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  6. BEST WESTERN PLUS Carlton Plaza Hotel (Hotel), Victoria (Canada) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (403)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more
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We Price Match

Hotel BEST WESTERN PLUS Carlton Plaza Hotel

BEST WESTERN PLUS Carlton Plaza Hotel

642 Johnson Street, V8W 1M6 Victoria, Canada – Excellent location – show map

Excellent location – rated 9.2/10! (score from 403 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
403 reviews
  • Facilities

    8.4

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Value for money

    8.2

  • Location

    9.2

  • Total

    8.5

  • Free WiFi

    8.7

The room was more spacious than I expected. Overall, it was fresh and clean and modern.

Robert Canada

Great service and a comfortable bed! The perfect location.

Aud Canada

Clean, comfortable rooms. Downtown location is excellent

Kristy Canada

Excellent location for walking around downtown Victoria. Close to restaurants and shops. Hotel staff were friendly and helpful. Rooms were clean and beds very comfortable. Would definitely stay here again!

Teri-lynn Canada

It was a short walking distance from the harbor, on a main strip. Perfect location. Very clean rooms, and friendly staff. I liked their daily text for checking in with the guest due to covid.

Sasha Canada

Came to Victoria for our Honeymoon and front desk clerk Ingrid was so great she upgraded us and when we arrived to our suite they have given us a bottle of wine. The staff at this location are exceptionally polite and always ready to help.. walking distance to everything..

Pierre Canada

It is walking distance to everything in downtown area. Clean room. Comfortable bed.

Evelyn Canada

The staff are great and professional, attentive to your needs. The Wifi is very efficient and accessible from every part of the hotel. The attached restaurant next door is great for breakfast/brunch, good selection and service.

Oscar Canada

Awesome location, clean, and comfortable. Very good Covid procedures. Nice staff.

Kian Canada

Top floor king room with very large private balcony. Unfortunately as all of Victoria, it was covered in Seagull poop.

Hagen Canada

Excellent location!

9.2
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
The building where the hotel is located
A kitchen or kitchenette at BEST WESTERN PLUS Carlton Plaza Hotel
A kitchen or kitchenette at BEST WESTERN PLUS Carlton Plaza Hotel
A seating area at BEST WESTERN PLUS Carlton Plaza Hotel
A kitchen or kitchenette at BEST WESTERN PLUS Carlton Plaza Hotel
The fitness center and/or fitness facilities at BEST WESTERN PLUS Carlton Plaza Hotel
+32 photos
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BEST WESTERN PLUS Carlton Plaza Hotel

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BEST WESTERN PLUS Carlton Plaza Hotel

8.5
Very Good
403 reviews
  • 9.2

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “The room was more spacious than I expected. Overall, it was fresh and clean and modern.”
    Robert Robert Canada Canada
  • “Great service and a comfortable bed! The perfect location.”
    Aud Aud Canada Canada
  • “Clean, comfortable rooms. Downtown location is excellent”
    Kristy Kristy Canada Canada
  • “Excellent location for walking around downtown Victoria. Close to restaurants and shops. Hotel staff were friendly and helpful. Rooms were clean and beds very comfortable.”
    Teri-lynn Teri-lynn Canada Canada
  • “It was a short walking distance from the harbor, on a main strip. Perfect location. Very clean rooms, and friendly staff. I liked their daily text for checking in with the guest due to covid.”
    Sasha Sasha Canada Canada
  • “Came to Victoria for our Honeymoon and front desk clerk Ingrid was so great she upgraded us and when we arrived to our suite they have given us a bottle of wine.”
    Pierre Pierre Canada Canada
  • “It is walking distance to everything in downtown area. Clean room. Comfortable bed.”
    Evelyn Evelyn Canada Canada
  • “The staff are great and professional, attentive to your needs. The Wifi is very efficient and accessible from every part of the hotel.”
    Oscar Oscar Canada Canada
  • “Awesome location, clean, and comfortable. Very good Covid procedures. Nice staff.”
    Kian Kian Canada Canada
  • “Top floor king room with very large private balcony. Unfortunately as all of Victoria, it was covered in Seagull poop.”
    Hagen Hagen Canada Canada

Stay in the heart of Victoria – Excellent location – show map

Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away.

