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Situated just minutes from the center of Banff, this comfortable inn offers convenient amenities and leisure services within walking distance of many area attractions, parks and ski areas. Ptarmigan is just steps from Bow Falls, the Cave and Basin National Historic Site and the Banff Upper Hot Springs. The facilities at the Fairmont Banff Springs Hotel are also nearby. Guests can also explore the Banff area with complimentary bus passes, which are good for the entire stay. Park in Banff Ptarmigan's heated, underground parking garage upon arrival. Store ski equipment in the Ski Room, then soak in a hot tub or relax in the steam room.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Banff Ptarmigan Inn has been welcoming guests since Oct 21, 2008

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Free private parking available at the hotel

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Room Type
1 king bed
1 queen bed
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Suzy
    United States of AmericaUnited States of America
    The location was great! We had a room with beautiful views of the mountains. Also, it was super easy to park in the garage and walk everywhere.
  • N
    United States of AmericaUnited States of America
    I like the location, close to all the places. Everything is good.
  • Lisa
    Our first room had an overpowering smell and my daughter was sensitive to it and they moved us right away. Bed was super comfortable, room was clean, amenities in room were awesome!
  • Judith
    United States of AmericaUnited States of America
    Great location. Beautiful flowers. Great staff at the restaurant - especially our server at breakfast - Jordan. He made some great suggestions for activities!
  • Linda
    United KingdomUnited Kingdom
    Location was perfect, very close to all facilities, bus stop right outside of hotel. Banff was lovely.
  • Charlotte
    United States of AmericaUnited States of America
    Location was great. Walking distance to everything downtown. Pet friendly location. Helpful staff.
  • Alan
    United States of AmericaUnited States of America
    Location is good - easy to find, ideal for walking to bars and restaurants Covered parking Room size, cleanliness, & facilities
  • Tricia
    The hotel was in an awesome location and our room was perfect and clean! I accidentally left something behind and when I called to ask about it, the staff were very helpful in finding it and getting it back to me.
  • James
    United States of AmericaUnited States of America
    Location was right downtown... perfect for us. Facilities excellent
  • Julia
    Lovely stay - staff, facility and location were wonderful. Clean and comfy rooms.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you have computers, your guests can access?

    Thank you for your questions. We do have a business center with a computer for guest use. There is also a printer. Warm Regards, - Team Banff Ptarmigan Inn
    Answered on 19 November 2019
  • Do you have discount for AAA members or seniors?

    Thank you for your question. For any discounts, specials and deals, please reach out to the property directly.
    Answered on 27 March 2020
  • Does your superior split room allow pets? We just have a small dog. Thanks Adam

    Hi Adam, Pets are welcome in select pet-friendly rooms at our hotel. There is a fee of $25 per pet per night, and reservations must be made in advance..
    Answered on 16 January 2021
  • Skibig3 seems to offer a better price, are you able to match or better theirs? Thanks!

    Thank you for your question. When booking directly with our hotel, our Reservations Team will give you our best rate guarantee. Please reach out to us..
    Answered on 24 December 2019
  • How far away from the ski area is the hotel and is it on a shuttle route?

    Thank you for your question. Leave your car at our hotel free of charge and take the ski bus shuttle to Mt. Norquay, Sunshine Village or Lake Louise. ..
    Answered on 20 November 2019
  • could ut be possible to borrow a microwave while our stay?

    We have a microwave available upon request. It is best to reach out prior to your arrival, so we can make a note on your reservation. Special requests..
    Answered on 12 December 2020
  • Still looking?

Hotel area info *

1 Restaurant On Site

  • The Meatball Pizza & Pasta
    • Cuisine
    • Open for
      Breakfast • Dinner
    • Ambience

Amenities of Banff Ptarmigan Inn
Great facilities! Review score, 8.1

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Ski pass vendor
  • Ski storage
Pets are allowed on request. Charges may apply.
  • Cycling
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Upper floors accessible by elevator
  • Steam room
  • Hot tub/Jacuzzi
  • Sauna
Languages Spoken
  • English
  • French

House rules

Banff Ptarmigan Inn takes special requests – add in the next step!


From 4:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are allowed on request. Charges may apply.

Mastercard Visa Discover Diners Club American Express Banff Ptarmigan Inn accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 3 rooms or more, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Banff Ptarmigan Inn

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Banff Ptarmigan Inn on this page.

  • Banff Ptarmigan Inn is 800 feet from the center of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Banff Ptarmigan Inn offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Skiing
    • Canoeing
    • Golf course (within 2 miles)
    • Steam room

  • The prices at Banff Ptarmigan Inn may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Banff Ptarmigan Inn has 1 restaurant:

    • The Meatball Pizza & Pasta

  • Check-in at Banff Ptarmigan Inn is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Banff Ptarmigan Inn include:

    • Family
    • Double
    • Suite