the staff go above and beyond for you! there is always stuff to do in the hotel, i love that they have different types of games. the pools were so fun, we had a blast! definitely will be back. just want to give a huge shout out to the front desk agents!

Samantha Canada

lovely touches like the S’mores and board games by the fire, exceptional staff especially Kieran

Adele Canada

I adored the sweet treat of the s'mores!! I've never been offered this before and it was an adorable interaction!!!

Ali Canada

The place is very warm and cozy, no surprises during our stay. We very much liked the lobby area and the patio with the fireplaces and hot tubs. They also offer free S'mores every day. The parking is for a small extra charge, but it is closed/underground and heated and goes directly to the rooms so it's a good deal if you have a car. Our room had a fully equipped kitchenette - in case you want to make your own food or something, you'll find everything you need.

Saif Jordan

it’s beautifully decorated and the staff is super friendly. it’s super pet friendly!

Isabel Canada

amazing views. beautiful building. I liked how they had complimentary s’mores, super cute

Isaac Canada

Booked a King suite and was pleasantly surprised with the staff accommodating an early check-in and complimentary upgrade for a King Loft suite. This really added to the experience of the trip overall. The suite was beautiful and provided extra quiet since the bed was on the upper level. Suite was clean. S'mores was a nice touch. Fire pit was fun especially since it was a bit chilly at night. Common areas were nice too, there were boardgames, a bar, nice seating, there's also a gym, hot tubs and sauna. Underground parking was great to have. Staff was very accommodating. Breakfast was included, nothing fancy, but a basic free meal to start the day is always great. It's about a 13min walk to downtown Banff which we didn't mind since we were on this trip to go hiking, it's also a 5min drive if you prefer to drive. Would definitely stay here again! :)

Mireille Canada

The hotel is absolutely great, the breakfast is delicious, facilities are great everything inside the room was clean, it's really worth it

Leoreyes0 Mexico

staff were friendly. I liked the location since quiet as not right downtown, however still close enough to walk.

Julie Canada

the staff were amazing, very friendly and accommodating

Hala Canada