A TV with pay-per-view channels and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included.

At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services.

Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.

This is our guests' favorite part of Victoria, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

BEST WESTERN PLUS Carlton Plaza Hotel has been welcoming Booking.com guests since Jul 25, 2008
Hotel chain/brand: Best Western Plus

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Brilliant!

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
Family rooms
Restaurant
Fitness center

Good for couples – they rated the facilities 8.3 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Best Western Plus

뀐 Located in the heart of Victoria, this hotel has an excellent location score of 9.2

끸 Private parking available

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  • 1 sofa bed and 2 queen beds
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  • 1 king bed
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  • 1 king bed and
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5 properties in Victoria like BEST WESTERN PLUS Carlton Plaza Hotel were booked in the last 12 hours

Guest reviews

8.5
Very Good
403 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Robert Canada

    “The room was more spacious than I expected. Overall, it was fresh and clean and modern.”

  • Aud Canada

    “Great service and a comfortable bed! The perfect location. ”

  • Kristy Canada

    “Clean, comfortable rooms. Downtown location is excellent ”

  • Teri-lynn Canada

    “Excellent location for walking around downtown Victoria. Close to restaurants and shops. Hotel staff were friendly and helpful. Rooms were clean and beds very comfortable. Would definitely stay here again!”

  • Sasha Canada

    “It was a short walking distance from the harbor, on a main strip. Perfect location. Very clean rooms, and friendly staff. I liked their daily text for checking in with the guest due to covid. ”

  • Pierre Canada

    “Came to Victoria for our Honeymoon and front desk clerk Ingrid was so great she upgraded us and when we arrived to our suite they have given us a bottle of wine. The staff at this location are exceptionally polite and always ready to help.. walking distance to everything..” Read more

  • Evelyn Canada

    “It is walking distance to everything in downtown area. Clean room. Comfortable bed.”

  • Oscar Canada

    “The staff are great and professional, attentive to your needs. The Wifi is very efficient and accessible from every part of the hotel. The attached restaurant next door is great for breakfast/brunch, good selection and service.”

  • Kian Canada

    “Awesome location, clean, and comfortable. Very good Covid procedures. Nice staff.”

  • Hagen Canada

    “Top floor king room with very large private balcony. Unfortunately as all of Victoria, it was covered in Seagull poop. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About BEST WESTERN PLUS Carlton Plaza Hotel

Welcoming Booking.com guests since Jul 25, 2008

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • hello I was wondering if all rooms have a kitchen particularly the double rooms?

    Hello, only our Studio and Family suites are equipped with kitchens.


    You found this answer helpful

    You found this answer unhelpful

  • Looking for a room with 3 separate beds, 2 beds should be separate from the other 1

    Hello, the best room type to book would be the Family Suite. It has 1 bed in a separate bedroom and a second bed and sofabed in the main area.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds
  • can we check in early? what is the earliest check in?

    4PM is our check in time. However if you show up before that time we will do our best to check you into a room if there is one available.


    You found this answer helpful

    You found this answer unhelpful

  • Are king size beds available?

    Yes, we do have King size beds available in both our traditional rooms and studio suites.


    You found this answer helpful

    You found this answer unhelpful

  • Looking for room with kitchen one queen size bed for me and my wife?

    Recently we've eliminated all of our Queen beds and converted them to Kings! We would be happy to help you make a booking for a Studio Suite with a King Bed if you reach out to us directly.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have one room with singles beds with a partition since i snore.

    None of our guest rooms have any kind of partition except for our Family Suites, which includes a separate bedroom.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds
  • Is the sitting room a separate room from where the beds are or is everything in one room?

    This is a Studio-style suite, so everything is contained in one room.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Mini Suite with Two Double Beds and Sofa Bed
  • Is there a view from hotel

    There are only city views available.


