Good day! As you are aware that check in time is 15:00, but we can store your bags until that time. And if the room will be ready early then we will give you room keys. Thank You

The latest check-out we can provide is at 13:00.

About 20-30 minutes.

Restaurant closes at 22:00

Guaranteed check-in time is at 3:00PM. Anything earlier will be subject to availability. It would be best to book the night of the 15th if you are really needing to check-in early. Otherwise, we can store your bags for you so that you can explore Vancouver while waiting for check-in time.

Unfortunately, we do not store luggage. However, there is a luggage storage facility in the airport which you may be interested in looking into.

There is no shuttle that goes to Canada place, easiest way is to grab a cab. thank you

You may take Bus 620 Bridgeport and get off at Bridgeport Station Bay 1. Then you have 2 options: Walk to Bay 4 and transfer to Bus 480 UBC then get off at Oak Street. Alternatively, you may take the Skytrain from Bridgeport and get off at Marine Drive Station. From Marine Drive Station, take bus 10 Downtown or 100 Marpole, then get off at Oak.

Hello Dear, In fact, we have 1 pet friendly room in our hotel. Thank you

Good Day! Complimentary airport shuttle runs 24hrs daily, and leaves the hotel every hour and half hour. To the Airport, it is arranged upon check-in. From the Airport is arranged ON CALL. From INTERNATIONAL Terminal: After clearing Canadian Customs and collecting your luggage, please go near the exit doors and take the elevator to Level 3. The International shuttle zone is adjacent to the US transborder check in on Departures, Level 3. There is also a courtesy phone located at this area to call the hotel to arrange shuttle pickup. From DOMESTIC Terminal: After collecting your luggage on Level 2 please proceed to Level 3. The Domestic shuttle zone is adjacent to the Domestic / Canada check in on Departures, Level 3. There is also a courtesy phone located at this area to call the hotel to arrange shuttle pickup. NOTE: Starting January 9th, 2020 YVR Airport has made the above changes to the shuttle pick up and drop off area. Please see the airport staff so they can guide you to the right place if you need any assistance. Please be advised that starting February 1, 2019, we no longer do pick-ups and drop-offs to the South Terminal due to traffic regulations. We apologize for any inconvenience.

Marine Drive Skytrain station is about a 15 minutes walk from the hotel or less than 5 minutes via bus to the Skytrain station.

It is open parking.

Hi, Early check-in will be subject to availability. Please clarify whether you are checking-in at 12 midnight of 16th of 17th? We will arrange the shuttle service to the airport upon your check-in. It runs 24 hours and and leaves the hotel every 30 minutes, on the hour and the half-hour.

Hello Dear, Maximum late check-out in this hotel is 1pm. Thank you!

Complimentary airport shuttle runs 24hrs daily and leaves the hotel every 30 mins (on the hour and the half hour). To the Airport, it is arranged upon check-in. From the Airport is arranged ON CALL. From INTERNATIONAL Terminal: After clearing Canadian Customs and collecting your luggage, please go outside the airport exit doors, use cross-walk to walk over 2 driveways. Immediately turn right to the shuttle pickup area (under green awning). There is also a courtesy phone located at this area to call the hotel to arrange shuttle pickup. The speed dial code for our hotel is *23. From DOMESTIC Terminal: After collecting your luggage on Level 2 please proceed down to Level 1. Courtesy phones to request a pick-up are located at the waiting area at the left hand side of the glass exit doors and the speed dial code for our hotel is *23. Please be advised that starting February 1, 2019, we no longer do pick-ups and drop-offs to the South Terminal due to traffic regulations. We apologize for any inconvenience.

There is a white spot restaurant on site and they close at 22:00, for shuttle just give us a call.

Unfortunately, we cannot store any perishable goods due to health and safety reasons.

Depending on the package you book, breakfast may or may not be included. However, there is a White Spot restaurant located at the lobby of the hotel. They are open from 6:30am to 10:00pm daily, but opening hours may vary during holidays.

Yes MasterCard is accepted.

Unfortunately, we do not. We only provide a shuttle to and from the International and Domestic Airport.