custom made to fit an unusual window and they really kept out the light.
CanadaThe staff were very accomodating, no exceptions. Catered to all my needs.
United States of America
- What guests loved the most:
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Barbro
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Rosemarie
Canada
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Nava
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Tammy
Canada
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Carolyn
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Joel
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Mohri
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Kayla
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Linda
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Martin
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Categories:
Stay in the heart of Victoria – Excellent location – show map
Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away.
A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included.
At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services.
Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.
This is our guests' favorite part of Victoria, according to independent reviews.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
Barbro
Canada“wonderful overall experience. perfectly maintained and great location!”
RosemarieCanada“Great location. Within walking distance to many attractions. Large room. the staff were amazing.. especially Steven. He was super friendly, very accommodating, gave great restaurant recommendations and went above and beyond to ensure we were...”- Nava
United States of America“Great location, near by all restaurants, shopping centers and tourist attractions. Awesome service overall from staff.” 
TammyCanada“The staff were very accommodating and checked on us often and were quick to deliver any items we requested. Our room was very spacious with a stove and full sized fridge.”
CarolynUnited States of America“Good location, easy walk to all our favorite Victoria restaurants and sights, great responsive staff, updated room with kitchen and outside deck, all for a very good price. We used the valet parking which was easy and convenient. Ruby Restaurant...”
JoelUnited States of America“Clean, comfortable, competent staff, maid service was exceptional !”- MohriUnited States of America“It was clean, small operation. The staff was very friendly and attentive.”
KaylaCanada“amazing staff and location. The room was extremely clean and I love they texted me to make sure everything was all good.”- LindaCanada“Everything was nice, but the staff were exceptional! I really liked being able to send quick texts to staff and get quick responses. I also really appreciated the fitted curtains in our room. I may seem like a little thing but they were obviously...”
MartinUnited States of America“The staff were very accomodating, no exceptions. Catered to all my needs.”
- hello I was wondering if all rooms have a kitchen particularly the double rooms?Hello, only our Studio and Family suites are equipped with kitchens.Answered on 8 July 2020
- Does the room have microwave??Hello, Thank you for your inquiry. All of our suites have a microwave in the room. If you are planning to book a traditional room, you are welcome to..Answered on 16 June 2022
- Hello, Is there poor and hot tub facility availability...if so are those accessable now.Hi, thank you for your interested. We offer a wonderful urban property with a great restaurant - The Ruby, Valet Parking, Guest Laundry and Fitness C..Answered on 10 March 2021
- Is there a coin laundry and dryer available for guests?Yes, we have coin operated washers and dryers in our Guest Services area.Answered on 20 December 2022
- Can we bring our electric bikes to the room?Unfortunately not, but we can store bikes in our gated private parking lot or in our basement with no charge.Answered on 21 August 2021
- Still looking?
The Ruby on Johnson
Food: American, Tex-Mex, Local
Open for: Breakfast, Brunch, Lunch
- Toilet paper
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Alarm clock
- Flat-screen TV
- Cable channels
- TV
- Restaurant
- Tea/Coffee maker
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Fire extinguishers
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safe
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Family rooms
- Hair/Beauty salon
- Non-smoking rooms
- Fitness center
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about 150.35USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
BEST WESTERN PLUS Carlton Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from Thu, Apr 08, 2021 until Mon, Apr 19, 2021
A damage deposit of CAD 200 is required on arrival. That's about 150.35USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about BEST WESTERN PLUS Carlton Plaza Hotel
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Yes, BEST WESTERN PLUS Carlton Plaza Hotel is popular with guests booking family stays.
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BEST WESTERN PLUS Carlton Plaza Hotel has 1 restaurant:
- The Ruby on Johnson
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The prices at BEST WESTERN PLUS Carlton Plaza Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at BEST WESTERN PLUS Carlton Plaza Hotel is from 4:00 PM, and check-out is until 12:00 PM.
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BEST WESTERN PLUS Carlton Plaza Hotel is 500 feet from the center of Victoria.
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BEST WESTERN PLUS Carlton Plaza Hotel offers the following activities/services (charges may apply):
- Fitness center
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Room options at BEST WESTERN PLUS Carlton Plaza Hotel include:
- Quad
- Suite
- Double