    You found this answer helpful

    You found this answer unhelpful

  • is there air conditioning in your rooms?

    Yes, every room is equipped with an air conditioning unit.


    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a water view Or ciry?

    Many of our rooms have city and street views. Being a downtown property we do not have any rooms with water views.


    You found this answer helpful

    You found this answer unhelpful

  • good evening, is parking included? available?

    We have parking available for $15 per night, and it is valet only.


    You found this answer helpful

    You found this answer unhelpful

  • Is there an airport shuttle? Do you provide breakfast? Thanks.

    An airport shuttle service is provided by YYJ Airport shuttle. Our property does not provide breakfast.


    You found this answer helpful

    You found this answer unhelpful

  • Is parking included?

    Parking is not included.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel Carlton Plaza Hotel

Most recent questions
  • hello I was wondering if all rooms have a kitchen particularly the double rooms?

    Hello, only our Studio and Family suites are equipped with kitchens.


    You found this answer helpful

    You found this answer unhelpful

  • Looking for a room with 3 separate beds, 2 beds should be separate from the other 1

    Hello, the best room type to book would be the Family Suite. It has 1 bed in a separate bedroom and a second bed and sofabed in the main area.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds
  • can we check in early? what is the earliest check in?

    4PM is our check in time. However if you show up before that time we will do our best to check you into a room if there is one available.


    You found this answer helpful

    You found this answer unhelpful

  • Are king size beds available?

    Yes, we do have King size beds available in both our traditional rooms and studio suites.


    You found this answer helpful

    You found this answer unhelpful

  • Looking for room with kitchen one queen size bed for me and my wife?

    Recently we've eliminated all of our Queen beds and converted them to Kings! We would be happy to help you make a booking for a Studio Suite with a King Bed if you reach out to us directly.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have one room with singles beds with a partition since i snore.

    None of our guest rooms have any kind of partition except for our Family Suites, which includes a separate bedroom.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds
  • Is the sitting room a separate room from where the beds are or is everything in one room?

    This is a Studio-style suite, so everything is contained in one room.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Mini Suite with Two Double Beds and Sofa Bed
  • Is there a view from hotel

    There are only city views available.


    You found this answer helpful

    You found this answer unhelpful

  • is there air conditioning in your rooms?

    Yes, every room is equipped with an air conditioning unit.


    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a water view Or ciry?

    Many of our rooms have city and street views. Being a downtown property we do not have any rooms with water views.


    You found this answer helpful

    You found this answer unhelpful

  • good evening, is parking included? available?

    We have parking available for $15 per night, and it is valet only.


    You found this answer helpful

    You found this answer unhelpful

  • Is there an airport shuttle? Do you provide breakfast? Thanks.

    An airport shuttle service is provided by YYJ Airport shuttle. Our property does not provide breakfast.


    You found this answer helpful

    You found this answer unhelpful

  • Is parking included?

    Parking is not included.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

4 reasons to choose BEST WESTERN PLUS Carlton Plaza Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mcpherson Theater
    0.1 miles
  • Victoria City Hall
    0.1 miles
  • Market Square
    0.1 miles
  • Old Town
    0.1 miles
  • Pacific Rim College
    0.1 miles
  • The Bay Center
    0.2 miles
  • Bastion Square
    0.2 miles
  • St. Andrews Cathedral
    0.2 miles
  • Craigflower Manor and Schoolhouse
    0.2 miles
  • Maritime Museum of British Columbia
    0.2 miles
Restaurants & cafes
  • Restaurant John's Place
    0.1 miles
Top attractions
  • Save-On-Foods Memorial Center
    0.3 miles
  • Fairmont Empress Hotel
    0.4 miles
  • Victoria Harbour Ferry
    0.4 miles
  • Point Ellice House
    0.8 miles
  • Craigdarroch Castle
    1.1 miles
  • Victoria Gulf Club
    3.2 miles
  • Camosun College
    5 miles
  • Royal Roads University
    5.2 miles
  • The Butchart Gardens
    10.4 miles
  • Brentwood Bay Ferry Terminal
    11.7 miles
Closest Airports
  • Victoria International Airport
    15.4 miles
  • Bellingham International Airport
    45.6 miles
  • Nanaimo Airport
    49 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    The Ruby on Johnson

    Food: American, Tex-Mex, Local

    Open for: Breakfast, Brunch, Lunch

    Menu: À la carte

Amenities of BEST WESTERN PLUS Carlton Plaza Hotel Great facilities! Review score, 8.4

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
Family rooms
Restaurant
Fitness center
Pets
  • Pets are not allowed.

