Free WiFi
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage
Heating
Elevator

Stay in the heart of Victoria Excellent location – show map

Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away.

A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included.

At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services.

Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.

This is our guests' favorite part of Victoria, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

BEST WESTERN PLUS Carlton Plaza Hotel has been welcoming Booking.com guests since Jul 25, 2008
Hotel chain/brand: Best Western Plus

Property Highlights

Located in the heart of Victoria, this hotel has an excellent location score of 9.0

Private parking available


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • hello I was wondering if all rooms have a kitchen particularly the double rooms?
    Hello, only our Studio and Family suites are equipped with kitchens.
    Answered on July 8, 2020
  • Does the room have microwave??
    Hello, Thank you for your inquiry. All of our suites have a microwave in the room. If you are planning to book a traditional room, you are welcome to..
    Answered on June 16, 2022
  • Hello, Is there poor and hot tub facility availability...if so are those accessable now.
    Hi, thank you for your interested. We offer a wonderful urban property with a great restaurant - The Ruby, Valet Parking, Guest Laundry and Fitness C..
    Answered on March 10, 2021
  • Can we bring our electric bikes to the room?
    Unfortunately not, but we can store bikes in our gated private parking lot or in our basement with no charge.
    Answered on August 21, 2021
  • Looking for a room with 3 separate beds, 2 beds should be separate from the other 1
    Hello, the best room type to book would be the Family Suite. It has 1 bed in a separate bedroom and a second bed and sofabed in the main area.
    Answered on August 12, 2020
  • Still looking?
Hotel area info *
1 Restaurant On Site

    The Ruby on Johnson

    Food: American, Tex-Mex, Local

    Open for: Breakfast, Brunch, Lunch

Amenities of BEST WESTERN PLUS Carlton Plaza Hotel
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs CAD 18.0 per day.
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
Spa
  • Fitness center (temporarily closed)
Languages Spoken
  • English
  • Japanese

House rules

BEST WESTERN PLUS Carlton Plaza Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about 149.56USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CAD 30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CAD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express BEST WESTERN PLUS Carlton Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the property's parking lot cannot accommodate vehicles over 6.2 feet (6' 6"). The property offers valet parking at a cost of CAD 18 October through April and CAD 25 per night May through September. Electric vehicle charging station is available at the property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Fitness center is closed from Thu, Apr 08, 2021 until Mon, Apr 19, 2021

A damage deposit of CAD 200 is required on arrival. That's about 149.56USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about BEST WESTERN PLUS Carlton Plaza Hotel

  • Room options at BEST WESTERN PLUS Carlton Plaza Hotel include:

    • Quad
    • Suite
    • Double

  • BEST WESTERN PLUS Carlton Plaza Hotel offers the following activities/services (charges may apply):

    • Fitness center

  • BEST WESTERN PLUS Carlton Plaza Hotel has 1 restaurant:

    • The Ruby on Johnson

  • BEST WESTERN PLUS Carlton Plaza Hotel is 500 feet from the center of Victoria.

  • Yes, BEST WESTERN PLUS Carlton Plaza Hotel is popular with guests booking family stays.

  • The prices at BEST WESTERN PLUS Carlton Plaza Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at BEST WESTERN PLUS Carlton Plaza Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to BEST WESTERN PLUS Carlton Plaza Hotel by:

    • Car 40min