Food & Drink
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 15 per day.

  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Shops (on site)
  • Heating
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Newspapers
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • English
  • Japanese

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules BEST WESTERN PLUS Carlton Plaza Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about 158.74USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
CAD 30 per child, per night
3+ years
Extra bed by request
CAD 30 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express BEST WESTERN PLUS Carlton Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

BEST WESTERN PLUS Carlton Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the property's parking lot cannot accommodate vehicles over 6.2 feet (6' 6"). The property offers valet parking at a cost of CAD 15 October through April and CAD 25 per night May through September.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 200 is required on arrival. That's about 158.74USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about BEST WESTERN PLUS Carlton Plaza Hotel

  • Room options at BEST WESTERN PLUS Carlton Plaza Hotel include:

    • Quad
    • Suite
    • Double

  • The prices at BEST WESTERN PLUS Carlton Plaza Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at BEST WESTERN PLUS Carlton Plaza Hotel (subject to availability):

    • Parking
    • Private Parking
    • Electric vehicle charging station

  • Yes, BEST WESTERN PLUS Carlton Plaza Hotel is popular with guests booking family stays.

  • From the nearest airport, you can get to BEST WESTERN PLUS Carlton Plaza Hotel by:

    • Car 40min

  • Check-in at BEST WESTERN PLUS Carlton Plaza Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • BEST WESTERN PLUS Carlton Plaza Hotel offers the following activities/services (charges may apply):

    • Fitness center

  • BEST WESTERN PLUS Carlton Plaza Hotel has 1 restaurant:

    • The Ruby on Johnson

  • BEST WESTERN PLUS Carlton Plaza Hotel is 500 feet from the center of Victoria.

8.5 Very Good 403 reviews 100% real guest experiences
  • Awesome: 9+

    210

  • Good: 7 – 9

    151

  • Okay: 5 – 7

    28

  • Poor: 3 – 5

    8

  • Very Poor: 1 – 3

    6

Categories
  • Staff9.2
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.2
  • Location9.2
  • Free WiFi8.7

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    How to get to BEST WESTERN PLUS Carlton Plaza Hotel from Victoria International Airport
    • Car
      40 minutes
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    The Best of Victoria

    Click here to see more hotels and accommodations near popular landmarks in Victoria

    Attractions

    • Crystal Pool

    Galleries

    • Art Gallery of Greater Victoria
    • Open Space

    Golf Courses

    • Victoria Gulf Club

    Institutions

    • Camosun College
    • Royal Roads University
    • Pacific Rim College

    Landmarks

    • Fairmont Empress Hotel
    • Point Ellice House
    • Ross Bay Cemetery

    Monuments

    • Victoria Public Librairy
    • British Columbia Parliament Buildings

    Museums

    • Royal BC Museum
    • Victoria Police Historical Society Museum

    Parks

    • Holland Point Park

    Popular Areas

    • The Butchart Gardens
    • Craigdarroch Castle

    Shopping Areas

    • The Bay Center
    • Westside Village Shopping Centre
    • Mayfair Shopping Center

    Stadiums or Arenas

    • Save-On-Foods Memorial Center

    Theaters

    • Mcpherson Theater
    • Belfry Theater

    Airports

    • Victoria International Airport (YYJ) 15.4 miles
    • Bellingham International Airport (BLI) 45.6 miles
    • Nanaimo Airport (YCD) 49 miles

    Ferries

    • Victoria Harbour Ferry
    • Brentwood Bay Ferry Terminal
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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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